Troubleshooting - LG 55XE3C Owner's Manual

TROUBLESHOOTING

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Problem
Is the product power cord connected?
Does the "Invalid Format" message
appear?
Does the "No Signal" message appear?
The Unknown Product message appears when the product is connected.
Problem
Did you install the driver?
The screen image looks abnormal.
Problem
Is the screen position wrong?
The screen is displayed abnormally.
• Check if the power cord is correctly plugged into the power outlet.
• Check whether the circuit breaker has been connected properly. The
switch of the circuit breaker must be set to on (red).
• When operating in below zero temperature, the enclosure may not
work for up to one hour to raise the internal temperature of the
enclosure.
• The signal from the PC (Graphics card) is out of the vertical or
horizontal frequency range of the product. Adjust the frequency range
by referring to the Specifications in this manual.
• The signal cable between PC and product is not connected. Check the
signal cable.
• Press the INPUT menu in the remote control to check the input signal.
• Check if the Plug and Play function is supported by referring to the
graphics card user manual.
• Check if the graphics card resolution and frequency are supported by
the product. If the frequency is out of range, set to the recommended
resolution in the [Control Panel] → [Display] → [Setting] menu. (The
settings may differ depending on your operating system.)
• The proper input signal is not connected to the signal port. Connect the
signal cable that matches with the source input signal.
Action
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