Summary of Contents for Extron electronics MediaLink IPI 100 Series
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User Guide MediaLink IPI 100 and IPI 200 Series MediaLink IP Intercom Interfaces INTERCOM MIC ON INTERCOM MIC ON PUSH TO CALL PUSH HELP HELP ROOM ADMIN DESK DESK OFFICE CALL IPI 101 IPI 104 INTERCOM MIC ON INTERCOM MIC ON PUSH TO CALL PUSH HELP...
Safety Instructions Istruzioni di sicurezza • Italiano Safety Instructions • English WARNING: This symbol, , when used on the product, is intended AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad to alert the user of the presence of uninsulated dangerous voltage avvertire l’utente della presenza di tensione non isolata pericolosa within the product’s enclosure that may present a risk of electric shock.
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All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks®, registered service marks(SM), and trademarks(TM) are the property of RGB Systems, Inc. or Extron Electronics (see the current list of trademarks on the Terms of Use page at www.extron.com):...
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FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
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Conventions Used in this Guide Notifications In this user guide, the following are used: WARNING: Potential risk of severe injury or death. AVERTISSEMENT : Risque potentiel de blessure grave ou de mort. CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessure mineure.
Contents Introduction Help Desk Software ............1 ........... 21 About this Manual ...........1 Introduction to the Software ........21 Additional Reference Material ........2 System Requirements ...........22 About the IP Intercom Modules .......2 Installing the Software ...........22 Security features ..........3 Starting the Program ..........23 Features ..............3 Configuring the IP Intercom System ......24 System Requirements ..........4...
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IPI 100 and IPI 200 Series • Contents viii...
Introduction This section covers the following topics: About this Manual • Additional Reference Material • About the IP Intercom Modules • Features • System Requirements • UL Requirements • About this Manual This manual describes how to configure and operate the following Extron MediaLink IP Intercom Modules: IPI 101 AAP •...
The terms “IPI” and “intercom” are used interchangeably in this manual to refer to all models. The term “100 Series” refers to both the IPI 101 and IPI 104. The term “200 Series” refers to both the IPI 201 models (AAP or 2-gang version) and both the IPI 204 models. The term “console”...
To set up the IPI you must use the IP Intercom HelpDesk software. The Windows -based ® MediaLink IP Intercom HelpDesk software is installed on a central office or help desk PC to set up, manage, and monitor IP Intercom System operations. The software also provides the ability for: Faster call response by any available help desk in the system •...
System Requirements The IP Intercom HelpDesk software can be downloaded at no charge from www.extron.com (see Installing the Software on page 22). To install and run IP HelpDesk, you need a PC that meets the following requirements: • Microsoft Windows XP, Windows 7, Windows 8.1, or Windows 10 ®...
Installation Overview Before you start, determine which rooms will have IP Intercoms and HelpDesk PCs and where, in each room, they will be located. Ensure there is a network connection for each intercom and each HelpDesk PC. For the IPI 100 Series models Connect the IPI to the MLC 226 IP controller, using the provided 12 inch (30.5 cm) network cable (see figure 3...
Installation This section describes: IPI Rear Panel Features and Cabling • MLC Audio Connection • Sample Applications • IPI Rear Panel Features and Cabling IPI 104 AAP, IPI 101 AAP Rear Panel C NO POWER RELAY AUDIO OUT IPI 204 AAP, IPI 201 AAP Rear Panel Intercom port (see page 7)
All Models Intercom port (IPI 101 AAP and IPI 104 AAP only) (see figure 2 on page 6) — This port is used for power, control, and voice data communication with the MLC. Plug one end of a standard, straight through, CAT 5, CAT 5e, or CAT 6 cable terminated •...
IPI 201 and IPI 204 Models Only LAN port (IPI 201 AAP and 204 AAP only) (see figure 2 on page 6) — Plug an RJ-45 jack into the LAN connector to connect to a network. The blinking yellow LED indicates LAN activity.
MLC Audio Connection The MLC 226 IP Series controllers that support IPI intercom panels also have a rear panel, line level audio output port that can be connected to local, powered speakers or to any audio or paging system. See the wiring guide in figure 5, below. MLC 226 IP Rear Panel MLC 226 IP Rear Panel To/from the IPI 104 AAP...
Connect one or more IPI 201, IPI 204, or MLC 226 IP units with any combination of one or more IPI 101 AAP or IPI 104 AAP units to a network using straight-through cable. Using a PC on the same network, configure the IPI systems. Configure one button on each IPI with the IP address of the PC by one of the following methods: using Global Configurator •...
Configure the intercoms and set up the intercom list for each console PC. Each console could be set up to monitor a different group of intercoms, but most likely the lists will overlap. In the example shown in figure 7, on the previous page, an installation in one building of a college campus, each room (classroom, lab, or office) contains an intercom.
Server Mode A single PC can act as a server to control the communication between the intercoms and the Help Desks. For complete instructions about configuring a computer as a server or as a client help desk, see Help Desk Software, starting on page 21.
Intercom with Amplifier The MLC Audio Out 2-pole captive screw connector outputs a -10 dBV audio signal that can be routed to an external audio amplifier and speakers, as shown in figure 10. Cable the system as shown in figure 10. SI 3CT LP Ceiling Speakers...
Operation This section describes: Front Panel Features and Operation • Button Operation • Front Panel Features and Operation INTERCOM MIC ON INTERCOM MIC ON PUSH TO CALL PUSH HELP HELP ROOM ADMIN DESK DESK OFFICE CALL CONFIG IPI 201 CONFIG IPI 204 IPI 201 AAP IPI 204 AAP...
Button Operation Push to Call Operation Press a PUSH TO CALL button to call the help desk or another console. That enables the microphone, causes the LED to light, and enables communication to the location MIC ON associated with that button. When pressed, the button lights bright amber. If the console PC being called is busy, the IPI plays a .wav file to tell the caller that the line •...
Initial Configuration The IPI 100 Series units must be connected to a MLC 226 IP MediaLink controller with a valid IP address. See the MLC 226 IP User Manual for information about configuring the IP address of the MLC controller. The IPI 200 Series units have a factory default IP address of .
Setting the IP Address Using Global Configurator The preferred method for setting a unit IP address is to use Extron Global Configurator (GC) application. If you have Global Configurator installed on a local PC, and have a GC project file open, proceed with the steps below.
Setting the IP Address Using Embedded Web Pages Each IPI 200 Series intercom unit contains an on-board web server with interactive pages that can be used to configure the device. The intercom unit must be at its factory default IP address. To set an IP address via embedded web pages: Connect an Ethernet crossover cable between the device and a local PC.
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Enter 192.168.254.254 in the browser Address field and press <Enter>. The embedded web page for the intercom unit is displayed. Figure 15. Embedded System Settings Web Page Click the Configuration tab ( Enter the desired values in the Mask fields ( IP Address Subnet Click...
Setting the IP Address Using the ARP Command The IP address for an IPI 200 Series unit can be set using the DOS Address Resolution Protocol (ARP) command. Before setting the IP address with the ARP command: The IPI 200 Series intercom unit must be physically connected to the network or connected •...
Help Desk Software This section discusses: Introduction to the Software • System Requirements • Installing the Software • Starting the Program • Configuring the IP Intercom System • Introduction to the Software The IP Intercom System requires a PC running the IP Intercom HelpDesk software and an IP Intercom unit.
The IP Intercom HelpDesk software is installed on the PC. By default the directory is C:\Program Files\Extron\IPI The IPI icon is added to the desktop and a program shortcut is added to the menu in Start folder. Extron Electronics IPI 100 and IPI 200 Series • Help Desk Software...
Starting the Program Open the software by clicking the desktop icon, using Windows Explorer, or the Start menu. The program opens with the pop-up screen displayed: Getting Started Figure 18. IP Intercom HelpDesk Software Getting Started Use the scrollbar to find basic information about: Log-in as User •...
The following section provides step by step procedures for some of the most common operations performed with the IP Intercom system. For details about operations not shown here, see the IP Intercom HelpDesk Help File, which can be accessed by clicking in the Help Help...
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Importing a GC2/GCZ file Select from the drop-down menu. Import GC2/GCZ List (recommended) Click . An dialog box opens. Import Open Figure 21. Open Dialog Box Navigate to the folder where you have saved the Global Configurator file and select it. Click Open .
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Automatically scanning the local subnet Select from the drop-down menu. Automatic (Local Subnet Only) button is renamed to . Click Scan Scan NOTE: The computer only scans the local subnet for available intercoms. dialog box opens, indicating the progress of the scan. Scan Progress Figure 23.
Configuring an IP Device with the Configuration Utility Open the configuration utility and select one of the IP devices in the Intercom List When it is highlighted, its information is displayed in the panel: Selected Intercom Figure 24. Configuration Utility In the panel, the unit administrator password and the IP addresses Selected Intercom...
Talk Mode Select one of the IP devices on the in the main screen. Intercom List To activate Talk mode, left-click and hold down the mouse button or by press and hold TALK down the keyboard spacebar. The label on the button changes to TALKING Speak into the headset microphone.
Listen Mode In the menu open the Tools HelpDesk Preferences dialog box and click on the User tab. Options Select the Play recurring alert tone at intercom panel when panel mic is open Play alert tone at intercom panel when mic is options (they opened or closed are both selected by default).
Group Announcement Decide which IP devices on the Intercom List you wish to group together. Select each device one at a time and use the Group drop-down menu to assign all of them to the same group. NOTE: Each device on the can only belong Intercom List to one group.
Loading a Pre-recorded .wav File The software allows you to load up to ten pre-recorded .wav files. The software comes with a library of .wav files in the C:\Program Files\Extron\IPI\wav folder. You can use these .wav files or record your own messages. For example, non-English speakers may find it easier to have the files in their native language.
Call Forwarding The IP Intercom HelpDesk provides two ways of handling call forwarding: A single PC, acting as a server, forwards calls to the next available help desk. A peer-to-peer network allows calls to be forwarded to any available help desk. Setting up a peer-to-peer network All PCs must be running the IP Intercom HelpDesk software.
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Setting up one PC as a server All PCs (the server and the help desks) must be running the IP Intercom HelpDesk software. The server PC and all HelpDesk PCs must have all available intercoms on their intercom list. Add all intercoms to the of the computer that has been designated the Intercom List server.
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Figure 33. Server Mode IPI 100 and IPI 200 Series • Help Desk Software...
SIS Programming and Control This section of the guide discusses: Introduction to SIS • Host-to-IPI Communications • IPI-initiated Messages • Error Responses • Symbols Used in the Command and Response Table • Command and Response Table • Introduction to SIS The Extron MediaLink IP Intercom 201 and 204 modules can be remotely set up and controlled via a host computer or other device (such as a control system) by using the Extron Simple Instruction Set (SIS) commands.
Error Responses When the IPI receives a valid SIS command, it executes the command and sends a response to the host device. If the IPI is unable to execute the command because the command is invalid or it contains invalid parameters, it returns an error response to the host. The error response codes and their descriptions are as follows: –...
Symbols Used in the Command and Response Table The IPI 201/204 Series intercom can be controlled via a Telnet (port 23) or RS-232 connection using ASCII commands. Alternatively, it can be controlled via a web browser (port 80) connection using URL-encoded commands. The ASCII and URL commands listed in the Command and Response Table, starting on...
Some characters differ depending on the method you use to send the commands: Telnet Web Browser Escape (hex 1B) W (must not be hex encoded) Carriage return (hex 0D) Pipe character ( ) (must not be hex encoded) NOTE: With Telnet you can use either an “Escape” ( ) command or a “W”...
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= Hardware (MAC) address ( xx-xx-xx-xx-xx-xx 00-05-A6-xx-xx-xx = Verbose/response mode status: = clear/none, default for Telnet connections; responses are not echoed to the host = verbose mode is on, default for RS-232 host control; responses are echoed to the host and displayed to the user = send tagged responses for queries = verbose mode is on and tagged responses are sent for queries NOTE:...
Command and Response Table Command ASCII (Telnet) URL encoded Response Additional Description (host to intercom) (host to intercom) (intercom to host) Relay functions Force relay on Turn relay on. 1*1O 1 %2A1 O Rly 1 *1 Force relay off Turn relay off. 1*0O 1 %2A0 O Rly 1 *0...
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Command ASCII (Telnet) URL encoded Response Additional Description (host to intercom) (host to intercom) (intercom to host) Firmware version, part number & information requests NOTE: In a query response, an asterisk (*) after the version number indicates the version that is currently used. •...
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Command ASCII (Telnet) URL encoded Response Additional Description (host to intercom) (host to intercom) (intercom to host) X1! ] Query updated = (kernel version–model X1! ] firmware version description–date time of Ver04* upload) Use this command to find out which version of the firmware, if any, was uploaded into the controller after it left the factory.
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Command ASCII (Telnet) URL encoded Response Additional Description (host to intercom) (host to intercom) (intercom to host) X4( ] Set unit name to W%20CN| • • = the factory factory default default name, which is a combination of the model name and the last 3 pairs of hex numbers in the controller MAC address (for...
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Command ASCII (Telnet) URL encoded Response Additional Description (host to intercom) (host to intercom) (intercom to host) X1$ ] Read IP address Leading zeros in each of the W CI| four fields are suppressed. X1* ] Read hardware WCH| = hardware (MAC) X1* ] address (MAC) •...
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Command ASCII (Telnet) URL encoded Response Additional Description (host to intercom) (host to intercom) (intercom to host) X1$ ] Clear broadcast W 0 EB| = Broadcast repetition 0 EB interval interval set to (off). = Default broadcast subnet address: 255.255.255.255 X1$ ] View broadcast interval W EB|...
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Command ASCII (Telnet) URL encoded Response Additional Description (host to intercom) (host to intercom) (intercom to host) Remapping port designations (See the Notes below) Set Telnet port Set a Telnet port number W{port#}MT| {port#}MT Pmt {port#} that does not conflict with any other ports.
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Command ASCII (Telnet) URL encoded Response Additional Description (host to intercom) (host to intercom) (intercom to host) Directory commands Change to or create a path/directory/ CJ directory W path %2F directory %2F CJ| • path/directory/ The directory name must be composed of alphanumeric characters and may include the minus sign (hyphen, -) and the colon (:).
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Command ASCII (Telnet) URL encoded Response Additional Description (host to intercom) (host to intercom) (intercom to host) Stream Files via Telnet or RS–232 Load a file to user flash (See Notes below.) + UF filesize, filename memory Retrieve file from user Responds with 4-bytes of filename SF flash memory...
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Command ASCII (Telnet) URL encoded Response Additional Description (host to intercom) (host to intercom) (intercom to host) Example (via Telnet or W DF| 4.evt Tue, 01 Mar 2005 02:03:07 GMT 42233 HyperTerminal) 1.eml Tue, 01 Mar 2005 02:03:34 GMT 200 2.eml Tue, 01 Mar 2005 02:03:34 GMT 300 2.eir Tue, 01 Mar 2005 02:03:34 GMT 1683 6.evt Tue, 01 Mar 2005 02:03:36 GMT 17956...
Mounting This section describes: Mounting the IPI 100 Series • Mounting the IPI 200 Series • Mounting the IPI 100 Series The IPI intercom and any other adapter plates must be attached to a device faceplate or AAP wall plate and cabled before the device or wall plate is installed in a wall or furniture. The screws needed for installing the IPI are built into its front panel.
Mounting the IPI 200 Series The IPI 201 and IPI 204 intercoms must be attached to a device faceplate or AAP wall plate and cabled before the device or wall plate is installed in a wall or furniture. Unlike the IPI 100 Series intercoms, the IPI 200 AAP Series intercoms are secured by attaching a clamp bracket to the back of the intercom after it has been inserted through the front of the AAP plate.
Button Labels Installing or Replacing Button Labels Printed labels are included with the IPI 100 Series and IPI 200 Series. In addition, users can write on blank labels, purchase additional sheets of printed button labels from Extron (see www.extron.com) or print their own customized button labels with the Button Label Generator program.
C:\Program directory and places the Button Label Generator Files\Extron\ButtonLabelGenerator icon into a group or folder named Extron Electronics . A shortcut icon can also be placed on the PC desktop. Using the Button-Label Generator Software To run the Button-Label Generator program, click on the desktop icon or open the program from the start menu.
Installing Button Labels The button assembly consists of a clear lens cap, the label and a white diffuser. To remove a button assembly and replace a label: Use a small flat-blade screwdriver F I C to gently pry the button assembly I P I R I T away from its base (see figure 39).
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Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.
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