Troubleshooting. Check The Following Before Calling The Service Centre - Samsung RF32FM SERIES Service Manual

REFERENCES

8-4. Troubleshooting. Check the following before calling the service centre

Symptom
A liquid flowing sound is heard!
(ggurreuk, jigljigl, bukbuk, etc.)
A 'dduck' sound is heard from inside the
refrigerator!
(e.g. 'dduk', 'ddak', 'dduduk', 'dalgrak', etc.)
A 'woong~', 'wueng~', 'drreuk',
or 'dulkuk' sound is heard!
The refrigerator has just been installed but
the noise is too loud!
There is a noise immediately after the
refrigerator door is closed!
('she~ik', 'ddudduk', etc.)
There is a loud noise as well as a strange
sound.
There is an odd smell coming from inside
the refrigerator.
The ice smells odd.
I can't easily open the refrigerator door.
The fridge door is lower than the freezer
door when I look at the refrigerator from the
front.
The upper and lower gaps between the
freezer door and the fridge door are
different.
The freezer compartment is covered with
frost!
(The fridge compartment is wet with dew.)
- The sound may be heard when the refrigerant inside the refrigerator flows as a gas and a liquid.
- In addition, the frost attached to the cooler may generate a sound like a 'chikchik' or 'bukbuk' and
so on when the frost melts.
Since this is normal and not a problem, please use the refrigerator without worries.
- The sound may be generated when the parts inside of the refrigerator expand or shrink as the
temperature inside the refrigerator changes.
- When the frost covering the cooler melts, a similar sound may be heard.
Since this is normal and is not a problem, please use the refrigerator without worries.
- These sounds may be generated by the compressor or fan when the refrigerator starts or ends
the operation. The sound may be louder or softer as the compressor or fan rotates faster or slower
depending on the surrounding temperature or the status within the refrigerator.
The reason for the sound is similar to the sound that is heard when you start or stop the engine
of a vehicle or you accelerate a vehicle. Since this is normal and not a problem, please use the
refrigerator without worries.
- When the refrigerator starts for the first time or restarts after the power has been cut, the
compressor and fan rotate faster to decrease the temperature inside the refrigerator. At this time,
the sound may be loud but the noise will decrease as the temperature inside the refrigerator
decreases. Since this is normal and not a problem, please use the refrigerator without concern.
- If you open and close the door, the air captured by the refrigerator is rapidly cooled and this
temporarily decreases the internal pressure and may generate the sound of air flowing from the
back of the refrigerator such as 'shik~'. Alternatively, in this case, the internal structure of the
refrigerator is temporarily distorted and this may generate a sound like 'ddudduk'. Since this is
normal and not a problem, please use the refrigerator without concern.
- Install the refrigerator on a flat, solid floor.
- Please keep the back of the refrigerator away from the wall by at least 5cm.
- Keep objects away from the back and sides of the refrigerator.
- Do not place heavy objects on the refrigerator.
- Be sure to cover the cap or wrap side dishes such as kimchi. In particular, be sure to wrap meat
and dried-fish with plastic bags. Food that has been stored in the refrigerator for a long time can
be the cause of the smell.
- If food has overflowed its container, clean it completely because it may contaminate the ice.
- If you make ice with tap water, a chlorine odor may occur. It is recommended using mineral water
or water filtrated by a water filtration device.
- To clean the inside of the refrigerator, store the food in another location, unplug the power cord,
wait 2~3 hours, clean the inside of the refrigerator with a dry cloth and then ventilate the inside of
the refrigerator.
- Put slices of bread, coffee beans, hardwood charcoal or a copper plate in the refrigerator to
remove the smell.
- Since the separated freezer and fridge are bonded without a gap, it may difficult to open the door.
- Check if the front of the refrigerator is higher than the back. If it is, adjust the level using the height
adjustable legs of the refrigerator.
- Since the size and weight of the fridge compartment and the freezing compartment are not the
same, this symptom may occur due to some hidden weight. For information on how to adjust the
height of the doors, please refer to page 47.
- Due to the same reason, the upper and lower gaps between the doors may not be the same.
For information on how to adjust the gaps between the doors, please refer to page 48.
- Frost or dew may appear when the surrounding temperature or humidity is high or the refrigerator
door has been opened for a long time or food with plenty of moisture is stored without closing the
cover for it.
93
Troubleshooting