Troubleshooting - Datawind SENIOR SIMPLE User Manual

Troubleshooting

● This Ubislate7CZ is a capacitive touch screen device. It
requires a simple connection between your finger and the
screen in order for the touch to be registered. At times
instead of using your finger, a stylus made for capacitive
touch screen devices may be used. Do not use a pointy
object or one that could scratch the surface of the device.
● Should you find that the software on the Ubislate7CZ
does not respond to any commands, refuses to turn off or
on, or any hardware component is not functioning
properly, you may have to do hardware reset. This is
accomplished (after turning off the device if possible) by
inserting a pin into the reset key on the underside of the
Ubislate7CZ and pressing the pin until the reset pin clicks.
● If your device is not powering on try following things:
-Depress the power button until you feel a slight click
then hold for 2-3 seconds. Do not force the button
beyond the click, as you risk damaging it.
-Plug in a charger, keep it charged at least 20minutes and
try again.
-Execute a hard reset of the unit (using a pin through the
reset hole)
● If the powering on process does not complete reset the
unit and try again.
● At very low battery charge, the Wi-Fi module may stop
working before the device. To continue using the Wi-Fi
module, the device should be plugged in to a charger. If
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