Limited Warranty; Return Policy; Before You Call - Tigertronics SignaLink USB Installation And Operation Manual

- VISIT US ON THE INTERNET -
www.tigertronics.com
Our website contains the latest news about Tigertronics
products, support information, and other information of
interest to Hams and SWLs. This is also the best source for
downloadable programs that work with our products. We
also have all of our distribution software and documentation
available for download as well. The site is updated often, so
stop in on a regular basis to get the latest news and updates.
- YOUR COMMENTS WELCOME -
We have made every effort to make the SignaLink USB the best
product possible. We welcome any comments or suggestions
that you would like to make. Please drop us a note to let us
know about your experiences, tips you would like to share with
other users, or how we might do a better job for you.

- LIMITED WARRANTY -

Tigertronics warrants the SignaLink USB to be free of
defects in material and workmanship for a period of 90 days
from the date of shipment.
replace, at its option, any parts found to be defective during
the warranty period. This warranty does not include any unit
that has been subject to misuse, neglect, improper
installation or operation. This warranty is in lieu of all
others, express or implied, and no person or representative is
authorized to assume for Tigertronics any other liability in
connection with the sale or use of this product. Tigertronics
will not be responsible for any expense or loss of revenue or
property incurred by the user due to operation or
malfunction of this equipment. Tigertronics reserves the
right to make any changes including but not limited to the
circuit, components or firmware, or to incorporate new
features, at any time, without obligation.

- RETURN POLICY -

A Return Material Authorization Number (RMA#) must be
obtained before any product will be accepted for return or
repair. Items received without an RMA# clearly marked on
the OUTSIDE of the package WILL BE REFUSED. Items
being returned must be sent prepaid. Returned items should
include a note showing the RMA#, customer name, return
address, phone number, email address, and action requested.
Units returned for warranty repair must be accompanied by a
copy of the original invoice showing the date of purchase.
Customers wishing to return a product for REFUND, for
ANY REASON, must receive an RMA# within 15 days
from the shipping date shown on the original sales invoice.
Customers returning products for refund will be charged a
Restocking Fee equal to 20% of the purchase price, to cover
the cost of re-testing and re-stocking. Products that have
been damaged or modified in any way may not be returned.
Tigertronics will repair or
Contact our Technical Support department for the RMA#.
- TECHNICAL SUPPORT -

BEFORE YOU CALL

issues can be resolved with the information that is available
in this manual and on our web site. If you thoroughly
investigate these resources, you will probably never need to
call. Please take some time to read through this manual,
and then check the online support resources to be sure that
you have the most current software and documentation
available. Thank you.
If you encounter a problem that you cannot resolve with the
SignaLink (not software) and you have gone through the
troubleshooting information available in this manual and on
our website, then please contact our Technical Support Staff
at (541) 862-2639. They are available every Monday,
Wednesday, and Friday, from 1PM to 5PM Pacific Time
(4PM to 8PM Eastern). Be sure to have your equipment
available for testing when you call. Please DO NOT mail,
email, or fax your technical inquiries. We realize that calling
is a little more expensive, but more can be accomplished in a
few minutes on the phone than can be done in hours of
writing!
- FCC STATEMENT -
NOTE: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communication. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the
following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and
receiver.
· Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician
for help.
Caution: Changes or modifications not expressly approved
by the party responsible for compliance could void the users
authority to operate the equipment.
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