After-Sales Service - Sony VGP-BMS77 User Manual

CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.

After-sales service

Check first when you have trouble
Please see again examine this manual
Please contact the VAIO customer link when the condition
is still bad.
Please see the written guarantee about the VAIO customer link.
Repair during guaranteed term
Based on the content of the description of the written guarantee. However, It
might be assumed repair fee even though in the guaranteed term.
Please see the written guarantee in detail.
Repair after guaranteed term passes
The function can be maintained by the repair with charge
Repair
The repair of the Bluetooth laser mouse take place in our company.
Our designated vendor will receive and deliver the mouse from/to the
customer house. Please contact the VAIO customer link in detail.
About the repair parts for the repair
In terms of environmental protection, Sony might use the reproduction parts or
substitutes. Moreover, please acknowledge beforehand that Sony by occasion
will collect exchanged parts as an ownership thing.
The possession periods of parts
After discontinuance of manufacturing, our company has had the performance
parts (parts necessary to maintain the function of the product) for the repair of
the Bluetooth laser mouse for six years. We will make it to the period of being
able to repair this part possession period.
Please inform as follows when you consult.
Model Name：VGP-BMS77
Serial Number： Inside Battery Box