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TROUBLESHOOTING
Problem
The upright vacuum cleaner
cannot be switched on.
The upright vacuum cleaner
has switched off during use.
The full dust bag red
indicator lights up although
the bag is not full yet.
Low suction power.
The upright vacuum cleaner
whistles or vibrates when
in use.
The brush can be hardly
moved.
18
Possible causes / Solutions
•
The plug was not inserted or is not making contact.
•
The power control is in Off position.
•
The upright vacuum cleaner comes equipped with a thermal protec-
tion device for the motor that will switch off the appliance in the event
of overheating. Make sure the suction inlet, accessory and filter are
not clogged up. Wait for the motor to cool down, then switch on the
upright vacuum cleaner.
•
Make sure the brush is not clogged up.
•
Change the dust bag or clean the washable dust bag (depending on
the model). If large quantities of very fine dust/powder are sucked
up (e.g. chalk, flour etc), the full dust bag red indicator may light up
although the bag is not full yet. The reason is that the dust bag is
able to retain very fine dust/powder particles.
•
Clean the HEPA filter and replace it, if needed.
•
Make sure the switch-on/power electronic control is in the desired
position.
•
Make sure the brush is not clogged up or that the dust bag and/or
HEPA filter were properly fitted.
•
Change the dust bag. If large quantities of very fine dust/powder are
sucked up (e.g. chalk, flour etc), the dust bag may become clogged
up.
•
Clean the HEPA filter and replace it, if needed.
•
One or more attachments were assembled incorrectly. Make sure
the filter, brushes and dust bag were assembled according to these
instructions.
•
Make sure the suction inlet is not clogged up.
•
The dust compartment lid was not closed properly.
•
The dust bag is full. Replace the dust bag.
•
Clean the HEPA filter and replace it, if needed.
•
Reduce the suction power, especially on carpets and fabrics in
general.
•
Make sure the bristle-adjustment pedal is in the correct position
based on the surface to be cleaned.
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