Test The Path From Your Computer To A Remote Device - NETGEAR Nighthawk X6S User Manual

Nighthawk X6S AC3000 Tri-Band WiFi Router Model R7900P
ping www.routerlogin.net
3. Click the OK button.
You see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, one of the following problems might be present:
• Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are
connected.
Check to see that the appropriate LEDs are lit for your network devices. If your router and computer are
connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch ports that
are connected to your computer and router.
• Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on
your computer.
Verify that the IP address for your router and your computer are correct and that the addresses are on
the same subnet.

Test the Path From Your Computer to a Remote Device

To test the path from your computer to a remote device:
1. From the Windows toolbar, click the Start button and select Run.
2. In the Windows Run window, type
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, messages display that are similar to those shown in
Path to Your Router
3. If you do not receive replies, check the following:
• Check to see that IP address of your router is listed as the default gateway for your computer. If
DHCP assigns the IP configuration of your computers, this information is not visible in your computer
Network Control Panel. Verify that the IP address of the router is listed as the default gateway.
• Check to see that the network address of your computer (the portion of the IP address specified by
the subnet mask) is different from the network address of the remote device.
• Check to see that your cable or DSL modem is connected and functioning.
on page 181.
Troubleshooting
182
Test the LAN