Troubleshooting - Philips FWM779 User Manual

Troubleshooting

WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
Auto Installation of the Installer CD-ROM did
not install the Philips Sound Agent 2 onto my
PC.
When in USB PC LINK mode, "NO
CONNECTION" is displayed.
I want the minimum effect from the Philips
Sound Agent 2 sound mode when listening to
MP3 music streaming via USB PC Link.
Radio reception is poor.
"NO DISC" is displayed or the disc cannot
be played.
The system does not react when buttons are
pressed.
Sound cannot be heard or is of poor quality.
Refer to the FAQ (Frequently Asked Questions) on the supplied CD-ROM or visit our website
28
Problem
"www.audio.philips.com" for latest update on FAQ.
Solution
✔ Check that your PC's Operating System is running on
Windows 2000/XP.
✔ Check the connection between your PC and the
system and the inital setup required, see "Connections"
and "USB PC Link".
✔ Make sure the connected PC is turned on.
✔ Select the PRESET - Neutral mode.
✔ Select the REVERB - No environment mode.
✔ If the signal is too weak, adjust the antenna or connect
an external antenna for better reception.
✔ Increase the distance between the system and your TV
or VCR.
✔ Insert a disc.
✔ Load in the disc with label facing right.
✔ Replace or clean the disc, see "Care and safety
information".
✔ Use a finalised CD-R(W) or a correct format disc.
✔ Remove and reconnect the AC power cord and switch
on the system again.
✔ Adjust the volume.
✔ Disconnect the headphones.
✔ Check that the speakers are connected correctly.
✔ Check that the AC power cord is connected properly.
✔ When in USB PC LINK mode, check that the PC's
volume is not put into mute.
✔ When playing CD from PC's CD drive, refer to "USB
PC Link - Enable digital CD audio output".