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17. 16. About phone............. . 41 Appendix A: Specifications Appendix B: Technical Support Appendix C: Explanation of the symbols on the product label...
About this guide This guide provides details of each function and shows how to configure the smart phone appropriate to your needs. Conventions In this guide, the following conventions are used: Description Convention Smart phone/phone Stands for Y5 without any explanation. Parameters provided in the screenshots are just references for configuring the smart phone, which may be Parameters different from the actual situation.
Get started This chapter introduces the smart phone’s hardware information and guides you how to assemble your phone when you get started on using your new phone. • Overview • Buttons • Assemble your device • Charge your device 1. 1 Overview Headset Jack Earpiece...
• Unlock Neffos: Press the Power button, then swipe the screen to unlock your phone screen. For additional security, you can require a password to unlock you phone. Go to Settings > Lock screen > Screen lock to choose a safe way to unlock your phone. For more information, see Lock screen.
Insert the battery Insert the battery into the opening on the back of the phone, aligning the gold contacts on the battery with the gold contacts in your phone. Then gently press down to secure the battery. Replace the back cover Align the cover and press all the way around the cover’s edges for a water-resistant seal, making sure it snaps into place.
Basics This chapter introduces the smart phone’s basic feature. • Touchscreen gestures • Home screen • Status icons • Quick settings panel • Notification panel • Type text 2. 1 Touchscreen gestures Touch: Simply tap an item to select or launch it. Touch and hold: Touch and leave your finger on the screen for 2 seconds or more to activate onscreen items.
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Swipe: Place your finger on the screen, and drag your finger to the direction you want. For example, you can swipe to scroll through the Home screen or a menu. Drag: To drag, touch and hold an item and then move it to a new position. For example, you can rearrange a widget on the home screen.
Zoom in: Pinch two fingers apart on the screen. For example, pinch two fingers out to zoom in while viewing a picture or a web page. 2. 2 Home screen Status bar Widget Multi-touch display APP icons Status bar: Status and notification icons are displayed in the status bar. Widget: Self-contained applications that run on the Home screen (not shortcuts).
Status icons Indications Battery low Charging Battery full Signal strength No signal GPRS network connected 3G network connected 4G network connected Enhanced Data Rates for GSM EvolutioN network connected Connected to a PC using USB cable Wi-Fi Hotspot MicroSD card Micro SIM card No SIM card installed Screenshots...
Touch the shortcut switches on the quick settings panel to turn the functions on or off. Settings: Tap to configure the settings. WLAN: Tap to enable WLAN. Airplane mode: Tap to enable airplane mode. Flashlight: Tap to enable flashlight. Lock screen: Tap to lock screen. Ringer mode: Tap to use a sound mode or silent ringer or vibrate mode.
2. 6 Type text The onscreen keyboard enables you to enter text when needed. Enter text to type uppercase, or touch the key and slide to a letter. Double-tap for caps lock. To enter numbers, punctuations, or symbols, tap Tap to enter a comma, or tap and hold to open the input options menu. If you have several keyboards, you can tap to switch to the last one you used.
Tap to enter a space, or you can double-tap the space bar quickly to end a sentence with a period or space. Tap to enter a period, or tap and hold to enter a symbol. If you haven’t added any keyboards, tap to switch to the emoji keyboard.
Connection Learn how to connect to WLAN, computer and how to use Bluetooth and hotspot helps you a lot. This chapter contains the following sections. • Connect to WLAN • Connect to the Internet • Connect to computer • Bluetooth •...
Swipe down from the top of any screen (except for the Lock screen) twice to open the quick settings panel. Tap and hold Bluetooth to enter the Bluetooth settings. Tap the switch to turn it on and find the device you want to connect, then follow the pop-up prompts to complete the connection.
Calls This chapter contains the following sections. • Make a call • Answer & end a call • Options during a call • Call log • Call settings 4. 1. Make a call Dial directly by entering numbers On the Home screen, tap Phone ->...
After connected, tap Add call and enter another phone number. When the second call is connected, the first participant will be placed on hold. 4. 2. Answer & end a call On the incoming call screen: Answer a call: Drag right.
Record calls Your phone allows you to record a conversation for future reference. Call a contact or dial a number. On the calling interface, tap Start recording to start recording. -> Stop recording to finish recording. To check the record, go to the Home sceen and tap ->...
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Sounds and vibration: You can set the SIM 1 ringtone and SIM 2 ringtone, and you can tap the • checkbox to open the "Also vibrate for calls" and "Dialpad tones". Quick responses: You can edit quick responses here. • Calling accounts: You can configure your calling accounts and SIP settings.
Messages Use Messages to keep in touch with your friends through SMS or MMS messages. This chapter contains the following sections. • Type of messages • Send & receive messages • Message Management • Message settings 5. 1 Type of messages Text Messages (SMS) The Short Messaging Service (SMS) lets you send and receive text messages to and from other mobile phones.
-> DELETE. Delete a conversation On the Home screen, tap Messages. In the message list, tap and hold the conversation you want to delete all its conversation and tap -> DELETE. Forward a message On the Home screen, tap Messages. Tap and hold the message you want forward and tap Block unwanted messages and notification When you block the unwanted messages, you will continue to receive messages from this number but won’t...
Contacts Organize your contacts and easily stay in touch with them via calls, SMS messages, emails, or other social networks. This chapter contains the following sections. • Manage contacts • Import/export contacts • Contacts settings 6. 1 Manage contacts Add a contact On the Home screen, tap Contacts ->...
6. 3 Contacts settings On the Home screen, tap Contacts -> -> Settings. Set the contacts order. Sort by: • You can make the contacts sort by First name or Last name. Name format: • You can choose the name format (fisrt name first/ last name first). Contacts Chapter 6...
Camera Use Camera to capture your precious moments. This chapter contains the following sections. • Get to know Camera • Take a photo • Record a video 7. 1 Get to know Camera Launch the camera app • On the Home screen: Camera.
Tap to take a photo. 7. 2 Take a photo to choose camera mode, then tap the or press the Volume button to take a photo. If you want to take a selfie, please tap to switch to selfie mode. Shooting mode •...
Calendar Use Calendar to manage your event and tasks. This chapter contains the following sections. • Use the calendar • Calendar settings 8. 1 Use the calendar View the calendar On the Home screen, tap Calendar. Drag at the bottom of the screen left or right to select Day, Month and Year to switch the calendar view.
Clock Use Clock to customize the time zone settings of your device, set alarms, and use your device as a stop watch or timer. This chapter contains the following sections: • Alarm • Worldclock • Stopwatch • Timer 9. 1 Alarm Create an alarm On the Home screen, tap...
9. 4 Timer You can use Timer to count down. On the Home screen, tap Clock -> Timer. Set a specific time that you want to count down and then tap START. Tap PAUSE to stop counting and tap RESUME to continue or tap CANCEL to restart the count down. Clock Chapter 9 .
Browser Use your phone browser to browse the Internet and find out all that you are curious about. This chapter contains the following sections. • Go to a webpage • Browser tabs • Bookmarks • History • Browser settings 10. 1 Go to a webpage View a website On the Home screen, tap Chrome, then tap the address bar on top of the page and enter the web...
10. 2 Browser tabs You can view multiple pages simultaneously using tabs. Tap the icon and all the pages will be displayed. The number on the icon means the current number of the web pages. Open a tab Chrome -> -> New tab. Close a tab and choose the tab you want to close.
File Manager Access files stored on your device (including AUDIO, VIDEO, IMAGE, DOCUMENT, COMPRESS and APP). This chapter contains the following sections. • View files (AUDIO, VIDEO, IMAGE, DOCUMENT, COMPRESS, APP) • Manage your files & folders 11. 1 View files (AUDIO, VIDEO, IMAGE, DOCUMENT, COMPRESS, APP) On the Home screen, tap File Manager.
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Move a folder File Manager -> Internal storage. Find the folder you want to move. Tap and hold the folder and tap Select the folder you want to move into and tap Paste. Delete a folder File Manager -> Internal storage. Find the folder you want to remove. Tap and hold the folder and tap to remove it.
Weather Use Weather to get current temperature for one or more cities around the world. This chapter contains the following sections. • Add a city • Check the weather • Remove a city • Weather settings 12. 1 Add a city Add a city to check its real-time weather information.
Gallery Use Gallery to view the photos stored in your phone. This chapter contains the following sections. • Manage your photos • Screenshot 13. 1 Manage your photos View photos On the Home screen, tap Gallery. Choose an option to view your photos. •...
Notes Use Notes to record your important information for later reference. This chapter contains the following sections. • Compose a note • Note options 14. 1 Compose a note On the Home screen, tap Notes -> and begin composing your new note. When finishing composing, tap to save the note.
Applications Enjoy the applications from Google and learn how to manage them. This chapter contains the following sections. • Manage applications • Google applications 15. 1 Manage applications Download applications from • Google Play Store • Phone browser • Computer browser Install an application On the Home screen, tap File Manager.
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Play Music With Google Play Music, you can play music from local file or copied from your computer. Play Movies & TV Watch movies and TV shows purchased from Google Play. You can stream them instantly, or download them for viewing when you’re not connected to the Internet. You can also view videos in local storage. Hangouts Use Hangouts to meet friends and family, share photos and host video calls.
Tools This chapter contains the following sections. • FM Radio • Sound Recorder • Calculator • Downloads • System Update • Feedback • SIM Toolkit 16. 1 FM Radio Scan stations Connect a headset to the phone. On the Home screen, tap Tools -> FM Radio.
On the Home screen, tap Tools -> Downloads to view the download information. 16. 5 System Update On the Home screen, tap Tools -> System Update. Tap Check for update. Follow the pop-up prompts to update the system. 16. 6 Feedback On the Home screen, tap Tools ->...
• Brightness level: Tap to adjust screen brightness. • Adaptive brightness: Turn on the switch to enable your phone to optimize brightness level for available light. • Wallpaper: Tap Set new wallpaper to change wallpaper. • Font size: Tap to select a font size. •...
17. 6. Storage On the Home screen, tap Settings -> Storage. Know about the internal storage taken up by all applications. 17. 7. Battery On the Home screen, tap Settings -> Battery. Turn on the "Show battery percentage" switch to show percentage of battery in the status bar. Tap , Configure the following settings to better use your battery feature.
Tap -> Remove account to delete the account. 17. 12. Language & input Manage your phone’s language and input settings. Select your default language On the Home screen, tap Settings -> Language & input -> Language. Select the language from the list. Keyboard settings For more information, see Type...
You can set the following options: • Automatic date & time: Turn the switch on to use network-provied time. • Automatic time zone: Turn the switch on to use the network-provided time zone. • Set date: Tap to set date manually when Automatic date & time option is disabled. •...
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Appendix A: Specifications Specifications Height: 144mm Width: 72mm Size and Weight Depth: 9.8mm Weight: 153.5g Color White/Grey 5inches, HD 1280 x 720 Display 293.7PPI Qualcomm MSM8909AA ARM Cortex-A7 1.3 GHz GPU: Adreno™ 304 ROM: 16 GB Memory RAM: 2 GB Memory Slot Micro SD card (up to 32 GB) Front 2 Mega-pixel...
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Specifications Cloud Service Supported Operation System Android 6.0 Battery 2130mAh TP-LINK Neffos Y5 Charger In the box USB Cable Quick Start Guide...
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Appendix B: Technical Support Contact our technical support if you have any questions related to this product. Countries/Regions Support Tel: +86 755 26504400 (English Service) Fee: Depending on rate of different carriers, IDD. Global E-mail: support@neffos.com(English Service) Service Time: 24 hours a day, 7 days a week. Tel: +86 755/ 26504400 (englischsprachig) Fee: abhängig vom jeweiligen Telefonanbieter Germany...
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Countries/Regions Support Toll Free:1800 2094 168 India E-mail:support.in@neffos.com Service Time:10:00AM to 6:00PM, Monday to Saturday. Local No.: (+62) 021 63861936 E-mail: support.id@neffos.com Indonesia Service Time: 09:00AM to 12:00AM & 01:00PM to 06:00PM, Monday to Friday. Tel: + 60 (3) 2141 4358 (Mon-Sun, 10.30am-8.00pm) Malaysia E-mail: support.my@neffos.com Service Time: 24 hours a day, 7 days a week...
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Appendix C: Explanation of the symbols on the product label The meaning of symbols on the product label is explained below. Explanation Symbol RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.
Third-party software and applications services may be interrupted or terminated at any time, and Neffos does not guarantee the availability of any content or service. Third-party service providers provide content and services through network or transmission tools outside of the control of Neffos. To the greatest extent permitted by applicable law, it is explicitly stated that Neffos shall not compensate or be liable for services provided by third-party service providers, or the interruption or termination of third-party contents or services.
• If you use medical equipment, contact the equipment manufacturer before using your device to determine whether or not the equipment will be affected by radio frequencies emitted by the device. • Do not use your device near devices or apparatuses that emit radio frequencies, such as sound systems or radio towers Radio frequencies may cause your device to malfunction.
• Using generic batteries or chargers may shorten the life of your device or cause the device to malfunction. They may also cause a fire or cause the battery to explode. • TP-LINK cannot be responsible for the user’s safety when using accessories or supplies that are not approved by TP-LINK.
• If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a TP-LINK Service Centre.
Emergency calls The availability of emergency calls is subject to your cellular network quality, service provider policy, and local laws and regulations. Never rely solely on your device for critical communications like medical emergencies. Environmental protection • The device and its accessories (if included), such as the power adapter, headset, and battery should not be disposed of with household garbage.
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The following marking is included in the product: This device may be operated in all member states of the EU. Observe national and local regulations where the device is used. This device may be restricted for use, depending on the local network.
District, Shenzhen City, Guangdong Province, P.R. China Declare under our own responsibility that the product: Model: TP802A Intended use: Neffos Y5 FDD-LTE Smartphone This product is in conformity with the following standards and/or other normative documents: 1 Health (Article 3 1(a) of the R&TTE Directive) •...