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Huawei H60-L04 Faqs

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HUAWEI H60-L04 Smartphone
FAQs
Issue
01
Date
2014-4-1
HUAWEI TECHNOLOGIES CO., LTD.

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  • Page 1 HUAWEI H60-L04 Smartphone FAQs Issue Date 2014-4-1 HUAWEI TECHNOLOGIES CO., LTD.

  • Page 2: Issue 01 (2014

    Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...

  • Page 3: About This Document

    HUAWEI H60-L04 Smartphone FAQs About This Document About This Document Change History Version Change Description V1.0 Completed the first draft. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 4: Table Of Contents

    1.8.1 Can I record a call? ................................24 1.8.2 How do I have a conference call? ...........................25 1.9 Multimedia messaging ................................25 1.9.1 How do I send a multimedia message? ..........................25 Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 5 1.20 Does my phone come with a headset? What line order does my phone support? ............40 2 Common settings ........................41 2.1 Email ....................................41 2.1.1 How do I configure email settings? ..........................41 Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 6 2.8.11 Can I use my phone to access the Internet during a call?....................59 2.8.12 What is a VPN? How do I set VPN parameters? ......................59 2.9 Screen lock ..................................60 2.9.1 How do I set a screen unlock PIN? ..........................60 Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 7 2.24 Does my phone support HiSuite? ............................71 2.25 Does my phone support HDMI? If yes, how should I use the function? ..............71 2.26 Does my phone support TV-out? .............................71 Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 8 4.25 Why can't I transfer files to another Bluetooth device that I've already paired with? ..........82 4.26 What can I do if the positioning and navigation information displayed on my phone is inaccurate? ......82 Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 9: Basic Features

    Press the volume up or down button to adjust the speaker volume. Press and hold the power and volume down buttons simultaneously to take a screenshot and save it to Gallery. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 10 Do not block the area around the ambient light and proximity sensor. When you attach a protective film to the screen, make sure it does not block the sensor. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 11: Installation

    Determine the length and width of the micro SIM card with the pencil. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 12: How Do I Insert A Sim Card

    SIM card Cutter Micro SIM card 1.3.2 How do I insert a SIM card? Do not insert or move a SIM card with the phone powered on. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 13: Locking And Unlocking The Screen

    Method 1: Press the power button to manually lock the screen.  Method 2: After being idle for a specified period of time, your phone automatically locks its screen. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 14: Unlocking The Screen

    Figure 1-2 Unlocking the screen 1.5 Home screens 1.5.1 How do I add or delete a home screen? On the home screen, pinch your fingers together to display the screen thumbnails. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 15: Home Screen Overview

    Home screen items include applications and widgets. To create a folder on the home screen, drag an application onto another. A folder containing both applications is then created. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 16: How Do I Manage The Applications And Widgets On The Home Screen

    Touch and hold an application or widget to enter the editing mode. Drag the application or widget to the screen top to delete or share it. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 17: How Do I Add A Widget To The Home Screen

    Touch Widgets. Touch and hold a widget and drag it to a blank area on the home screen. Figure 1-6 Adding a widget to the home screen 批注 [w1]: 请记得将文中所有中文界 面替换成英文界面哦~ Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 18: Contacts

    Method 2: Go to a contact details screen, touch , touch the contact photo area, − and touch Take photo, Choose from preset, or Choose photo from Gallery. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 19: How Do I Import Contacts From Or Export Contacts To A Sim Card

    Exporting contacts to a SIM card Go to Contacts and touch > Settings > Copy contacts > Phone. Select the contacts you want to export, and touch COPY > SIM > OK. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 20: How Many Contacts Can My Phone Save

    At least 2000 contacts can be saved to your phone (depending on the available storage space). The number of contacts can be saved to your SIM card varies with the SIM card. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 21 Figure 1-10 Adding a contact to a group (1)  Method 2: Go to Contacts, open the Favorites tab, select a group, and touch Add members to add contacts to that group. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 22: How Do I Import Or Export Contacts

    Figure 1-11 Adding a contact to a group (2) 1.6.5 How do I import or export contacts? Go to Contacts, touch > Import/Export, choose an import or export method, and select the desired contacts. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 23: Text Messaging

    Touch and hold the message you want to delete. From the displayed option menu, choose Delete.  To delete a message thread from a conversation, touch and hold it. From the displayed option menu, choose Delete conversation. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 24: How Do I Forward A Text Message, Or Send A Text Message To Multiple Recipients

    Forwarding a text message Touch and hold the message, choose Forward from the displayed option menu, enter a recipient, and touch Send. Figure 1-14 Forwarding a message Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 25: How Many English Characters Can Be Contained In A Long Text Message

    Go to Settings. Under All, touch Message > SMS center number. Set the SMS service center number and touch OK. Figure 1-15 Setting the SMS center number 1.8 Calls 1.8.1 Can I record a call? Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 26: How Do I Have A Conference Call

    Figure 1-16 Sending a multimedia message Touch Send. 1.9.2 Why can't I send or receive multimedia messages? What can I do?  The network is busy, or the signal reception is poor. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 27: Is There Any Restriction On The Size, Format, Or Resolution Of The File To Be Attached To A Multimedia Message

    To save an attachment from a multimedia message, touch and hold it, and choose Save attachments from the displayed option menu. Figure 1-17 Saving an attachment from a multimedia message Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 28: Music

    Go to Music, and touch Playlists then Create new playlist. Name the playlist and touch Save. In the displayed dialog box, touch OK. Select the desired songs and touch ADD. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 29 HUAWEI H60-L04 Smartphone FAQs Contents Figure 1-19 Creating a playlist Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 30 HUAWEI H60-L04 Smartphone FAQs Contents 批注 [w2]: 请确认图片是否正确。 正确 Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 31: What Play Modes Does My Phone Support

    In the lyric interface, when you click the lyrics, two buttons "delay one second" and "fast forward one second" appear and the lyrics will be delayed one second and fast-forward one second, respectively. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 32: Camera

    Internal > DCIM. 1.11.4 How do I edit a photo?  To edit a photo, touch . Then touch Edit, Rotate Left, Rotate Right, Slideshow, Set as, and more. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 33: Does My Phone Support Hd Videos

    Yes. Your phone supports 1080p HD videos at 30 fps. 1.11.6 How do I switch between front and rear cameras? On the viewfinder, touch Figure 1-21 Switching between front and rear cameras Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 34: What Video Formats And Resolutions Does My Phone Support

    Your phone's hardware may be faulty, for example, the display is damaged. To check this, play a local video for comparison.  Your phone's available memory is insufficient. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 35: Will Playing Online Streaming Media Take Up My Phone's Storage Space

    Share then Bluetooth. Figure 1-22 Sending a file using Bluetooth  To share a web page, open it, and touch > Share page > Bluetooth. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 36: Why Can't My Phone Be Discovered By Other Bluetooth Devices

    1.13.3 Why can't my phone be discovered by other Bluetooth devices?  Bluetooth has been turned off on your phone. Solution: Go to Settings, and turn on Bluetooth. Figure 1-24 Turning on Bluetooth Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 37: What Is The Bluetooth Working Range

    Your phone cannot send files to another phone. Solution: Check that the phone to be connected to is able to receive files and supports the formats of the files you want to send. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 38: Can My Computer Use My Phone's Data Connection Through Bluetooth? Can I Play Games With Other Devices Using Bluetooth

    If you are using the phone indoors, bring the phone to an outdoor area.  If you are using the phone outdoors, make sure you are not in a built-up area because tall buildings block the satellite signals. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 39: Does My Phone Support Fm Radio? If Yes, How Do I Save Manually Found Channels

    Yes. To apply live wallpapers to your phone, touch and hold a blank area on the home screen. Then touch Wallpapers > Home screen wallpaper > Live wallpaper, and select a wallpaper. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 40: Does My Phone Support Video Calls Or Video Chats

    When the screen is not locked, press and hold the power and volume down buttons simultaneously for at least 2 seconds to take a screenshot.  Method 2: Drag down the status bar to open the notification panel, and touch Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 41: Does My Phone Support Flash Playback? If Not, Can I Install A Third-Party Flash Player For Flash Playback

    The headset has only one button for you to answer or end a call and play or stop playing music. Your phone supports other headsets with volume up and volume down keys. Using such headsets, you can also adjust the in-call volume and music volume. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 42: Common Settings

    Touch Next to configure the email receiving settings, such as the inbox refresh frequency. Touch Next to name the account and enter your name. Touch Next. You will then access the inbox of the email account. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 43 HUAWEI H60-L04 Smartphone FAQs Contents Figure 2-2 Manual setup Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 44 HUAWEI H60-L04 Smartphone FAQs Contents Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 45 Touch Next to name the account and enter your name. Touch Next. You will then access the inbox of the email account. Figure 2-3 Automatic setup Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 46 . From the displayed option menu, choose Settings. Touch the email account you want to remove. Flick down to the bottom and touch Remove account. Figure 2-4 Email Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 47: Can I View Emails When No Internet Connection Is Available On My Phone

    Go to Settings. Under ACCOUNTS, touch Corporate. Touch your account, select the data you want to synchronize, and touch . From the displayed option menu, choose Sync now to synchronize the selected data to your phone. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 48: Wi-Fi Settings

    On the home screen, touch Settings and go to WIRELESS & NETWORKS. Figure 2-6 Settings  If Wi-Fi is off, touch the switch to turn it on. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 49: What Wi-Fi Protocols Does My Phone Support

    Wi-Fi hotspot device is functioning correctly.  Check that the Wi-Fi hotspot's service set identifier (SSID) is not hidden.  Restart Wi-Fi on your phone.  Restart your phone. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 50: Why Can't I Connect To A Wi-Fi Hotspot

    Internet from another device using my phone's data connection? Yes. Touch Settings, go to WIRELESS & NETWORKS, and touch More... > Tethering & portable hotspot > Portable Wi-Fi hotspot. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 51: How Do I Connect My Phone To A Wi-Fi Hotspot With A Static Ip Address To Access The Internet

    Internet connection. 2.5 How do I set my phone to work as a modem and provide Internet access for computers? On the home screen, touch Settings. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 52: Tone Settings

    2.6.2 How do I enable or disable vibration for incoming calls and messages? Touch Settings > Sound > Vibration. Then select or clear Vibrate in silent mode and Vibrate when ringing. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 53: How Do I Set A Custom Audio File As The Ringtone Or Message Tone

    Figure 2-13 Setting the ringtone or message tone 2.6.4 Can I set the ringtone for a contact group? 2.6.5 How do I disable touch sounds? Touch Settings > Sound. Under SYSTEM, clear Touch sounds. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 54: Languages And Keyboards

    After installing an input method, you must select the input method: Touch Settings > Language & input. Touch Default, and select the newly installed input method. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 55: How Do I Change The System Font Size

    You can enable or disable key press vibration in the settings of a text input method. In the following example, the Huawei text input method is used. Touch Settings > Language & input > Swype for Huawei > Settings and clear Vibrate on keypress.

  • Page 56: Internet Access

    2.8.3 Can I log in to my email account using the browser on my phone? Yes. Open the browser and enter the email account website in the address box. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 57: Can I Log In To My Online Bank Account From My Phone

    Internet Explorer. 2.8.5 How do I save an image from a web page? Touch and hold the image and choose Save image from the displayed option menu. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 58: How Do I Set The Home Page

    2.8.6 How do I set the home page? Open the browser and touch . From the displayed option menu, choose Settings. Then touch General > Set homepage. Figure 2-21 Setting the home page Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 59: How Do I Save A Web Page For Offline Reading

    Flick down from the status bar to open the notification panel. In the shortcut switches, touch to turn on the mobile network. The icon changes to when the mobile network is turned on. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 60: How Do I View My Phone's Data Service Status Or Turn Off The Data Service

    PIN or password, touch OK. (To use a VPN, you must set a lock screen PIN or password. See section 2.9 "Screen lock" for details.) Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 61: Screen Lock

    Figure 2-25 Setting a screen unlock PIN 2.9.2 Does my phone support the Face Unlock function? Yes. To enable this function: Touch Settings > Security > Screen lock > Face Unlock. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 62: How Do I Set A Screen Unlock Pattern

    Your phone will not be locked even if you incorrectly draw the unlock pattern for several consecutive times, but you will have to wait for a while until you can try again. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 63: How Do I Lock And Unlock The Screen

    On the alarm tab, you can find the list of all alarms. If an alarm is cleared, it is disabled. To delete an alarm, touch and hold it and choose Delete alarm from the displayed option menu. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 64: Will The Alarms Go Off When My Phone Is Powered Off

    Touch Settings > Security, and select Unknown sources. Figure 2-29 Selecting unknown sources Download applications from Huawei App Center or Google Play Store and install them or go to File Manager to view and install downloaded applications. 2.11.5 Why can't I install an application? ...

  • Page 65: What Third-Party Applications Are Preinstalled On My Phone? Can I Uninstall System Applications Or Applications Customized By My Service Provider

    Yes if you have downloaded the client for your online bank. 2.13 Backup and restoration 2.13.1 How do I back up and restore data? On the home screen, touch Tools > Backup. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 66: Can I Back Up My Contact Groups

    Similar to the task manager on a computer, your phone's Task Manager enables you to view and manage downloaded, running, or all applications. To access Task Manager, on any screen, touch and hold Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 67: What Does The Task Manager Screen Look Like

    Web disk  Cloud Drive 2.14.6 How do I access Weather?  From the home screen, touch the weather widget. You can then touch to configure its settings. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 68: What Are The Developer Options

    USB debugging: Enable USB debug mode that allows the operator to use the adb command to debug the phone.  Stay awake: The screen will never turn off when your phone is charging. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 69: Can I Synchronize My Phone's Date And Time With The Network

     Media device (MTP): MTP stands for Media Transfer Protocol. In this mode, you can synchronize media files between your phone and the computer that support MTP. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 70: How Do I Free Up The Internal Storage

    In airplane mode, your mobile network will be unavailable.  Method 1: On the home screen, touch Settings > More..Then turn on or turn off Airplane mode. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 71: How Do I Restore My Phone To Its Factory Settings

    Figure 2-37 Turning on airplane mode 2.22 How do I restore my phone to its factory settings? Touch Settings > Backup & reset > Factory data reset. Touch Reset phone. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 72: How Do I Enter And Exit Safe Mode

    Yes. Connect one end of the HDMI cable to your phone and the other end to the MHL interface. 2.26 Does my phone support TV-out? Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 73: Does My Phone Support Otg? How Do I Use It

    To connect your phone to another phone, make sure that phone has a microSD card installed. To establish a connection and read data stored on the microSD card: Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 74: What Can I Tell From The Status Indicator

    2.29 Can I use other power adapters than the provided one to charge my phone? You can use other power adapters provided by Huawei. However, it is recommended that you use the power adapter provided with your phone, because non-standard power adapters may generate excessive current that shortens your battery's life span or lower current that prolongs the charging time.

  • Page 75: Why Can's My Phone Display Some Games Properly

     3000 mAh large-capacity battery  Support for 4G LTE networks  Huawei Emotion UI 2.3, which is compatible with Android 4.4.2  13 MP BSI HD rear camera with autofocus and LED flashlight  5 MP front camera ...

  • Page 76: Common Questions About 4G Lte

    Touch Settings > Mobile networks > Network Mode. 3.4 Why is my phone's 4G signal weak (only one or two bars of signal)? The 4G reception in your area may be poor. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 77: Others

    Close background applications you do not need. Touch Settings > Manage apps > Running, select the application you want to close, and touch Stop.  Uninstall unwanted applications to free up your phone's storage space. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 78: Can I Set My Customized Wallpaper Not To Stretch

    Connect your phone to a computer. On the computer, run adb shell. If $ is displayed, the phone has not been rooted. If # is displayed, the phone has been rooted. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 79: Can I Remove The Battery? Will Configuring My Phone To Automatically Set The Date And Time Generate Data Traffic

    4.13 Can I edit Word, Excel, PPT, and PDF files on my phone? Yes. Your phone comes with the WPS Office application. You can view Word, Excel, PPT, and PDF files and edit Word, Excel, and PPT files. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 80: How Is My Phone's Rom Allocated

    4.15 How do I check the available storage in the phone memory and microSD card? On the home screen, touch Settings > Storage to view the storage details. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 81: What Can I Do If My Phone Runs Out Of Power Quickly

    Do not make calls or surf the Internet for a long period of time in places with poor reception.  Do not run too many applications simultaneously to avoid abrupt increase of heat generated by your phone. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 82: Why Does My Phone Run Slowly

     To connect to some public Wi-Fi hotspot, you may need to log in to a web page for registration. For details, contact the Wi-Fi hotspot provider. Issue 01 (2014-4-1) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 83: What Can I Do If The Call Volume Is Too Low Or The Call Quality Is Poor

    During the call, press the volume up button to increase the call volume.  Make calls in places with good reception.  Use the Huawei original headset for calls. Other headsets may not be compatible with your phone. 4.23 Why can't I send messages? ...

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