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Hemisphere GPS C321 User Manual

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875-0366-0
User Guide
Revision: A1
July 31, 2017
C321
Smart Antenna

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Summary of Contents for Hemisphere GPS C321

  • Page 1 C321 875-0366-0 Smart Antenna User Guide Revision: A1 July 31, 2017...

  • Page 2: Trademarks

    This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and this device must accept any interference received, including interference that may cause undesired operation. This product complies with the essential requirements and other relevant provisions of Directive 2014/53/EU. The declaration of conformity may be consulted at ...

  • Page 3: Table Of Contents

    Installing C321 on a Tribach ................................9   Vertical Extension for the Base ..........................9   Installing the C321 on a Range Pole ............................10   Connecting to a Power Source ..............................10   Connecting to an External Device ............................... 11  ...
  • Page 4 External Data Link or Internal UHF Radio LED (Green) ..................17   Network LED (Green) ............................. 18   Power ..................................18   C321 Menu Structure and Information ........................19   Home Page ................................19   Coordinate Information ............................19  ...
  • Page 5 Static ..................................35   Device Configuration ............................... 36   NMEA ..................................37   Satellites ................................. 37   Firmware Update ..................................38   Updating Firmware via Web UI ..........................38   Updating Firmware via Micro SD Card ........................40   How to Download Static Data ..............................41  ...

  • Page 6: Chapter 1: Introduction

    Chapter 1: Introduction Overview and Features What’s Included C321 User Guide Chapter 1 - Introduction Page 1 of 49...

  • Page 7: Introduction

    Use the C321 as a precise base station sending RTK corrections to your existing rovers. Turn the C321 into a lightweight and easy to use rover by connecting it to your base via UHF radio or Wi‐Fi network. The built‐in Web UI is used to control, manage, and upgrade the C321 with new firmware and activations.

  • Page 8: Artk Position Aiding

    Atlas subscriptions for accuracies from meter to sub‐decimeter levels. For more information about Athena RTK and Atlas L‐band, see: http://hgnss.com/Atlas If your C321 is equipped with a 400 MHz radio, you may be required to obtain a valid radio license for your jurisdiction. aRTK Position Aiding aRTK is an innovative feature available in Hemisphere’s C321 Smart Antenna that greatly mitigates the impact of...

  • Page 9: What's Included

      What’s Included As per Table 1.1 below, the C321 is available in a variety of kits, with supplementary products sold as “controller/option kits”, “accessory kits” or simply as separate accessories. Contents can be changed without prior notice. Check the official price list to confirm contents.

  • Page 10: Chapter 2: Installation

    Installing on a Tribrach Installing on a Range Pole Connecting to a Power Source Connecting to an External Device Powering C321 On/Off Inserting and Removing the SD and SIM Card Resetting the C321 C321 User Guide Chapter 2 - Installation...

  • Page 11: Installation

    Ports and Connections All ports and connections are located on the bottom of the unit, as shown in Figure 2‐1. Table 2‐1 provides additional information about each port/connection. Figure 2-1: C321 Ports and Connectors Table 2‐1: C321 Ports and Connections Port What to connect 7‐pin Data Port (LEMO)

  • Page 12: Installing/Connecting C321

    Installing Batteries The C321 allows for one battery (11.1 V ‐ 37.74 Wh) to be installed at a time. When installing the battery, ensure the contact points are facing up towards the “Hemisphere” logo. Slide the battery into the designated spot until the “battery tension bar”...

  • Page 13: Installing Uhf And Gsm Antennas

    To install the UHF portion of the C321 antenna, locate the UHF antenna (150‐1024‐0) from the kit list under “What’s Included”. Insert the connector end of the UHF antenna and rotate clockwise to secure the antenna to the C321. To install the GSM portion of the C321 antenna, locate the GSM antenna (150‐1023‐0) from the kit list under “What’s...

  • Page 14: Installing C321 On A Tribach

    The vertical extension is a 25cm aluminum pole that mounts to the top of a tripod tribrach. This allows the C321 to have a similar height to the rover and provides better access to the bottom of the C321 unit. Access to the bottom of the C321 makes for easier cable connections and adjustments to UHF or GPRS antennas.

  • Page 15: Installing The C321 On A Range Pole

    Installing the C321 on a Range Pole Using the standard 5/8-11 mount on the bottom of the C321, you can secure the unit to a field standard 5/8-11 range pole. the C321 should be placed carefully on the range pole, to ensure cross‐ threading does not occur, while rotating the unit in a clockwise direction.

  • Page 16: Connecting To An External Device

    The I key acts as an enter key for selecting to required menu option. The I key also acts as a power key when the menu option of “power” is selected. (See powering the C321 on/off below).

  • Page 17: Powering The C321 On/Off

    Use electrostatic discharge (ESD) protection, such as by wearing an ESD strap that is attached to an earth ground before inserting or removing the SIM card on the C321. If an ESD strap is not available then touch a metal object prior to accessing the SIM card holder.

  • Page 18: Resetting The C321

    Figure 2-10: Micro SD/SIM Card Slots Resetting the C321 To reset the C321, lift the battery door and locate the “Reset” button between the SIM card and SD card slots. The reset button will power the unit off and automatically restart the unit.

  • Page 19: Chapter 3: Setup And Configuration

    Chapter 3: Setup and Configuration Control Panel Overview Base Setup Rover Setup Bluetooth Communication Hemisphere Web UI Installing New Firmware Web UI Settings Network Firmware Updates Downloading Stating Data C321 User Guide Chapter 3 – Setup and Configuration Page 14 of 49...

  • Page 20: Setup And Configuration

    Figure 3-1: Control Panel and Display Satellite LED (Green) The LED illuminates and stays a solid green color to indicate a signal/satellite lock has been achieved. Figure 3-2: Satellite LED C321 User Guide Chapter 3 – Setup and Configuration Page 15 of 49...

  • Page 21: Static Led (Green)

    Figure 3-3: Static LED Bluetooth LED (Blue) After you have connected the receiver with the data controller, this LED illuminates. Figure 3-4: Bluetooth LED C321 User Guide Chapter 3 – Setup and Configuration Page 16 of 49...

  • Page 22: Wi-Fi Led (Green)

    Wi‐Fi LED (Green) This indicates the C321 is emitting a Wi‐Fi network and is ready to be paired with a Wi‐Fi enabled controller or device. By connecting to the C321 device network, you can control the C321 via Web UI. For more information on the Web UI, please see section Figure 3‐5: Wi‐Fi LED...

  • Page 23: Network Led (Green)

    2. Blinking LEDs and Beeping: Very low power (below 10%) When the power is below 10%, the LEDs will flash according to sample interval (default is 1 second) and you hear three beeps every 60 seconds. Table 3.1: Definition of Icons on the C321 Menu Type icons ...

  • Page 24: C321 Menu Structure And Information

        C321 Menu Structure and Information Home Page Coordinate Information Current Data Link Status File Information Device Status Operating Mode Settings Switch Operating Modes C321 User Guide Chapter 3 – Setup and Configuration Page 19 of 49...

  • Page 25: Operating Mode Settings (Continued)

        Operating Mode Settings (continued) Switch Data Link General Settings Wi-Fi Backlight Language C321 User Guide Chapter 3 – Setup and Configuration Page 20 of 49...

  • Page 26: Setting Up The C321

        Setting up the C321 The following figure shows a typical setup for both a base station unit and a rover unit (tripod and pole mount not included, data collect is optional). The antenna is connected to the bottom of the unit; you have the option of attaching the antenna to the antenna bracket so the antenna faces upward.

  • Page 27: Bluetooth Communication

      Bluetooth Communication If you have a Bluetooth‐enabled device, such as a data collector, you can wirelessly communicate with the C321. When you attempt to connect the C321 to a Bluetooth‐enabled device, such as a hand‐held data collector, the following C321 Bluetooth information appears on the device: C321 XXXXXX where “XXXXXX”...

  • Page 28: Web Ui Start Up

    The “Status” tab, provides general GNSS information including System mode, Latitude, Longitude, and Height. The “Information” tab contains device and module information, in addition to current software and firmware versions. C321 User Guide Chapter 3 – Setup and Configuration Page 23 of 49...

  • Page 29: Install New Firmware

    This displays the expiration date of different features which have been subscribed to the C321. The Atlas expiration date will be displayed under this field. In addition, the ability to update the C321 with new subscriptions is available under the “AuthCode” field. Type the new Atlas code and the device will automatically update.

  • Page 30: Formatting/Self-Test/Reset

        Formatting/Self-Test/Reset: The Format Internal Disk button allows you to reformat the internal hard drive in the C321. Self-test provides an application review to ensure the device functioning properly (See self‐check for more information). Restore Factory Settings: returns the C321 to all default settings and perform a full power cycle.
  • Page 31 Athena Log: Record raw data for converting to Rinex and post‐processing. If “Yes” is selected, the following dialogue will display: Access the Rinex converter using the following hyperlink: https://hemispheregnss.com/Resources-Support/Software C321 User Guide Chapter 3 – Setup and Configuration Page 26 of 49...
  • Page 32 Interval: log data at intervals of 30s, 15s, 5s, 1Hz, 2Hz, 5Hz, or 10Hz While the receiver is logging data, the WebUI will display [Recording] next to System Mode under the Status tab. To stop recording, click Stop Record. C321 User Guide Chapter 3 – Setup and Configuration Page 27 of 49...

  • Page 33: System Modes

    To download the log, click the Download tab. All logs stored on the C321 internal hard drive will display. Click Delete to delete the log. Multiple logs can be downloaded or deleted at one time by selecting the box next to each of the logs and clicking Package or Delete Selected.

  • Page 34: Data Links

     Single: Upon startup, the C321 will average its position, and use that position for the base position  Repeat Position: is used to input a permanent base station position into the C321. You may type in a latitude, longitude, and altitude, or click “Current Position” to automatically populate the field with the...
  • Page 35  bandwidth, and transmit power (base only) is shown next to the channel Radio Mode: The C321 supports PacCrest protocols (GMSK and 4‐FSK modulation), Satel  protocols, and Trimtalk protocols. For a full list of protocols, with descriptions (FEC, Scrambling, over the air link rate, and modulation), please refer to Appendix C.

  • Page 36: External

    The C321 supports TCP/IP connections for direct connection between base and rovers via cellular as well as NTRIP. NTRIP NTRIP requires a specific IP address, username and password. When used as a base, the C321 is an NTRIP caster. C321 User Guide Chapter 3 –...
  • Page 37 Note: The Auto Connect identifies that the receiver connects to the network when powered up. WARNING: If the C321 has not yet established an internet connection via the Internal GSM modem, the Get Mountpoint button will not work. You can configure the APN settings while using TCP/IP so that an internet connection is established.

  • Page 38: Tcp/Ip

    The TCP Server requires that the SIM card provide a public IP address. The public IP address can be found in the “Information” tab on the C321 WebUI. Note: The Auto Connect identifies that the receiver connects to the network when powered up.

  • Page 39: Rover/Bluetooth

      If the C321 is running as a rover, select TCP Client and type in the IP address and Port of the base. Note: The IP address and Port of the base can be found under the Information tab of the base station.

  • Page 40: Static

    Use Static mode to take a static observation of a point, and stop logging (for both base and rover) if the position moves. Select Static next to System Mode and configure the log file (to configure a file, refer to Working Mode instructions). C321 User Guide Chapter 3 – Setup and Configuration Page 35 of 49...

  • Page 41: Device Configuration

    When enabling the speaker, the C321 relays the status of the positioning via voice updates. Specifically, the C321 will audibly indicate when the receiver is in Base or Rover mode. Voice indication covers, logging data, and declaring when the C321 has achieved RTK float and RTK fix. This is important when working in a low visibility environment.

  • Page 42: Nmea

    Enable the NMEA messages. Note: This function is only available if you have hardware version C321‐v1.1 (see “Information” tab) or higher, these messages will come out of the 5‐pin serial port at the same baud rate as the External Serial Port Baud Rate (as shown above).

  • Page 43: Firmware Update

    Updating Firmware via Web UI Using the “Management” tab under the Web UI, select the “Choose File” button to find the appropriate firmware of application software for the C321 device. After selecting the correct firmware/software file, click the green “Upload File” button.
  • Page 44     A status bar indicates the level of progress for the updating firmware/software. C321 User Guide Chapter 3 – Setup and Configuration Page 39 of 49...

  • Page 45: Updating Firmware Via Micro Sd Card

    “_”. The name must follow the naming convention listed below: Receiver firmware: C321_update_YYMMDD.bin YY: Year MM: Month DD: Day e.g. C321_update_160202.bin Radio firmware: SATEL_update_XXXXX.bin XXXXX: version e.g. SATEL_update_V07.27.2.0.8.6.bin 3G module firmware: PHS_update_XXXXX.bin XXXXX: version e.g. PHS_update_03.001.bin C321 User Guide Chapter 3 – Setup and Configuration Page 40 of 49...

  • Page 46: How To Download Static Data

    First, power-off the receiver, then connect the cable to the communication interface of the receiver (7‐pin Lemo) port, then insert the USB port in the PC. Power the C321 back on and the following task bar displays. The PC considers the receiver as a “media disk”, so open the “media disk”, to retrieve the data files in the memory.

  • Page 47: Appendix A: Troubleshooting

    Appendix A: Troubleshooting C321 User Guide Appendix A-Troubleshooting Page 42 of 49...
  • Page 48 If the RTK latency is less than 10-15 seconds, the C321 is receiving RTK, but probably will not Fix because of the environment  If the C321 will not go RTK Float or RTK Fixed, check to ensure the base station is operating ...

  • Page 49: Appendix B: Technical Specifications

    Appendix B: Technical Specifications C321 User Guide Appendix B-Technical Specifications Page 44 of 49...
  • Page 50 Appendix B: Technical Specifications Table B-1 through B-11 provide information on the technical specifications of the C321 Smart Antenna. Table B-1: GNSS Receiver Specifications Item Specification Receiver type Multi-Frequency GNSS Channels Positioning modes RTK, L‐band DGNSS, SBAS, External RTCM, Autonomous RTK formats RTCM2.3, RTCM3.0, RTCM3.x, CMR, CMR+, ROX...
  • Page 51 Bluetooth 2.1 + EDR Integrated Bluetooth (BT) communication module with internal BT antenna Table B-7: Cellular Specifications Item Specification Type UMTS/HSPA+ (WCDMA/FDD), GSM/GPRS/EDGE Supported • UMTS/HSPA+ (WCDMA/FDD) (850, 900, 1900 and 2100 MHz) Frequencies • GSM (850/900/1800/1900 MHz) C321 User Guide Appendix B-Technical Specifications Page 46 of 49...
  • Page 52 GPS L1 and L2 offset below 2.5mm Depends on multi‐path environment, number of satellites in view, satellite geometry, and ionospheric activity Depends also on baseline length Requires a subscription from Hemisphere GNSS C321 User Guide Appendix B-Technical Specifications Page 47 of 49...

  • Page 53: Appendix C: Radio Mode

    Appendix C: Radio Mode C321 User Guide Appendix C-Radio Mode Page 48 of 49...
  • Page 54 Appendix C: Radio Mode Table C-1: Radio Mode C321 User Guide Appendix C-Radio Mode Page 49 of 49...
  • Page 55     End User License Agreement  IMPORTANT ‐ This is an agreement (the "Agreement") between you, the end purchaser ("Licensee") and Hemisphere GNSS Inc. ("Hemisphere") which permits Licensee to use the  Hemisphere software (the "Software") that accompanies this Agreement. This Software may be licensed on a standalone basis or may be embedded in a Product. Please read and ensure  that you understand this Agreement before installing or using the Software Update or using a Product.    In this agreement any product that has Software embedded in it at the time of sale to the Licensee shall be referred to as a "Product". As well, in this Agreement, the use of a Product shall  be deemed to be use of the Software which is embedded in the Product.    BY INSTALLING OR USING THE SOFTWARE UPDATE OR THE PRODUCT, LICENSEE THEREBY AGREES TO BE LEGALLY BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO  THESE TERMS, (I) DO NOT INSTALL OR USE THE SOFTWARE, AND (II) IF YOU ARE INSTALLING AN UPDATE TO THE SOFTWARE, DO NOT INSTALL THE UPDATE AND PROMPTLY DESTROY IT.    HEMISPHERE PROVIDES LIMITED WARRANTIES IN RELATION TO THE SOFTWARE. AS WELL, THOSE WHO USE THE EMBEDDED SOFTWARE DO SO AT THEIR OWN RISK. YOU SHOULD  UNDERSTAND THE IMPORTANCE OF THESE AND OTHER LIMITATIONS SET OUT IN THIS AGREEMENT BEFORE INSTALLING OR USING THE SOFTWARE OR THE PRODUCT.    LICENSE. Hemisphere hereby grants to Licensee a non‐transferable and non‐exclusive license to use the Software as embedded in a Product and all Updates (collectively the  "Software"), solely in binary executable form.  RESTRICTIONS ON USE. Licensee agrees that Licensee and its employees will not directly or indirectly, in any manner whatsoever:  install or use more copies of the Software than the number of copies that have been licensed;  use or install the Software in connection with any product other than the Product the Software was intended to be used or installed on as set out in the documentation that  accompanies the  S oftware.  copy any of the Software or any written materials for any purpose except as part of Licensee's normal backup processes;  modify or create derivative works based on the  S oftware;  sub‐license, rent, lease, loan or distribute the Software;  permit any third party to use theSoftware;  use or operate Product for the benefit of any third party in any type of service outsourcing, application service, provider service or service bureau capacity;  reverse engineer, decompile or disassemble the Software or otherwise reduce it to a human perceivable form;  Assign this Agreement or sell or otherwise transfer the Software to any other party except as part of the sale or transfer of the wholeProduct.  UPDATES. At Hemisphere's discretion Hemisphere may make Updates available to Licensee. An update ("Update") means any update to the Software that is made available to  Licensee including error corrections, enhancements and other modifications. Licensee may access, download and install Updates during the Warranty Period only. All Updates  that Licensee downloads, installs or uses shall be deemed to be Software and subject to this Agreement. Hemisphere reserves the right to modify the Product without any  obligation to notify, supply or install any improvements or alterations to existing Software.  SUPPORT. Hemisphere may make available directly or through its authorized dealers telephone and email support for the Software. Contact Hemisphere to find the authorized  dealer near you. As well, Hemisphere may make available user and technical documentation regarding the Software. Hemisphere reserves the right to reduce and limit access to  such support at anytime.  BACKUPS AND RECOVERY. Licensee shall back‐up all data used, created or stored by the Software on a regular basis as necessary to enable proper recovery of the data and ...
  • Page 56   exclusion may not apply to Licensee and Licensee may also have other legal rights which may vary from jurisdiction to jurisdiction.  BASIS OF BARGAIN. Licensee agrees and acknowledges that Hemisphere has set its prices and the parties have entered into this Agreement in reliance on the limited warranties,  warranty disclaimers and limitations of liability set forth herein, that the same reflect an agreed‐to allocation of risk between the parties (including the risk that a remedy may fail  of its essential purpose and cause consequential loss), and that the same forms an essential basis of the bargain between the parties. Licensee agrees and acknowledges that  Hemisphere would not have been able to sell the Product at the amount charged on an economic basis without such limitations.  PROPRIETARY RIGHTS INDEMNITY. Hemisphere shall indemnify, defend and hold harmless Licensee from and against any and all actions, claims, demands, proceedings, liabilities,  direct damages, judgments, settlements, fines, penalties, costs and expenses, including royalties and attorneys' fees and related costs, in connection with or arising out of any actual  infringement of any third party patent, copyright or other intellectual property right by the Software or by its use, in accordance with this Agreement and documentation, PROVIDED  THAT: (a) Hemisphere has the right to assume full control over any action, claim, demand or proceeding, (b) Licensee shall promptly notify Hemisphere of any such action, claim,  demand, or proceeding, and (c) Licensee shall give Hemisphere such reasonable assistance and tangible material as is reasonably available to Licensee for the defense of the  action, claim, demand or proceeding. Licensee shall not settle or compromise any of same for which Hemisphere has agreed to assume responsibility without Hemisphere's prior  written consent. Licensee may, at its sole cost and expense, retain separate counsel from the counsel utilized or retained by Hemisphere.  INFRINGEMENT. If use of the Software may be enjoined due to a claim of infringement by a third party then, at its sole discretion and expense, Hemisphere may do one of the  following: (a) negotiate a license or other agreement so that the Product is no longer subject to such a potential claim, (b) modify the Product so that it becomes non‐ infringing,  provided such modification can be accomplished without materially affecting the performance and functionality of the Product, (c) replace the Software, or the Product, with  non‐infringing software, or product, of equal or better performance and quality, or (d) if none of the foregoing can be done on a commercially reasonable basis, terminate this  license and Licensee shall  s top using the Product and Hemisphere shall refund the price paid by Licensee less an amount on account of amortization, calculated on a straight‐line  basis over a deemed useful life of three (3) years.  The foregoing sets out the entire liability of Hemisphere and the sole obligations of Hemisphere to Licensee in respect of any claim that the Software or its use infringes any third  party rights.    INDEMNIFICATION. Except in relation to an infringement action, Licensee shall indemnify and hold Hemisphere harmless from any and all claims, damages, losses, liabilities, costs  and expenses (including reasonable fees of lawyers and other professionals) arising out of or in connection with Licensee's use of the Product, whether direct or indirect, including  without limiting the foregoing, loss of data, loss of profit or business interruption. TERMINATION. Licensee may terminate this Agreement at any time without cause. Hemisphere  may terminate this Agreement on 30 days notice to Licensee if Licensee fails to materially comply with each provision of this Agreement unless such default is cured within the 30  days. Any such termination by a party shall be in addition to and without prejudice to such rights and remedies as may be available, including injunction and other equitable  remedies. Upon receipt by Licensee of written notice of termination from Hemisphere or termination by Licensee, Licensee shall at the end of any notice period (a) cease using the  Software; and (b) return to Hemisphere (or destroy and provide a certificate of a Senior Officer attesting to such destruction) the Software and all related material and any  magnetic or optical media provided to Licensee. The provisions of Sections 6), 7), 8), 9), 10), 15), 21), 26) and 27) herein shall survive the expiration or termination of this Agreement  for any reason.  EXPORT RESTRICTIONS. Licensee agrees that Licensee will comply with all export control legislation of Canada, the United States, Australia and any other applicable country's laws  and regulations, whether under the Arms Export Control Act, the International Traffic in Arms Regulations, the Export Administration Regulations, the regulations of the United  States Departments of Commerce, State, and Treasury, or otherwise as well as the export control legislation of all other countries.  PRODUCT COMPONENTS. The Product may contain third party components. Those third party components may be subject to additional terms and conditions. Licensee is required to  agree to those terms and conditions in order to use the  P roduct.  FORCE MAJEURE EVENT. Neither party will have the right to claim damages as a result of the other's inability to perform or any delay in performance due to unforeseeable ...
  • Page 57   Warranty Notice  COVERED PRODUCTS: This warranty covers all products manufactured by Hemisphere GNSS and purchased by the end purchaser (the "Products"), unless otherwise specifically and  expressly agreed in writing by Hemisphere GNSS.  LIMITED WARRANTY: Hemisphere GNSS warrants solely to the end purchaser of the Products, subject to the exclusions and procedures set forth below, that the Products sold to such  end purchaser and its internal components shall be free, under normal use and maintenance, from defects in materials, and workmanship and will substantially conform to Hemisphere  GNSS's applicable specifications for the Product, for a period of 12 months from delivery of such Product to such end purchaser (the ”Warranty Period”). Repairs and replacement  components for the Products are warranted, subject to the exclusions and procedures set forth below, to be free, under normal use and maintenance, from defects in material and  workmanship, and will substantially conform to Hemisphere GNSS's applicable specifications for the Product, for 90 days from performance or delivery, or for the balance of the original  Warranty Period, whichever is greater.  EXCLUSION OF ALL OTHER WARRANTIES. The LIMITED WARRANTY shall apply only if the Product is properly and correctly installed, configured, interfaced, maintained, stored, and operated  in accordance with Hemisphere GNSS's relevant User’s Manual and Specifications, AND the Product is not modified or misused. The Product is provided “AS IS” and the implied warranties of  MERCHANTABILITY and FITNESS FOR A PARTICULAR PURPOSE and ALL OTHER WARRANTIES,  express, implied or arising by statute, by course of dealing or by trade usage, in connection with the design, sale, installation, service or use of any products or any component thereof,  are EXCLUDED from this transaction and shall not apply to the Product. The LIMITED WARRANTY is IN LIEU OF any other warranty, express or implied, including but not limited to, any  warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE, title, and non‐infringement.  LIMITATION OF REMEDIES. The purchaser’s EXCLUSIVE REMEDY against Hemisphere GNSS shall be, at Hemisphere GNSS's option, the repair or replacement of any defective Product  or components thereof. The purchaser shall notify Hemisphere GNSS or a Hemisphere GNSS's approved service center immediately of any defect. Repairs shall be made through a  Hemisphere GNSS approved service center only. Repair, modification or service of Hemisphere GNSS products by any party other than a Hemisphere GNSS approved service center  shall render this warranty null and void. The remedy in this paragraph shall only be applied in the event that the Product is properly and correctly installed, configured, interfaced,  maintained, stored, and operated in accordance with Hemisphere GNSS's relevant User’s Manual and Specifications, AND the Product is not modified or misused. NO OTHER REMEDY  (INCLUDING,  B UT NOT LIMITED TO,  S PECIAL,  I NDIRECT,  I NCIDENTAL, CONSEQUENTIAL OR CONTINGENT DAMAGES FOR LOST PROFITS, LOST SALES, INJURY TO PERSON OR PROPERTY, OR ANY  OTHER INCIDENTAL OR CONSEQUENTIAL LOSS) SHALL BE  A VAILABLE  TO PURCHASER, even if Hemisphere GNSS has been advised of the possibility of such damages. Without limiting the foregoing, Hemisphere GNSS shall not be liable for any  damages of any kind resulting from installation, use, quality, performance or accuracy of any Product.  HEMISPHERE IS NOT RESPONSIBLE FOR PURCHASER’S NEGLIGENCE OR UNAUTHORIZED USES OF THE PRODUCT. IN NO EVENT SHALL Hemisphere GNSS BE IN ANY WAY  RESPONSIBLE FOR ANY DAMAGES RESULTING FROM PURCHASER’S OWN NEGLIGENCE, OR FROM OPERATION OF THE PRODUCT IN ANY WAY OTHER THAN AS SPECIFIED IN  Hemisphere GNSS's RELEVANT USER’S MANUAL AND SPECIFICATIONS. Hemisphere GNSS is NOT  RESPONSIBLE for defects or performance problems resulting from (1) misuse, abuse, improper installation, neglect of Product; (2) the utilization of the Product with hardware or  software products, information, data, systems, interfaces or devices not made, supplied or specified by Hemisphere GNSS; (3) the operation of the Product under any specification  other than, or in addition to, the specifications set forth in Hemisphere GNSS's relevant User’s Manual and Specifications; (4) damage caused by accident or natural events, such as ...
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