Possible Cause
A large quantity of plain
paper is loaded in the Auto
Sheet Feeder
The inner cover is open
If the printed surface is still scratched
Follow the procedure below and set the Prevent paper abrasion to ON. This procedure also applies
to direct printing from your camera.
(1) Press the Menu button.
(2) Use the
buttons to select Maintenance/settings and then press the OK button.
(3) Use the
buttons to select Device Settings and then press the OK button.
(4) Use the
buttons to select Print settings and then press the OK button.
(5) Use the
buttons to select Prevent paper abrasion and then press the OK button.
(6) Use the
buttons to ON and then press the OK button.
* After printing is completed, return the Prevent paper abrasion to OFF.
Depending on the environment in which it is used (high temperature/
high humidity/low temperature/low humidity), some types of plain
paper may not feed correctly.
If this happens, reduce the number of pages loaded to about the half
the recommended maximum (stack approx. 5 mm or 0.2 inches high).
Close the inner cover completely. Paper does not feed properly if the
inner cover is even slightly open.
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