Grandstream Networks GXV3175 User Manual
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Grandstream Networks GXV3175 User Manual

Grandstream Networks GXV3175 User Manual

Ip multimedia phone
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Download this manual See also: Configuration Manual, User Manual
Grandstream Networks, Inc.
GXV3175 V2
IP Multimedia Phone
GXV3175 USER MANUAL
Grandstream Networks, Inc.
Updated : 3/2012

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Summary of Contents for Grandstream Networks GXV3175

  • Page 1 Grandstream Networks, Inc. GXV3175 V2 IP Multimedia Phone GXV3175 USER MANUAL Grandstream Networks, Inc. Updated : 3/2012...

  • Page 2: Table Of Contents

      EQUIPMENT PACKAGING ......................... 11     SAFETY COMPLIANCES......................11   WARRANTY ..........................12 CONNECTING THE GXV3175 IP MULTIMEDIA PHONE..............12     WALL MOUNT ..........................13   PHONE STAND ..........................13 CONNECTING THE GXV3175 IP MULTIMEDIA PHONE............14 WELCOME SETUP GUIDE......................14  ...
  • Page 3 Table 7: GXV3175 Call Function Description....................30 Table 8: GXV3175 Keypad Definition......................35   Table 9 :GXV3175 Call Features ........................ 36   Table 10: GXV3175 Audio/Video Codec Feature Code ................36 GXV3175 USER MANUAL Page 3 of 60 Grandstream Networks, Inc. Updated : 3/2012...

  • Page 4: Welcome

    IP call as well as explore all the built-in feature-rich multimedia applications such as YouTube, Google Voice, Flickr and more. GXV3175 OVERVIEW The GXV3175 is an ideal desktop IP multimedia phone highlighting 7” touch screen color LCD, tilt capable GXV3175 USER MANUAL Page 4 of 60 Grandstream Networks, Inc.

  • Page 5: Gxv3175 User Manual

    SIP products and ease of use make it an innovative and unique IP multimedia device for both enterprise and consumer users. Once the GXV3175 is plugged into the broadband Internet connection, you can begin to make video calls with impressive clarity and enjoy other features of the multimedia phone including: •...

  • Page 6: Product Overview

    7” resistive touch screen LCD with 800 x 480 resolution, 45 degree rotating lens (perpendicular), Advanced VGA lens, auto focus, auto exposure, zoom in and zoom out (2x optical 2x digital) , Camera Block, PIP(Picture-in-Picture) and still picture capture/store. GXV3175 USER MANUAL Page 6 of 60 Grandstream Networks, Inc. Updated : 3/2012...

  • Page 7: Table 2: Gxv3175 Hardware Specification

    Forecast, Internet Radio, Media Player, Picture Viewer, Games, Calculator, Alarm clock, File Manager, Youtube, Google Voice, Facebook, Twitter and etc. Table 2: GXV3175 Hardware Specification Ethernet Port Dual switched 10M/100M auto-sensing Ethernet ports. 800 x 480 resistive touch screen LCD.
  • Page 8 - MD5 and MD5-sess DIGEST encoding and authentication. - Security protection: SIP over TLS and SRTP. - Support for TR-069. - Support for OpenVPN for increased security and control. GXV3175 USER MANUAL Page 8 of 60 Grandstream Networks, Inc. Updated : 3/2012...

  • Page 9: Installation

    Figure 1: GXV3175 Equipment Packaging SAFETY COMPLIANCES GXV3175 complies with FCC/CE/C-Tick safety standards. The power adapter of GXV3175 is compliant with the UL standard. Please use the universal power adapter provided with the GXV3175 package only. GXV3175 USER MANUAL Page 9 of 60 Grandstream Networks, Inc.

  • Page 10: Warranty

    WARRANTY If GXV3175 was purchased from a reseller, please contact the company the phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, please contact Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before the product is returned.

  • Page 11: Wall Mount

    Figure 3: Wall Mount for GXV3175 PHONE STAND GXV3175 can also be placed on the table or desk via the phone stand. (See Figure 4) There are two positions for the stand on the back of the phone with each position supporting a different angle.

  • Page 12: Connecting The Gxv3175 Ip Multimedia Phone

    Figure 5: Connecting the GXV3175 WELCOME SETUP GUIDE After the GXV3175 completes the touch screen collaboration a welcome screen will appear that will allow the user to access the Setup Guide. In this Setup Guide, a user can configure account information, network settings, and upgrade settings.
  • Page 13 Account 1 slot. Users may choose to remove this account by inputting their own account information, or keep this account and select “Create one more account” to create a new account. The GXV3175 allows up to 3 accounts. Figure 7: Setup Guide Account Settings The following screen that appears is the Network settings.
  • Page 14 Figure 9: Setup Guide Upgrade Settings Once completed with all the Setup Guide steps, the user will be prompted to reboot the phone so that changes can take effect immediately. GXV3175 USER MANUAL Page 14 of 60 Grandstream Networks, Inc.

  • Page 15: Making The First Call With Ipvideotalk Service

    Figure 10: Quick Setup Guide Completion MAKING THE FIRST CALL WITH IPVIDEOTALK SERVICE GXV3175 offers users the ability to send and receive free lifetime video calling to other GXV3175/GXV3140 on the IPVideoTalk network. Once the GXV3175 is connected, video calls can be made using Grandstream’s configuration peer-to-peer SIP technology and IPVideoTalk service.

  • Page 16: Using The Gxv3175 Ip Multimedia Phone

    Figure 11: Select IPVideoTalk account in the marked area to make first call USING THE GXV3175 IP MULTIMEDIA PHONE When the phone is idle, the LCD screen will look similar to Figure 9. (The account and IP address may be different from case to case, depending on the network environment and the settings.)
  • Page 17 Figure 14. Figure 14: LCD Idle screen displaying News Videos and Stock information Switch again to the last screen that shows Calendar and RSS News. See figure 15. GXV3175 USER MANUAL Page 17 of 60 Grandstream Networks, Inc. Updated : 3/2012...
  • Page 18 Figure 16: Open new widget in Idle screen Users may close/configure the widget by holding the finger on the widget area until close/setting options show up on the right (Marked in Figure 17). GXV3175 USER MANUAL Page 18 of 60 Grandstream Networks, Inc.

  • Page 19: Table 5: Lcd Icon Definition

    Table 5: LCD Icon Definition Type Icon Definition Note Connected to the network Network Failed to connect to the network Call Related Account 1 Auto Answer GXV3175 USER MANUAL Page 19 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...

  • Page 20: Multiple Sip Accounts And Lines

    The icon is displayed at the center of the status bar External devices SD card USB flash drive. USB keyboard USB mouse MULTIPLE SIP ACCOUNTS AND LINES GXV3175 USER MANUAL Page 20 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...

  • Page 21: Table 6: Gxv3175 Dialpad Definition

    Voice Mail. Press to access voice mail box. BLF. Press to access BLF. The GXV3175 supports up to 3 independent SIP accounts. Each account may have separate SIP servers, usernames and NAT configurations. The registered account will display in the idle screen by default. When...

  • Page 22: Handset, Speaker And Headset Mode

    HANDSET, SPEAKER AND HEADSET MODE The GXV3175 allows users to switch from handset to speaker or headset by pressing corresponding icons shown in Dial Pad (Table 6, Item 5). If headset is plugged in, the headset icon will be activated to select.
  • Page 23 (See figure 21) Figure 21: Dial by Call History 5. By Contacts • Access the Phone Menu by pressing “MENU” icon in idle screen, and then select “Contacts”. GXV3175 USER MANUAL Page 23 of 60 Grandstream Networks, Inc. Updated : 3/2012...
  • Page 24 See Figure 23. Figure 23: Dial by Contact List – more contact information 6. By Contact Favorite in idle screen GXV3175 USER MANUAL Page 24 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...

  • Page 25: During Calls

    1. Incoming Video Call: When the phone rings, select “Accept Audio”, “Accept Video” or “Reject”. (See Figure 25) Users could toggle among handset/speaker/headset to answer the call and adjust the call volume by pressing the speaker icon as well. GXV3175 USER MANUAL Page 25 of 60 Grandstream Networks, Inc.
  • Page 26 3. Missed Call: if the call is unanswered, a missed call message will show up in idle screen. (See Figure 27). Users could press View to access the detail of the missed call. GXV3175 USER MANUAL Page 26 of 60 Grandstream Networks, Inc.

  • Page 27: Call Function Options

    Figure 28 shows the screen after the users answer the call. Press “Options” button access all the call functions. Figure 28: Use Call Options during a video call GXV3175 USER MANUAL Page 27 of 60 Grandstream Networks, Inc. Updated : 3/2012...

  • Page 28: Call Hold

    Figure 29: Call Function Options Table 7: GXV3175 Call Function Description OPTION MENU FUNCTION DESCRIPTION Press to switch videos between the caller and callee Hold Press to hold the call Mute Press to mute/unmute the call Volume Press to increase or decrease volume...

  • Page 29: Call Transfer

    Figure 31. Figure 31: Multiple Calls CALL TRANSFER 1. Blind Transfer: During a call, press the “Transfer” button to place the other party on hold. The GXV3175 USER MANUAL Page 29 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 30 Line 1 to finish attended transfer. (See Figure 33) Figure 33: Attended Transfer NOTE: • To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. GXV3175 USER MANUAL Page 30 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...

  • Page 31: 3-Way Conference

    During the three way conference, if the initiator of the conference hangs up, the conference will end. If users wish to allow the remaining two parties to stay in conversation after the initiator hangs GXV3175 USER MANUAL Page 31 of 60 Grandstream Networks, Inc.

  • Page 32: Voicemail（Message Waiting Indication

    2． After the “Mute” button is pressed, the LCD screen will display “Unmute”. When this button is pressed, the mute feature is cancelled. KEYPAD INPUT The build-in soft keypad in GXV3175 supports English and Chinese for text input. See Figure 35. GXV3175 USER MANUAL Page 32 of 60 Grandstream Networks, Inc.

  • Page 33: Call Features

    Figure 35: GXV3175 Soft Keypad Table 8: GXV3175 Keypad Definition Item Function Caps lock. Hide keypad Switch between English/Chinese input. Switch to characters with accents Delete Switch between Letter/Number/Symbol NOTE: External keyboard could also be used by plugging via USB port on the phone.

  • Page 34: Table 9 :Gxv3175 Call Features

    Delayed Call Forward: Dial *92 + Phone/Ext. Number followed by the # key. Wait for a dial-tone and then hang up. Cancel Delayed Call Forward: Dial *93 and wait for a dial-tone before hanging up. Table 10: GXV3175 Audio/Video Codec Feature Code Codec Feature Code...

  • Page 35: Gxv3175 Web Configuration Interface

    Microsoft’s IE or Mozilla Firefox (Java Script must be enabled) Figure 36: Web Browser Interface for GXV3175 ACCESSING THE WEB CONFIGURATION PAGES The GXV3175 Web Configuration Interface URL is http://Phone-IP-Address, where the Phone-IP Address is the IP address displayed on the phone’s LCD screen. GXV3175 USER MANUAL Page 35 of 60 Grandstream Networks, Inc.

  • Page 36: Accessing The Web Configuration

    Maintenance: To configure Network Settings, WiFi Settings, 3G Settings, Time Settings, Web/Telnet Access, Upgrade, Syslog, Debug, Language, Network Manager, OpenVPN Settings and Device Manager. STATUS PAGE DEFINTIONS GXV3175 USER MANUAL Page 36 of 60 Grandstream Networks, Inc. Updated : 3/2012...

  • Page 37: Advanced Settings Page Definitions

    This field shows the DNS Server of the GXV-3175. NAT Type This field shows the type of NAT configured. Status/System Info Product Model Defines the product model: GXV3175. Hardware Revision Hardware version number: Main Board, Interface Board. Part Number This field contains the product part number.
  • Page 38 The Default value is 15 frames/second. The video frame rate is adjustable Video Frame rate based on network conditions. Increasing the frame rate will increase the amount of transferred data GXV3175 USER MANUAL Page 38 of 60 Grandstream Networks, Inc. Updated : 3/2012...
  • Page 39 Reorder Tone Confirmation Tone Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]]; Call-Waiting Tone (Frequencies are in Hz and cadence on and off are in 10ms) GXV3175 USER MANUAL Page 39 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...

  • Page 40: Maintenance Page Definitions

    Maintenance/Wifi Settings WiFi Functions This parameter enables/disables the WiFi function. The default setting is set to “Disable”. Wireless Mode This parameter defines the wireless mode used. The GXV3175 supports 802.11b/g/n GXV3175 USER MANUAL Page 40 of 60 Grandstream Networks, Inc.
  • Page 41 Click Here to download Config file and Script The user is required to have the config file for the modem and a script. Note: Please make sure that the used 3G Modem is support by the GXV3175(list of supported 3G modems below) WCDMA •...
  • Page 42 March to the 1st Sunday of November. Maintenance/Web and Telnet Access Disable Telnet The default value is No. If set to YES, the GXV3175 will not allow any telnet access to the phone. Access Method This defines the access method for web access: HTTP or secure HTTPS protocol.
  • Page 43 DHCP Option Default is “Yes”. This allows device gets provisioned from the server Override SIP Server automatically. GXV3175 USER MANUAL Page 43 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 44 Registration status change (INFO level) Negotiated codec (INFO level) Ethernet link up (INFO level) SLIC chip exception (WARNING and ERROR levels) Memory exception (ERROR level). Maintenance/Debug GXV3175 USER MANUAL Page 44 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 45 OpenVPN Server Address The URL/IP address for the OpenVPN server. OpenVPN Server Port The network port for the OpenVPN server. By default, it is set to 1194. GXV3175 USER MANUAL Page 45 of 60 Grandstream Networks, Inc. Updated : 3/2012...
  • Page 46 Select the desired camera zoom mode (Tele, optical, digital). Can adjust Zoom mode local video zoom either in mirror mode or during the call (on the fly) by pressing the Left or Right Arrow Key. GXV3175 USER MANUAL Page 46 of 60 Grandstream Networks, Inc. Updated : 3/2012...

  • Page 47: Sip Account Configuration Page Definitions

    Select the desired TV Output type (PAL or NTSC). NTSC 4:3 by default. SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS The GXV3175 has three lines that can be configured to accommodate independent SIP accounts. Every SIP account has an individual configuration page.
  • Page 48 NAT Traversal This setting decides whether the NAT traversal mechanism is activated. If it is set to “STUN” and STUN server is configured, the GXV3175 will route according the STUN server. In this mode, the STUN client embedded in the phone will communicate with the appointed STUN server to examine which type of Firewall/NAT setting is employed.
  • Page 49 Selects whether or not SIP Instance ID is supported. Validate Incoming This configuration selects whether or not the incoming messages should be Messages validated. GXV3175 USER MANUAL Page 49 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 50 H.263 Encoder Resolution Selects the resolution (CIF/QCIF) used for H.263 codec. The default resolution is CIF. SRTP Mode This is option to secure the RTP audio GXV3175 USER MANUAL Page 50 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 51 Sets the prefix added to each dialed number. Dial Plan Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d 2. Grammar: x - any digit from 0-9; GXV3175 USER MANUAL Page 51 of 60 Grandstream Networks, Inc. Updated : 3/2012 FIRMWARE VERSION 1.0.1.1...
  • Page 52 * should be predefined inside the dial plan feature. An example dial plan will be: { *x+ } which allows the user to dial * followed by any length of GXV3175 USER MANUAL Page 52 of 60 Grandstream Networks, Inc.
  • Page 53 Contact header uses the transferred target’s contact header information. Auto Answer The default setting is NO. If it is set to YES, the GXV3175 will play a “beep” sound and answer the phone automatically on the speaker. Send Anonymous If set to YES, the “From” header in the outgoing SIP messages will be set to anonymous to block the caller ID from displaying.

  • Page 54: Saving The Configuration Changes

    The web browser will then display a message window to confirm with the user if they wish to reboot the phone or not. Click on “Yes” and the phone will reboot. Wait approximately 2 minutes to log in again. GXV3175 USER MANUAL Page 54 of 60 Grandstream Networks, Inc.

  • Page 55: Customizing The Gxv3175 Ip Multimedia Phone

    For more details on the XML Based GUI Configuration on the GXV3175, please refer to: XML GUI Customization Guide...

  • Page 56: Software Upgrade

    UPGRADE VIA WEB BROWSER CONFIGURATION PAGE Open a web browser and enter the IP address for the GXV3175. Next, log in with the administrator username and password. Under Maintenance, select “Upgrade and provisioning”, enter the IP address or the FQDN (URL) of the upgrade server and choose to upgrade via TFTP or HTTP/HTTPS.

  • Page 57: No Local Tftp Servers

    1. Unzip the firmware files and put all of them in the root directory of the TFTP server. 2. Connect the PC running the TFTP server and the GXV3175 device to the same LAN segment. 3. Launch the TFTP server and go to the File menu -> Configure -> Security to change the TFTP server's default setting from "Receive Only"...

  • Page 58: Restore To Factory Default Settings Via The Web Interface

    Step 2: At the bottom of the “Upgrade” page, click on the “Reset” button for Factory reset after selecting the degree of factory reset (Full Reset/User Data Reset/VoIP Data Reset). Step 3: Click on OK to restore the phone to factory settings. GXV3175 USER MANUAL Page 58 of 60 Grandstream Networks, Inc.
  • Page 59 Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. GXV3175 USER MANUAL Page 59 of 60 Grandstream Networks, Inc.

  • Page 60: Experiencing The Gxv3175 Multimedia Phone

    Thank you again for purchasing Grandstream GXV3175 Touchscreen IP Multimedia phone, it is sure to bring convenience and color to both your business and personal life. GXV3175 USER MANUAL Page 60 of 60 Grandstream Networks, Inc.

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