Jabra GN 9120 User Manual page 10

GN9120 BETA User Guide 11/20/02
To Obtain Service
For customer service and technical support, call GN Netcom, Inc. at 1-800-826-4656.
If it becomes necessary to send a unit in for repair, it is not necessary to call for a Return Material
Authorization (RMA) number, as one will be assigned upon receipt of the package at the factory.
Ship the product in a suitable shipping container, fully insured and with the shipping charges prepaid.
Include the following with the product:
• Your name, company name, address and telephone number.
• A description of the problem.
• A copy of the receipt or other proof of purchase (without proof of purchase, your warranty will
be defined as beginning on the date of manufacture as labeled on the product).
Or, for out of warranty products:
• A purchase order which authorizes repair.
In warranty products are warranted for one year from the repair date or for the remainder of the origi-
nal warranty period, whichever is longer. Out of warranty products will be repaired or replaced at the
prevailing charge and carry a one year warranty from repair date.
GN Netcom, Inc. will not assume any responsibility for any loss or damage incurred in shipping. Any
repair work on GN Netcom, Inc. products by unauthorized third parties voids any existing GN
Netcom, Inc. warranty.
Ship To: GN Netcom, Inc. • 77 Northeastern Boulevard • Nashua, NH 03062 • 1-800-826-4656
5:12 PM Page 18
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Warranty
GN Netcom, Inc. warrants this product against all defects in material and workmanship for a period of
one year from the date of original purchase. The conditions of this warranty and our responsibilities
under this warranty are as follows:
• The warranty is limited to the original purchaser.
• The warranty is void if the serial number, date code label or product label is removed, or if the
product has been subject to physical abuse, improper installation, modification, or repair by
unauthorized third parties.
• The responsibility of GN Netcom, Inc. under this warranty shall be limited to the repair or
replacement of the product at the sole discretion of GN Netcom, Inc.
• Any implied warranty on GN Netcom, Inc. products is limited to one year from the date of pur-
chase on all parts, including the cords and connectors. Specifically exempt from warranty are
limited-life consumable components subject to normal wear and tear, such as microphone
windscreens, ear cushions, ear tips, decorative finishes, batteries, and other accessories. GN
Netcom, Inc. is not liable for any incidental or consequential damages arising from the use or
misuse of any GN Netcom, Inc. product.
• A copy of your receipt or other proof of purchase is required. Without proof of purchase, your
warranty is defined as beginning on the date of manufacture as labeled on the product.
• This warranty gives you specific legal rights and you may have other rights which vary from
state to state.
Unless otherwise instructed in the User Guide, the user may not, under any circumstances, attempt
any service, adjustments or repairs on this unit, whether in or out of warranty. FCC Part 68.216 man-
dates that "Repair of registered terminal equipment and registered protective circuitry shall be
accomplished only by the manufacturer or assembler thereof or by their authorized agent."Contact
GN Netcom, Inc. at (800) 826-4656 for authorized service locations.
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