Guarantee And Customer Service; Guarantee; Customer Service - Vaillant ecoTEC sustain 24 Operating Instructions Manual

9 Guarantee and customer service

9 Guarantee and customer
service

9.1 Guarantee

– One year guarantee for ecoTEC sustain
appliances
Vaillant provides this appliance with a
parts and labour guarantee against de-
fects that may occur within twelve months
of the installation date.
– Registering with us
Registration is simple. Just complete the
Guarantee Registration Card and return to
Vaillant within 30 days of installation. Your
details will then be automatically registered
within the Vaillant scheme.
– Immediate help
If your Vaillant boiler develops a fault your
first action should be to contact your in-
staller, as his professional assessment is
needed under the terms of our Guarantee.
If you are unable to contact your installer,
phone Vaillant Service Solutions:
Telephone: 0330 100 3461

9.2 Customer service

To ensure regular servicing, it is strongly
recommended that arrangements are
made for a Maintenance Agreement.
Please contact Vaillant Service Solutions
for further details:
Telephone: 0330 100 3461
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Operating instructions ecoTEC sustain 0020253095_01