Ford FOCUS Owner's Manual page 286

Issue
My Android There is a Bluetooth bug
phone is on some older versions
connected, my of the Android OS that
app(s) are may cause apps that
running, I were found on your
restarted them, previous vehicle drive to
but I still cannot not be found again if you
find any apps. have not turned off
Bluetooth.
My iPhone is The USB connection to
connected, my SYNC may need to be
app is running, I reset.
restarted the
app but I still
cannot find it on
SYNC.
I have an The Bluetooth volume on
Android phone. the phone may be low.
I found and
started my
media app on
SYNC, but there
is no sound or
the sound is
very low.
I can only see Some Android devices
some of the have a limited number of
AppLink apps Bluetooth ports apps can
running on my use to connect. If you
phone listed in have more AppLink apps
SYNC's Mobile on your phone than the
Apps Menu. number of availble
Bluetooth ports, you will
not see all of your apps
listed in SYNC's mobile
apps menu.
Focus (CF3) Australia/New Zealand, Vehicles Built From: 15-06-2015, F1EB-19G219-ZAA / F1EB-19G219-ZDA enAUS, Edition date: 05/2015, First Printing
SYNC
AppLink issues
Possible cause(s) Possible solution(s)
Reset the Bluetooth on your phone by
turning it off and then turning Bluetooth
back on. If you are in your vehicle, SYNC
should be able to automatically re-connect
to your phone if you press the "Phone"
button.
Unplug the USB cable from the phone, wait
a moment, and plug the USB cable back in
to the phone. After a few seconds, the app
should appear in SYNC's Mobile Apps
Menu. If not, "Force Close" the application
and restart it.
Try increasing the Bluetooth volume of the
device by using the device's volume control
buttons which are most often found on the
side of the device.
Force close or uninstall the apps you do not
want SYNC to find. If the app has a "Ford
SYNC" setting, disable that setting in the
app's settings menu on the phone.
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