Kenmore 417.4191 SERIES Use & Care Manual page 27

Service Prevention Checklist, continued
OCCURRENCE POSSIBLE CAUSE
WATER
Water collects in folds of This is a result of the washing action and is
the bellows at the end of part of the normal operation of the washer.
the cycle.
Water collects in bleach This is a result of the siphoning action and is
and fabric softener com- part of the normal operation of the washer.
partments.
Wash load too wet after Washer is overloaded.
spin.
Load is too small.
Load is out of balance.
Drain hose is kinked.
Water does not enter Water supply is not adequate in area.
washer or it enters slowly.
Water supply faucets are not completely
open.
Water is being used elsewhere in the house.
Water pressure must be at least 10 psi (70
kPa).
Water inlet hoses are kinked.
Warm or hot water is not Hot water heater is set too low or is a distance
hot enough. from washer.
Hot water is being used elsewhere in the
house.
Water in washer does not Drain hose is kinked or clogged.
drain or drains slowly.
Drain hose standpipe is too tall. Maximum
standpipe height is 56.5" (144 cm).
House drain pipes are clogged.
Water leaks. Fill hose connection is loose at faucet or
washer.
Oversudsing. Wrong detergent.
Too much detergent.
Incorrect wash and rinse Hot and cold water hoses are connected to
temperatures. wrong supply faucets.
Water is entering washer Drain hose standpipe is too low. Standpipe
but tub does not ll. must be a minimum of 24" (61 cm) high to
prevent siphoning.
Solutions to Common Problems
SOLUTION
Water may be removed by removing the dispenser drawer (see Care and Cleaning
in this guide) and draining water into the empty drum or sink.
Do not overload washer. See Operating Your Washer.
Add 1 or 2 similar items to help balance the load.
Rearrange load to allow proper spinning.
Straighten drain hose.
Check another faucet in the house. Wait until water supply and pressure increase.
Fully open hot and cold faucets.
Avoid running water elsewhere while washer is lling.
Straighten hoses.
Measure hot water temperature at nearby faucet with candy or meat thermom-
eter. Water temperature should be at least 120°F (49°C). Adjust water heater
as necessary.
Avoid using hot water elsewhere before or during washer use. There may not be
enough hot water available for proper cleaning. If problem persists, your hot
water system may be unable to support more than 1 use at a time.
Clean and straighten the drain hose.
Reduce standpipe height to less than 56.5" (144 cm). See INSTALLATION
INSTRUCTIONS .
Unclog drain pipes. Contact plumber if necessary.
Check and tighten hose connections. Ensure rubber sealing washers are installed.
Run rinse cycle. Use a low-sudsing, high e ciency detergent.
Run rinse cycle. Use less detergent in future loads.
Connect hot water hose to hot water faucet and cold water hose to cold water
faucet.
Increase standpipe height to at least 24" (61 cm). See INSTALLATION INSTRUC-
TIONS .
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