Return Material Authorization Procedure (Rma) - Sandia Spot-Xtract Owner's Manual

WARRANTY CONT.
If any provision or portion of this warranty policy is found to be unenforceable, then the re-
maining provisions and portions shall remain valid and enforceable. If any provision of this
warranty is found to be limited by law, then that provision or portion shall be construed to make
it effective within the bounds of the law. For example, if there are legal limitations on the dura-
tion of warranties, the warranties made herein shall be construed to have the minimum duration
required by law, or, if there are legal limitations of exclusion of remedies, the exclusions made
herein shall be construed to apply to the fullest extent possible without violating the law.
The validity, construction and performance of this warranty policy shall be governed by the
laws of the State of California, without respect to conflicts of laws principles. The exclusive
jurisdiction or any legal action arising from or related to this warranty policy shall be in the
State of California and no legal action shall be commenced elsewhere.
Returned Material Authorization (RMA) Procedure
It is the responsibility of any Authorized Service Center (ASC) or distributor with written
authorization to ensure that the customer's equipment is repaired as soon as possible. If a dis-
tributor does not have the facilities to repair the equipment, it may be shipped back to Sandia
Plastics, Inc., or to any one of the manucafturer's Authorized Service Centers for repair. Only the
manucafturer or its authorized dealers with written authorization, service centers and agents may
make warranty repairs on this product. All others do so at their own risk and expense, and upon
doing so void their warranty on this product.
The distributor must follow the following the manufacturer's standard RMA procedures:
1. When a repair falls within the warranty time period for a piece of equipment, the
Distributor will fill out the RMA form. This form will act as a repair order to replace any defec-
tive parts.
2. All defective parts must be returned to the manufacturer with the RMA claim form for evalua-
tion at the customer's expense. This shipping is nonrefundable. All warranty claims are subject
to an evaluation by the manufacturer to determine if warranty will be approved. Any credit for
repair and/or parts will be issued only upon
evaluation and approval from the manufacturer.
3. When warranty is approved, the distributor's account will be credited for the replacement
part(s). The manufacturer will ship these warranted replacement part(s) prepaid to the distribu-
tor. If warranty is denied, the distributor's account will not be credited for any parts accompany-
ing the claim.
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