Frequently Asked Questions - Philips GoGear SA2610 Owner's Manual

7 Frequently asked questions

If you encounter problems with your player, go through the following points listed in the
next section. Please also check out FAQs at
other troubleshooting tips.
Consult your dealer or service center if you are unable to find a solution by following these
hints.
Warning Under no circumstances should you try to repair the set yourself, as this will
invalidate the warranty.
My player cannot power on.
You may have failed to press and hold
welcome screen appears on display.
If none of the above works, then you may have to use the Device Manager to
recover your player:
1 Launch the Philips Device Manager at Start > Programs > Philips Digital Audio
Player > SA26XX > Philips SA26XX Device Manager on your PC.
2 Press and hold the
3 Keep holding the key until the Philips Device Manager acknowledges your player and
goes into recovery mode.
4 Click the repair button and follow the instructions given by the Device Manager.
5 After the player has been repaired, disconnect it from your PC and re-start.
There is no music on my player after transfer.
Are your songs in MP3 or WMA format?
Other formats will not playback on the player.
My player hangs.
1 In the unlikely event that your player hangs, do not panic. Remove and reinsert the
battery to reset the player.
Note The existing contents on your player will not be erased.
2 If this does not work, you might have to repair your player with Philips Device
Manager.
There is no sound.
Make sure your headphones are inserted all the way into the headphones jack.
Some songs do not show up or playback on the player.
• This player does not support copyright protected (DRM) WMA tracks bought from on-
line music stores, only unprotected WMA files can be played back on this player. The song
is in a format that is not supported by the player. Only MP3, WMA are supported.
• The audio file might be corrupted, try to playback the file on your PC first. If it does not
play, rip the song again.
www.philips.com/support
2;
long enough. Press and hold
button while your player is connecting to the PC.
for further help and
2;
until the Philips
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