Technical Support; Important Note - VTech My Laptop User Manual

2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit back ON. The unit will be ready to play again.
5. If the product still does not work, replace with an entire set of new
batteries.
If the problem persists, please call our Consumer Services Department
at 01235 546810 (from UK) and +44 1235 546810 (outside UK), and
a service representative will be happy to help you.

TECHNICAL SUPPORT

If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might
have.
A support representative will be happy to assist you. Before requesting
support, please be ready to provide or include the information below:
• The name of your product or model number (the model number is
typically located on the back or bottom of your product).
• The actual problem you are experiencing.
• The actions you took right before the problem started.
Internet: www.vtechuk.com
Phone: 01235 546810 (from UK), or +44 1235 546810 (outside UK)

IMPORTANT NOTE:

Creating and developing VTech
responsibility that we take very seriously. We make every effort to
ensure the accuracy of the information which forms the value of
our products. However, errors sometimes can occur. It is important
for you to know that we stand behind our products and encourage
you to call our Consumer Services Department at 01235 546810
(from UK) and +44 1235 546810 (outside UK) with any problems
and/or suggestions that you might have. A service representative
will be happy to help you.
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