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FW3471 User's Manual
Class A Digital Device (industrial & commercial environment)
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to CE and
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
M4068-00
FW3471 User's Manual

(Product Guide)

Version 4.17
Oct. 13, 2012
1
Seyeon Tech Co., Ltd

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Summary of Contents for Flexwatch FW3471

  • Page 1: Product Guide

    FW3471 User’s Manual FW3471 User’s Manual (Product Guide) Version 4.17 Oct. 13, 2012 Class A Digital Device (industrial & commercial environment) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to CE and FCC Rules.
  • Page 2 Revised: Oct. 13, 2012 About This Document This document is prepared for users of FW3471 supplied by Seyeon Tech Co., Ltd. It is assumed that the users are familiar with Microsoft Windows operating systems and Web browsers such as Internet Explorer.
  • Page 3: Table Of Contents

    ..............................12 2.2.1. CTL Port Description ............................13 2.2.2. RS-232 Interface ..............................13 2.2.3. RS-485 Connection .............................. 13 2.2.4. DI Connection................................. 13 2.2.5. DO Connection ..............................13 FW3471 INSTALLATION AND BASIC SETUP................... 14 3.1..............................14 EFORE NSTALLATION 3.2............................14...
  • Page 4 FW3471 User’s Manual 5.3. 3. N ........................... 17 ETWORK ONFIGURATION 5.4. 4. IP-CCTV DNS ™ S ..........................17 ETUP 5.5. 6. R ........................... 18 ECORDING OFIGURATION 5.6....................................18 INISH SYSTEM CONFIGURATION ......................... 18 6.1..............................18 ERVER ETUP 6.2.
  • Page 5 FW3471 User’s Manual DEVICE CONFIGURATION ........................30 8.1............................ 30 ERIAL ORTS ONFIGURATION 8.1.1. Serial Input Mode ..............................30 8.1.2. Serial Output Mode ............................. 31 8.1.3. Transparent Mode ..............................32 ADVANCED CONFIGURATION ......................32 9.1..............................33 DVANCED ERVICES 9.1.1. E-mail Service Configuration ........................... 34 9.1.2.
  • Page 6: Product Overview

    FlexWATCH® 3471 is 4ch network video server which transmits digital images captured by Analog CCD camera over IP(Internet Protocol) network. It can transmit up to 30fps@D1 over the existing network. You can monitor video of FW3471 through web browser(ie. MS Internet Explorer), if FW3471 is connected to network. FW3471 supports video compression both MJPEG and H.264 simultaneously so that user can choose appropriate video compression...
  • Page 7: Key Features

    FW3471 User’s Manual 1.2. Key Features  Standalone device with a built-in web server  10M/100M/1000M Auto-Sensing Ethernet  Configuration and control device through Web browser  Max 120 fps transmission speed on TCP/IP network  Compressed audio transmission for each of 4 channels ...
  • Page 8: Technical Specification

    FW3471 User’s Manual 1.3. Technical Specification 32bit Embedded CPU Flash 8Mbytes /SDRAM: 128Mbytes Hardware Linux version 2.6.24.4 operating system Battery backed up real-time clock Video MJPEG compression H.264 NTSC: 704x480,704x240,352x240,176x112 Resolution PAL: 704x576,704x288,352x288,176x144 Frame rate Up to 120 fps@D1 (each channel) MJPEG and H.264 Dual Streaming (Simultaneously)
  • Page 9 Windows XP Pro or later Internet Explorer 6.x or later Powerful API for software integration available at http://www.flexwatch.com, including Simple Viewer API, FlexWATCH Control SDK, event trigger data in video stream, embedded scripting and access to serial port peripherals over System integration support...
  • Page 10: Fw3471 Packing List

    (Power Cable & SMPS DC12V 3A Adapter) CD (User’s Manual, IP Installer and etc) 1 EA Table 2 : FW3471 Packing List Note: Please make sure all the listed items are included in the package. For any missing items, please contact your local distributor.
  • Page 11: Product Description

    Indicates the connection status of LAN connector. It goes green when a LAN LINK LED physical connection is properly made to the LAN port. POWER LED This red LED is lit during FW3471 is powered on. Sensor/Contact Input Port Beacon/Alarm Output Port SD CARD...
  • Page 12: Fw3471 Rear View

    FW3471 User’s Manual 2.2. FW3471 Rear View Picture 4 : FW3471 Rear View 이름 설명 Video In 1 BNC cable port for Video input of number 1 camera of Module 1. Video In 1 BNC connector for Camera 2 Beep one time (0.5 sec) after three seconds and then beep three times shortly after another three seconds.
  • Page 13: Ctl Port Description

    FW3471 User’s Manual 2.2.1. CTL Port Description The picture below shows how to wire CTL port connector pins for Sensor Input (DI, GND), Relay Out (DO+, DO-), RS-485 (+, -) and RS-232 (RXD, TXD, GND) signals. When installing, each signal should be wired to the correct pin as shown in the picture.
  • Page 14: Fw3471 Installation And Basic Setup

    Connect the video output ports of analog CCTV cameras to the video-in ports of FW3471. Connect the FW3471 to the Internet cable through the LAN port. Connect the power supply of FW3471. After that, you need to follow the steps below.
  • Page 15: Admin Menu

    4. Admin Menu After connecting to a FlexWATCH™ server on the web browser, you’ll find the web page as shown below. The rightmost item of the menu is Admin, where you can set up the most of features in the FlexWATCH™...
  • Page 16: Admin Menu Structure

    FW3471 User’s Manual 4.2. Admin Menu Structure The following table shows the hierarchy of the Admin menu structure that we’re going to deal with in this manual. Category Main Menu Level 1 Sub-Menu Level 2 Sub-Menu Server Name Setup Local Date & Time...
  • Page 17: Quick Configuration

    5.4. Step 4. IP-CCTV DNS ™ Setup When FlexWATCH Server is used in a Dynamic IP environment, it is required to utilize IP-CCTV DNS feature. See the section 7.6 IP-CCTV DNS Setup in page 27 to see how to set up.
  • Page 18: Step 6. Recording Cofiguration

    You need to save all the changes to the Flash Memory after finishing the configuration. The changes made to FlexWATCH Server will be permanent by this step. Click Finish on Quick Configuration menu. Click Save Configuration button. This will write the new settings to the system’s flash memory. If you don’t want to save them, click Back button.
  • Page 19: Date & Time

    FW3471 User’s Manual As an administrator, you can change the server name, but other values are not allowed to change. To change the server name, enter a new server name in the Server Name filed. You may use up to 21 alphanumeric or up to 10 Unicode characters.
  • Page 20: Access Control

    FW3471 User’s Manual old password to FlexWATCH Server is lost now. You will have to reconnect to the FlexWATCH server using new password. 6.4. Access Control Click Access Control on System Configuration menu. The following windows will be displayed. From the Access Permission window, select either one you would like to use. Click Apply button to save the change.
  • Page 21: Delete

    To make a connection to the Internet, it is required to figure out the type of the Internet service you’re using. Depending on the service type, the network configuration can be in any of Static IP, DHCP Client. You need to set up the FlexWATCH™ Server according to your network type. M4068-00...
  • Page 22: Etwork Onfiguration

    FW3471 User’s Manual 7.1. Network Configuration 7.1.1. Static IP Configuration Selecting Network Configuration under Network configuration will show variables. Below picture is for products without wireless LAN. For static IP, select static IP and input values for IP address, NetMask, Gateway, DNS1, DNS2 and click apply for saving settings.
  • Page 23: Network Ports

    In this configuration, you set up the HTTP port for FlexWATCH™ Server to communicate with the Client PC. HTTP Port is the network port that is used when a Client PC connects to the FlexWATCH™ Server’s Web page. It can be assigned between 80 and 65535 and the default value is 80.
  • Page 24: Bandwidth Control

    Bandwidth control is for limiting maximum network traffic. If it is enabled with certain limit, maximum data size transferred from FlexWATCH products won’t exceed bandwidth limit set by users. If transferred data is exceeded, part of data will be randomly lost If multiple users try to access a FW product which bandwidth control is enabled, users connected to the FW product will share network bandwidth limit.
  • Page 25: Network Status Notify

    If Network Status Notify is set to Enable, FlexWATCH™ Server’s network status will be emailed to a specific person in case of the following events: When it is set to Dynamic IP on Network Configuration menu, and the FlexWATCH™ server has been given a new dynamic IP address and connected to the network.
  • Page 26: Ip-Cctv Dns™ Setup

    7.6. IP-CCTV DNS™ Setup IP- CCTV DNS service provides a static & public domain name to help users access FlexWATCH products even though their IP address is changed or they are used in local network. For proper function of IP- CCTV DNS service, products should be accessible through internet.
  • Page 27: Port Forwarding & Upnp

    Proper so as users can access it from outside of Local Area Network. Generally, port forwarding can be configured from network router. UPnP port forwarding is made up with finding available network port, assigning it to a FlexWATCH product and reporting overall network configuration of a FlexWATCH product to IP-CCTV DNS server. Users have to register products to IPCCTVDNS server and IP-CCTV DNS service should be enabled.
  • Page 28: Rtp/Rtsp

    RTSP (Real-Time Streaming Protocol) is a protocol to transfer video and audio stream over the network. Any application supporting Standard RTSP can be used for FlexWATCH server. Quick Time Player or VLC program can be used for this, but it may not be supported in the environment within firewall. There are two types of usages, one for Unicast address condition and the other for Multicast address condition.
  • Page 29: Snmp Setup

    FW3471 User’s Manual Enable: Start RTSP service Service Disable: Stop RTSP service In normal case, use default port number 554 to connect to RTSP service. If not using port 554, enter the port number you want to use. RTSP Port e.g.) port number 445==>...
  • Page 30: Device Configuration

    FW3471 User’s Manual 8. Device Configuration You set up the connection between FlexWATCH™ Server and the camera in this part of configuration. That includes Video data, external devices, Input / Output, Alarm control, and etc. 8.1. Serial Ports Configuration There are two serial ports configurable in the system, COM and AUX. COM port is primarily used for console, and AUX is for PTZ control, but they both can be used for other purposes when necessary.
  • Page 31: Serial Output Mode

    FW3471 User’s Manual After rebooting, open the Serial Ports window in Device Configuration menu again. Select the Serial Input Mode, then the Serial Input Mode Configuration windows will be displayed as shown below.  Current Port: This shows the name of the port currently configured.
  • Page 32: Transparent Mode

    8.1.3. Transparent Mode When there are two FlexWATCH™ Servers present on the network, they can act like a transparent interface between two different UART devices so that the communication between the UART devices can be made transparently without a flaw.
  • Page 33: Advanced Services

    FW3471 User’s Manual Buffering Service, a series of images are continuously being stored in a buffer memory of server for a certain period of time. When the server is triggered by an event or schedule, the images or alarm status just before and after the event/schedule are reported to you by email or buffered FTP services.
  • Page 34: E-Mail Service Configuration

    FW3471 User’s Manual  Pre-Alarm Buffer Size: You can set the buffer size which will store the images before event. The unit is in frame, and each channel can be set with different values. The total number of frames for Pre- Alarm Buffer and Post-Alarm Buffer is limited to 10 frames.
  • Page 35 FW3471 User’s Manual Item Description Condition 1 ~ Condition Select a condition for Email service to be activated. Pre-Alarm Buffer Size The Buffer size assigned for Pre-Alarm. Check Video buffer Click this link to go to Advanced Services for buffer setup.
  • Page 36 FW3471 User’s Manual After finishing setup, click Save button to apply. If you don’t want to change, click Back button. Condition, Schedule & Event Configuration M4068-00 Seyeon Tech Co., Ltd...
  • Page 37: Ftp(Buffered)Service Configuration

    FW3471 User’s Manual If you click on a Condition link, the Advanced Service windows is displayed as shown below. Alarm Service is activated only when the conditions in Advanced Services are met. Item Description Service This shows what service this condition is for.
  • Page 38 FW3471 User’s Manual The directory in FTP server where the data will be uploaded. Base Directory Name (You should make the directory in the FTP server before using the service.) Base File Name The base file name of the data to be uploaded in FTP server.
  • Page 39: Ftp(Periodic) Service Configuration

    FW3471 User’s Manual Item Description Condition 1 ~ Condition Select a condition for FTP (Buffered) service to be activated. Up to 3 conditions can be set. Pre-Alarm Buffer Size The Buffer size assigned for Pre-Alarm. Check Video buffer Click this link to go to Advanced Services for video buffer setup.
  • Page 40: Sensor Notification

    FW3471 User’s Manual After finishing setup, click Save button to apply. If you don’t want to change, click Back button. 9.1.4. Sensor Notification Item Description Input 1 - Input 4 Select which input to set up for Sensor Notification Service Service Select Enable to use Sensor Notification.
  • Page 41 FW3471 User’s Manual Service Mode Select network mode for CGI. Select one among HTTP, TCP, or UDP. Main IP address Enter IP address to use in CGI or other functions Aux1 ~ Aux 3 IP address Enter 3 more addresses to use in CGI or other functions if needed.
  • Page 42: Alarm Output Service Configuration

    FW3471 User’s Manual 9.1.5. Alarm Output Service Configuration Category Contents Output 1 – Output 4 Select the output port to configure for Alarm Output Service. Service Select Enable to use the service, otherwise select Disable. After finishing the configuration, click Save button to apply the change and continue to the next page.
  • Page 43: Recording Configuration

    10. Recording Configuration It is possible to record and search the video data sent from camera if the FlexWATCH Server is equipped with a hard disk drive. Recording configuration is available only when a hard drive is up and running in the server.
  • Page 44: System Log

    FlexWATCH™ Server is on. Click “OK” button to close the web browser and reboot right away. If you click “Cancel”, the web browser is still open, but you will not be able to access the FlexWATCH™ Server until the rebooting is finished.
  • Page 45: Factory Default

    11.5. System Update FlexWATCH™ Server’s system program and data are stored in Flash memory, and it consists of Kernel Image, RAM Disk Image, System Image, and Web Image. In order to update the system of the server, you should have proper image files ready in your PC.
  • Page 46: Update By Item

    Web Only Update: Only Web image is to be updated. Up-to-date system files can be downloaded in Support page of Seyeon Tech’s homepages at http://www.flexwatch.com. After the update is done, it is required to reboot the server. 11.5.1. Update by Item Click the “Start”...
  • Page 47 FW3471 User’s Manual M4068-00 Seyeon Tech Co., Ltd...

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