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Model:
WF461ABP/XAA
WF461ABW/XAA
Quick Test Mode
To enter press Spin, Soil, & Power
ously with the power off.
1. All LED's light up and the washer beeps as it
enters the Quick Test Mode.
2. After the displaying the software version, LCD
will display Model information. If EEEE is displayed
the PCB ass'y is defective.
4. When the version is displayed, turn the Jog-Dial
CCW so that the "TST" is displayed. Press the fol-
lowing keys to test the various components:
Press Temp Key to cycle through the Water Valves
circuit test (lock the door first) in this order: Pre-Wash,
Bleach, Cold Main, Hot, & Steam, then off.
Press Spin Key to test Door Lock/Unlock circuit
Press Steam Level Key to test Circulation/Drain Pump.
Press Soil Key to test the Water/Steam Heater.
Press My Cycle to test the Blower motor
When either Test or Spin is displayed on the LCD,
press Start/Pause key to conduct the motor test.
EEPROM Clear Check
Power off, Press Delay Start, Signal and Power Key at
the same time. Good = Good Fail = FAiL
All memory will be cleared, including Fault Codes
Fast Track Troubleshooting
IMPORTANT SAFETY NOTICE – "For Technicians Only" This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.
simultane-
Service Mode:
This mode allows more detailed operation tests and
troubleshooting, to enter press Signal & Extra Rinse
simultaneously with the power on.
While in Service Mode the following tests
formed:
Quick Spin Test = Delay Start & Extra Rinse:
erates the drum motor from 0 to maximum RPM over a
few minutes. Note: Stay with the washer during this test,
out of balance detection may be bypassed. Press the Start/
Pause button during the test to hold its spinning speed for 10
minutes before going back to Quick Spin Test Mode. Press
and hold the Delay Start & Extra Rinse button to continue.
Cycle Count = Press the Signal button to see how many
times
the unit was used
Soft Ware # = Press the Soil button to see the software ver-
sion
information
Fault Code Test = Press the Spin button to view the stored
fault codes – then turn Jog Dial to view error codes (Push
Start/Pause while the code is displayed to view the number of
cycles since the error occurred, Push Start/Pause to go back
to faults)
Peripheral (Main PCB) input Tests:
1. Select Extra Wash. Then turn the Jog-Dial so that the
Heavy Duty LED is turned on. Next, press the Start/Pause
Key. The Water Temperature will be displayed in Fahrenheit.
2. Select Extra Wash. Then turn the Jog-Dial so that the
Permanent Press LED is turned on. The door status will be
displayed (OP if open, CL if closed).
3. Select Extra Wash. Then turn the Jog-Dial so that the Sani-
tize LED is turned on. The door lock Switch status will be dis-
played (UL if unlocked, Lo if locked).
4. Select Extra Wash. Then turn the Jog-Dial so that the Bed-
ding Plus is turned on. The Water Frequency will be dis-
played.
Revision Date 4-30-2012
can be per-
This accel-
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Table of Contents
Troubleshooting
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Summary of Contents for Samsung WF461ABP/XAA
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Page 1: Service Mode
Model: and knowledge at a level generally considered acceptable in the appliance repair trade. WF461ABP/XAA Any attempt to repair a major appliance may result in personal injury and property WF461ABW/XAA damage. - Page 3 6-2. CONNECTOR AND RELAY PORT PART DETAILED MANUAL (MAIN PCB) ► CN10 1. NC 6. DRY VALVE ► CN6 2. BUBBLE PUMP 7. PRE VALVE 1. AC Power Port 3. DRAIN_PUMP 8. COOL VALVE 2. Door Detection Sensor(LOCK, UNLOCK) 4. DOOR_UNLOCK 9. HOT VALVE 3. NC 5.
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Page 4: Troubleshooting
4. TROUBLESHOOTING 4-1. ERROR MODES ► This is a washer integrated error mode. For detailed information, refer to the general repair scripts. For USA Error Type Causes Remarks - The part of the hose where the water level sensor is located is damaged (punctured). - The hose is clogged with foreign material. - The hose is folded. - Too much lubricant has been applied to the insertion Water Level part of the air hose. Sensor - Hose engagement error (disengaged) - Part fault (Faulty internal soldering) -
Page 5: 26 _ Troubleshooting
For USA Error Type Causes Remarks - Check the consumer’s power conditions. : Make sure to check the operating voltage. Connect a tester to the internal power terminals during the Boil or Dry operations and observe the washing machine’s operation carefully. Power Error : Check the voltages. (An error occurs when under or over voltage is supplied.) : Check whether a plug receptacle is used. When the connecting wire is 1m, a momentary low voltage may drop up to 10 V - Main PBA fault (sometimes) - The signals between the sub and main PBAs are not sensed because of commuication error. - Check the connector connections between the sub Communication and main PBAs carefully. Error → Check for incorrect or loose connections, etc. - Remove the sub PBA C/Panel and check for any faulty soldering. - The Power button is pressed continually (for more than 30 Seconds). - A switch is jammed or stuck due to be pressed unevenly due to deformation of the control panel or button. - Page 6 For USA Error Type Causes Remarks When the door - A switch contact error because of a deformation of the is not opened door hook (Before after the door operation) - When the door is pulled by force open operation When the door - This occurs in the Boil wash because the door is is not locked pushed due to a pressure difference from internal (During after the door temperature changes operation) close operation Door Error (Unlock Fail) - The door lock switch terminal is connected incorrectly. - The door lock switch terminal is broken. - This occurs intermittently because of an electric wire leakage - Main PCB fault (Lock Fail) Troubleshooting _ 27...
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Page 7: 28 _ Troubleshooting
For USA Error Type Causes Remarks - The washing heater is short-circuited or has a wire disconnected. - The washing heater in the tub has an error. (Contact If the heater has error, temperature sensor fault) no error, this - If the water level sensor operates without water occurs because because water is frozen or for any other reason and of a PBA relay the temperature sensor engaged at the bottom to malfunction. prevent overheating for the washing heater detects a temperature of 100 to 150 ˚C, the washing machine turns the input power off. - This error occurs when the red temperature sensor Heater Error (Heater at the center of the dry heater operates (at a Relay) temperature higher than 145 ˚C) : Corrective action – Press the button at the center lightly. The washing machine will operate normally. Alternatively, replace the temperature sensor if the temperature sensing is unstable because of functional degradation. - This occurs when the steam function does not operate normally. - Page 8 For USA Error Type Causes Remarks - As laundry causes this error, check the laundry. Unbalance - Find the reason for the unbalance and solve it as Error directed in the user manual. - This occurs when too much foaming is detected. It is also displayed while foaming is removed. When the removal is finished, the normal cycle proceeds. “Sud” Foaming or “SUdS” is displayed when too much foaming is SUdS Detected detected and “End” is displayed when the removal of the foaming is finished. (This is one of the normal operations. It is an error for preventing non-sensing faults.) Troubleshooting _ 29...
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Page 9: Support Information
CAP-FIXER DC67-00307A HOSE-HANGER DC62-10278A Stacking Kit : (Model No : SK-5A/XAA) Samsung washers and dryers can be stacked to maximize usable space. An optional stacking kit is available for purchase from your Samsung retailer When using non-HE detergents, or using too much detergent...
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