Troubleshooting - D-Link DCS-935LH Quick Installation Manual

TROUBLESHOOTING

SeTUP aND CONFiGUraTiON PrOBLemS
1. HOW DO I CONNECT MY CAMERA USING WPS?
We recommend that you use the mydlink Home app as described earlier in this guide as it will
configure your camera for your wireless network.
If you wish to use WPS to connect your camera, follow these steps:
• Press and hold the WPS button on the back of the camera for 3 seconds. The Power LED will
blink green.
• Press the WPS button on your wireless router or access point within 60 seconds. On some
routers, you may need to log into the web interface and then click an onscreen button to
activate the WPS feature. If you are not sure where the WPS button is on your router or
access point, please refer to your router's user manual.
2. WHY IS THE CAMERA VIEW HAZY OR BRIGHT WHEN USING NIGHT VISION MODE?
The IR night vision lights on the camera may be reflecting off of a nearby surface or window. Try
repositioning your camera to avoid reflections or glare.
3. WHAT CAN I DO IF I FORGET MY CAMERA PASSWORD?
If you forget your camera password, you will need to perform a hard reset of your camera. This
process will change all your settings back to the factory defaults.
To reset your camera, please use an unfolded paperclip to press and hold the RESET button for
at least 10 seconds while your camera is plugged in.
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DCS-935LH