Samsung J320 User Manual
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User Guide
[UG template version 15b]
[VMU-Samsung-J320-UM-EN-122315-FINAL]

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Summary of Contents for Samsung J320

  • Page 1 User Guide [UG template version 15b] [VMU-Samsung-J320-UM-EN-122315-FINAL]...
  • Page 2: Table Of Contents

    Apps List ............................. 18 Phone Number ............................ 22 Airplane Mode ............................. 22 Enter Text ............................24 Samsung Keyboard ........................24 Google Voice Typing ........................25 Tips for Editing Text ........................26 Google Account ........................... 26 Create a Google Account ......................27 Sign In to Your Google Account ....................
  • Page 3 Uninstall an App .......................... 41 Get Help with Google Play ......................42 Lock and Unlock Your Screen ......................43 Update Your Phone..........................45 Update Your Phone Software ..................... 45 Update Your Profile ........................47 Update Your PRL ........................48 Your Phone Interface ..........................50 Home Screen Basics...........................
  • Page 4 Caller ID Blocking ........................82 Call Waiting ..........................82 Conference Calling ........................83 Call Forwarding ........................... 85 Phone Settings ..........................86 Contacts ..............................91 Contacts Screen Layout ........................91 Add a Contact ............................. 92 View Contacts ............................. 96 Edit a Contact ............................97 Delete a Contact ..........................
  • Page 5 Email ..............................131 Set Up an Email Account ......................131 Add an Email Account ....................... 132 Add an Exchange ActiveSync Account ..................135 Compose and Send Email ......................137 Open Email Messages ......................139 Delete an Email Account ......................141 Manage Your Email Inbox ......................
  • Page 6 Switch Cameras ........................178 Set Camera Options ......................... 179 Apps and Features ............................ 181 Calculator ............................181 Calendar ............................182 Add an Event to the Calendar ....................183 View Calendar Events ....................... 185 Share Calendar Events ......................186 Sync Calendars ......................... 188 Synchronize an Exchange ActiveSync Calendar ..............
  • Page 7 Microsoft PowerPoint ........................211 Microsoft Word ..........................211 My Files ............................. 212 NextRadio ............................212 Pages Manager ..........................212 Samsung Milk Music ......................... 213 Uber ..............................213 Video ..............................213 Voice Recorder ..........................214 YouTube ............................216 Connectivity ............................... 218 Transfer Files Between Your Phone and a Computer ..............
  • Page 8 Virtual Private Networks (VPN) ....................255 Default Messaging App Settings ....................261 Sounds and Notifications Settings ....................262 Sound Mode ..........................263 Volume ............................264 Ringtones and Sounds ......................265 Vibrations ..........................267 Sound Quality and Effects ......................268 Notifications..........................269 Display Settings ..........................
  • Page 9 For Assistance ............................327 Virgin Mobile Account Information and Help ..................327 Manage Your Account ......................327 Top-Up Your Account ....................... 327 Samsung KNOX ..........................328 Legal Information ..........................328 Disclaimer of Warranties; Exclusion of Liability ................ 329 Intellectual Property ........................329 Copyright Information ........................
  • Page 10: Introduction

    The following topics describe the basics of using this guide and your new phone. About the User Guide ® Thank you for purchasing your new Samsung Galaxy J3 (2016). The following topics explain how best to use this guide to get the most out of your phone.
  • Page 11 From home, tap Apps > My Account From the My account main page, tap Support. Tap a topic to view its contents. Introduction...
  • Page 12: Get Started

    Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features and buttons. Front View Part Description...
  • Page 13 Part Description Turn the phone or screen on or off, enable Airplane mode, or Restart Power/Lock key the phone. Return you to the previous screen, or close a dialog box, options Back key menu, the notification panel, or the keyboard. Home key Returns you to the home screen.
  • Page 14: Set Up Your Phone

    Part Description Transmit your voice for phone calls or record your voice or ambient Microphone sounds for voice recordings and videos. There are two microphones, one on the top and one on the bottom. Headset jack Plug in a headset for convenient, hands-free conversations. Play ringtones and sounds.
  • Page 15: Turn Your Phone On And Off

    You should fully charge the battery as soon as possible. Caution: Use only Samsung-approved charging devices and batteries. Samsung accessories are designed to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
  • Page 16 Turn Your Phone On ■ Press and hold the Power/Lock key.  Your phone will power on. Depending on the settings, you may see the lock screen.  Lock and Unlock Your Screen Screen Lock for information about using the screen lock.
  • Page 17: Use The Touchscreen

    Tap Power off > Power off to turn the phone off.  Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging). Tip: If your device is not responding, press and hold both the Power/Lock key and Volume down key simultaneously for more than seven seconds to restart the device.
  • Page 18 Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Get Started...
  • Page 19 Flick Flicking the screen is similar to swiping, except that you need to move your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.
  • Page 20 Note: Auto rotate must be enabled for the screen orientation to automatically change. To enable screen rotation, slide your finger down from the status bar to display the notification panel, and then tap Auto rotate to enable the option. Pinch and Spread Pinch the screen by moving two fingers inward to zoom out, or spread by moving two fingers outward to zoom in.
  • Page 21: Activation And Service

    Activation and Service Before using your phone, you must set up your service with Virgin Mobile. You will need your phone’s serial numbers (MEID and ICC ID). These numbers can be found on the phone's packaging. For more information about your Virgin Mobile account, see Virgin Mobile Account Information and Help.
  • Page 22 Samsung account, or follow the prompts to create a new account. • To sign in to or set up a Samsung account, you will have to review and agree to the Terms and Conditions by tapping Agree when prompted.
  • Page 23 Tap Finish to complete setup.  Your phone is now set up for use. If you skipped any part of the setup, you can access additional options through the Apps list or through Settings. Note: You do not need to sign up for a Google Account to use your phone. However, to download apps from the Google Play store app, you must link your phone to a Google Account.
  • Page 24: Basic Operations

    Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the apps list. From any screen, press the Home key to display the home screen.
  • Page 25: Phone Settings Menu

    ■ Tap the Recent Apps key to view a list of recently used applications. Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■ From home, tap Apps > Settings – or – Drag the notification panel down and tap Settings ...
  • Page 26: Capture Screenshots

    Turn Screen Rotation On or Off Open the notification panel by dragging down from the top of the screen. Tap Screen rotation to turn the option on or off.  You may need to scroll left or right to see the Auto rotate option. ...
  • Page 27: Apps List

    From home, tap Apps  The apps list opens. Tap an app icon to launch the corresponding application.  The application opens. Tip: Swipe left to view additional apps list screens. Some apps may reside within folders in the apps list; to open these, tap the folder and then tap the app icon.
  • Page 28 Function/Service Set alarms, view time in time zones around the world, use a stopwatch, Clock set a timer, and use your phone as a desk clock. Store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts Contacts synchronized with your Google Account, compatible email programs (including Exchange Server), and your Facebook friends.
  • Page 29 Function/Service Organize your life by creating, editing, and managing memos. Located in Memo the Tools folder in the apps list. Send and receive text and multimedia messages. Messages Messaging Plus provides high quality video calling, group chat, and media sharing along with easy registration, a full emoji keyboard, and Messaging Plus other convenient features.
  • Page 30 Play Store paid apps ranging from productivity apps to games. Samsung Milk Music is a streaming radio service that offers a simple way to find the music that is right for you. With a library of over 13 million Samsung Milk Music songs and 200+ stations, the interactive dial makes it easy to skim through stations, to find the perfect soundtrack for the moment.
  • Page 31: Phone Number

    Phone Number Follow the instructions below to display your phone’s wireless phone number. From home, tap Apps > Settings > About device Tap Status > Sim card status.  You will see the number listed under My phone number. Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that do not require a signal or data.
  • Page 32 To turn on Airplane mode: Press and hold the Power/Lock key to display the device options menu. Tap Airplane mode > Turn on to turn Airplane mode on.  Your phone is now in Airplane mode. An Airplane mode icon displays on the status bar.
  • Page 33: Enter Text

    Assigning the Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
  • Page 34: Google Voice Typing

    Emoticon to display a list of emoticons. • Settings to view the Samsung keyboard settings menu.  If you have more than one language selected in Samsung keyboard settings, you can swipe your finger over to switch between languages. Configure Samsung Keyboard ■...
  • Page 35: Tips For Editing Text

    Touch and hold on the Samsung keyboard, and then tap Speak into the microphone and watch your text being entered. If the text is incorrect, tap Delete Once you have completed entering your text, tap . The keyboard will reappear.
  • Page 36: Create A Google Account

    Google Account Cautions Be sure not to forget your Google Account ID or password. Create a Google Account If you do not already have a Google Account, you can create one online or by using your phone. Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application.
  • Page 37 Tap Add account. Tap Google > Or create a new account. Basic Operations...
  • Page 38 Enter your First name and Last name, and then tap Next. Enter a desired Username, and then tap Next. Basic Operations...
  • Page 39 When prompted, enter and re-type a password. Then tap Next. Enter a valid phone number to help you recover your Google Account and password if you ever forget it, and then tap Next. To skip this step, tap Skip. Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address.
  • Page 40 Your phone connects with the Google servers and displays your account information. Tap Next. Basic Operations...
  • Page 41 Configure your Google data backup and communication, and then tap Next. If desired, you can set up payment options for purchases through the Google Play store, and then tap Next.  You are signed in to your new Google Account. Basic Operations...
  • Page 42: Sign In To Your Google Account

     Your Google Account is listed in Apps > Settings > Accounts Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. From home, tap Apps >...
  • Page 43 Tap Add account. Tap Google. Basic Operations...
  • Page 44 Tap Enter your email, enter your Gmail address, and then tap Next. Enter your password and tap Next. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap Accept. Basic Operations...
  • Page 45 Configure your Google data backup and communication, and then tap Next. Basic Operations...
  • Page 46: Google Play Store

    Set up payment information for use in the Google Play store, and then tap Next.  You are now signed in to your Google Account, and your phone will start synchronizing with your Google Account.  Your Google Account is listed in Apps >...
  • Page 47: Find And Install An App

    bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone. To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account.
  • Page 48: Request A Refund For A Paid App

     The selected app is downloaded and installed on your phone. Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible for the results of using this item on your phone.
  • Page 49 Tap Menu > My apps. Tap the app you want to update, and then tap Update > Accept.  The app update is downloaded and installed. Set Automatic App Updates From home, tap Apps > Play Store Basic Operations...
  • Page 50: Uninstall An App

    Tap Menu > My apps. Tap the app you want to set for auto-update, and then tap More options > Auto-update.  The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Uninstall an App You can uninstall any app that you have downloaded and installed from the Google Play store.
  • Page 51: Get Help With Google Play

    Tap Menu > My apps. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.  The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app.
  • Page 52: Lock And Unlock Your Screen

    Tap Menu > Help & Feedback.  Your phone will display the Google Play store Help page, where you will find comprehensive, categorized information about Google Play. Tap Browse all articles to browse the full help menu, or tap Search help to search for specific topics. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
  • Page 53 To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings.
  • Page 54: Update Your Phone

    Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System Update menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
  • Page 55 Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall. Follow the prompts. Update Your Phone’s Software Once you have backed up all your data, use the Update now option to update your phone’s software. ■...
  • Page 56: Update Your Profile

    Confirm Your Current Phone Software From home, tap Apps > Settings > About device Locate the Software version read-only field. Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
  • Page 57: Update Your Prl

    From home, tap Apps > Settings > System Update > Update Profile. Follow the prompts.  The phone will download and install the profile update and you will see a confirmation when complete. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.
  • Page 58 Follow the prompts.  The phone will download and install the PRL update and you will see a confirmation when complete. Basic Operations...
  • Page 59: Your Phone Interface

    Your Phone Interface The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
  • Page 60: Extended Home Screens

    Item Description The status bar displays icons to notify you of your phone’s status (on Status bar the right side) and notifications (on the left side). Widgets are self-contained apps that reside on your phone’s home Widget screen. Application icons are shortcuts to favorite applications. You can add Application icons and remove these shortcuts as you wish.
  • Page 61: Status Bar And Notification Panel

    Scroll through the thumbnail screens to the right until you see a blank screen with a + sign. to add the screen.  A new blank home screen will be added to the far right of your screens. Status Bar and Notification Panel Your phone’s status and notifications are available at a glance at the top of the screen.
  • Page 62 Status Bar Layout Main Status Icons Icon Status Bluetooth active: Bluetooth is active. GPS active: GPS is active. Wi-Fi active: Wi-Fi is active. Downloading: A download is in progress. Mute mode: Mute mode is activated. Vibrate mode: Vibrate mode is activated. Speakerphone: Speakerphone is activated.
  • Page 63 Icon Status 4G LTE: The device is connected to a 4G LTE wireless network. Airplane mode: Airplane mode is enabled. Sync active: Accounts are being synced. Battery (charging): The battery is charging. Battery (full charge): The battery is fully charged. Main Notification Icons Icon Notification...
  • Page 64: Notification Panel

    Icon Notification Update successful: An update has installed successfully. Keyboard active: A keyboard is active. More notifications available: Additional notifications are available. Drag down to view. Notification Panel Your phone’s notifications appear at the left side of the status bar, and you can access the full notification panel by pulling down the status bar.
  • Page 65 Notification Panel Layout The notification panel gives you access to notifications, Settings, and the Quick settings menu. Notification Panel Quick Settings The Quick settings list at the top of the notification panel lets you quickly access frequently used settings options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on or off.
  • Page 66: Customize The Home Screen

    Tap Edit to display the Quick settings panel options. Drag buttons to arrange which options appear in the Quick settings panel.  You will see two sets of buttons, Active buttons on top and Available buttons below. • You can have ten buttons active in the Quick settings panel. These appear in the Active buttons list.
  • Page 67: Change The Wallpaper

    ● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the Home screen menu. Menu options include Wallpapers, Widgets, and Themes. Change the Wallpaper Select and assign your phone’s background wallpaper. From home, touch and hold an empty space, and then tap Wallpapers ...
  • Page 68: Add Shortcuts To The Home Screen

     Home screen: Set the background wallpaper for your home screen.  Lock screen: Set the wallpaper for your phone’s lock screen.  Home and lock screens: Set a wallpaper for both your home screen and your lock screen. Select a wallpaper and tap Set as wallpaper. ...
  • Page 69: Add Folders To The Home Screen

    From home, touch and hold an empty space, and then tap Widgets Touch and hold a widget icon.  The icon will disengage and you will see thumbnails of your home screens. Drag the icon to an empty location on one of the home screens. ...
  • Page 70 Type a name for the folder and tap Done.  A new folder is created. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder.  The new shortcut is added to the folder. Change Folder Names Once you have added folders, you can change the name easily from the folder display.
  • Page 71: Phone App

    Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
  • Page 72 From home, tap Phone to display the phone screen.  The phone app opens. If necessary, tap to display the keypad. Tap the number keys on the keypad to enter the phone number.  As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, tap the contact to fill in the number on the keypad.
  • Page 73: Call Emergency Numbers

    to call the number.  The phone dials the number. The call begins when the other party answers. To end the call, tap  The call ends. Troubleshooting Problem: Call does not connect. Solution 1: Was the number dialed using the correct area code? Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.
  • Page 74: Answer Phone Calls

     If necessary, tap to display the keypad.  As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 emergency location services where available.
  • Page 75 Answer an Incoming Call When a call arrives, drag to the right to answer it.  The call begins. To end the call, tap  The call ends. Mute the Ringing Sound ■ To mute the ringer without rejecting the call, press the Volume key down. Phone App...
  • Page 76 Reject an Incoming Call ■ When a call arrives, drag to the left to reject it.  The ringtone or vibration will stop and call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. When a call arrives, drag Reject call with message up from the bottom of the screen.
  • Page 77: In-Call Screen Layout And Options

     You can edit existing reject messages or create new ones through the Call settings menu. From home, tap Phone > More > Settings > Call blocking > Call-reject messages and edit or create reject messages. In-Call Screen Layout and Options While you are on a call, you will see a number of options.
  • Page 78: Place A Call From Contacts

    ● Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).  Activate Speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume key.)  Deactivate Speaker to use the phone’s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.
  • Page 79 From home, tap Phone Tap Contacts to display the Contacts list.  The Contacts list appears. Phone App...
  • Page 80: Call From Call Logs

    Tap a contact. Tap Call next to the number you want to call.  The phone dials the number. The call begins when the other party answers. To end the call, tap Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.
  • Page 81 From home, tap Phone Tap Log to display the call logs list.  The call logs list appears. Phone App...
  • Page 82: Optional Services

    Tap an entry to display the call details. to place a call.  The phone dials the number. The call begins when the other party answers.  For additional options, tap the name or number. To end the call, tap Tip: You can also place a call directly from the Call logs list.
  • Page 83: Voicemail Setup

    Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. From home, tap Phone to display the phone screen.
  • Page 84: Set Up Visual Voicemail

    Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Note: To set up your traditional voicemail box, see Voicemail Setup.
  • Page 85: Review Visual Voicemail

     Create a password (part of standard voicemail).  Record your name announcement.  Record your greeting. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
  • Page 86: Listen To Multiple Voicemail Messages

    Tap a message, and then tap Play to review it. Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options. For an explanation of all your options, tap More options > Help > Visual Voicemail Menu >...
  • Page 87: Visual Voicemail Options

    You can navigate through voicemail messages as frequently as you would like. You can even move to the next or previous message before you are finished listening to the current one. Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. From home, tap Apps >...
  • Page 88: Configure Visual Voicemail Settings

     Reply: Reply to the message using text or voice message.  More options: Access Archive, Settings, and Help features. Touch and hold a message to manage your messages. The following options are available:  All: Select all messages.  Delete: Delete the selected messages.
  • Page 89 Tap More options > Settings.  You will see the voicemail settings menu. Select an option to change its settings:  Avatar: Configure you Avatar options.  Display: Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages.
  • Page 90 From home, tap Apps > Voicemail Tap More options > Settings > Preferences > Personalize voicemail. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting. Edit the Display Name Using the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages.
  • Page 91: Caller Id Blocking

    Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). Tap OK to save your information. Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps.
  • Page 92: Conference Calling

    ■ Slide to the right. (This puts the first caller on hold and answers the second call.) To switch back to the first caller: ■ Tap Swap Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls.
  • Page 93 Once you have established the connection, tap Add call, and dial the second number (or place the call from Log or Contacts).  This puts the first caller on hold and dials the second number. When you are connected to the second party, tap Merge .
  • Page 94: Call Forwarding

    Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: From home, tap Phone to display the phone screen.
  • Page 95: Phone Settings

    From home, tap Phone  The phone app opens. If necessary, tap to display the keypad.  You will hear a tone to confirm the deactivation. Phone Settings Configure options for calling with your phone. Tip: You can also access Phone settings from the Phone app. From home, tap Phone >...
  • Page 96 From home, tap Phone to display the phone screen.  The phone app opens. If necessary, tap to display the keypad. Tap More > Settings to configure options:  Swipe to call or send messages: Make calls or send messages by swiping right or left across a contact’s information in Contacts, or a log item in the Phone app.
  • Page 97 • Call-reject messages: Create and manage text messages to send to callers when rejecting incoming calls. Messages you create here are available from the incoming call screen when you use the Reject with message option.  Answering and ending calls: Manage settings for answering and ending calls. •...
  • Page 98 Access Call Settings ■ From home, tap Phone > More > Settings.  The Call settings menu displays. Call Settings Options Use the Call settings menu to adjust the following settings: Setting Description Swipe to call or send Place a call to a displayed contact by swiping right. Send a message to messages a displayed contact by swiping left.
  • Page 99 Setting Description Set the length of DTMF tones, which are used when pressing the DTMF tones keypad while on a call. Voicemail settings Configure your voicemail. Phone App...
  • Page 100: Contacts

    Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is left uncharged.
  • Page 101: Add A Contact

    Item Description Show the contact’s details. Contact Add a new contact. Add new contact Add a Contact You can add contacts from the Contacts application. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. From home, tap Apps >...
  • Page 102 to add a contact.  The Save contact to screen appears. If you have multiple account types associated with your phone, select a contact type.  Select Device as the sync account if you want your contacts on your phone only; they will not be synced with your Google Account.
  • Page 103 Use the keyboard to enter as much information as you want.  Photo: Tap to assign a picture to the contact.  Name: Enter the contact’s name.  Phone number: Enter a phone number for the contact.  Email: Enter an email address. ...
  • Page 104 When you have finished adding information, tap Save.  The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. From home, tap Phone to display the phone screen.  The phone app opens. If necessary, tap to display the keypad.
  • Page 105: View Contacts

    Enter a phone number and tap Add to Contacts. To add a new contact, tap Create contact. To add the number to an existing contact, tap Update existing.  For an existing contact, tap the contact name and select a number type for the new number. ...
  • Page 106: Edit A Contact

    From home, tap Apps > Contacts  You will see the Contacts list. Tap a contact to view its details.  The contact’s detailed listing appears. Edit a Contact Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more.
  • Page 107 From home, tap Apps > Contacts  You will see the Contacts list. Tap a contact to view its details.  The contact’s detailed listing appears. Tap Edit. Tap any field you want to change or add. See Add a Contact.
  • Page 108: Delete A Contact

    Add or edit the information, and then tap Save.  Your changes are saved to the contact entry. Delete a Contact You can delete a contact from the contacts details page. From home, tap Apps > Contacts  You will see the Contacts list. Contacts...
  • Page 109: Share A Contact

    Tap a contact to view its details.  The contact’s detailed listing appears. Tap More > Delete > Delete.  The contact is deleted. Tip: You can also touch and hold the contact from the Contacts list and tap Delete > Delete. Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, or text messaging.
  • Page 110: Import Contacts

     You will see the Contacts list. Tap a contact to display it, and then tap More > Share contact.  You will see list of sharing methods. Select a sharing method:  Add to OneNote: Save the information to your OneNote account. ...
  • Page 111 Import Contacts from Device Storage From home, tap Apps > Contacts  You will see the Contacts list. Tap More > Settings > Import/Export contacts.  You will see the Import/Export contacts menu. Tap Import. Select a destination for the imported contacts. Follow the prompts to complete the import.
  • Page 112: Back Up Contacts

    Back Up Contacts If you are saving contacts to an account that does not automatically back them up using the Cloud, you can manually back them up to your phone’s memory for re-import if needed. From home, tap Apps > Contacts ...
  • Page 113: Contacts Settings

    Tap More > Settings to configure options:  Import/Export contacts: Import contacts from your phone’s internal memory and export contacts to your phone’s internal memory.  Move device contacts to: Move contacts saved on your device to your Google or Samsung accounts. Contacts...
  • Page 114  Contacts to display: Choose contacts to display in Contacts. You can choose only contacts from your phone’s memory, or from an account, or choose other sources. You can also create a customized list of contacts to display.  Sort by: Choose how contacts are sorted, by first or last name. ...
  • Page 115: Messaging And Internet

    Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
  • Page 116: Send A Multimedia Message (Mms)

    information, any matching phone numbers from your Contacts list are displayed. Tap a match to enter that number or address directly.  Tap Recipients , and then select the contacts to whom you want to send the message. You can also select contact groups as recipients. When you have selected all the message recipients, tap Done.
  • Page 117 From home, tap Apps > Messages On the Messaging screen, tap Compose  The Compose screen opens. Fill in one or more recipients. You can:  Enter phone numbers directly in the Enter recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma.
  • Page 118 and select from the following file attachments:  Image: Attach a stored picture. See Gallery.  Take picture: Take a new picture and attach it. See Camera and Video.  Video: Attach a stored video. See Gallery.  Record video: Record a new video and attach it. See Camera and Video.
  • Page 119: Save And Resume A Draft Message

    To compose your slideshow, do any of the following:  Add a picture: Tap > Image and select a picture.  Add a video: Tap > Video and select a video. (You cannot add both a picture and a video on the same slide.) ...
  • Page 120: New Messages Notification

    When you finish editing the message, tap New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. A new message icon also appears in the notifications area of the status bar to notify you of a new text or multimedia message.
  • Page 121 View a Multimedia Message (MMS) From home, tap Apps > Messages On the Messaging screen, tap a multimedia message or conversation to open it. Tap the attachment to open it. If the attachment is a vCard contact, it is imported to your phone’s Contacts list. For more ...
  • Page 122 Reply to a Message From home, tap Apps > Messages On the Messaging screen, tap a conversation to open it. Tap the Enter message field at the bottom of the screen, enter your reply message, and then tap Send Note: To reply to a text message with a multimedia message, open the text message and tap .
  • Page 123: Messages Settings

    Messages Settings The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications. From home, tap Apps > Messages Tap More > Settings to configure options:  Notifications: When turned on, notifications for new messages display in the status bar. Tap ON/OFF to turn the setting on, and then configure options: •...
  • Page 124 • Pop-up display: Choose whether a new message pops up on the display to notify you.  Quick responses: Create and manage text phrases that you can add to messages.  Spam filter: Block messages by filtering based on criteria you set. Tap Spam filter, and then configure filters: •...
  • Page 125: Gmail

    Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Gmail Cautions Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone from receiving Gmail.
  • Page 126 In the inbox, tap Compose  The Gmail composition window opens. Enter the message recipient(s), subject, and message, and then tap Send  The Gmail message is sent. Gmail Composition Options ● Adding Cc/Bcc: In the To field, tap to display Cc and Bcc fields. ●...
  • Page 127: Check Received Gmail Messages

    ● Save as a draft (Send Later): While composing your message, tap More options > Save draft. The message is saved as a draft for later. ● Delete Mail Being Composed: In the mail composition window, tap More options > Discard > Discard.
  • Page 128 From home, tap Apps > Google > Gmail  The Gmail inbox opens. Tap the message thread you want to view.  The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your reply message, and tap Send ...
  • Page 129: Use Gmail Labels

    ● Forwarding Gmail Messages: With the Gmail message open, tap More options > Forward, enter a recipient and an additional message, and tap Send Use Gmail Labels Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads.
  • Page 130: Archive Gmail Threads

    Tap a label for the thread.  The thread is added to the selected label. Tip: To add or manage your Gmail labels, open your Gmail account from your computer, click More at the bottom of the label list on the left, and then click Manage labels or Create new labels. Any changes you make from your computer will be reflected on your phone.
  • Page 131: Mute Gmail Threads

     The inbox opens. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap Archive  The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox.
  • Page 132: Delete Gmail Threads

     The inbox opens. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap More options > Mute.  The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread (or touch the thread's icon/picture), you can simply delete it from the inbox.
  • Page 133: Search Gmail Messages

    Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap Delete  The thread is deleted. Note: Depending on your settings, you may be asked to confirm the deletion. Tap Delete to confirm. See Gmail Settings.
  • Page 134: Report Spam Gmail

    Tap Search Enter your search text and tap Search  The search results appear. Tap a message or thread from the list to display it. Report Spam Gmail You can report spam Gmail messages from your phone’s Gmail inbox. Messaging and Internet...
  • Page 135: Add Another Google (Gmail) Account

    From home, tap Apps > Google > Gmail  The inbox opens. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap More options > Report spam.  The selected message is reported as spam. Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings >...
  • Page 136 From home, tap Apps > Settings > Accounts > Add account. Tap Google. Messaging and Internet...
  • Page 137: Switching Between Gmail Accounts

    Enter your Gmail username and password, and then tap Next. Follow the prompts to review and agree to the Terms of Service and Privacy Policy, and then tap Accept. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Next.
  • Page 138 From home, tap Apps > Google > Gmail  The Primary inbox opens. Tap Menu Tap the icon for the account you want to view from the list at the top of the menu.  The selected account's Primary inbox is displayed. Messaging and Internet...
  • Page 139: Gmail Settings

    Gmail Settings You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings menu. From home, tap Apps > Google > Gmail  The Primary inbox opens. Tap Menu > Settings Tap General settings to access settings for all accounts, or tap an account name to configure settings for a specific Gmail account.
  • Page 140: Email

     General settings: Gmail default action, Conversation view, Swipe actions, Sender image, Reply all, Auto-fit messages, Auto-advance, Confirm before deleting, Confirm before archiving, and Confirm before sending.  Account settings: Inbox type, Inbox categories, Notifications, Inbox sound & vibrate, Signature, Vacation responder, Sync Gmail, Days of mail to sync, Manage labels, Download attachments, and Images.
  • Page 141: Add An Email Account

    Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. From home, tap Apps >...
  • Page 142  The email account is added and you will begin receiving email for the account. Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. From home, tap Apps >...
  • Page 143 Enter the Email address and Password for the email account and then tap Next.  Tapping Next prompts your phone to attempt a “regular” email setup and test the incoming and outgoing servers.  If you have custom settings you need to configure, tap Manual setup and enter your settings. These may include mail type, user name, password, server, security type, and more.
  • Page 144: Add An Exchange Activesync Account

    Enter an account name and a display name and tap Done to complete setup.  The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details.
  • Page 145 Enter the Email address and Password for the email account and then tap Manual setup. Enter the required information.  Email address: Enter your email address.  Domain\username: Enter your network domain and username, separated by “\”.  Password: Enter your network access password (case-sensitive). ...
  • Page 146: Compose And Send Email

     Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires SSL encryption.  Use client certificate: Tap to place a checkmark in the box, if your system requires certification. Tap Next and follow the prompts to configure options for the account. Enter an account name and a display name and tap Done to complete setup.
  • Page 147 From home, tap Apps > Email  The email inbox opens.  If you want to switch to a different email account, tap the account name at the top of the screen and select another account.  You can also view multiple inboxes at once. Tap the account name at the top of the screen and then tap Combined inbox to see messages from all your configured email accounts.
  • Page 148: Open Email Messages

     To attach pictures or other files to the email, tap Attach, select a file type, and then tap a file to attach it.  For additional options when composing email messages, tap More and select an option. Tap Send. ...
  • Page 149 Drag the status bar down to display the notification panel. Tap the new message from the notification panel.  The new email message opens.  If you have two or more new email messages, tapping the notification opens the email inbox. Tap a message to open it.
  • Page 150: Delete An Email Account

     The email inbox opens. Tap the message you want to view.  The email message opens. Tip: Tap the account name at the top of the screen to switch to a different email account. Tap Reply or Reply all to reply to the message.
  • Page 151 From home, tap Apps > Email  The email inbox opens. Tap More > Settings. Messaging and Internet...
  • Page 152: Manage Your Email Inbox

    Tap the account name, and then tap Remove > Remove.  The account is deleted from your phone Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox From home, tap Apps >...
  • Page 153: Exchange Activesync Email Features

    Sort Email Messages On the email account inbox, tap More > Sort by. Select options for sorting email messages. Delete Email Messages On the email account inbox, touch and hold the message you want to delete.  Tap additional emails to delete. Tap Delete.
  • Page 154 Tap More > Settings. Tap the Exchange ActiveSync account name to view its options.  The following options are available: • Sync account: Keep the account synchronized on your phone. • Account name: Change the account name. • Always Cc/Bcc myself: Send a copy of each email you send to yourself. •...
  • Page 155: Email Settings

    • Period to sync Email: Configure how far back in time you want to sync your email account. • Limit retrieval size: Set a limit to the size of email messages you want to receive on your phone. • Limit retrieval size while roaming: Set a different email size limit when your phone is on roaming.
  • Page 156 General Email Preferences From home, tap Apps > Email  The email inbox opens. Tap More > Settings to configure options. General email settings, which affect all email accounts, include:  Manage accounts: Configure options for specific accounts. Available settings depend on the type of account.
  • Page 157  Auto fit content: Shrink email content to fit the screen. Content can still be viewed in detail by zooming in.  Email notifications: Notifications for new emails display in the status bar. When disabled, you can control notifications for each of your email accounts individually in the account’s settings.
  • Page 158: Browser

     Show images: Choose whether to automatically display embedded images in the body of an email.  Sync schedule: Set a sync schedule for email, such as choosing different sync options for peak days or times, or when roaming.  Period to sync Email: Choose the period for synchronizing email between your phone and account.
  • Page 159: Use The Browser

    private information, credit card numbers, corporate secrets, and more, and provide protection against online threats (eavesdropping, falsification, impersonation, and more). SSL/TLS Cautions When opening a secured page, users must decide as their responsibility whether or not to open the page with use of SSL/TLS. Virgin Mobile and the applicable Certification Authorities make no guarantees whatsoever to users regarding security of SSL/TLS.
  • Page 160 From home, tap Apps > Internet  The browser opens. Navigate to the Web page you want to bookmark, and tap Bookmarks > Add.  The add bookmark window opens. Check or change the bookmark title, URL, and more, and then tap Save. ...
  • Page 161: View Browser History

    Bookmark Options ● Editing Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, tap More > Edit bookmark, edit the bookmark, and then tap Save. ● Deleting Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, and then tap Delete.
  • Page 162: Open New Browser Tab

    Tap Bookmarks  The bookmark window opens. Tap the History tab, and then tap an entry.  The Web page opens. Open New Browser Tab Use tabs to switch between websites quickly and easily. Messaging and Internet...
  • Page 163 From home, tap Apps > Internet  The browser opens. Tap Tabs  The window opens.  If you do not see Tabs , drag the Web page down to display the address bar on top and the options bar on the bottom. Tap New tab.
  • Page 164: Browser Settings

     To switch windows, tap Tabs , and then touch a thumbnail. Browser Settings Configure Internet settings, to customize the browser to your preferences. From home, tap Apps > Internet  The browser opens. Tap More > Settings to configure options: ...
  • Page 165: Chrome Browser

     Auto fill profile: Manage your Auto fill profile.  Manual zoom: Override website requests to control zoom level  Privacy: Choose options related to privacy.  Advanced: Choose settings to control how the browser treats content, such as allowing JavaScript, blocking pop-ups, and managing website data.
  • Page 166  The search results appear or a Web page opens. Chrome Support ■ To find on-phone help with Chrome, from Chrome, tap More options > Help & feedback.  A Web page will open displaying Google help for Chrome. Tip: For more information, from your computer, visit: google.com/chrome. Messaging and Internet...
  • Page 167: Camera And Video

    Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 5 megapixel rear camera and a 2 megapixel front camera that let you capture sharp pictures and videos.
  • Page 168: Take Pictures And Record Videos

    Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. Capturing Pictures/Videos ● File Format for Pictures: File format for pictures is JPEG (.jpg). ● File Format for Videos: File format for videos is MPEG4 (.mp4). Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.
  • Page 169: Record Videos

    Aim the camera at your subject and then tap  The shutter clicks and the picture is captured and saved to your phone. Tip: You can launch the camera from the lock screen. Swipe up from the lock screen to open the camera.
  • Page 170: Shooting Modes

     Video recording begins.  to pause recording. Tap to resume a paused recording. to stop recording.  The camera stops recording and the video is captured and saved to your phone. Shooting Modes Your phone’s camera offers many shooting modes, to make your pictures or videos special. From home, tap Apps >...
  • Page 171: View Pictures And Videos Using Gallery

     Rear camera • Auto: Automatically adjusts the exposure to optimize the color and brightness of pictures. • Pro: Adjust the ISO sensitivity, exposure value, white balance, focal length, and color tone manually while taking pictures. • Panorama: Take multiple pictures to merge into one expansive picture. You can create a horizontal or vertical panorama picture.
  • Page 172 For pictures that are on your phone, you can do basic editing such as rotating and cropping. You can also easily assign a picture as your contact picture or wallpaper and share pictures with your friends. From home, tap Apps >...
  • Page 173 For a picture, tap a thumbnail to view the picture. While viewing a picture full-screen you can use the following options:  Share: Choose a method for sharing the picture.  Edit: Modify your picture.  Delete: Erase the current picture. ...
  • Page 174  Tap Play to play the video.  Share: Choose a method for sharing the video.  Editor: Edit the video.  Delete: Erase the current video.  More: Choose other options, including: • Details: View file details. • Slideshow: Create a slideshow. Pictures and Videos: Review Screen After capturing a picture or video, from the camera screen, tap the thumbnail to see the item in the review screen.
  • Page 175: Edit Pictures

    Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can tap a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more. Rotate a Picture The editing options let you rotate pictures 90 degrees clockwise.
  • Page 176: Crop A Picture

    Tap Edit > Rotate.  The picture is rotated and saved to the phone. Crop a Picture Use the editing tools to crop your pictures. From home, tap Apps > Gallery  The Gallery app opens. Tap the picture you want to crop. Camera and Video...
  • Page 177 Tap Edit > Crop.  A crop box appears on the picture. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear, drag your finger inward to or outward to resize the crop box. ...
  • Page 178: Photo Editor

    Photo Editor Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual effects, and enhancing portraits. From home, tap Apps > Gallery  The Gallery app opens. Tap the picture you want to edit. Tap Edit > Photo Editor. ...
  • Page 179: Collage

    Adjust your picture with these tools:  Adjustment: Straighten and freely rotate your picture.  Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture.  Effect: Add color effects to your picture.  Portrait: Apply effects such as brightening, softening, and fixing red eye when a face or faces are detected in a picture.
  • Page 180 From home, tap Apps > Gallery  The Gallery app opens. Tap a picture you want to add to a collage. Tap Edit > Collage. or Add to select additional pictures for the collage.  Tap pictures to select them. ...
  • Page 181: Share Pictures And Videos

     Your collage layout will be displayed. Use the tools at the bottom of the screen to adjust your collage.  Aspect ratio: Adjust the aspect ratio of the collage.  Layout: Change the layout of the collage.  Border: Choose the border roundness and margin for the collage. ...
  • Page 182: Send Pictures Or Videos By Email Or Gmail

    Send Pictures or Videos by Email or Gmail You can send several pictures, videos, or both in an email or Gmail message. They are added as file attachments in your email. For more information about using email and Gmail, see Compose and Send Email Create and Send a Gmail...
  • Page 183: Send A Picture Or Video By Multimedia Message

    Tap Share, and then on the sharing menu, tap Email or Gmail.  Follow prompts to complete and send the message. Note: If you have multiple email accounts or Gmail accounts, the default account will be used. Check the “From” line to determine which account is being used. For more information about using email and Gmail, see Compose and Send Email Create and Send a...
  • Page 184 From home, tap Apps > Gallery  The Gallery app opens. Tap the pictures or videos you want to share.  To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include. Tap Share, and then on the sharing menu, tap Messages.
  • Page 185: Send Pictures Or Videos Using Bluetooth

    Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth. From home, tap Apps > Gallery  The Gallery app opens. Tap the pictures or videos you want to share. ...
  • Page 186: Share Videos On Youtube

     Follow the prompts to complete and send the files. For more information, see Bluetooth. Share Videos on YouTube You can share your videos by uploading them to YouTube. Before you do this, you must create a YouTube account and sign in to that account on your phone. From home, tap Apps >...
  • Page 187: Camera Options And Settings

    Tap Share, and then on the sharing menu, tap YouTube. Enter the prompted information, such as description and tags, and select a privacy option. Tap Upload  The upload is completed. Camera Options and Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu.
  • Page 188: Set Camera Options

     The camera switches type. Set Camera Options You can configure your camera’s settings to fit any situation and event. From home, tap Apps > Camera  The camera viewfinder appears. Tap Settings . If you do not see the Settings option, tap to display the options icons.
  • Page 189 • Picture size: Change the resolution of pictures. Different settings are available for the front and rear cameras. • Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution videos take up more memory. • Grid lines: Display viewfinder grid lines to help composition when selecting subjects. •...
  • Page 190: Apps And Features

    Apps and Features The following topics detail many of your phone’s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. Calculator Your phone’s convenient built-in calculator lets you perform basic mathematical equations. From home, tap Apps >...
  • Page 191: Calendar

    Tap keys for calculations.  Calculation results appear. Tip: To use the scientific calculator, make sure Auto rotate is turned on (drag the notification panel down and tap Auto rotate) and rotate the screen to the landscape orientation.  Keys for the scientific calculator appear. Calendar Use Calendar to create and manage events, meetings, and appointments.
  • Page 192: Add An Event To The Calendar

    ● Change Calendar View: From the Calendar, tap the drop-down menu in the upper left corner, and then tap Year, Month, Week, Day, or Tasks to change the current view. ● View the Next/Previous Time Period (Year/Month/Week/Day view): From the Calendar, flick the screen left or right.
  • Page 193 Tap New  The add event window opens. Enter an event title, start date/time, end date/time, and more, and then tap Save.  The event is added to your Calendar. Selecting a Calendar ■ If you have more than one calendar, select a calendar by tapping the current Calendar on the Add Event screen.
  • Page 194: View Calendar Events

    Calendar application on your phone. For more information about creating and managing multiple Google Calendars, visit calendar.google.com.  Select Samsung Calendar to create an event that will sync with your Samsung account.  Select your Outlook or Exchange account to create an event that will sync with these account types.
  • Page 195: Share Calendar Events

    From home, tap Apps > Calendar  The Calendar app opens. Tap a date and then tap an event.  The event details appear.  Tap the event to view details and edit the event. Share Calendar Events Once you have created a Calendar event, you can share it with others using a variety of methods. Apps and Features...
  • Page 196 From home, tap Apps > Calendar Tap a date and then tap an event to see its details. Apps and Features...
  • Page 197: Sync Calendars

    From the event details screen, tap Share. Choose a Share as option (Event file (VCS) or Text). Select a sharing method and follow the prompts to send the Event information. Sync Calendars You can select which calendars you would like to sync on your phone, along with what types of information you want to sync.
  • Page 198 From home, tap Apps > Calendar  The Calendar app opens. Tap More > Manage calendars. Apps and Features...
  • Page 199: Synchronize An Exchange Activesync Calendar

    Select sync options by tapping ON/OFF next to each item.  The sync settings have been updated. Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server.
  • Page 200 From home, tap Apps > Calendar  The Calendar app opens. Tap More > Settings to configure the following options:  First day of week: Choose a day to start each calendar week.  Show week numbers: Enable or disable display of week numbers on the calendar. ...
  • Page 201: Callwatch

    • Notification sound: Choose a sound for calendar event notifications. • Vibration: Enable or disable vibration, to play for calendar event notifications.  Set default reminders: Set default reminders for Events and All-day events.  Lock time zone: When enabled, event times will be locked to the time zone you select. Times and dates will not change, even if you travel to another time zone.
  • Page 202 From home, tap Apps > Settings Tap Date and time Apps and Features...
  • Page 203: Set Alarms

    Set available date and time options.  To set the date and time, tap ON/OFF to turn Automatic date and time off.  To select a time zone, tap ON/OFF to turn Automatic time zone off.  Your date and time settings are applied and saved. Set Alarms Set multiple alarms using your phone’s Clock app.
  • Page 204: World Clock

    Tap Add. Set the alarm options, including time, days, and repeat pattern. When finished, tap Save.  You will see the alarm icon in the status bar. Phone at Alarm Time ● At the set alarm time, the phone sounds the alarm and/or vibrates. ●...
  • Page 205: Stopwatch

    From home, tap Apps > Clock > World clock. Tap Add to add another city. Swipe the list or tap the Search field to search for a city. Tap a city to add it to the World clock list. To remove a city, tap Remove on the city's entry.
  • Page 206: Timer

    Tap Start to begin timing. Tap Stop to stop timing.  Additional options include Lap to keep track of laps, Resume to continue timing, and Reset to reset the stopwatch to zero. Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. From home, tap Apps >...
  • Page 207: Gadget Guardian

    From home, tap Apps > Gadget Guardian Galaxy Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download Galaxy Apps. ■ From home, tap Apps > Galaxy Apps...
  • Page 208 While viewing pictures in the Gallery, scroll up the screen to view more albums. Simply tap an album to view the photos or videos in that album. If you have downloaded any photos and videos, these will be placed in the All downloads album. From home, tap Apps >...
  • Page 209: Google Hangouts

    Google Hangouts Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, as well as for video calling. Log in to a Google Account beforehand (see Google Account). Using Hangouts From home, tap Apps > Google > Hangouts ...
  • Page 210: Google Maps

    Type a name, email, number, or circle, or select a contact from the list. Type a message or tap to start a video chat.  A chat window or a video chat window opens.  Each time text is entered, the corresponding friend appears. ...
  • Page 211 View Maps of Specified Places Use Google Maps to locate and map a specific address or destination. From home, tap Apps > Maps  Google Maps opens. Note: The first time you access Maps, you may be prompted to accept the Terms of Service and Privacy Policy.
  • Page 212: Google Play Movies & Tv

    Enter an address, city, facility name, and more, and then tap a candidate in the results list.  A map of the specified location opens. Google Maps Options ● Viewing Current Location: From the Maps app, tap ● Obtain Useful Area Information for Current Location: Tap the Search field, enter the information you are looking for, and then tap a result to view it.
  • Page 213: Google Play Music

    Google Play Music The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play by streaming or download. Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and Computer.
  • Page 214 Feature Description Music list View current playlist or queue Options menu Access the options menu. Music image/album name Display music images and album names (if available). Shuffle playlist Shuffle the current playlist or queue. Song length The length of the song. Rate (thumbs up/thumbs down) Rate the current song.
  • Page 215: Google Search

    Create Playlists in Google Play Music Organize music into playlists to fit every occasion. From home, tap Apps > Play Music  The Play Music app opens to the Listen Now screen. Tap Menu to view your library or playlists, or to access Google Play Music online. From a list displaying songs, tap More options next to a song you want to add to a playlist.
  • Page 216: Use Google Search

    Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe. From home, tap the Google search bar or tap Apps > Google > Google  The Search window opens. ...
  • Page 217: Use Google Voice Search

     To search by voice, tap in the search bar and speak your search terms. Google Search Options ● Changing Search Information: In the search results window, tap Menu > Settings > Phone search and select where to search. ● Using Google Now: Google Now automatically searches for information based on search keywords used, your current location, and more, and presents search results in the search screen.
  • Page 218: Instagram

    Instagram Capture and share photos and videos with your friends. Customize what you capture, and then share it on your feed or post it directly to your friends. Located in the Social folder in the apps list. Install Instagram From home, tap Apps >...
  • Page 219: Messaging Plus

    and enter your memo title and text. Tap Save.  The memo is saved. Messaging Plus Messaging Plus provides high quality video calling, group chat, and media sharing along with easy registration, a full emoji keyboard, and other convenient features. ■...
  • Page 220: Microsoft Excel

    Follow the prompts to log in with your Facebook account. See Facebook. Microsoft Excel Create and share spreadsheets quickly and easily with Microsoft Excel. ■ From home, tap Apps > Microsoft Apps > Excel Note: The first time you access Microsoft Excel on your phone, you may be prompted to update the app using Google Play.
  • Page 221: My Files

    My Files My Files allows you to manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. This application allows you to launch a file if the associated application is already on your phone. From home, tap Apps >...
  • Page 222: Samsung Milk Music

    Samsung Milk Music Samsung Milk Music is a streaming radio service that offers a simple way to find the music that is right for you. With a library of over 13 million songs and 200+ stations, the interactive dial makes it easy to skim through stations, to find the perfect soundtrack for the moment.
  • Page 223: Voice Recorder

    Scroll through the videos stored on your phone. After a few seconds, each video thumbnail begins playing a preview of the clip. Tap a video to view it. Voice Recorder The Voice recorder allows you to record an audio file up to one minute long and then immediately share it.
  • Page 224 Tap Recordings Tap a recording to play it back. Share a Voice Recording From home, tap Apps > Tools > Voice Recorder Tap Recordings , and then touch and hold on a recording to display options. Tap More > Share, and then follow the prompts to choose a method and share the file. Rename a Voice Recording From home, tap Apps >...
  • Page 225: Youtube

    Delete a Voice Recording From home, tap Apps > Tools > Voice Recorder Tap Recordings , and then touch and hold on a recording to select it. Tap Delete > Delete. YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account. View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account.
  • Page 226 Tap Account  Your account menu appears. Tap Upload to select a video from your phone.  Enter a title, description, and tags, and select a privacy setting. Tap Upload  The video is uploaded to your YouTube channel. Apps and Features...
  • Page 227: Connectivity

    Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Transfer Files Between Your Phone and a Computer You can use the supplied USB connector to connect your phone directly to your computer and transfer music, pictures, and other content files.
  • Page 228: Wi-Fi

    Note: The first time you attach the phone to a computer, the device driver software will automatically install on the computer. Drag the status bar down to display the notification panel. You will see either Connected as a media device or Connected as a camera. ...
  • Page 229: Turn Wi-Fi On And Connect To A Wireless Network

    The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes. Turn Wi-Fi On and Connect to a Wireless Network Use the Connections setting menu to enable your phone’s Wi-Fi feature and connect to an available Wi-Fi network.
  • Page 230: Wi-Fi Settings

     To disable Wi-Fi, tap ON/OFF again. Tap a Wi-Fi network to connect, enter the password (if it is not an open network), and then tap Connect.  Your phone is connected to the Wi-Fi network. You will see in the status bar. ...
  • Page 231 From home, tap Apps > Settings > Wi-Fi  The Wi-Fi settings menu appears. Tap ON/OFF to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap ON/OFF again. Connectivity...
  • Page 232: Disconnect Wi-Fi

    Tap More > Advanced.  The advanced Wi-Fi settings menu appears. Configure your Wi-Fi settings.  Your Wi-Fi settings changes are saved. Disconnect Wi-Fi You may want to remove a connected Wi-Fi network. From home, tap Apps > Settings > Wi-Fi ...
  • Page 233: Wi-Fi Direct

    Press and hold the name of the connected access point, and then tap Forget network.  Wi-Fi is disconnected and the network settings are removed. After “forgetting” an access point, you need to enter the correct password (and other network ...
  • Page 234 Tap ON/OFF to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. Tap Wi-Fi Direct.  The Wi-Fi Direct settings menu appears.  Wi-Fi Direct and Wi-Fi are unavailable at the same time. If a device is found, tap the device entry to connect.
  • Page 235: Bluetooth

     If a connection is not accepted after a certain period, the connection request is cancelled.  To stop a connection, tap the device name on the Wi-Fi Direct list. Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones.
  • Page 236 From home, tap Apps > Settings > Bluetooth  The Bluetooth settings open. Tap ON/OFF to turn Bluetooth on.  Bluetooth is enabled.  To disable Bluetooth, tap ON/OFF again. Tip: You can also turn Bluetooth on or off with the Quick settings button in the notification panel. Drag the status bar down to display the notification panel and then tap Bluetooth to turn Bluetooth on or off.
  • Page 237: Pair Bluetooth Devices

    Pair Bluetooth Devices Search for and pair nearby Bluetooth devices. Saved Bluetooth devices can be connected simply. Note: Before pairing, turn on Bluetooth on the other device and make sure it is visible or discoverable. To pair Bluetooth devices: From home, tap Apps >...
  • Page 238  The Bluetooth device is paired to your phone. Unpairing from a Paired Device From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. Tap Unpair.  The device is unpaired from your phone. To make another connection with the device, you will need to pair again.
  • Page 239: Connect To A Paired Bluetooth Device

    Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It is the same procedure to set up stereo audio and hands-free devices.
  • Page 240: Share Information Using Bluetooth

    The pairing and connection status is displayed below the device’s name in the Bluetooth devices section. When the device is connected to your phone, the Bluetooth connected icon is displayed in the status bar. Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls.
  • Page 241  You will see the Contacts list. Tap a contact to send. Tap More > Share contact > Bluetooth. Connectivity...
  • Page 242: Receiving Data Using Bluetooth

    Tap a paired device to receive the data.  The contact information is sent.  If you see a message to confirm, follow the prompts. Receiving Data Using Bluetooth Transfer files to your device using Bluetooth. Note: Your phone must be paired with another Bluetooth-enabled device in order to send information. When another device attempts to send a file to your phone using Bluetooth, you will see a request to accept the file.
  • Page 243  When you open a received file, what happens next depends on the file type: • Media files and documents are usually opened directly in a compatible application. • For a vCalendar file, select the calendar where you want to save the event, and then tap Import.
  • Page 244: Settings

    Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Basic Settings to access your phone’s settings menu. From home, tap App > Settings The table below outlines the top-level settings categories. Category Description Wi-Fi Enable and set Wi-Fi options.
  • Page 245 Set accessibility options such as screen magnification, hearing aid Accessibility compatibility, and more. Accounts Set up accounts such as Samsung, Google, and more. Set up backup options for your phone, as well as resetting the phone to its Backup and reset factory defaults.
  • Page 246 Slide the status bar down to open the notification panel, and then tap Settings  The settings menu opens. Customize Quick Settings At the top of the main settings menu is a section of Quick settings. You can include up to nine primary settings options in the Quick settings menu.
  • Page 247: Wi-Fi Settings Menu

    Tap Edit. Check or uncheck options to include in Quick settings. The counter at the top right corner indicates how many items have been selected out of the maximum of 9. Tap the Back key to return to the main settings menu. Wi-Fi Settings Menu The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options.
  • Page 248  The Wi-Fi settings menu appears. Tap ON/OFF to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap ON/OFF again. Tap a Wi-Fi network, enter the password, and tap Connect. ...
  • Page 249 Connect to a Wi-Fi Network Using WPS Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless network connection between your phone and a router. To connect using a WPS button: From Wi-Fi settings, tap More > WPS push button. Tap the WPS button on your router.
  • Page 250: Bluetooth Settings

    Bluetooth Settings Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth usage, see Bluetooth. Access Bluetooth Settings ■ From home, tap Apps > Settings > Bluetooth ...
  • Page 251: Hotspot Settings

    ● Cancelling pairing: From Bluetooth settings, tap Settings next to a paired device name, and then tap Unpair.  This setting is available when Bluetooth is enabled. ● Enable service from paired device: From Bluetooth settings, tap Settings next to a paired device name, and then tap the listing under Use for.
  • Page 252 From home, tap Apps > Settings > Mobile Hotspot  The Hotspot settings open. Tap ON/OFF to turn Hotspot on or off. Note: Turning on Hotspot will turn off Wi-Fi. Configure Hotspot Set up Hotspot to your preferences. From home, tap Apps >...
  • Page 253  Configure Hotspot: • Network name: View and change the name of your Mobile Hotspot. • Hide my device: When enabled, your Mobile Hotspot is not visible to other Wi-Fi devices during a scan. Other devices can still connect to your Mobile Hotspot, but will have to set up the connection manually with your Network SSID and Password.
  • Page 254 Note: Using the Hotspot feature consumes battery power and uses data services. From home, tap Apps > Settings > Mobile Hotspot Tap More > Allowed devices. Tap Add, and then enter the other device’s Device name and MAC address. Consult the other device’s settings to find these details.
  • Page 255: Airplane Mode

    Tap OK to add the device to the Allowed devices list. Airplane Mode When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot use make calls, send or receive messages, or access the Internet. It also turns off other connectivity features, such as Wi-Fi and Bluetooth.
  • Page 256: Data Usage Settings

    From home, tap Apps > Settings > Airplane mode Tap ON/OFF to enable Airplane mode. Note: You can also enable or disable Airplane Mode through the notification panel Quick settings (drag down the status bar and tap Airplane mode > Turn on), or through the Power/Lock key (press and hold the Power/Lock key, and then tap Airplane mode >...
  • Page 257 ■ From home, tap Apps > Settings > Data usage  The data usage window opens. Data Usage Settings Options ● Mobile data: Tap ON/OFF next to Mobile data. ● Limit mobile data usage: Tap ON/OFF next to Limit mobile data usage, and then drag the horizontal limit slider up or down to set the data usage limit.
  • Page 258: Mobile Networks Settings

    Mobile Networks Settings The Mobile networks settings menu allows you to configure your mobile network connections. Set options for network selection and data service. From home, tap Apps > Settings > Mobile networks Configure options:  Network mode: Choose a preferred network mode. Available options depend on your phone’s features, but may include: CDMA, LTE/CDMA, GSM/UMTS, and Automatic (the recommended setting).
  • Page 259: Tethering Settings

    Setting Description Set a default text messaging app. Default messaging app Access More Connection Options From home, tap Apps > Settings > More connection settings Set items.  Your settings are saved and implemented. Tethering Settings Use Tethering to share your device’s Internet connection with a computer that connects to your device using USB cable or by Bluetooth.
  • Page 260: Printing

    From home, tap Apps > Settings > More connection settings Tap Tethering.  Bluetooth tethering: Pair your device with the computer using Bluetooth. Consult the computer’s documentation for more information about configuring your computer to pair using Bluetooth. Tap Bluetooth tethering to turn tethering on. Printing You can print from your phone, using Wi-Fi, to an optional compatible printer (not included).
  • Page 261 Add a Printer Before you can print to a printer, you must add and set it up on your phone. You will need to know the IP address of the printer; consult the printer’s documentation for this information. From home, tap Apps >...
  • Page 262 Tap More > Add printer > Add printer (or , depending on the plug-in), and then enter a name and the IP address of the printer. Set Up a Printer Add a printer to a print service and configure settings. Note: Below settings are examples only.
  • Page 263 From the Printing settings screen, select a print service from the list. Tap ON/OFF to turn the service on. The service must be on to add a printer. Settings...
  • Page 264: Virtual Private Networks (Vpn)

    Tap More > Add printer and follow the prompts to add a printer. Tap More > Printer settings to configure printer options. Available options may vary depending on the type of printer, and not all printers support all options. Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network.
  • Page 265 Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For information about setting up and using these connections on your phone, see Browser Turn Wi-Fi On and Connect to a Wireless Network. Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phone’s secure credential storage.
  • Page 266 Enter a new password (at least eight characters without any spaces) for the credential storage, scroll down and confirm the password, and then tap OK. Select your display option for notifications on the lock screen, and then tap Done.  The password is set, allowing secure credential storage. On the Lock screen and security window, tap Other security settings.
  • Page 267 Tap Trust agents, and then tap your preferred system and user credentials.  Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this. Add a VPN Connection Use the More connection settings menu to add a VPN connection to your phone.
  • Page 268 Tap More > Add VPN, and then enter the information for the VPN you want to add.  Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options.  Set up all options according to the security details you have obtained from your network administrator.
  • Page 269  The VPN settings window appears. Connect to a VPN From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. When prompted, enter your login credentials, and then tap Connect.  You will connect to the selected VPN. ...
  • Page 270: Default Messaging App Settings

    Disconnect from a VPN Drag the status bar down to open the notification panel. Tap the VPN connection to display the VPN connection window. Tap Disconnect to disconnect from the VPN.  Your phone disconnects from the VPN. Default Messaging App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for messaging.
  • Page 271: Sounds And Notifications Settings

    From home, tap Apps > Settings > More connection settings > Default messaging app. Choose a messaging app.  The default messaging app is set. Note: If you choose a default messaging app other than Messages (for example, Google Hangouts), you will not be able to use the standard Messages app unless you restore it as the default messaging app.
  • Page 272: Sound Mode

    Sounds and Notifications Settings Overview The sounds and notifications settings menu allows you to configure the following options: Sound Setting Description Sound mode Set the sound mode for the phone (Sound, Vibrate, or Mute). Volume Set the volume for ringtones, media, system features, and more. Set your ringtones and notification sounds for your phone, apps, keypad, Ringtones and sounds and other features.
  • Page 273: Volume

    Tap Sound mode, and then choose a mode:  Sound: Your phone uses the sounds, vibrations, and volume levels you have chosen in Sound settings for notifications and alerts.  Vibrate: Your phone vibrates for notifications and alerts.  Mute: Your phone plays no sounds or vibrations. Reminders will still occur. Volume Set the system volume level, and set default volume for call ringtones, notifications, and other media.
  • Page 274: Ringtones And Sounds

    Tap Volume and then drag the sliders to set the default volume for:  Ringtone  Media  Notifications  System Ringtones and Sounds Choose a ringtone for incoming calls. From home, tap Apps > Settings > Sounds and notifications Settings...
  • Page 275 Tap Ringtones and sounds for options:  Ringtone: Select a default ringtone.  Default notification sound: Choose a default sound for notifications.  Messages notifications: Tones play and/or the phone vibrates when new messages arrives.  Calendar notifications: Tones play and/or the phone vibrates to remind you of events. ...
  • Page 276: Vibrations

    From the Ringtones and sounds menu, tap Ringtone. Scroll to the bottom of the list and tap Add ringtone Select a source (OneDrive or Sound picker) for the ringtone.  You will see a list of compatible songs or audio files. To load music on your phone, see Transfer Files between Your Phone and a Computer.
  • Page 277: Sound Quality And Effects

    From home, tap Apps > Settings > Sounds and notifications Tap Vibrations for options:  Vibration pattern. Select a vibration pattern, or create a new one.  Vibrate while ringing: The phone vibrates when ringing. Sound Quality and Effects Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are connected.
  • Page 278: Notifications

    From home, tap Apps > Settings > Sounds and notifications Tap Sound quality and effects for options:  Adapt Sound: Find the best sound quality for you and use it during calls and while playing music or videos.  SoundAlive+: Recreate the effect of rich surround sound. ...
  • Page 279: Display Settings

    From home, tap Apps > Settings > Sounds and notifications Set notification sound options:  Do not disturb: Silence all calls and alerts during scheduled times. You can allow exceptions.  Notifications on lock screen: Choose whether to display sensitive content and notifications when the screen is locked.
  • Page 280 Display Setting Description Set a screen timeout duration. Screen timeout Note: Longer durations discharge the battery more quickly Select a screen display mode to optimize it for the content being Screen mode displayed. Select a screensaver to be displayed when the device is docked or Daydream sleeping.
  • Page 281: Motions And Gestures

    Motions and Gestures Enable or disable motions and gestures which provide phone control by moving the phone or by gesturing. Access Motions and Gestures Settings From home, tap Apps > Settings > Motions and gestures Tap ON/OFF to turn on Smart alert, which vibrates the phone when picked up to notify you about missed calls and messages.
  • Page 282 Apps Setting Description Check all apps. Check disabled apps. Tab is only available if you have disabled apps. Disabled Access the Application Manager From home, tap Apps > Settings > Applications Tap Application manager. Tap items to view details. Settings...
  • Page 283: Default Applications

     Check your application settings condition and access additional options. Note: Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more. Default Applications Set or clear default applications for certain built-in features of the phone.
  • Page 284: Wallpaper

     Messages: Choose a default app for messaging.  Clear defaults: Tap Clear to clear any defaults you may have set during phone use, such as YouTube to view a video or Maps to launch a Web address link. Note: If you choose a default messaging app other than Messages (Google Hangouts for example), you will not be able to use the Messages app unless you restore it as the default messaging app.
  • Page 285: Themes

    Tap a wallpaper to preview it. Tap Set as wallpaper to set the selected wallpaper for the screen or screens.  Your wallpaper is changed. Themes Themes are packages of visual content that provide different wallpapers and icons for your phone. Change the Theme From home, tap Apps >...
  • Page 286: Lock Screen And Security Settings

    – or – Touch and hold an empty area on a home screen, and then tap Themes. Tap a theme to view it. To find other themes, tap Theme store. To download a theme, tap the theme, and then tap Download. To apply a theme, tap the theme, and then tap Apply.
  • Page 287: Screen Lock

    Setting Description Select items to show on the lock screen, like a Dual clock, the Weather, Show information and Owner information. Set your secure lock functions, such as Auto lock, and Lock instantly Secure lock settings with the Power/Lock key. Unlock effect Set the effect shown when the lock screen wakes up.
  • Page 288 ● Pattern ● ● Password ● None Important: To protect your phone and data from unauthorized access, it is recommended that you use the highest security level available (Password protection). It is also recommended you frequently change your password to ensure the safety of your phone and personal data. Access Screen Lock Settings From home, tap Apps >...
  • Page 289 Tap Screen lock type.  The Screen lock settings menu opens. Use Swipe to Unlock the Screen ■ From the Screen lock type menu, tap Swipe to save the setting.  The screen lock is set. Settings...
  • Page 290 Use a Screen Unlock Pattern From the Screen lock type menu, tap Pattern. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished.  The phone records the pattern. Tap Continue.
  • Page 291 When prompted, draw the screen unlock pattern again, and then tap Confirm.  The screen unlock pattern is saved. Enter a backup PIN, tap Continue, re-enter the PIN, and tap OK to save your screen unlock pattern. Settings...
  • Page 292 Select display options for notifications on the lock screen.  The screen lock is set.  If you fail to draw the correct unlock pattern on the screen after five attempts, you will be prompted to wait for 30 seconds before you can try again. Note: If you do not want the unlock pattern to display on the screen when you unlock it, from home, tap Apps >...
  • Page 293 Use a Screen Unlock PIN From the Screen lock type menu, tap PIN. Enter a PIN, tap Continue, re-enter your PIN, and tap OK to save the setting. Select display options for notifications on the lock screen.  The screen lock is set. ...
  • Page 294 Use a Screen Unlock Password From the Screen lock type menu, tap Password. Enter a password with at least 4 characters, including at least one letter, tap Continue, and then enter your password again to confirm it. Select display options for notifications on the lock screen. ...
  • Page 295: Disable The Screen Lock

    Important: To protect your phone and data from unauthorized access, it is recommended that you use the screen unlock password (highest security). It is also recommended that you frequently change your password to ensure the safety of your phone and personal data. Disable the Screen Lock Follow the instructions below to turn off your current screen lock.
  • Page 296: Device Security

    Draw your unlock screen pattern, enter your PIN, or enter your password. Tap None.  The screen lock is disabled. Device Security Configure security for your phone. From home, tap Apps > Settings > Lock screen and security  The Lock screen and security menu opens. Tap ON/OFF next to Unknown sources to enable installation of non-Google Play applications.
  • Page 297 Make passwords visible: Display password characters briefly as you type them.  Security policy updates: Automatically or manually check for security policy updates.  Send security reports: Send security reports to Samsung using Wi-Fi for threat analysis.  Device administrators: Manage your device administrators and application installation privileges.
  • Page 298: Privacy

     Pin windows: Pin an app on your device screen, preventing access to other features of your phone.  Usage data access: View the applications that can access your device’s usage history.  Notification access: View the applications that can access notifications you receive on your phone.
  • Page 299: Location Settings

    Location Settings Your Location services settings menu lets you select how your phone determines its location (using the wireless networks, GPS satellites, both, or neither). Enable Location Services Before using any features that require location assistance, you must enable your phone’s Location services.
  • Page 300 Tap ON/OFF to enable Location services.  Your phone’s Location services are enabled.  If you see a confirmation, follow the prompts to connect. Changing Location Method You can change the methods used for determining your location. Note: Location must be turned on to change locating method. From home, tap Apps >...
  • Page 301 Tap Location. Tap Locating method. Select a locating method. Each mode has a description of which method or methods are used to estimate your location.  Your phone’s Locating method is set. Location Services Google uses Location Reporting to store and use your device’s most recent location data. Google apps, such as Google Maps, can use this data to improve your search results based on places that you have visited.
  • Page 302: Report Diagnostic Info

    From home, tap Apps > Settings > Privacy Tap Location. Tap Google Location History and sign in to your Google Account for more options. Report Diagnostic Info You can choose to enable reporting of diagnostic info when your phone experiences technical problems. Settings...
  • Page 303: Easy Mode

    Enable Report Diagnostic Info From home, tap Apps > Settings > Privacy Tap Report diagnostic info. Read the consent information and tap Yes to enable. Easy Mode Easy mode provides a simpler experience using your phone, with a simpler home screen layout and simpler app interactions.
  • Page 304 Easy Mode Overview The following Easy mode options may be configured: Easy mode Option Description Standard mode Use the standard home screen layout. Use a simpler home screen layout and straight forward application Easy mode interactions. The font size Large will be applied throughout the device. Enable Easy Mode From home, tap Apps >...
  • Page 305 Tap Easy mode, and then select the apps you want to use from the Easy applications list. Tap Done to apply your Easy mode settings. Return to Standard Mode You can use the Easy mode Settings menu to return to Standard mode. From home, swipe the screen to the left and tap Settings >...
  • Page 306: Accessibility Settings

    Tap Standard mode and then tap Done. Accessibility Settings The Accessibility menu lets you enable and manage accessibility-related applications. Accessibility Settings Overview The following Accessibility options may be configured: Accessibility Option Description Vision Configure accessibility features for vision. Hearing Configure accessibility features for hearing and sounds. Configure accessibility features for handling and interactions with the Dexterity and interaction phone.
  • Page 307: Vision Accessibility Settings

    Accessibility Option Description Receive spoken feedback describing what you touch, select, or activate. TalkBack Control your device using configurable key combinations. Switch Access Access Accessibility Options From home, tap Apps > Settings > Accessibility Set available accessibility options.  Your Accessibility settings are applied and saved. Vision Accessibility Settings Your phone offers many features to assist users who are blind or low-vision.
  • Page 308 From home, tap Apps > Settings > Accessibility Tap Vision to configure options: Dark screen: Keeps your phone’s screen turned off at all times. When Dark screen is  enabled, double-press the Power/Lock key to turn it on or off while using your phone. ...
  • Page 309: Hearing Accessibility Settings

     Magnification gestures: Control zoom and pan options with specific gestures such as triple- tapping, double pinching, and dragging two fingers across the screen.  Grayscale: Display screens in grayscale instead of color.  Negative colors: Screen colors are reversed. ...
  • Page 310: Dexterity And Interaction Settings

    Hearing aids: Automatically adjusts to attempt to improve the sound quality for use with hearing aids.  Samsung subtitles (CC): Displays Samsung subtitles where available. Tap ON/OFF to turn the option on or off, and then configure options.  Google subtitles (CC): Displays Google subtitles where available. Tap ON/OFF to turn the option on or off, and then configure options like Language, Text size, and Caption style.
  • Page 311 From home, tap Apps > Settings > Accessibility Tap Dexterity and interaction to configure this option:  Assistant menu: Assistant menu can improve phone accessibility by providing quick access to important functions. A shortcut appears on all screens to give you access to the Assistant menu.
  • Page 312: Configure Other Accessibility Settings

    • Assistant plus: When turned on, Assistant plus displays contextual menu options for some apps in Assistant menu. Not all apps support this option. Tap Assistant plus, and then tap ON/OFF to turn the option on or off. After you turn on Assistant plus, enable or disable apps to use with Assistant plus.
  • Page 313: Add Accounts

     Notification reminder: Set the phone to alert you using vibration or sound to remind you of unread notifications.  Answering and ending calls: Select options for answering and ending calls. • Pressing the Home key: Answer calls by pressing the Home key. •...
  • Page 314 Tap Add account.  An Add account window appears. Tap an account type and then follow the prompts to add the required account information.  The account is added to the accounts list. Manage Existing Accounts From home, tap Apps >...
  • Page 315: Backup And Reset

    Your phone’s Backup and reset menu lets you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phone’s application storage, including: ● Your Samsung account ● Your Google Account ●...
  • Page 316 Backup and Reset Option Description Enable backup for application data, Wi-Fi passwords, and other settings Back up my data to your Google Account. When reinstalling an application, backed up settings and data will be Automatic restore restored from your Google Account. Reset all settings to their factory defaults except the security, language, Reset settings and account settings.
  • Page 317: Factory Data Reset

    When a device is factory reset, the device will not be able to be setup without the user entering the Google Account associated with the device. Caution: You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings.
  • Page 318 From home, tap Apps > Settings > Backup and reset  The Backup and reset menu opens. Tap Factory data reset. Settings...
  • Page 319 Read the factory data reset information page and tap Reset device. If prompted, enter your current pattern, PIN, or password. Tap Delete all.  Your phone will power down and reset itself.  Once the phone has reset, it will run through the Hands Free Activation and update processes again.
  • Page 320: Language And Input Settings

    Set the language for your display and menus. Default keyboard Set the default method for entering text. Samsung keyboard Set Samsung keyboard options. Google voice typing Set options for Google Voice text entry. Voice input Set your voice search options.
  • Page 321  The Language and input settings menu opens. Set options.  The Language and input settings are applied and saved. Select the Default Language for Your Phone From home, tap Apps > Settings > Language and input Settings...
  • Page 322 Tap Language. Tap an available language. Language and Input Options Some of the Language and input options are detailed below. From home, tap Apps > Settings > Language and input Settings...
  • Page 323: Battery Settings

    Language: Tap a language to assign it.  Default keyboard: Tap an input method to set it as the default.  Samsung keyboard: Configure your keyboard options.  Google voice typing: Configure your options, including language detection.  Voice input: Tap a settings option and follow the prompts.
  • Page 324: Power Saving Mode

    From home, tap Apps > Settings > Battery Tap Display battery percentage to show the percentage of battery charge remaining on the status bar. Tap items to view details.  Check your battery condition and access additional options. Power Saving Mode Save battery power by activating Power saving mode, which reduces or turns off certain features to decrease battery consumption.
  • Page 325 Turn On Power Saving Mode From home, tap Apps > Settings > Battery Tap Power saving mode. Tap ON/OFF to enable Power saving mode.  Power saving mode is activated. Tap Start power saving to enable Power saving mode immediately, or at a selected percentage of battery power.
  • Page 326: Ultra Power Saving Mode

    Ultra Power Saving Mode Conserve power and extend your phone’s battery life by using a minimal home screen layout, limiting the number of usable apps, turning off mobile data when the screen is off, and turning off connectivity features such as Wi-Fi and Bluetooth. Turn On Ultra Power Saving Mode From home, tap Apps >...
  • Page 327: Storage Settings

    Turn Off Ultra Power Saving Mode ■ From home, tap More > Turn off Ultra power saving mode.  The phone returns to normal power mode. Storage Settings The Storage settings menu lets you manage internal storage on your phone. Storage Settings Overview The sound settings menu allows you to configure the following options: Storage Device...
  • Page 328: Microsd Card

    Access Storage Settings From home, tap Apps > Settings > Storage View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information. microSD Card A microSD memory card is an optional accessory (not included) that allows you to store images, videos, music, documents, and other data on your phone.
  • Page 329 Install a microSD Card Follow the instructions below to install an optional memory card (not included). Remove the back cover.  Grasp the phone firmly and locate the slot at the top of the phone.  Place your fingernail in the opening and firmly “pop” the cover off the phone. With the gold contacts facing down, slide the card into the slot.
  • Page 330: Date And Time Settings

    Format a microSD Card Formatting a microSD card permanently removes all files stored on the card. From home, tap Apps > Settings > Storage. Scroll down the screen, tap Format SD card > Format SD card > Delete all. Note: Formatting erases all the data on an installed microSD card, after which the files CANNOT be retrieved.
  • Page 331: Activate This Device

    Access Date and Time Options From home, tap Apps > Settings > Date and time Set available date and time options.  Your date and time settings are applied and saved. Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone.
  • Page 332: System Update

    From home, tap Apps > Settings > Activate this device  The Self Service menu appears. Follow the prompts to activate your phone or review your summary.  Your phone activates. If already activated on an account, you will see a usage and plan summary.
  • Page 333: About Device

    Access System Update ■ From home, tap Apps > Settings > System Update  The System Update menu appears. For details about updating your phone, see Update Your Phone. About Device The About device menu lets you access important phone information, search for and apply updates, and view legal and safety information.
  • Page 334 Review various types of important legal information, including Open Legal information source licenses, Google legal information, System WebView licenses, Wallpapers, Samsung legal information, and the Privacy Alert. Change the name of your device (other devices see this name when Device name using Mobile Hotspot or Bluetooth).
  • Page 335 Access About Device Options From home, tap Apps > Settings > About device Select or view available options.  Your phone information is displayed. Settings...
  • Page 336: For Assistance

    For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Virgin Mobile Account Information and Help Find out about managing your account online and on your phone, buying additional minutes for your plan, and getting help.
  • Page 337: Samsung Knox

    Full written terms and detailed information about the warranty and obtaining service are available on the device at: Settings > About device > Legal Information > Samsung legal or you may access the online version of the Health/Safety and Warranty guide for your device at: English samsung.com/us/Legal/Phone-HSGuide...
  • Page 338: Disclaimer Of Warranties; Exclusion Of Liability

    DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS. Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating thereto (the “Phone System”), is proprietary to Samsung and protected under federal...
  • Page 339: Copyright Information

    Mobile name and logo are registered trademarks of Virgin Enterprises Ltd. and used under license by Virgin Mobile. Other marks are the property of their respective owners. ©2015 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, and Samsung Milk Music are all trademarks of Samsung Electronics Co., Ltd.
  • Page 340: Index

    Index 3-way Calling, 83 History, 152 About Device, 324 Launch connection, 150 Accessibility Settings, 297 Settings, 155 Accessory Port, 5 Windows, 153 Account (Virgin Mobile) Calculator, 181 Auto Pay, 327 Calendar, 182 Manage, 327 Add event, 183 Top-up, 327 Settings, 190 Accounts Sync, 188 Add new, 304...
  • Page 341 Instagram, 209 Create account, 27 International Dialing, 88 Delete threads, 123 Internet, 106 Labels, 120 Keyboard Mute threads, 122 Samsung, 24 New messages, 118 Language Settings, 311 Read and reply, 118 Legal Information, 328 Read messages, 118 Location Report spam, 125...
  • Page 342 Rotate, 10 Google Play Music, 204 Samsung Keyboard, 24 My Files, 212 Samsung KNOX, 328 NextRadio, 212 Samsung Milk Music, 213 Notification Icons, 54 Save a Phone Number, 95 Notification Panel, 52 Screen Lock, 278 Notification Settings, 262 Screen Timeout, 271...
  • Page 343 Share Record video, 160 Contacts, 100 Videos Slide, 9 Record, 160 Sound Settings, 262 Share via Bluetooth, 176 Speaker, 5 Share via messaging, 174 Spread, 11 Share via YouTube, 177 Status Bar, 52 Virtual Private Networks (VPN), 255 Status Icons, 53 Add connection, 258 Stopwatch, 196 Secure credential storage, 256...

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