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ZTE Blade
X Max
User Guide

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Table of Contents
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Summary of Contents for Zte CRICKETBlade X Max

  • Page 1 ZTE Blade X Max ™ User Guide...
  • Page 2: Table Of Contents

    Contents Some of the contents in this manual may differ from your phone depending on the software of the phone . Actual color may vary . Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Your phone is designed to make it easy for you to access a wide variety of Installing the nano-SIM card/microSDXC™...
  • Page 3 Knowing the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Checking voicemail .
  • Page 4 Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Replying to a message .
  • Page 5: Getting Started

    Getting started Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Wireless &...
  • Page 6: Charging The Battery

    . Warning! Powering your phone on/off • Use only ZTE-approved chargers and USB Type-C™ cables . The use of • Press and hold the Power key to power on your phone . unapproved accessories could damage your phone •...
  • Page 7: Using The Touch Screen

    To lock the screen and keys: • Drag – To drag, press and hold your finger with some pressure before you start to move your finger . While dragging, do not release your finger until To quickly turn the screen off and lock the keys, press the Power key . you have reached the target position .
  • Page 8: Getting To Know Your Phone

    Getting to know your phone (back) Proximity and light sensor Microphone Back camera Front camera Flash Headset port Fingerprint Earpiece sensor Nano-SIM/ microSDXC Volume key card tray Key functions Power key Function Power key Press and hold to turn Airplane mode on or off, Touch screen restart, or power off .
  • Page 9: Getting To Know The Home Screen

    Getting to know the home screen Adding a new home screen panel 1 . Press and hold an empty area of the home screen . The home screen is the starting point for your phone’s applications, functions, and menus . You can customize your home screen by adding shortcuts, 2 .
  • Page 10: Personalizing

    Personalizing 3 . Scroll through the list and select the ringtone you’d like to use . 4 . Tap OK . Changing the system language Notes: 1 . Press the Home key > > Settings > Languages & input > Languages . •...
  • Page 11: Using Do Not Disturb Mode

    or press and hold the Volume down key to switch the phone to vibration Notes: mode . Press the Volume down key again in vibration mode to switch the • To set a Do not disturb exception for a specific app, press the Home phone to silent mode .
  • Page 12: Setting The Theme

    Notes: • Tap Pattern to create a pattern that you must draw to unlock the screen . • Your phone can automatically adjust the screen brightness for available • Tap PIN or Password to set a numeric PIN or a password that you must light .
  • Page 13: Using Your Fingerprint

    Unpinning the screen 3 . Tap to enable the fingerprint actions you want: • Wake up and unlock your phone: When the screen lock is enabled with To unpin the screen and return to normal use, press and hold the Back key . a pattern, PIN, or password, you can wake up the phone and unlock it If you enabled the Lock device when unpinning option, unlock the screen with with a registered fingerprint .
  • Page 14: Knowing The Basics

    Knowing the basics Monitoring the phone status Managing notifications The Status Bar at the top of the home screen provides phone and service The Status Bar at the top of the home screen provides notification icons on status icons on the right side . Below are some of the icons you may see . the left side .
  • Page 15: Using Quick Settings

    Using Quick Settings • To open the Notification Panel, swipe your finger down from the top of the screen . The Quick Settings in the Notification Panel make it convenient to view or • To close the Notification Panel, swipe your finger up from the bottom of the change the most common settings for your phone .
  • Page 16: Managing Shortcuts And Widgets

    Moving shortcuts or widgets • Auto-rotate / Portrait: Tap to turn auto-rotation of the screen on or off . Press and hold to open the Display menu . 1 . Press and hold a widget or shortcut on the home screen . •...
  • Page 17: Rearranging The Primary Shortcuts

    Rearranging the primary shortcuts Google keyboard The home screen includes a customizable primary shortcuts area at the The Google keyboard provides a layout similar to a desktop computer bottom of all home screen panels . You can keep up to four items in addition keyboard .
  • Page 18: Touchpal Keyboard

    TouchPal keyboard • Press and hold and slide to to change to a smaller keyboard for easier one-handed typing . Tap to switch to the right-hand or left-hand The TouchPal keyboard offers three layouts: FULL, PHONEPAD, and T+ . You can keyboard, respectively .
  • Page 19 The PHONEPAD layout The PHONEPAD layout is similar to a phone pad . End of the word Tap an alphabetic key repeatedly until the desired letter or number appears . Press and hold the key and slide left or right to choose the text you need . Start of the word If word prediction is enabled, just tap the keys once and choose the right word .
  • Page 20: Editing Text

    • Replace text with the clipboard text: Select the text you want to replace . 4 . Drag the correct candidate word to the space key to add the word to Then tap PASTE . the text field . Notes: •...
  • Page 21: Uninstalling Or Disabling An App

    Connecting to networks and devices Uninstalling or disabling an app 1 . Press the Home key > to open the application list screen . Connecting to mobile networks 2 . Press and hold an application icon and drag the icon to at the top of the screen .
  • Page 22: Disabling 2G Service

    Disabling 2G service When Wi-Fi is on, you receive notifications in the Status Bar when your phone detects an open Wi-Fi network . Slide the Network notification switch to the 1 . Press the Home key > > Settings > Mobile networks . position to turn off notifications .
  • Page 23: Using Wi-Fi Direct

    Connecting to a WPS network 2 . Tap to adjust the following settings . Wi-Fi Protected Setup (WPS) is a feature that makes it easy to add your phone • Network notification: Get notifications in the Status Bar when Wi-Fi is on to access points that support WPS .
  • Page 24: Changing The Device Name

    4 . Tap a device name under Peer devices to connect with it . The other device When Bluetooth is on, the icon will appear in the Status Bar . Your phone will will receive a Wi-Fi Direct connection prompt and need to accept the be visible to nearby devices while Bluetooth Settings is open .
  • Page 25: Devices

    If you are using USB tethering, you must turn that off before you can use a USB 1 . Press the Home key > > Settings > Bluetooth and make sure Bluetooth is cable to transfer files between your phone and computer . turned on .
  • Page 26: Using The Microsdxc Card As Portable Storage

    Using the microSDXC card as portable storage Sharing your mobile data connection via USB You can access the Internet on your computer via the USB tethering feature of You can use your microSDXC card as portable storage . your phone . This feature requires a data connection on a mobile network and Removing the microSDXC card from your phone may result in data charges .
  • Page 27: Connecting To Virtual Private Networks

    Setting up your mobile hotspot Note: You need to set a lock screen pattern, PIN, or password before you can use a VPN . You can change the name of your phone’s Wi-Fi network (SSID), secure your portable Wi-Fi hotspot, and set other options . Adding a VPN 1 .
  • Page 28: Phone Calls

    Phone calls Ending a call During a call, tap on the screen . You can place calls from the Phone app, the Contacts app, or other apps or widgets that display contact information . Wherever you see a phone number, Answering or rejecting calls you can usually tap it to dial .
  • Page 29: Working With The Call History

    Working with the call history To add the number to an existing contact, tap Add to a contact below the call number . Tap a contact in the list . The call history is a list of all the calls you’ve placed, received, or missed . It 4 .
  • Page 30: Checking Voicemail

    Checking voicemail • Tap the other number to put the caller you are speaking to on hold and switch to the other call . If you have set the phone to divert calls to voicemail, callers can leave • Tap to end the current call .
  • Page 31: Adjusting Your Call Settings

    Setting up a conference call Setting answer and end calls options With this feature, you can talk to two people at the same time . 1 . Press the Home key > > > Settings > Answer and end calls . 1 .
  • Page 32 Setting caller ID and call waiting • Tap Service to select the voicemail service provider . Your carrier is the default . 1 . Press the Home key > > > Settings > Call settings > Additional • Tap Setup > Voicemail number to edit the voicemail number . settings .
  • Page 33: Contacts

    Contacts • TTY Off: Users who can hear and talk can disable TTY support . • TTY Full: Users who cannot talk or hear may use this mode to send and You can add contacts on your phone and synchronize them with the receive text messages through a TTY device .
  • Page 34: Setting Up Your Own Profile

    Setting up your own profile Exporting contacts to the microSDXC card or phone storage You can create your own name card in your phone . 1 . Press the Home key > 1 . Press the Home key > > CONTACTS . 2 .
  • Page 35: Working With Groups

    Removing a contact from favorites Deleting a group 1 . Press the Home key > > FAVORITES . 1 . Press the Home key > > GROUPS . 2 . Tap a favorite contact, and then tap at the top of the screen . 2 .
  • Page 36: Accounts

    Accounts Setting a ringtone for a contact Assign a special ringtone to a contact, so you know who is calling when you Adding or removing accounts hear the ringtone . 1 . Press the Home key > > CONTACTS . You can add multiple Google accounts and Microsoft Exchange ActiveSync ®...
  • Page 37: Configuring Account Sync

    Email Configuring account sync Press the Home key > > Email . Use Email to send and receive email from Configuring auto-sync settings your webmail or other accounts, using POP3 or IMAP , or to access your 1 . Press the Home key > >...
  • Page 38: Checking Your Email

    Checking your email • While in a message list (for instance, the inbox), tap the circle in front of the message(s) and then tap (mark read) or (mark unread) . Your phone can automatically check for new emails at the interval you set when setting up the account .
  • Page 39: Changing General Email Settings

    Messaging Editing an email account You can change a number of settings for an account . The options you can You can use Messaging to exchange text messages (SMS) and multimedia configure depend on the type of account . messages (MMS) . 1 .
  • Page 40: Adding An Attachment

    Adding an attachment Replying to a message Messages you receive are appended to existing threads of the same number . If the new message comes from a new number, a new thread is created . Number Function 1 . On the Messaging screen, tap the thread that has the message you want Tap to select a focus area .
  • Page 41: Calendar

    Calendar Viewing event details In Agenda, Day, or Week view, tap an event to view its details . Calendar on the phone works with the web-based Google Calendar service ™ for creating and managing events, meetings, and appointments . It also works In Month view, tap a day to view events on that day, and then tap an event to with the Microsoft Exchange ActiveSync calendar once you sign in to your view its details .
  • Page 42: Changing Calendar Settings

    Browser Changing calendar settings To change Calendar settings, open a Calendar view (Day, Week, Month, or Use Browser to view web pages and search for information . > Settings . You can change General settings, which apply Agenda) and tap to all accounts, or other settings that only apply to specific accounts .
  • Page 43: Downloading Files

    Downloading files Removing a bookmark > Bookmarks tab . 1 . Tap 1 . Press and hold an image or a link to a file or to another webpage . 2 . In the menu that opens, tap Save image or Save link . 2 .
  • Page 44: Camera

    Camera Number Function Change the flash setting (back You can take photos and record videos . Photos and videos are stored to the camera only) . phone’s memory card or to the phone’s internal storage . You can copy them to your computer or access them in the Gallery app .
  • Page 45: Using Manual Camera Mode

    Using manual camera mode Using panorama mode > PANORAMA . 1 . In the Camera app, tap You can use the MANUAL camera mode to adjust more camera options for your photo, such as ISO, white balance, and exposure . 2 .
  • Page 46: Customizing Camera And Video Settings

    • Help: Enable the Help icon on the viewfinder screen, or tap More to view 3 . Tap to start and to stop recording . You can also tap to pause help details . or resume recording . • Restore defaults: Restore default camera and video settings . Note: While recording is in progress, you can tap to save the frame as a photo .
  • Page 47: Gallery

    Gallery Working with pictures Tap a picture in an album to view the picture in full screen . Double-tap the Opening the gallery picture, or pinch two fingers together or spread them apart to zoom out or in . Slide left or right to view other pictures in the album . Press the Home key >...
  • Page 48: Playing Videos

    Making a GIF or a collage • You can delete a picture or video by swiping it up in the filmstrip view . If you accidentally delete one, tap UNDO to retrieve it . You can put together a few pictures in the same album to make an animated •...
  • Page 49: Music

    Music Viewing your music library Press the Home key > > Music, and your music library is displayed . All your Press the Home key > > Music to play audio files stored on your phone . audio files are cataloged according to the information stored in the files . Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, Your music is organized by All Songs, Playlists, Favorites, Artists, Albums, and...
  • Page 50: Playing Music

    Playing music View track information . Tap a song in the music library to listen to it . Tap the playback bar and the Turn shuffle on or off . following playback screen appears: Playback control . Skip songs or pause and resume playback . Drag the slider to jump to any part of the song .
  • Page 51: Video Player

    Video Player Number Function Use Video Player to manage your video library and watch videos . Return to video library list . Opening the video library Change the video ratio (fit to screen) . Press the Home key > > Video Player to view your video library . Swipe up or Playback control: Skip videos or pause and resume playback .
  • Page 52: Fm Radio

    FM Radio Sharing videos 1 . In the video library, press and hold a video . With FM Radio, you can search for radio channels, listen to them, and save 2 . Check other videos you want to share . them on your phone .
  • Page 53: Editing A Saved Channel

    More apps Editing a saved channel 1 . Open the FM Radio app and tap > All channels to display the list of Argus saved channels . 2 . Press and hold a channel and select Rename or Delete . Argus provides activity and diet tracking along with a social network focused on health and fitness .
  • Page 54: More Apps

    Calculator Using stopwatch and countdown 1 . Open the Clock app and tap Press the Home key > > Calculator to use the phone’s convenient built-in calculator for some basic as well as advanced mathematical equations . 2 . Stopwatch allows you to record up to 100 lap times, while countdown allows you to set a time and count down to zero .
  • Page 55: File Manager

    File Manager 2 . Tap to turn high-quality recording on or off . Quickly access all of your images, videos, audio clips, and other types of files 3 . Tap to start recording . During recording, you can tap to pause and on your phone and on the memory card .
  • Page 56: Settings

    Settings • Gmail: Send and receive emails via your Gmail or other accounts . • Google: Use Google search or get information when you need it with Press the Home key > > Settings . Settings contains most of the tools for Google Now .
  • Page 57: Device

    Data usage USB tethering In Settings, tap More > USB tethering to share your phone’s mobile data • Data saver: Enable or disable Data Saver, which prevents apps from using connection with a PC via USB (see Connecting to networks and devices – a data connection in the background .
  • Page 58 Sound • Screen saver: Manage the Screen saver function, which can display colors or photos when the phone is docked or charging . Adjust different types of volume (see Personalizing – Adjusting volumes), • Ambient display: Tap to enable/disable this feature, which causes the toggle sound, vibration, and mute (see Personalizing –...
  • Page 59: Personal

    Storage Mi-PoP Turn Mi-PoP on or off and customize available buttons . When Mi-PoP is Check memory information for the internal phone storage and the enabled, a floating bubble appears on the edge of the screen, allowing one- microSDXC card (if one is installed) . hand operation of your phone .
  • Page 60 • Device only: Use only GPS to pinpoint your location . • Device administrators: View or deactivate apps you have authorized to be device administrators . In the Location menu, tap Accelerated Location to use Qualcomm IZat™ ® • Unknown sources: Permit installation of apps from sources other than the hardware accelerated location services to determine your location, or tap Play Store .
  • Page 61: System

    Backup & reset • Personal dictionary: Add new words to the phone’s dictionary or remove words from the dictionary . The words you add are used for spelling check • Back up my data: Back up app data, Wi-Fi passwords, and other settings and word suggestion .
  • Page 62: Upgrading The Phone Software

    . The network signal is too weak at your current location (for Note: Visit the ZTE official handset service support website (http://www . Move to a location where the example, in a basement or near ztedevice .com/support) and click your country or region to learn more...
  • Page 63: Troubleshooting

    Problem Possible causes Possible solution Problem Possible causes Possible solution The battery or battery charger is The nano-SIM card has Take the nano-SIM card to your Contact the dealer . damaged . malfunctioned or is damaged . service provider for testing . The phone’s temperature is Adjust the battery charging nano-SIM...
  • Page 64: Health And Safety Information

    Health and safety information Radio frequency (RF) energy This phone is designed and manufactured not to exceed the emission General safety limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States . Don’t make or receive During SAR testing, this device was set to transmit at its highest certified power phone calls while driving .
  • Page 65: Fcc Compliance

    Caution: Changes or modifications not expressly approved by the 10 mm away from your body to ensure RF exposure level compliant with or lower than the reported level . To support body-worn operation, choose belt manufacturer could void the user’s authority to operate the equipment . clips or holsters that do not contain metallic components, to maintain a The antenna(s) used for this transmitter must not be co-located or operating separation of 10 mm between this device and your body .
  • Page 66: Ctia Requirements

    use with hearing aids . It is important to try the different features of this phone • Do not short-circuit a battery or allow metallic conductive objects to thoroughly and in different locations, using your hearing aid or cochlear contact battery terminals . implant, to determine if you hear any interfering noise .
  • Page 67 Small children You must always turn off your phone wherever the use of a phone is prohibited . Use of your phone is subject to safety measures designed to Do not leave your phone and its accessories within the reach of small protect users and their environment .
  • Page 68: Electrical Safety

    Connection to a car physician . To reduce the risk of blackouts or seizures, you can use your phone in a well-lit room and take frequent breaks . Seek professional advice when connecting a phone interface to the vehicle electrical system . Repetitive strain injuries To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing Faulty and damaged products...
  • Page 69: Explosive Environments

    Medical devices Please consult your doctor and the device manufacturer to determine ZTE offers you a limited warranty that the enclosed subscriber unit and its if operation of your phone may interfere with the operation of your enclosed accessories will be free from defects in material and workmanship medical device .
  • Page 70: Consumer Limited Warranty

    (iv) cosmetic damage; (v) any Product on which warranty stickers or Product serial numbers have been removed, altered, or rendered ZTE (“Seller”) offers you a limited warranty that the enclosed product illegible; (vi) cost of installation, removal, or reinstallation; (vii) signal reception or products (the “Product”) will be free from defects in material and...
  • Page 71: How To Get Warranty Service

    You may have other warranty programs with your purchase, such as warranty The retailer can return the units to a ZTE authorized service center in the US for exchange . If so, please refer to the equipment package or the original point repair service .
  • Page 72: Specifications

    Specifications Notes Handset specifications are shown in the following table . Operating system Android 7 .1 .1 (Nougat) ™ Handset standards LTE bands: 2, 4, 5, 12 UMTS/HSPA/HSPA+ bands: 1, 2, 4, 5 GSM/GPRS/EDGE bands: 2, 3, 5, 8 Dimensions 6 .50"...
  • Page 73 Notes NOTES...

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Blade x max

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