LG SIGNATURE LUWM101HWA Owner's Manual page 52

52 TROUBLESHOOTING
Problem
Detergent compartments
clogged from incorrect filling.
Incomplete or
Too much detergent used.
no dispensing of
detergent
Insufficient water supply.
Normal residue.
Control panel has powered off
due to inactivity.
Washer is unplugged.
Water supply is turned off.
Controls are not set properly.
Door is open.
Circuit breaker/fuse is tripped/
blown.
Washer will not
operate
Control needs to be reset.
Start/Pause was not pressed
after a cycle was set.
Extremely low water pressure.
Washer is too cold.
Possible Cause
Make sure that detergent and additives are put into the
correct Auto Dispense reservoirs. Make sure that the
Auto Dispense tray is properly installed before the start
of the cycle.
If dispensing manually, make sure that the suggested
amount of detergent is used per the manufacturer's
recommendations. You may also dilute the detergent with
water to the maximum fill line on the reservoir to avoid
clogging. Use only HE (High-Efficiency) detergent.
NOTE: Always use as little detergent as possible. High-
Efficiency washers need very little detergent to achieve
optimum results. Using too much detergent will cause
poor wash and rinse performance and may contribute to
odors in washer.
Make sure that both hot and cold water faucets are
turned on all the way.
Detergent may have hardened due to lack of use. If this
residue builds up it can interfere with normal dispensing
of products. Refer to the cleaning instructions.
This is normal. Press the Power button to turn the
washer on.
Make sure cord is plugged securely into a working outlet.
Turn both hot and cold faucets fully on.
Make sure the cycle was set correctly, close the door and
press the Start/Pause button.
The washer will not operate if the door is open. Close the
door and make sure that nothing is caught in the door
seal area preventing it from closing completely.
Check house circuit breakers/fuses. Replace fuses or
reset breaker. The washer should be on a dedicated
branch circuit. The washer will resume the cycle where it
stopped once power is restored.
Press the Power button, then re-select the desired cycle
and press the Start/Pause button.
Press the Power button then re-select the desired cycle
and press the Start/Pause button. The washer will shut
off if the Start/Pause button is not pressed within 60
minutes.
Check another faucet in the house to make sure that
household water pressure is adequate.
If the washer has been exposed to temperatures below
freezing for an extended period of time, allow it to warm
up before pressing the Power button.
Otherwise, the display will not come on.
Solutions