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H-RACER TECHNICAL SUPPORT
1. The H-racer does not move or runs slowly:
a. Check to see if the balloon inside the car's storage tank is full, the wires are not touching the wheels and
the switch underneath the car chassis is at the "on" position.
b. If the balloon is empty, you must complete refueling of the car then turn the switch to the "on" position.
c. If the hydrogen storage cylinder's inner balloon appears to be full, unwanted gases have entered your
system. The H-racer only operates on pure hydrogen drawn from its storage tank. One quick fix is to use the
tip of a screw driver to lightly push in the car's refueling input valve, while leaving the car switched "on". You
will notice the car will start moving again. By doing this you would have removed some of the unwanted
gases from the balloon inside the hydrogen storage cylinder.
d. If the wires are touching the wheels move them away so the wheels run freely.
2. The balloon inside the car's storage tank does not fill up:
a. Check the rubber seal securing the balloon inside the cylinder has not become dislodged.
b. Make sure all the tubes inside the car are well connected and that the output valve of the refueling station
is well connected to the input valve of the car (press the output valve tightly into the input valve). You may
want to unplug and plug the connectors once more to be sure.
c. Make sure you filled the Hydrogen Station's water tank with water (distilled water*) and wait for 5 minutes
before turning it on. When it is switched on, check to see that the refueling station is releasing small bubbles
on the top left hand side of the water tank.
d. If all connections are correct and bubbles are released, and the balloon still does not fill up - your H-racer
refueling system is damaged due to improper use. Do not attempt to repair or fix your H-racer, contact
support@horizonfuelcell.com for assistance.
3.The blue LED lights do not flash and/or no bubbles appear in the Hydrogen Station's water tank:
a. If you are using solar panels, make sure the solar panel is in direct sunlight. The standard solar cell
included with the Hydrogen Station will fill the H-racer after at least 10 minutes in strong sunlight. Also,
check whether the cable connections are correct.
b. If you are using the "ON" battery power option and bubbles are appearing slowly the batteries may be out
of power. Please replace the alkaline batteries inside the Hydrogen Station with new alkaline batteries.
c. If the bubbles are appearing slowly or if there are no bubbles in the Hydrogen Station's water tank, first
add water to the water tank filling it to the top and then position the tube connected to the syringe at the top
left outlet from the tubing where the bubbles should be released. Pull the inner container of the syringe
towards you. Empty the water in the syringe into the water tank. Repeat this step several times until you see
the bubbles come out from the top left outlet.
*Be careful not to use the refueling station continuously. Continuous use (over 20 minutes) will
damage the refueling station permanently. Turn off the refueling station immediately after the refuel-
ing of the H-racer is complete.
6. The H-racer runs slowly and runs for a short time, but the hydrogen storage cylinder is full of hydrogen:
a. The fuel cell needs to be warmed up by adding water and short circuiting. Use the syringe to inject 0.2 ml
purified water into the fuel cell. Allow this to sit for 3 minutes. Turn on the hydrogen station and connect the
rubber hose without the valve to one of the nozzle of the fuel cell. Use the wire to connect the red and black
jack on the fuel cell. Keep the wire connected for 2-5 minutes and then disconnect. The fuel cell will now be
ready for use.
b. After you have finished using the fuel cell, it is highly recommended to place it inside the air-sealed
aluminium bag provided. This will protect the fuel cell while you are not using the H-racer.
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