Bugaboo Cameleon 3 User Manual page 16

4. To claim under Bugaboo's warranty you must provide Bugaboo with the following:
- a copy of the dated purchase receipt,
- a clear description of the complaint and
- the defective product and/or photographs of the defective part or product.
5. Bugaboo's warranty is not transferable and may therefore only be invoked by the
first owner.
6. Bugaboo's warranty does not affect any statutory rights you may have, for example
the right to hold the retailer accountable for defects.
what is covered by the Bugaboo's warranty?
Bugaboo's warranty applies in respect of the product and covers the following:
- all manufacturing defects in the chassis, frame and the wheels;
- all manufacturing defects in the adapters (frame and car seat adapters);
- zippers;
- all parts of the harness of the product;
- seams in the covering;
- Velcro ; and
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- colourfastness.
Bugaboo's warranty will be void in the
following circumstances:
- If you have made or arranged for modifications or repairs to be made without first
having received written permission from Bugaboo or the retailer.
- Defects resulting from neglect or an accident and/or from any use or maintenance
other than that indicated in the user guide.
- If the serial number has been damaged or removed.
- Damage to the product caused by normal wear and tear.
- Incorrect mounting or installation of third-party parts that are incompatible with the
product.
- Inadvertent or unintentional damage, abnormal use or insufficient care.
- Improper storage / product care.
- Damage to push bars or upholstery due to normal daily use of the product.
- Holes or tears in the tires.
- Damage due to improper use or due to failure to follow user guide.
- Damage due to repairs carried out by unauthorized persons or due to improper
disassembly of the product.
- Transport damage (during air transport or other modes of transport): carefully inspect
your product after it was shipped by the airline (or other carrier) and in case of any
damage immediately file a claim with the carrier.
- Customer dissatisfaction with the product in terms of fit, weight, functionality, colour
or design.
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