Jarv active fit +hr User Manual page 16

FAQ
Pairing issues?
1. Please make sure that your Bluetooth function on
your device is turned ON and that your device is a
supported model - OS Android 4.3 & above and iOS
7.1 & above.
2. Please make sure the distance between your
phone and device is no more than 1ft. while pairing.
3. Please make sure the device is fully charged.
If the problem still persists, please contact us for
further troubleshooting.
Can't connect the device with the app?
• Please turn off and ON your Bluetooth function
and/or Power Cycle (Restart) your device.
• Delete the app and reinstall it.
How to restore band to Factory Settings
Make sure the device is connected to the App, Go in
User Interface, and select System
the app, Click on
Setting Restart Device, you will be prompted to
->
Confirm Reboot of the device.
How to update the device
Make sure the device is connected to the App, Go in
Device Interface
the app and Select and scroll down
Device Upgrade. You will be prompted to Pair your
to
device if it is not already paired. Please wait a few
minutes for the update to be complete.
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