Troubleshooting - Philips HD9388 User Manual

- Once every month for areas with high water hardness.
Fill the kettle with white vinegar (8% acetic acid) up to one quarter of
1
the MAX indication.
Add water to the MAX indication.
2
Press the green tea button to heat up the water to 80ºC and then
3
press the KEEP WARM button.
Empty the kettle after 30 minutes and rinse the inside thoroughly.
4
Repeat the descaling procedure if there is still some scale in the
5
kettle.
Note: You can also use an appropriate descaler. In that case, follow the
instructions on the package of the descaler.
Descaling the kettle (hD9386/hD9388)
If the kettle needs to be descaled, the calc light lights up on the display of
the base.
Fill the kettle with white vinegar (8% acetic acid) up to one quarter of
1
the MAX indication.
Add water to the MAX indication.
2
To start the descaling process, press the black tea button and the
3
personal setting button at the same time (Fig. 20).
The kettle heats up the water to 80ºC.
,
During the descaling process, the calc light slowly pulsates until the
,
descaling process has finished.
The display counts down the time of the descaling process (30
,
minutes) in steps of 5 minutes. The time on the display slowly pulsates.
When the descaling process is finished, you hear an audible signal and
,
the appliance switches off automatically.
Follow steps 4 and 5 in section 'Descaling the kettle (HD9380/
4
HD9384)' above.
Note: If you take the kettle off the base before the descaling process is finished,
the appliance switches off automatically. You can also deactivate the descaling
process by pressing any of the preset buttons.
Note: If you do not descale the kettle, the calc light lights up the next 5 times
you use the kettle.
storage
- To store the cord, wind it around the cord storage facility in the bottom
of the base (Fig. 2).
Ordering accessories
To purchase accessories for this appliance, please visit our online shop at
www.shop.philips.com/service. If the online shop is not available in
your country, go to your Philips dealer or a Philips service centre. If you have
any difficulties obtaining accessories for your appliance, please contact the
Philips Consumer Care Centre in your country. You find its contact details in
the worldwide guarantee leaflet.
Environment
- Do not throw away the appliance with the normal household waste
at the end of its life, but hand it in at an official collection point for
recycling. By doing this, you help to preserve the environment (Fig. 21).
guarantee and service
If you need service or information or if you have a problem, please visit
the Philips website at www.philips.com/support or contact the Philips
Consumer Care Centre in your country. You find its phone number in the
worldwide guarantee leaflet. If there is no Consumer Care Centre in your
country, go to your local Philips dealer.

Troubleshooting

This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Centre in your country.
Signal Meaning/solution
The light ring around After the water has reached the set
one preset button lights temperature, the light of the selected preset
up while the other light button stays on for 5 minutes.
rings are off.
The light ring of the The temperature of the water is higher
preset button I pressed than the temperature of the selected preset
flashes 3 times. button.
Signal Meaning/solution
E5 appears on the The kettle is out of order. Contact an
display. authorised Philips service centre or the
Consumer Care Centre in your country.
The kettle beeps. The water has reached the set temperature.
Problem Possible solution
I cannot set The current temperature of the water in the kettle
the desired is probably higher than the temperature you want to
temperature. set. You can add cold water to the kettle. If you wish
to reheat the water immediately, you can only select
100ºC.
I try to switch When there is no water in the kettle, the boil-
on the kettle but dry protection trips and the kettle switches off
it switches off automatically. You may need to put more water in
automatically. the kettle (at least 0.25 litres).
The kettle is not placed on its base correctly.
Remove the kettle from the base and correctly place
it on the base again.
The kettle The kettle keeps the water warm for 30 minutes and
switches off then switches off automatically. To keep the water
automatically warm longer, press the KEEP WARM button again
when the keep- after it has finished.
warm function is
active.
한국어
소개
필립스 제품을 구입해 주셔서 감사합니다! 필립스가 드리는
지원 혜택을 받으실 수 있도록 www.philips.co.kr에서 제품을
등록하십시오.
각 부의 명칭 (그림 1)
1 뚜껑
2 주입구
3 수위 표시기
4 뚜껑 열림 버튼
5 받침대
6 받침대 연결부
7 코드 보관함
8 전원 플러그
9 홍차 버튼
10 녹차 버튼
11 허브차/과일차 버튼
12 인스턴트 커피 버튼
13 40ºC 버튼
14 보온 버튼
15 즉석 수프/핫 초코 버튼
16 온도 설정 버튼
17 루이보스차 버튼
18 화살표 버튼
19 석회질 세척
20 표시창
중요 사항
본 제품을 사용하기 전에 이 사용 설명서를 주의 깊게 읽고 나중에
참조할 수 있도록 잘 보관하십시오.
위험
-
주전자나 받침대를 물 또는 다른 액체에 담그지 마십시오.
경고
-
제품에 전원을 연결하기 전에, 제품에 표시된 전압과 사용
지역의 전압이 일치하는지 확인하십시오.
-
플러그, 전원 코드, 받침대 또는 제품 자체가 손상된 경우에는
본 제품을 사용하지 마십시오.
-
전원 코드가 손상된 경우, 안전을 위해 필립스 서비스 센터 또는
필립스 서비스 지정점에 의뢰하여 교체하십시오.
-
신체적인 감각 및 정신적인 능력이 떨어지거나 경험과 지식이
풍부하지 않은 성인 및 어린이는 혼자 제품을 사용하지 말고
제품 사용과 관련하여 안전에 책임질 수 있도록 지시사항을
충분히 숙지한 사람의 도움을 받으십시오.
-
어린이가 제품을 가지고 놀지 못하도록 지도해 주십시오.