Warranty - Friedman SMALLBOX Instruction Manual

FRIEDMAN L IMITED L IFETIME W ARRANTY
Thank y ou f or c hoosing F riedman. F riedman
manufactures s ome o f t he w orld's m ost r eliable
hand-­‐wired, a ll-­‐tube a mplifiers a nd s peaker
cabinets. F riedman t akes g reat p ride i n a n
extremely t horough t esting p rocedure w hich i s
implemented o n e ach p roduct p rior t o s hipment.
In t he u nlikely e vent t hat y ou h ave a p roblem
with y ou a mplifier, p lease r efer t o w arranty
below. F riedman s tands b ehind o ur p roducts l ike
no o ther a nd w e're h ere t o h elp y ou!
AMPLIFIERS: F riedman o ffers a l imited l ifetime
warranty t o t he o riginal p urchaser t hat a F riedman
amplifier w ill b e f ree f rom d efects i n m aterial a nd
workmanship. A d ated s ales r eceipt w ill e stablish
coverage u nder t his w arranty, P LEASE K EEP Y OUR
PROOF O F P URCHASE T O U SE Y OUR W ARRANTY.
This w arranty d oes n ot c over s ervice o r p arts t o
repair d amage c aused b y a ccident, n eglect, a buse,
normal & w ear, d isaster, m isuse, a buse, o ver-­‐
powering, n egligence, i nadequate p acking o r
shipping p rocedures a nd s ervice, r epair o r a ny
modifications t o t he p roduct w hich h ave n ot b een
authorized o r a pproved b y F riedman i n w riting.
ANY M ODIFICATION T O T HE A MPLIFIER W ILL
VOID Y OUR W ARRANTY. I f t his p roduct i s
defective i n m aterials o r w orkmanship a s
warranted a bove, y our s ole r emedy s hall b e r epair
or r eplacement b y F riedman a s p rovided b elow.
CAUTION:Do N OT a ttempt t o r epair, m odify o r
service y our a mplifier b y y ourself!!!Please r ead
the i nstruction m anual f or a ll s afety n otifications,
warnings a nd i nstructions. F riedman, l ike a ll t ube
amplifiers, h ave e xtremely h igh v oltages t hat c an
cause s erious i njury o r d eath. D o n ot r emove t he
chassis f rom t he a mplifier. A ll r epair a nd s ervice
work m ust b e p erformed b y F riedman o r a n
authorized s ervice c enter o f F riedman. A NY
UNAUTHORIZED R EPAIRS W ILL V OID Y OUR
WARRANTY.
TUBES: F riedman w arrants t he o riginal p urchaser
that t he s pecific t ubes u sed i n F riedman w ill b e
free f rom d efects i n m aterial a nd w orkmanship f or
a p eriod o f 9 0 d ays f rom t he o riginal d ate o f
purchase. A d ated s ales r eceipt w ill e stablish
coverage u nder t his w arranty. T his t ube w arranty
will a utomatically t erminate 9 0 d ays a fter t he
original r etail s ales d ate. T his t ube w arranty i s i n
lieu o f a ll o ther e xpressed w arranties. I f t ubes f ail
within t he 9 0 d ay w arranty p eriod y our s ole
remedy s hall b e r eplacement o f t ubes a s p rovided
below.
RETURN P ROCEDURES: I n t he u nlikely e vent t hat a
defect o ccurs p lease e mail u s a t
friedmanamps@gmail.com. I n m ost c ases w e c an
help y ou d iagnose t he p roblem. I f a p roduct m ust
be s ent t o u s, p lease f ollow t he p rocedure
outlined b elow.
• Defective p roducts m ust b e s hipped,
together w ith p roof o f p urchase, f reight
pre-­‐paid a nd i nsured t o t he A uthorized
Friedman S ervice C enter o r d irectly t o
Friedman.
• If a p roduct m ust b e r eturned t o F riedman
for w arranty r eplacement/repair, a R eturn
Authorization N umber m ust b e o btained
from o ur C ustomer S ervice D epartment
prior t o s hipping t he p roduct.
• Please c ontact F riedman C ustomer S ervice
Department f or t he A uthorized F riedman
Service C enter n earest y ou.
• Products m ust b e s hipped i n t heir o riginal
packaging o r i ts e quivalent; i n a ny c ase,
the r isk o f l oss o r d amage i n t ransit i s t o b e
borne b y t he p urchaser.
• The R eturn A uthorization N umber m ust
appear i n l arge p rint d irectly b elow t he
shipping a ddress.
• Always i nclude a b rief d escription o f t he
defect, a long w ith y our c orrect r eturn
address a nd t elephone n umber.
• When c alling t o i nquire a bout a r eturned
product, a lways r efer t o t he R eturn
Authorization N umber.