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Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions.
The battery does not charge properly (For Samsung-approved
chargers)
Ensure that the charger is connected properly.
If the problem is still not resolved, contact a Samsung Service Centre.
Another Bluetooth device cannot locate your Charm by Samsung
• C harge your Charm by Samsung fully and try to connect again.
• E nsure that your Charm by Samsung and the other Bluetooth device are within
the Bluetooth connection range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
Bluetooth connection is often disconnected
• I f there are obstacles between the devices, the operating distance may be reduced.
• E nsure that your Charm by Samsung and the other Bluetooth device are within
the maximum Bluetooth range (10 m).
• W h en using the Charm by Samsungwith other Bluetooth devices, the connection may
be affected by electromagnetic waves. Use the Charm by Samsung in environments
with fewer wireless devices present.
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