Whirlpool Cabrio WTW8500DC Service Manual page 9

FOR SERVICE TECHNICIAN'S USE ONLY
Fault And Error Codes (cont.)
Code Description
F5E1 Lid Switch
Fault – Lid
F5E2 Lid Lock Will
Not Lock Or
Lid Lock Failure
F5E3 Lid Lock
Will Not
Unlock
F5E4 Lid Not
Opened
Between
Cycles
F6E2 Communication
Error: UI Cannot
Hear ACU
F6E3 Communication
Error: ACU Cannot
Hear UI
F7E0 Loss Of Power
F7E1 Loss Of Power
During Spin
F7E2 Motor Drive
Module Failure
F7E3 Basket Engaged
During Wash
F7E4 Basket
Re-Engagement
Failure
F7E5 Shifter Failure
F7E6 Motor Circuit
F7E7 Motor Unable
To Meet
Target RPM
DO NOT REMOVE OR
Fault is displayed if lid is in locked state, but lid switch is open;
control not sensing the strike in the lid lock.
Is Up • User presses START with lid open.
• The main control cannot detect the lid switch opening and
• See TEST #8: Lid Lock, page 20.
Fault is displayed if any of the following conditions occur:
• Lid is not closed completely due to interference.
• Check for lock interference with lid or lock bezel.
• Wash media buildup is preventing the lock bolt from extending.
• Main control detects open lid switch when attempting to lock.
• Main control cannot determine if lid lock is in a locked state.
• See TEST #8: Lid Lock, page 20.
Fault is displayed when one of the following conditions occurs:
• Excessive force on lid is preventing lock bolt from retracting.
• Wash media buildup is preventing lock bolt from retracting.
• Main control cannot determine if lid lock is in an unlocked state.
• See TEST #8: Lid Lock, page 20.
Fault is displayed when one of the following conditions occurs:
• User presses START with lid open.
• User presses START after a predetermined number of consecutive
• The main control cannot detect the lid switch opening and closing properly.
• See TEST #8: Lid Lock, page 20.
Fault is displayed when communication between the UI and the ACU
has not been detected.
• Check continuity in the UI harness.
• Complete Test #1: Main Control, page 14 and Test #4:
Fault is displayed when the main control detects control voltage
is too low or lost.
• Check power at outlet.
• Check circuit breakers, fuses, or junction box connections.
• Check AC power cord for continuity.
• See TEST #1: Main Control, page 14.
Fault is displayed when power is lost during spin. This fault forces
the washer to pause for 5 minutes to allow the basket to stop before
continuing the cycle.
• See F7E0 recommendations above.
Fault is displayed when the main control detects a problem in the
motor drive. See TEST #3b: Drive System – Motor, page 16.
Fault is displayed when the main control determines the
shifter is not engaging the basket for spin or disengaging it for wash.
• Check shifter connectors.
• Check for clothing or another item wedged between the impeller
• Check that the shifter slider moves freely.
• See TEST #3a: Drive System – Shifter, page
Fault is displayed when main control detects one or more of the motor
Open lines is open.
• Check motor circuit.
• See TEST #3: Drive System, page 15 or TEST #3b: Drive System –
Fault is displayed when the main control is unable to get to the
commanded motor speed.
• Mechanical friction on drive mechanism or basket (items
• Load off balance. Items should be distributed evenly when loading.
• See TEST #3: Drive System, page 15 or TEST #3b: Drive System –
DESTROY
Explanation and Recommended Procedure
closing properly.
washer cycles without opening lid.
Keys and Encoders, page 17.
and the basket that could bind them together.
Motor, page 16.
between basket and tub).
Motor, page 16.
15.
PAGE 9