Before Requesting Service - Philips DVD950/05 Instructions For Use Manual

Before requesting service

Symptom
No power
No picture
Distorted picture
Completely distorted picture with player menu NTSC/PAL switch in wrong status, hold down the STOP button
No colour in picture with player menu
Disc can't be played
No sound
Distorted sound from HiFi amplifier
No return to start-up screen when
disc is removed
The player does not respond to
the remote control
Distorted or B/W picture with DVD or
Video CD disc
No audio at digital output
Buttons do not work
Player does not respond to all operating
commands during playback
34 BEFORE REQUESTING SERVICE
If it appears that the DVD-Video player is faulty, first consult
this checklist. It may be that something has been overlooked. Under no
circumstances attempt to repair the system yourself; this will invalidate
the warranty.
Look for the specific symptom(s).Then perform only the actions listed
to remedy the specific symptom(s).
Remedy
Check if both plugs of the mains cord are properly connected.
Check if there is power at the AC outlet by plugging in another appliance.
Check if the TV is switched on.
Check the video connection.
Check the disc for fingerprints and clean with a soft cloth, wiping from
centre to edge.
Sometimes a small amount of picture distortion may appear .This is not
a malfunction.
and press the NEXT button.
NTSC/PAL switch in wrong status, hold down the STOP button
and press the NEXT button.
Ensure the disc label is upwards.
Clean the disc.
Check if the disc is defective by trying another disc.
Check audio connections.
If using a HiFi amplifier, try another sound source.
Check to make sure that no audio connections are made to amplifier
phono input.
Reset by switching the player off, then on again.
Check to see if the program requires another disc to be loaded.
Aim the remote control directly at the sensor on the front of the player
Avoid all obstacles which may interfere with the signal path.
Inspect or replace the batteries.
The disc format is not according to the TV-set used (PAL/NTSC)
Check the digital connections
Check the settings menu to make sure that the digital output is set to on.
Check if the audio format of the selected audio language matches your
receiver capabilities.
Set the player in standby by using the STANDBY button on the front
of the player. Press standby again to set the player back to ON.
Operations are not permitted by the disc. Refer to the instructions in
the disc inlay