Solving Problems - Dell OptiPlex Series Setup And Quick Reference Manual

R e s o u r c e s a n d S u p p o r t To o l s
Resource

Solving Problems

Dell provides a number of tools to help you if your system does not perform
as expected. For the latest troubleshooting information available for your
system, see the Dell support website at http://support.dell.com. You can
also find descriptions of Dell troubleshooting tools in the section titled
"Getting Help" in your online User's Guide.
If computer problems occur that require help from Dell, write a detailed
description of the error, beep codes, or diagnostics light patterns; record
your Express Service Code and Service Tag Number below; and then
contact Dell from the same location as your computer.
See "Finding Information and Assistance" on page 5 for an example of the
express service code and service tag numbers.
Express Service Code: ___________________________
Service Tag Number: ___________________________
( c o n t i n u e d )
Contents
Dell support website
• Technical support and
information
• Downloads for your
computer
• Order or delivery status
• Hints and tips, technology
papers, service information
Dell Premier Support website
• Service call status
• Top technical issues by
product
• Frequently asked questions
by product number
• Customized service tags
• System configuration detail
Using the Resource
Go to http://support.dell.com and complete the one-time
registration.
• Get help with general usage, installation, and
troubleshooting questions
• Obtain answers to technical service and support
questions
• Get the latest versions of the drivers for your computer
• Access documentation about your computer and
devices
• Join online discussions with other Dell customers and
Dell technical professionals
• Explore a list of online links to Dell's primary vendors
Go to http://premiersupport.dell.com:
The Dell Premier Support website is customized for
corporate, government, and education customers.
This site may not be available in all regions.
S e tu p a n d Q u ic k R e fe re n c e Gui de
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