Troubleshooting - D-Link DUB-1310 Quick Installation Manual

2-port usb 3.0 pci express card

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TrOUBLESHOOTING

SEtUP aNd CoNFIGUratIoN ProBLEMS

1. USB DEvICES CONNECTED TO THE DUB-1310 ArEN'T rECOGNIzED By my COmPUTEr.

Make sure that the card is fully inserted into the PCIe slot of your computer, and that you have

connected a power cable to the port on the card.

2. my COmPUTEr DOESN'T rECOGNIzE my USB CArD.

Make sure that you install the drivers from the included Installation CD.

tECHNICaL SUPPort

United Kingdom (Mon-Fri) website: http://www.dlink.co.uk FTP: ftp://ftp.dlink.co.uk

Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)

Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)

(BT 10ppm, other carriers may vary.)

Ireland (Mon-Fri)

All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)

Phone rates: €0.05ppm peak, €0.045ppm off peak times

dUB-1310