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Service and
Warranty
Information
2011
1 Series, 3 Series
The Ultimate
5 Series and Z4
Driving Machine
®

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Summary of Contents for BMW 1 Series 2011

  • Page 1 Service and Warranty Information 2011 1 Series, 3 Series The Ultimate 5 Series and Z4 Driving Machine ®...
  • Page 2 Business _____________________________________________________________________ Home _____________________________________________________________________ 1 Series, 3 Series, 5 Series & Z4 2011 Model ________________________________________________ Year_______________ Retail/In-Service Date _________________________________________________________ Trim Code ___________________________________ Color Code _____________________ Production Date _______________________________________________________________ License Plate Number _________________________________________________________ BMW Center Telephone Numbers: Offices _____________________________________________________________________ Services _____________________________________________________________________...
  • Page 3: Table Of Contents

    The BMW Maintenance Program ........
  • Page 4 Overview of BMW Limited Warranties ........31...
  • Page 5 California Emission Warranty — SULEV (PZEV) ......48 Overview of BMW Limited Warranties for SULEV (PZEV) Models ....49...
  • Page 7: 2011 1, 3, 5 Series And Z4 Models Covered In This Booklet

    328i Sedan, 328i Coupe, 328i Convertible, 328i xDrive Sedan, 328i xDrive Coupe Introduction [(for SULEV (PZEV) BMW Ultimate Service™ only] BMW Ultimate Service leads the industry in providing owners with incredible value and peace Certain 2011 128i and 328i models are certified of mind. This service includes: to California’s stringent Super Ultra Low...
  • Page 8: Special Notes On The Bmw Advanced Diesel Engine

    3,500 rpm; avoid full-throttle Roadside Assistance immediately. acceleration, and using the “kick-down” function of the transmission. After this The BMW 335d is equipped with a misfueling mileage, engine speeds can be gradually system which is intended to prevent gasoline increased.
  • Page 9 The 335d’s engine oil is different than for 3. Wait at least approximately 5 minutes. BMW gasoline engines. Use only “low-ash” 4. Pull the dipstick out and wipe dry with a fully synthetic oils meeting BMW’s long-life lint-free cloth, paper towel or similar.
  • Page 10: The Bmw Maintenance Program

    BMW center in the United salt corrosion, alteration, installation of States or Puerto Rico are covered by the BMW non-genuine BMW accessories, or use of Maintenance Program for 48 months or improper, poor quality or contaminated fuel 50,000 miles, whichever occurs first.
  • Page 11: Maintenance Upgrade Option

    Maintenance intervals on motor vehicles have maintenance requirements. This data can also be conventionally been specified based upon read from the vehicle key by your BMW Service accumulated mileage. However, driving Advisor and used to propose the optimum scope conditions have a major influence on routine of maintenance.
  • Page 12: Service Interval Display

    Service Interval Display Info Display screens in the instrument cluster Info Display screen contents 1. Push button 1 on the turn indicator lever up 1 and 3 Series; Z4 similar or down repeatedly until the appropriate symbol appears in the display, accompanied by the words “SERVICE-INFO”.
  • Page 13: Possible Displays (1 And 3 Series Only)

    *Note: The display icons for the state required safety and emissions inspection may be deactivated by your BMW center, if the state in which your BMW is registered does not require them. The sequence of displayed service items may vary. The data for the next service appointment is shown...
  • Page 14: Possible Displays (Z4 Only)

    *Note: The display icons for the state required safety and emissions inspection may be deactivated by your BMW center, if the state in which your BMW is registered does not require them. The sequence of displayed service items may vary. The data for the next service appointment is shown...
  • Page 15: Control Display Screen Contents (Vehicles With Idrive)

    No service is currently required. The deadline for service or a state inspection is approaching. Please contact your BMW center for an appointment. The service deadline has already passed. 5 Series only 6. If necessary, move the highlight marker. Turn the controller until “Status”...
  • Page 16: Special Note

    The current service status is automatically saved below meet BMW’s Long-life rating LL-01: in the vehicle’s ignition key. The Service Advisor at your BMW center has a device called a key Castrol Syntec European Formula SAE 0W-30 reader. When your Service Advisor inserts your...
  • Page 17: Quality Certification I

    BMW center has made a substantial investment the maintenance services described on this and in unique BMW special service tools to enable the following page. These services may be BMW factory trained service technicians to...
  • Page 18: Engine Oil

    Check operation of horn, headlight flasher and Change the engine oil and oil filter. We hazard warning flashers. recommend BMW High Performance 5W-30 Synthetic Oil P/N 07 51 0 017 866 (gasoline Check instrument and control lighting and heater/air-conditioning blower.
  • Page 19: Brake Fluid

    Evidence of Maintenance Work *Not applicable for 335d. This BMW Service and Warranty Information Emission Control Maintenance Booklet should be presented to your BMW Schedule center when maintenance is required. Make sure that confirmation of maintenance work is always The maintenance schedule as shown is required...
  • Page 28: Battery Care

    BMW center regarding battery BMW NA will not accept any liability for any removal. Once removed, the battery must be parts and accessories not approved by BMW. charged and stored in a cool, dry place where it can be protected from freezing.
  • Page 29: Owner's Eligibility

    The BMW Roadside Assistance Program is not a Be prepared to give: warranty and does not affect your rights under Your name and address. the New Vehicle Limited Warranty. Your complete Vehicle Identification Number Services provided by a third-party business (found on your vehicle registration, or on the partner.
  • Page 30: Dispatch Service

    Dispatch Service However, you may request (at no cost) to be taken to a different BMW center as long as it is A service provider will be dispatched to the site within 50 additional miles of the “nearest” BMW of your disabled vehicle.
  • Page 31: Car Rental Discounts

    Service, or Parts Manager. Car Rental Discounts As all matters are resolved at the BMW center level, it is important that they be given the Discounts are available from several car rental opportunity to provide a solution. Should you feel companies.
  • Page 32: Customer Assistance - Notification

    BMW center, to repair in a reasonable within the terms of protection under the number of attempts, any defect or condition...
  • Page 33 FOR COMPLETE INFORMATION ABOUT YOUR 3. Se da por sentado que el fabricante o su RIGHTS AND RESOURCES UNDER THIS LAW, concesionaria no pueden reparar o corregir el INCLUDING THE MANUFACTURER’S defecto si el mismo defecto continúa ADDRESS FOR NOTIFICATION OF THE existiendo de manera sustancial después de DEFECT, PLEASE CONTACT: NEW JERSEY que el fabricante ha recibido una notificación...
  • Page 34: Bbb Auto Line

    40 days from the time you file your complaint. AUTO LINE is a dispute resolution program The decision is binding on BMW NA if you administered by the Council of Better Business decide to accept it. BMW NA must comply with Bureaus.
  • Page 35 BBB AUTO LINE. • The same nonconformity has been subject to repair 4 or more times by BMW NA or its 6. You are required to use BBB AUTO LINE agents AND the buyer has notified BMW NA...
  • Page 36: Special Programs

    Special Programs 11. If you accept the arbitrator’s decision, SOMETIMES BMW OF NORTH AMERICA, BMW NA will be bound by the decision, and LLC (BMW NA) OFFERS A SPECIAL will comply with the decision within a ADJUSTMENT PROGRAM TO PAY ALL OR...
  • Page 37: Overview Of Bmw Limited Warranties

    BMW driving pleasure while the vehicle is operated under those conditions. If you wish to operate your vehicle in another country or region, you may be required to adapt your vehicle to meet different prevailing operating conditions and homologation requirements.
  • Page 38: New Vehicle Limited Warranty - 2011 Models (Valid Only In The U.s.a. And Puerto Rico)

    2,000 miles. 2011 U.S.-specification vehicles distributed by Items which are subject to wear and tear or BMW NA or sold through the BMW NA European deterioration due to driving habits or Delivery Program against defects in materials or...
  • Page 39: General

    BMW parts for maintenance or workmanship which will result in rust or repair services, BMW NA is not obligated to perforation of the vehicle body for a period of pay for repairs that include non-genuine BMW 12-years unlimited mileage.
  • Page 40: Federal Emissions System Defect Warranty (Valid Only In The U.s.a. And Puerto Rico)

    Parts for which replacements are made This warranty shall be null and void if the become the property of BMW NA. In all cases, a Vehicle Identification Number (VIN) has been reasonable time must be allowed for warranty...
  • Page 41: What Is Not Covered

    These warranties give you specific legal rights, assumes no liability under this warranty with and you may also have other rights which vary respect to parts other than genuine BMW parts. from state to state. However, the use of non-genuine BMW...
  • Page 42: Federal Emissions Performance Warranty (Valid Only In The U.s.a. And Puerto Rico)

    (including diagnosis), be adjusted, repaired, exceed 30 days), to avoid further penalties or or replaced, at the option of BMW NA to proper sanctions. If the claim is denied, the BMW center specifications, in order to make the car comply will notify you in writing of the reason(s).
  • Page 43 For assistance in determining which systems and specific components within these systems apply to your vehicle, please contact your BMW center. AIR INDUCTION SYSTEM FUEL METERING SYSTEM IGNITION SYSTEM...
  • Page 44: California Emission Control Warranty Statement* Your Warranty Rights And Obligations

    New Mexico, New York, Rhode Island and certain models, on page 47) is defective, the part Vermont have different emissions warranty will be repaired or replaced by BMW NA. This is coverage; please refer to the SULEV (PZEV) your long-term emission control system section beginning on page 48.
  • Page 45: California Emission Control System Limited Warranty

    LLC (BMW NA) or sold through the BMW NA Check test or an EPA approved short test, then European Delivery Program, registered and BMW NA will repair your vehicle so that it will operated primarily in California. pass this test. Items that require scheduled...
  • Page 46: What Is Not Covered

    Replaced parts and paid invoices must be presented to a BMW center as a condition of reimbursement for emergency repairs not performed by a BMW...
  • Page 47: General

    Air Resources Board (ARB), Mobile Source Operations Division, 9528 Telstar Avenue, El Monte, CA 91731. Please include the title of the BMW service department head and telephone number.
  • Page 48: California Emission Warranty Parts List (7 Years Or 70,000 Miles)

    California Emission Warranty Parts List (7 years or 70,000 miles) The following components are covered for defects by the California Emission Control System Limited Warranty for a period of 7 years or 70,000 miles, whichever comes first. For certain models, the components are covered for a period of 8 years or 100,000 miles, whichever comes first.
  • Page 49 Models: 135i 335i 335d 535i 550i 128i 328i 335i 535iGran 550i Gran sDrive35i SULEV 328i xDrive Turismo Turismo (PZEV) xDrive 335is sDrive35is OR, PA & SULEV WA only (PZEV) OR, PA & WA only Coverage: 7 Years 7 Years 7 Years 7 Years 7 Years 7 Years...
  • Page 50 Models: 135i 335i 335d 535i 550i 128i 328i 335i 535iGran 550i Gran sDrive35i SULEV 328i xDrive Turismo Turismo (PZEV) xDrive 335is sDrive35is OR, PA & SULEV WA only (PZEV) OR, PA & WA only Coverage: 7 Years 7 Years 7 Years 7 Years 7 Years 7 Years...
  • Page 51 Models: 135i 335i 335d 535i 550i 128i 328i 335i 535iGran 550i Gran sDrive35i SULEV 328i xDrive Turismo Turismo (PZEV) xDrive 335is sDrive35is OR, PA & SULEV WA only (PZEV) OR, PA & WA only Coverage: 7 Years 7 Years 7 Years 7 Years 7 Years 7 Years...
  • Page 52 Models: 135i 335i 335d 535i 550i 128i 328i 335i 535iGran 550i Gran sDrive35i SULEV 328i xDrive Turismo Turismo (PZEV) xDrive 335is sDrive35is OR, PA & SULEV WA only (PZEV) OR, PA & WA only Coverage: 7 Years 7 Years 7 Years 7 Years 7 Years 7 Years...
  • Page 53: California Emission Warranty Parts List (8 Years Or 100,000 Miles)

    California Emission Warranty Parts List (8 years or 100,000 miles) The following components are covered for defects by the California Emission Control System Limited Warranty for a period of 8 years or 100,000 miles, whichever comes first. The period is noted in the table below: Models: 128i...
  • Page 54: Notice

    Washington are covered by the California experience difficulty in obtaining warranty service Emissions Warranty; this coverage is described from a tire manufacturer, your authorized BMW beginning on page 38. center will assist you in resolving the difficulty. The emission certification standard can be...
  • Page 55: Overview Of Bmw Limited Warranties For Sulev (Pzev) Models

    BMW driving pleasure while the vehicle is operated under those conditions. If you wish to operate your vehicle in another country or region, you may be required to adapt your vehicle to meet different prevailing operating conditions and homologation requirements.
  • Page 56: California Emission Control Warranty Statement Sulev (Pzev)* Your Warranty Rights And Obligations

    – You are responsible for presenting your vehicle meet the State’s stringent anti-smog standards. to an authorized BMW center as soon as a BMW NA must warrant the emission control problem exists. The warranty repairs should be...
  • Page 57: California Emission Control System Limited Warranty Sulev (Pzev)

    California Emission Control BMW NA will repair your vehicle so that it will pass this test. Items that require scheduled System Limited Warranty SULEV replacement are warranted up to the (PZEV)* replacement interval specified in the Service section of this Statement. BMW NA may repair a...
  • Page 58: What Is Not Covered

    Replaced parts The warranty gives you specific legal rights, and and paid invoices must be presented to a BMW you may also have other rights which vary from center as a condition of reimbursement for state to state.
  • Page 59 Information Change Card Please print new owner or update your customer information For immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117 Please Check One: K Address Change K Ownership Change K Mr. K Mrs. K Ms. Last Name...
  • Page 60 NO POSTAGE NECESSARY IF MAILED IN UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ BMW of North America, LLC P .O. Box 1227 Westwood, NJ 07675-9868 Attn: Customer Satisfaction NO POSTAGE NECESSARY IF MAILED IN...
  • Page 62 More about BMW bmwusa.com The Ultimate 1-800-334-4BMW Driving Machine ® © 2010 BMW of North America, LLC Woodcliff Lake, New Jersey 07677 The BMW name, model names and logo are registered trademarks. Printed in U.S.A. 02/10 SD92-396 *SD92-396*...

This manual is also suitable for:

3 series 20115 series 2011Z4 2011

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