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CFNA Electronic Application
© 2015 Elavon Inc. Elavon is a registered trademark in the United States and other countries. Apple Pay is a
trademark of Apple Inc. This document is prepared by Elavon as a service for its customers. The information
presented is general in nature and may not apply to your specific situation. RTL-QRG-1168-US Oct15
CFNA Electronic Application
Verifone
|
Evolution Series
®
page 1
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Summary of Contents for Elavon CFNA
- Page 1 CFNA Electronic Application © 2015 Elavon Inc. Elavon is a registered trademark in the United States and other countries. Apple Pay is a trademark of Apple Inc. This document is prepared by Elavon as a service for its customers. The information...
- Page 2 CFNA Electronic Application CFNA Electronic Application page 2 page 2 TIPS FOR PROCESSING The following prompts may appear depending on terminal setup, card type, and/or entry • method. ENTER Clerk ID Prompt: • BACKSPACE • Input Clerk ID and press...
- Page 3 Logos/holograms: Look for a hologram on prevents processing the application driver’s license (if your state issues without all of the required information. licenses with holograms). For each applicant, CFNA must obtain: • • Expiration date: if the ID has expired, it is Full legal name •...
- Page 4 After you have verified ID, sign your name in the “VERIFIED BY” box. ALL APPLICATIONS, APPROVED AND DECLINED, MUST BE SIGNED AND MAILED TO CFNA WEEKLY: Credit First National Association P.O. Box 81083 BK-14 / Credit Authorization Cleveland, OH 44181-0083...
- Page 5 • the application Input Customer’s five-digit zip code and press ENTER - Select and call CFNA if the • name does not match Input Customer’s nine-digit social security number and press ENTER • Verify the Customer’s first name •...
- Page 6 ENTER • Input the ticket number and press All applications, whether approved or denied, must be completed, signed, ENTER and mailed to CFNA • Input the exact total amount and press ENTER Regarding approval on new applica- tions that require investigation, call: (The transaction processes and a Merchant (800) 527-3536.
- Page 7 CFNA Electronic Application page 7 VOID - Select if desired transaction is displayed, select to review NEXT • Select CFNA other transactions, or select • Select VOID to exit Void menu • Select to void last transaction (The transaction processes and a Merchant...
- Page 8 CFNA Electronic Application page 8 REFUND AUTHORIZATION ONLY • • Select Select CFNA CFNA • • Select Select REFUND AUTH ONLY • • Swipe the card or manually input Swipe the card or manually input the nine-digit account number and...
- Page 9 CFNA Electronic Application page 9 FORCE (The transaction processes and a Merchant copy of the receipt prints) • Select CFNA • Select to print Customer copy • Select FORCE of the receipt • Swipe the card or manually input SETTLEMENT the nine-digit account number and •...
- Page 10 ERR.CFNA WILL CL: CFNA Voice Authorization complete the transaction. CFNA will For questions regarding an call you. authorization on a CFNA credit card this account EXISTING ACCOUNT: call (800) 762-9000. exists today. Call CFNA for additional information. TERMINAL MESSAGES...
- Page 11 CFNA Electronic Application page 11 SALE AND AUTHORIZATION ONLY Lost Carrier Send Retry Tran?: a communication error occurred. call this number CL 800-762-9000: To retry the transaction, select to obtain an authorization or additional the terminal is not Line Busy: information related to this account.
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