GlucoRx HCT Connect Owner's Manual page 34

2. If the test does not start after applying the sample:
POSSIBLE CAUSE
Insufficient blood sample.
Defective test strip.
Sample applied after automatic
switch-off.
Defective device.
3. If the glucose strips control solution test result is out of range.
POSSIBLE CAUSE
Error in performing the test.
Control solution bottle was poorly
shaken.
Expired or contaminated control
solution.
Control solution that is too warm
or too cold.
Defective test strip.
Device malfunction.
Device or test strip malfunction.
34
WHAT TO DO
Repeat the test using a new test
strip with larger volume blood
sample.
Repeat the test with a new test strip.
Repeat the test with a new test strip.
Please contact GlucoRx Customer
Care on 01483 755133.
WHAT TO DO
Read instructions thoroughly and
repeat the test again.
Shake the control solution vigorously
and repeat the test again.
Check the expiry date of the control
solution.
Control solution, device, and
test strips should be at room
temperature (20°C to 25°C / 68°F
to 77°F) before testing.
Repeat the test with a new strip.
Please contact GlucoRx Customer
Care on 01483 755133.
Please contact GlucoRx Customer
Care on 01483 755133.