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You may save time and money by checking items below before calling for service. List includes common concerns that
are not the result of defective workmanship or materials. If your question is not explained below, contact Amana
Consumer Affairs Department at 800-843-0304.
NOISE
Gear sounds or a low hum
Rattling and clanking noise
Squealing sound or hot
rubber odor
Thumping sound
Vibrating noise
Water splashing or slapping
noise
Whistling or whirling noise
OPERATION
Washer does not start
Washer won't spin
Residue left in tub
WATER
Wash load too wet after spin
Water enters slowly or does
not enter washer
Normal mechanical sounds in
commercial-quality washer
Loose objects, such as coins or pins, in tub
or pump. Clothing fasteners hitting wash tub.
Overloaded wash tub
Heavy wash loads; unbalanced loads
Washer not resting firmly on floor
Wash load distributed unevenly in tub
Shipping plug not removed during installation
Washer sprays water inside tub while
running at high speed during rinse and spin.
Drum spinning without clothes. Holes in the
tub can cause this sound.
Electrical power cord may not be plugged in,
or connection may be loose
Fuse blown, circuit breaker tripped, or power
outage occurred
Water supply faucets not turned on
Control set incorrectly
Internal overload protector automatically
stops motor in event of overload.
Lid partially open
Fault code occurred
Heavily soiled items
Overloaded wash tub
Unbalanced load
Kinked drain hose
Inadequate main water supply
Water supply faucets partly closed
Water being used elsewhere in house
Clogged water inlet filters
Kinked water inlet hoses
Normal operation.
Stop washer and check tub. Remove loose objects. Close
zippers, buttons and fasteners. Clothing with buckles must
be turned inside out. If noise continues after washer is
restarted, objects may be in pump: Call your authorized
servicer.
Largest dry load level should not be higher than bottom of
fabric softener dispenser or top of agitator.
Usually normal, but unbalanced loads should be
redistributed. Stop washer and rearrange load.
Make sure floor is strong enough for washer. Adjust
leveling legs so washer rests firmly on floor. See
Installation Instructions for leveling details.
Stop washer and rearrange load.
See Installation Instructions for details on removing
shipping plug.
Normal operation. Washer sprays water inside tub while
running at high speed during rinse and spin.
Normal operation.
Make sure plug from power cord fits tightly into wall outlet.
Replace fuse or reset circuit breaker. Do NOT increase
fuse capacity. Call qualified electrician to correct circuit
overload problem. Call local utility company to correct
power outage.
Turn on water supply faucets.
Reprogram control. See fault code explanations if
necessary.
Protector resets in approximately 3 minutes and motor
automatically restarts. If overload protector stops motor
again, quit using washer and call service technician.
Close lid completely.
See fault code explanations for assistance.
Before washing, shake or brush excess dirt and sand from
items. Wipe tub with non-abrasive household cleaner and
rinse.
Largest dry load level should not be higher than bottom of
fabric softener dispenser or top of agitator.
Rearrange load to allow proper spin.
Straighten drain hose.
Check water pressure at another faucet in house.
Fully open hot and cold water supply faucets.
Avoid running water elsewhere when washer is filling. Water
pressure must be at least 20 psi (138 kPa).
Disconnect water fill hoses from faucet and clean screen
filters. Replace filters and attach hoses..
Straighten hoses.
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