Troubleshooting Guide - Viking VDB200 Service Manual

Service Diagnostics and Procedures

Troubleshooting Guide

Below are some general guides should a problem be detected. Please refer to the test procedures in this
manual to determine the defective component.
Problem
The dishwasher does not
start
Spotting and filming
Wash arms not rotating
freely
Strainer blocked
Excessive foam in
machine
Small particles deposited
on items
Detergent left in
detergent compartment
Dishes not dry
Dishwasher will not fill
Water backs up in sink
when dishwasher drains
Water left in bottom near
filters
Dishwasher will not drain
© 2010 Viking Preferred Service
Probable Cause
Door is open
"Delay Start" option is ON
Water supply is disconnected
Power cord is disconnected
Fuse is blown
Hard water
Filter block
No rinse aid
Dishwasher detergent
Obstruction
Low water pressure
Obstruction
Improper detergent
Detergent
Improper loading
Filter clogged
Compartment blocked
Old detergent
Dispenser
Rinse aid
Improper loading
Water temperature
Heater
Door open
Water valve
Water supply
Food waste disposer
Normal
Drain hose
Drain pump
Correction
Make sure door is closed and check door switch
Turn option OFF
Verify supply and check water valve
Verify power supply and connection
Check breaker
Check water hardness
Check filters for obstructions
Add rinse aid and check dispenser
Check amount of detergent and verify it is not old and
caked
Remove obstruction
Check water pressure
Remove obstruction
Use only dishwasher detergent
Use fresh detergent
Make sure wash arm turns freely
Verify filters are free of obstructions
Verify no obstructions
Use new detergent
Verify dispenser is opening properly
Verify rinse aid in dispenser
Verify proper loading
Verify proper water temperature
Verify heater is working
Verify door is closed and check door switch (must press
start and shut door within four seconds)
Check water valve and check for obstructions
Verify water supply and check supply line
Verify no obstructions in trap at sink
Some water in bottom is normal
Verify hose is not obstructed or kinked
Verify no obstructions in pump
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