Black Box HS550A User Manual
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Black Box HS550A User Manual

Black Box HS550A User Manual

Computer usb headset adapter
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MAY 2001
HS550A
Computer USB Headset
Adapter
CUSTOMER SUPPORT INFORMATION
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com

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  • Page 1 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com...
  • Page 2 FCC AND IC STATEMENTS FEDERAL COMMUNICATIONS COMMISSION INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS Class B Digital Device. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 3 COMPUTER USB HEADSET ADAPTER • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s...
  • Page 4 NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
  • Page 5 COMPUTER USB HEADSET ADAPTER 11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato. 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
  • Page 6 TRADEMARKS/SAFETY PRECAUTIONS TRADEMARKS USED IN THIS MANUAL Windows is a registered trademark of Microsoft ® Corporation. Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners. SAFETY PRECAUTIONS Keep the microphone away from heat sources, such as radiators, heat registers, and other similar appliances.

  • Page 7: Table Of Contents

    COMPUTER USB HEADSET ADAPTER Contents Chapter Page 1. Specifications......8 2. Introduction ......10 2.1 Description .

  • Page 8: Chapter Page

    CONTENTS Chapter Page 5. Special Considerations for Speech-Dictation Applications......36 6. Manual Installation......37 7.

  • Page 9: Specifications

    COMPUTER USB HEADSET ADAPTER 1. Specifications Microphone Volume Control: 22.5-dB range, 1.5-dB steps, software controlled Microphone Input: 0.25 Vrms (maximum) Microphone Sensitivity: 12 Vrms full scale at maximum volume Speaker Volume Control: 46.5-dB range, 1.5-dB steps, software controlled Speaker Output: 1 Vrms (maximum) Speaker Sensitivity: 3 Vpp (1 Vrms) output for a ⁄...
  • Page 10 CHAPTER 1: Specifications USB Compatibility: Isochronous high-speed device (12 Mbps), compliant with USB General and Audio Class Software Drivers: Included in Windows ® 98 SE, Windows 2000, and Windows Me USB Interface: Hard-wired 2-meter (6.6-ft.) cable with Type A USB connector Standards: FCC Part 15, Class B;...

  • Page 11: Introduction

    COMPUTER USB HEADSET ADAPTER 2. Introduction 2.1 Description Connect any existing computer headset into your computer using the USB port with the Computer USB Headset Adapter. It has a 6-inch (15.2-cm) pigtail with a USB connector. The Adapter also has (2) 3.5-mm stereo jacks to connect the microphone and audio for the headset.

  • Page 12: Installation

    CHAPTER 3: Installation 3. Installation 3.1 Hardware Installation 1. Plug the audio headset microphone and speaker connectors (3.5-mm phone connectors) into the appropriately marked jacks on the USB adapter case. Individual multimedia microphones and speakers may be connected in place of a headset, if desired.

  • Page 13: Usb Composite Driver/Audio Device Driver Installation

    COMPUTER USB HEADSET ADAPTER 3.2 USB Composite Driver/Audio Device Driver Installation 3.2.1 USB S OFTWARE RIVER NSTALLATION 1. Once Windows detects the presence of the USB Headset Adapter, it will automatically run the “Add New Hardware Wizard” to configure the device properly.
  • Page 14 CHAPTER 3: Installation 2. Under the “What do you want Windows to do?” menu, select “Display a list…,” and click Next to continue. See Figure 3-2. Add New Hardware Wizard What do you want Windows to do? Search for the best driver for your device. (Recommended) Display a list of all the drivers in a specific location so you can select the driver you want.
  • Page 15 COMPUTER USB HEADSET ADAPTER 3. Wizard will prompt you to select the device driver. On the menu below, make sure “Show compatible hardware” and “USB Composite Device” are selected. Click Next to continue. See Figure 3-3. Add New Hardware Wizard Select the manufacturer and model of your hardware device.
  • Page 16 CHAPTER 3: Installation 4. Wizard will now begin to install the software driver. Click Next to continue. See Figure 3-4. Add New Hardware Wizard Windows driver file search for the device: USB Composite Device Windows is now ready to install the selected driver for this device.
  • Page 17 COMPUTER USB HEADSET ADAPTER 5. This completes the USB Adapter Windows driver installation. Click Finish to complete the “USB Composite Device” installation. The installation will automatically proceed to “USB Human Interface Device” installation. See Figure 3-5. Add New Hardware Wizard USB Composite Device Windows has finished installing the software you selected that your new hardware device requires.
  • Page 18 CHAPTER 3: Installation NOTE This message below may appear depending on the current setting of your system. You may select “Yes” to restart your computer now. Windows will properly close all open files and restart your computer. You may select “No” and proceed to the next steps to complete the installation.

  • Page 19: Usb Human Interface Device

    COMPUTER USB HEADSET ADAPTER 3.2.2 USB H UMAN NTERFACE EVICE NSTALLATION 1. Wizard will search for drivers for the USB Human Interface Device. Click Next to continue. See Figure 3-7. Add New Hardware Wizard This Wizard searches for new drivers for: USB Human Interface Device A device driver is a software program that makes a hardware device work.
  • Page 20 CHAPTER 3: Installation 2. Select “Display a list of all the drivers in a specific location…,” and then click Next to continue. See Figure 3-8. Add New Hardware Wizard What do you want Windows to do? Search for the best driver for your device. (Recommended) Display a list of all the drivers in a specific location so you can select the driver you want.
  • Page 21 COMPUTER USB HEADSET ADAPTER 3. Windows will confirm the device model. Make sure that “Show compatible hardware” and the device model “USB Audio Device” are selected. Click Next to continue. See Figure 3-9. Add New Hardware Wizard Select the manufacturer and model of your hardware device. If you have a disk that contains the updated driver, click Have Disk.
  • Page 22 CHAPTER 3: Installation 4. Windows will show the device driver location before installation. Click Next to continue. 5. This concludes the “USB Human Interface Device” driver installation. Click Finish to continue to “USB Audio Device” installation. See Figure 3-10. Add New Hardware Wizard USB Human Interface Device Windows has finished installing the software you selected that your new hardware device requires.

  • Page 23: Usb Audio Device Installation

    COMPUTER USB HEADSET ADAPTER 3.2.3 USB A UDIO EVICE NSTALLATION 1. The “Add New Hardware Wizard” should indicate that it has found the new device (USB Audio Device). Click Next to proceed. See Figure 3-11. Add New Hardware Wizard This Wizard searches for new drivers for: USB Audio Device A device driver is a software program that makes a hardware device work.
  • Page 24 CHAPTER 3: Installation 2. Select “Display a list of all the drivers in a specific location…,” and then click Next to continue. See Figure 3-12. Add New Hardware Wizard What do you want Windows to do? Search for the best driver for your device. (Recommended) Display a list of all the drivers in a specific location so you can select the driver you want.
  • Page 25 COMPUTER USB HEADSET ADAPTER 3. Windows will confirm the device model. Make sure that the “Show compatible hardware” and the device model “USB Audio Device” are selected. Click Next to continue. See Figure 3-13. Add New Hardware Wizard Select the manufacturer and model of your hardware device. If you have a disk that contains the updated driver, click Have Disk.
  • Page 26 CHAPTER 3: Installation 4. Windows will show the device driver location before installation. Click Next to continue. See Figure 3-14. Add New Hardware Wizard Windows driver file search for the device: USB Audio Device Windows is now ready to install the selected driver for this device.
  • Page 27 COMPUTER USB HEADSET ADAPTER 5. This concludes the USB Adapter software installation. Click Finish to continue. See Figure 3-15. Add New Hardware Wizard USB Audio Device Windows has finished installing the software you selected that your new hardware device requires. <...

  • Page 28: Operation

    CHAPTER 4: Operation 4. Operation To verify operation, please proceed with the following steps. 4.1 Function Verification 1. Go to Start, Programs, Accessories, Entertainment, Sound Recorder, then… 2. Select File and Properties, Convert Now, Select CD Quality, then click OK to accept. 3.

  • Page 29: Microphone Adjustment

    COMPUTER USB HEADSET ADAPTER Sound - Sound Recorder File Edit Effects Help Position: Length: 0.00 sec. 0.00 sec. Figure 4-1. Sound Recorder screen. 4.2 Microphone Adjustment Adjust the microphone’s volume via the volume slider in your computer’s multimedia audio setting.
  • Page 30 CHAPTER 4: Operation 1. Go to Start, Settings, Control Panel, Multimedia, and Audio. Make sure the “USB Audio Device” is selected as the preferred device for both “Playback” and “Recording.” Make sure that “Use only preferred devices” is checked. Click OK to continue.
  • Page 31 COMPUTER USB HEADSET ADAPTER 2. Double-click the speaker icon on your Windows task bar or go to Start, Programs, Accessories, Entertainment, Volume Control. Select Options, Properties. Under Set Volume for Select Recording. Be sure that the USB Audio Device is selected under Mixer Device.
  • Page 32 CHAPTER 4: Operation 3. Make sure Unknown, Wave, or Capture is displayed on the Volume Control Panel. Also, make sure that “Mute all” is not selected. Adjust the microphone via the Volume slider. See Figure 4-4. Un... Options Help Unknown Balance: Volume Mute all...

  • Page 33: Speaker Volume Adjustment

    COMPUTER USB HEADSET ADAPTER 4.3 Speaker Volume Adjustment Adjust the speaker volume via the volume slider of your computer‘s multimedia audio settings. 1. Go to Start, Setting, Control Panel, Multimedia, Audio, and make sure that the USB Audio Device is selected as the preferred device for both “Playback”...
  • Page 34 CHAPTER 4: Operation Multimedia Properties Audio Video MIDI CD Music Devices Playback Preferred device USB Audio Device To select advanced options click: Advanced Properties Recording Preferred device USB Audio Device To select advanced options click: Advanced Properties Use only preferred devices Show volume control on the taskbar Cancel Apply...
  • Page 35 COMPUTER USB HEADSET ADAPTER 4. Select Playback under the Adjust volume for menu. See Figure 4-6. Properties Mixer device USB Audio Device Adjust volume for Playback Recording Other Show the following volume controls: Speaker Wave SW Synth Line Cancel Figure 4-6. Properties screen. 5.
  • Page 36 CHAPTER 4: Operation 6. On the Volume Control Panel, make sure the Speaker, Wave, and SW Synth appear as volume control options and that selection panels are not muted. See Figure 4-7. Speaker Options Help Volume Control Wave SW Synth Line Microphone Balance:...

  • Page 37: Applications

    COMPUTER USB HEADSET ADAPTER 5. Special Considerations for Speech-Dictation Applications When upgrading to a new microphone for speech- recognition applications, always create a new user file. For large vocabulary applications, this usually involves running the application’s Audio Setup Wizard to adjust the volume, and going through a new enrollment process to train the system for the microphone.

  • Page 38: Manual Installation

    CHAPTER 6: Manual Installation 6. Manual Installation If Windows does not detect the USB Adapter, follow these instructions to manually install the proper drivers. 1. Select Start, Setting, Control Panel, and then double-click Add New Hardware. 2. Windows will prompt you to close any open applications before proceeding.
  • Page 39 COMPUTER USB HEADSET ADAPTER 3. Windows will now search for any new Plug-and- Play devices on your system. Click Next to continue. See Figure 6-2. Add New Hardware Wizard Windows will now search for any new Plug and Play devices on your system. Your screen may go blank during this process.
  • Page 40 CHAPTER 6: Manual Installation 4. If Windows does not detect the device, it will prompt you to identify the product. Select No, I want to select hardware from a list, then click Next. See Figure 6-3. Add New Hardware Wizard Windows can now search for hardware that is not Plug and Play compatible, or you can select your hardware from a list.
  • Page 41 COMPUTER USB HEADSET ADAPTER 5. Windows will prompt you to select the type of hardware you want to install. Under Hardware types, select Sound, video and game controllers. Click Next to continue. See Figure 6-4. Add New Hardware Wizard Select the type of hardware you want to install. Hardware types: Other devices PCMCIA socket...
  • Page 42 CHAPTER 6: Manual Installation 6. Under Manufacturers, select Generic USB Audio and under Models, select USB Audio Device. Click Next to continue. See Figure 6-5. Add New Hardware Wizard Select the manufacturer and model of your hardware. If your hardware is not listed, or if you have an installation disk, click Have Disk.
  • Page 43 COMPUTER USB HEADSET ADAPTER 7. Windows will now confirm that the hardware you are installing is Plug and Play compatible. Click Next to continue. See Figure 6-6. Add New Hardware Wizard The hardware you are installing is Plug and Play compatible.
  • Page 44 CHAPTER 6: Manual Installation 8. Once each software driver has been loaded, Windows will tell you that the installation has been completed. Click Finish. See Figure 6-7. Add New Hardware Wizard Windows has finished installing the software necessary to support your new hardware. <...

  • Page 45: Troubleshooting

    COMPUTER USB HEADSET ADAPTER 7. Troubleshooting If Windows does not detect the USB Adapter, check the following items. 1. Make sure that the Adapter is properly connected to the available USB port of your computer. 2. Follow the instructions in Chapter 6 to install the software drivers manually.
  • Page 46 CHAPTER 7: Troubleshooting System Properties General Device Manager Hardware Profiles Performance View devices by type View devices by connection Keyboard Monitors Mouse Network adapters Ports (COM & LPT) Sound, video and game controllers USB Audio Device YAMAHA DS-XG GamePort YAMAHA DS-XG Legacy Sound System YAMAHA DS-XG PCI Audio CODEC System devices Universal Serial Bus controllers...
  • Page 47 COMPUTER USB HEADSET ADAPTER 6. Make sure that the device is selected under Multimedia Properties. Go to Start, Settings, Control Panel, and Multimedia. Under the Audio tab, check that USB Audio Device is selected for both “Recording” and “Playback” preferred devices.
  • Page 48 CHAPTER 7: Troubleshooting Multimedia Properties Audio Video MIDI CD Music Devices Playback Preferred device USB Audio Device To select advanced options click: Advanced Properties Recording Preferred device USB Audio Device To select advanced options click: Advanced Properties Use only preferred devices Show volume control on the taskbar Cancel Apply...
  • Page 49 COMPUTER USB HEADSET ADAPTER 7. Check the microphone setting. Go to Start, Programs, Accessories, Entertainment, and Volume Control. Select Option, Properties. Select USB Audio Device under the Mixer Device menu. Select Recording under the Adjust volume for menu. Capture or Unknown is selected under Show the following volume controls.
  • Page 50 CHAPTER 7: Troubleshooting Incompatible Computer Systems Some computer systems may lock up while using the USB Adapter because of an incompatibility with standard USB protocol. If this occurs in your system, contact your computer’s manufacturer. Also, some application software may not work automatically with the USB Adapter.
  • Page 51 COMPUTER USB HEADSET ADAPTER Multimedia Properties Audio Video MIDI CD Music Devices Playback Preferred device USB Audio Device To select advanced options click: Advanced Properties Recording Preferred device USB Audio Device To select advanced options click: Advanced Properties Use only preferred devices Show volume control on the taskbar Cancel Apply...
  • Page 52 © Copyright 2001. Black Box Corporation. All rights reserved. 1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746...

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