Philips BRILLIANCE 221B3 User Manual page 49

8. Customer care and warranty
Your Philips F1rst Choice Warranty(USA)
Thank you for purchasing this Philips monitor.
A l l P h i l i p s m o n i t o r s a r e d e s i g n e d a n d
manufactured to high standards and deliver
high-quality performance, ease of use and
ease of installation. Should you encounter any
difficulties while installing or using this product,
please contact Philips directly to benefit from
your Philips F1rst Choice Warranty. This three-
year service warranty entitles you to a swap
model on-site within 48 hours of your call being
received within the first year of purchase. If you
have any problems with your monitor within the
second or third year of purchase, we will repair
it after it has been sent to the service provider
at your expense and returned to you within five
working days, free of charge.
LIMITED WARRANTY (Computer Monitor)
Please contact us via Website: http://www.
philips.com or http://www.usa.philips.com to
access the Warranty Registration Card.
Three Years Free Labor / Three Years Free
Service on Parts / One Year Exchange*
*Product will be exchanged with a new or
renewed to original specifications unit within
two business days for the first year. This product
must be shipped in at your expense for service
during years two and three.
WHO IS COVERED?
You must have proof of purchase to receive
warranty ser vice. A sales receipt or other
document showing that you purchased the
product is considered proof of purchase. Attach
it to this owner's manual and keep both nearby.
WHAT IS COVERED?
Warranty coverage begins the day you buy your
product. For three years thereafter, all parts will
be repaired or replaced, and labor is free. After
three years from the day of purchase, you pay
for the replacement or repair of all parts, and
for all labor charges.
All parts, including repaired and replaced parts,
are covered only for the original warranty
period. When the warranty on the original
product expires, the warranty on all replaced
and repaired products and parts also expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
Labor charges for installation or setup of the
product, adjustment of customer controls on
the product, and installation or repair of antenna
systems outside of the product.
product repair and/or part replacement because
of misuse, accident, unauthorized repair or other
cause not within the control of Philips.
reception problems caused by signal conditions
or cable or antenna systems outside the unit.
a product that requires modification or
adaptation to enable it to operate in any
country other than the country for which it
was designed, manufactured, approved and/or
authorized, or repair of products damaged by
these modifications.
incidental or consequential damages resulting
from the product. (Some states do not allow
the exclusion of incidental or consequential
damages, so the above exclusion may not
apply to you. This includes, but is not limited
to, prerecorded material, whether copyrighted
or not copyrighted.) the model or production
number on the product has been altered,
deleted, removed or made illegible.
Where IS SERVICE AVAILABLE?
Warranty service is available in all countries
where the product is officially distributed
by Philips. In countries where Philips does
not distribute the product, the local Philips
ser vice organization will attempt to provide
service (although there may be a delay if the
appropriate spare parts and technical manual(s)
are not readily available).
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