Watchguard VISTA User Manual
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Watchguard VISTA User Manual

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Laura Christian
March 17, 2025

Camera is stuck on the VISTA screen

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1 comments:
Mr. Anderson
March 17, 2025

The Watchguard camera may be stuck on the VISTA screen due to an issue where VISTA no longer detects that it has been docked after approximately six weeks of operation. This can be resolved by performing a hard reset. To do this, hold the power button for 15 seconds, then dock the camera to receive the necessary firmware update.

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Summary of Contents for Watchguard VISTA

  • Page 1 Document revision: E...

  • Page 2: What's New For Version

    Send us your suggestions We want to hear from you. Tell us about your experience and how you are using the VISTA Wearable Camera. We will do our best to accommodate any suggestions you may have in future revisions.

  • Page 3: Table Of Contents

    Basic VISTA workflow Docking VISTA Docking VISTA in a USB Base Undocking VISTA from the USB Base Docking VISTA in a VISTA Transfer Station VISTA WiFi: Docking VISTA WiFi in a VISTA WiFi Base Provisioning VISTA configuration Uploading Record-After-the-Fact® events...
  • Page 4 Contents Stopping a recorded event manually Muting the Audio During a Recorded Event Muting VISTA audio Categorizing a Recorded Event Categorizing a recorded event on VISTA About VISTA Overview Video, Audio, and Subtitle Evidence Video Audio Subtitles Camera Components Camera sensor and lens...
  • Page 5 Exiting Sleep state Automatic Off Maximum Recorded Event Time Maximum Recorded Event Time warning period Recording Reminder Alert Covert Mode VISTA WiFi: Using VISTA WiFi with a Recording Group Overview Recording groups Members of the recording group Smart Power Switch 4RE DVR...
  • Page 6 Appendix A: Using VISTA SmartConnect Overview Activating the VISTA WiFi hotspot Connecting to VISTA SmartConnect Connecting VISTA WiFi to SmartConnect for the first time Connecting VISTA WiFi to SmartConnect after the first time Reviewing VISTA WiFi Recorded Events with SmartConnect Capturing snapshots Categorizing Recorded Events Using SmartConnect Live Streaming VISTA WiFi with SmartConnect...
  • Page 7 Contents Configuring the Transfer Station Index VISTA Wearable Camera WGD00120 Revision E...
  • Page 8 Contents This page intentionally left blank. VISTA Wearable Camera viii WGD00120 Revision E...

  • Page 9: Introduction

    Maximum recording length and periodic recording alerts to help you save storage space Covert Mode This guide also includes a section on recording groups and how VISTA WiFi and the WiFi Base work within a local recording group network. Two appendices to the guide contain:...

  • Page 10: Related Documents And Information

    Support for the VISTA SmartConnect iPhone® application (VISTA WiFi only) (page Version 2 gives you the ability to set up VISTA WiFi to connect to and interact with the VISTA SmartConnect iPhone application. Support for additional VISTA configuration options, including:...
  • Page 11 The following products are new in support of version 2 of the VISTA Wearable Camera: VISTA WiFi Base (page The VISTA WiFi Base functions as an 802.11n Wi-Fi access point (hotspot) for VISTA WiFi. The WiFi Base pairs with VISTA WiFi, allowing the camera to associate with the local recording group network.
  • Page 12 Introduction This page intentionally left blank. VISTA Wearable Camera WGD00120 Revision E...

  • Page 13: Using Vista

    Provisioning the camera (page Uploading recorded events from camera storage (page Updating the camera's firmware (page Charging the camera's battery (page VISTA WiFi: Associating with a recording group (page Wearing VISTA (page Powering VISTA on and off (page Recording evidence (page...

  • Page 14: Overview

    If your agency is using VISTA WiFi, you can pair VISTA WiFi with a WiFi Base that is associated with a 4RE DVR. The devices together form a recording group.

  • Page 15: Docking Vista

    (page VISTA WiFi Base (page You can dock VISTA in any of the three available bases, but each base functions a little differently from the others. Docking VISTA in a USB Base Docking the VISTA Wearable Camera in a USB Base allows you to perform the following tasks:...

  • Page 16: Undocking Vista From The Usb Base

    VISTA WiFi (VISTA with Wi-Fi and GPS) sets its own date and time. VISTA's firmware updates, if a firmware update has been staged on the camera VISTA communicates to the Evidence Library software that it has recorded events to upload, if applicable...

  • Page 17: Docking Vista In A Vista Transfer Station

    Once all the commands and/or requests are processed, VISTA is ready for normal operation. Docking VISTA in a VISTA Transfer Station Note: The VISTA Transfer Station must be set up and configured to be used with your Evidence Library software. For instructions how to set up the Transfer...

  • Page 18: Vista Wifi: Docking Vista Wifi In A Vista Wifi Base

    VISTA WiFi (VISTA with Wi-Fi and GPS) sets its own date and time. VISTA's firmware updates, if a firmware update has been staged on the camera VISTA communicates to the Evidence Library software that it has recorded events to upload, if applicable...
  • Page 19 When VISTA WiFi becomes associated with the local recording group, it is disassociated from any other recording group. When you dock VISTA WiFi in a WiFi Base that is connected (wired or wirelessly) to an Evidence Library 4 Web upload server: Note: WatchGuard Video recommends that you use version 4.1 (or higher) of...

  • Page 20: Provisioning

    Depending on how your agency assigns its VISTA cameras, you may need to provision and check out VISTA each time you use it (for example, from a pool of VISTA cameras) or only rarely as its configuration needs to be updated (for example, if a VISTA camera has been assigned to you long-term).

  • Page 21: Uploading

    Enable recording reminder alerts (page Uploading You can upload recorded events from your VISTA Wearable Camera while it is docked in any of the three bases: USB Base You can upload recorded events automatically or manually from a VISTA in a USB Base, depending on the settings in your Evidence Library software.

  • Page 22: Record-After-The-Fact Events

    Base or VISTA Transfer Station and that it has events to upload. The events begin to upload automatically if applicable. EL4 Web automatically detects that VISTA WiFi is docked in a WiFi Base and that it has events to upload. The events begin to upload automatically if applicable.

  • Page 23: Updating Firmware

    If VISTA needs an update, the Evidence Library software can push the new firmware to the camera. You can push new firmware to your VISTA Wearable Camera while it is docked in any of the three bases:...

  • Page 24: Charging

    Charging Tip: Before using VISTA for the first time, fully charge and provision it. The VISTA Wearable Camera charges any time it is docked, if it needs to charge. The VISTA battery can fully charge in 3 to 5 hours.

  • Page 25: Vista Wifi: Associating With A Recording Group

    VISTA WiFi: Associating with a recording group When you dock VISTA WiFi in a VISTA WiFi Base, the camera pairs with the WiFi Base. This pairing allows the camera to associate with the local recording group that includes the WiFi Base.

  • Page 26: Wearing Vista

    MOLLE vest loop mount (page Wear VISTA on your clothing where it is most comfortable, convenient, and secure for you. Make sure that the lens is not obstructed and that it is aimed at the horizon. The quick mounting latch on VISTA attaches to any of the mounting options.

  • Page 27: Using The Locking Chest Mount

    VISTA. Using the locking chest mount Warning! The chest mount uses magnets to hold the VISTA camera in place. Do not wear the chest mount near sensitive medical equipment or implants such as pacemakers or other magnetically programmable medical devices.

  • Page 28: Using The Molle Vest Loop Mount

    6. To lock the mount in place, slide both of the locking pins up into their safety housings. Warning! The chest mount uses magnets to hold the VISTA camera in place. Do not wear the chest mount near sensitive medical equipment or implants such as pacemakers or other magnetically programmable medical devices.
  • Page 29 5. Match the anchor tab on the bottom of the outward-facing plate of the MOLLE vest mount with the bottom slot on the back of VISTA. 6. Match the mounting tab on the top of the mount with the quick mounting latch on VISTA, then slide the latch over the tab.

  • Page 30: Powering On And Off

    (depending on your alert notification selections). Powering off Note: VISTA can be configured to power off automatically if it is left idle (no movement and/or button presses) for a period of time. For more information, see Automatic Off on...

  • Page 31: Forcing Power Off

    Press and hold the Power button until VISTA powers off, about 15 seconds. Note: If you have forced VISTA's power off, WatchGuard Video recommends that you dock VISTA in a USB Base as soon as it is feasible. Docking the camera in a USB Base allows VISTA to repair itself.

  • Page 32: Stopping A Recorded Event Manually

    For instructions how to categorize a VISTA recorded event, see Categorizing a Recorded Event on page VISTA can be configured to stop a recorded event automatically after a period of time. For more information, see Maximum Recorded Event Time on page...

  • Page 33: Muting The Audio During A Recorded Event

    Note: The ability to mute a VISTA Wearable Camera during a recorded event is set up as part of a configuration in WatchGuard Video Evidence Library software. You may or may not be able to mute your VISTA depending on the options selected in the configuration assigned to your camera.

  • Page 34: Categorizing A Recorded Event

    SmartConnect. Any category selected on SmartConnect overrides a 4RE category. If you categorize an event on both the VISTA WiFi camera and the smartphone app, the last selected category, regardless of the device, will be applied to the event.

  • Page 35: About Vista

    About VISTA About VISTA In this section... Video, audio, and subtitle evidence (page Camera components (page Available mounts (page Function of the bases USB Base (page VISTA Transfer Station (page VISTA WiFi Base (page VISTA Wearable Camera WGD00120 Revision E...

  • Page 36: Overview

    If your VISTA WiFi is a member of a recording group, VISTA WiFi can also start or stop a recorded event automatically when alerted by another group member that the other group member has started or stopped an event.

  • Page 37: Video

    Video If VISTA is configured to enable pre-event video, a recorded event also includes that pre-event time. Normally, only recorded events are uploaded to your Evidence Library software. Video VISTA records one stream of video and compresses it using h.264 high-profile compression.

  • Page 38: Camera Components

    GPS (VISTA WiFi only) (page Quick mounting latch (page Note: Not all VISTA Wearable Cameras are VISTA WiFi cameras. If you are not sure whether your equipment has the Wi-Fi feature, contact your WatchGuard Video representative. VISTA Wearable Camera WGD00120 Revision E...

  • Page 39: Camera Sensor And Lens

    The 130-degree wide-angle lens rotates vertically +/-20 degrees. WatchGuard Video recommends that you position the lens aiming at the horizon. Microphone VISTA uses a digital microphone to record CD quality sound with minimal distortion and wind noise. Depending on the configuration applied to VISTA, the microphone:...

  • Page 40: Record Start/Stop Button

    Selecting an event category to assign to a recording (see Categorizing a Recorded Event on page Turning on VISTA WiFi's access point (hotspot) for the SmartConnect smartphone application (see Appendix A: Using VISTA SmartConnect on page Canceling the sleep warning period (see Sleep Power State on...
  • Page 41 45). When VISTA is not recording, the default message shown on the LCD Display is the number of recorded events in storage. When VISTA is not recording, but it is in Covert Mode, the default shown on the display is COVERT. When the camera is recording, the default shown is the current recording length.

  • Page 42: Feedback Indicators

    You can configure the brightness level of the LEDs or set them to adjust automatically depending on the time of day. Note: If you place VISTA in Covert Mode, no tones sound and the LEDs do not light. For information about placing the camera in Covert Mode, see Covert Mode...

  • Page 43: Battery

    Battery The VISTA Wearable Camera uses a lithium-polymer (LiPo) battery. The battery charges in 3 to 5 hours when docked in a VISTA USB Base connected to an electrical outlet or in a VISTA Transfer Station. Caution: Some computers can be damaged when the USB Base is plugged into an electrical outlet for power then directly into the computer using the USB cable.

  • Page 44: Low Batt Message

    The LOW BATT message appears on the VISTA LCD Display when you push the Power button to power the camera up, but the battery charge level is so low that VISTA cannot successfully power up. You should dock VISTA to charge as soon as possible.

  • Page 45: Vista Wifi: Gps

    GPS signal status If GPS is enabled on VISTA WiFi, you can see the status of a VISTA WiFi's GPS signal during the status information sequence. The information sequence shows on the LCD Display when you press the Display Backlight button.

  • Page 46: Quick Mounting Latch

    About VISTA During the information sequence, VISTA WiFi uses the bars of the Wi-Fi Signal Strength icon to communicate the camera's GPS lock status: 0 bars: GPS has never locked since the camera's last reboot 1 bar: GPS has locked at least one time since the camera's last reboot, but is NOT currently...

  • Page 47: Available Mounts

    46) on VISTA attaches to the mounting tab on any of the mounts. Wear VISTA on your clothing where it is most comfortable, convenient, and secure for you. Make sure that the lens is not obstructed and that it is aimed at the horizon.

  • Page 48: Locking Chest Mount

    About VISTA Locking chest mount Warning! The chest mount uses magnets to hold the VISTA camera in place. Do not wear the chest mount near sensitive medical equipment or implants such as pacemakers or other magnetically programmable medical devices. The chest mount uses magnets and locking pins to secure the mount to your clothing.

  • Page 49: Molle Vest Loop Mount

    MOLLE vest loop mount MOLLE vest loop mount The MOLLE vest mount uses hooks to anchor VISTA to loops on the MOLLE vest. For instructions how to connect the MOLLE vest loop mount to your clothing, see Using the MOLLE vest...

  • Page 50: About The Usb Base

    Base, see Docking VISTA in a USB Base on page Setting up the VISTA USB Base To set up the USB Base to use with a VISTA Wearable Camera and your Evidence Library software: Caution: Some computers can be damaged when the USB Base is plugged into an electrical outlet for power then directly into the computer using the USB cable.

  • Page 51: About The Vista Transfer Station

    About the VISTA Transfer Station About the VISTA Transfer Station The VISTA Wearable Camera can use the VISTA Transfer Station for charging as well as interacting with Evidence Library software for: Uploading evidence Provisioning Updating firmware automatically The VISTA Transfer Station allows your agency's Evidence Library software to interact with multiple VISTA cameras simultaneously.

  • Page 52: Setting Up The Vista Transfer Station

    About VISTA For more information about using VISTA with the Transfer Station, see Docking VISTA in a VISTA Transfer Station on page Setting up the VISTA Transfer Station For instructions how to set up the VISTA Transfer Station, see Appendix B: VISTA Transfer...
  • Page 53 In shutdown or wireless upload timeout period The left LED on the WiFi Base blinks green three times when it successfully pairs with a VISTA WiFi camera. The left LED blinks red three times if the pairing was not successful.

  • Page 54: Setting Up The Vista Wifi Base

    About VISTA Once VISTA WiFi is paired with the WiFi Base, VISTA WiFi is associated with the local recording group that includes the WiFi Base. For more information about using VISTA WiFi with the WiFi Base, see VISTA WiFi: Docking...

  • Page 55: Vista Special Features

    VISTA Special Features In this section... Pre-Event Capture (page ® Record-After-the-Fact (page Force Microphone On (page Sleep power state (page Automatic Off (page Maximum Recorded Event Time (page Recording Reminder Alert (page Covert Mode (page VISTA Wearable Camera WGD00120 Revision E...

  • Page 56: Overview

    (page This feature can help save battery power. Automatic Off: Enable this feature to allow VISTA to turn itself off after a period of time with no activity (page This feature can help save battery power.

  • Page 57: Covert Mode

    Covert Mode Covert Mode With Covert Mode enabled, VISTA sounds no tones, lights no LEDs, and only lights the Display Backlight on demand. For instructions how to enable Covert Mode on VISTA, see Covert Mode page Pre-Event Capture The Pre-Event Capture feature on the VISTA Wearable Camera allows you to capture and save up to two minutes of additional video prior to a recorded-event start.

  • Page 58: Record-After-The-Fact

    VISTA to continuously capture and save video or not. Generating an RATF event If VISTA has the RATF feature enabled, you can use your Evidence Library software to send a manual request to the camera to generate and retrieve an RATF event. An RATF event typically consists of video that was not originally part of a recorded event.

  • Page 59: Audio

    Audio Audio Audio is NOT typically included in the saved video when RATF is enabled. Typically, VISTA only begins to record audio when a recorded event is started. This means that audio is NOT typically included with RATF video that was not originally part of a recorded event (protected recording).

  • Page 60: Sleep Power State

    Sleep warning period About 15 seconds before it goes to sleep, VISTA warns you that it is about to go into Sleep state: Five descending tones sound with vibration (depending on the configured alert notification...

  • Page 61: Automatic Off

    Automatic Off Automatic Off The Automatic Off feature on the VISTA Wearable Camera allows the camera to turn itself off after a period of time with no activity. You configure the Automatic Off feature in your Evidence Library software. If the Automatic Off feature is enabled, after a period of time with no movement and/or button presses, VISTA powers off.

  • Page 62: Recording Reminder Alert

    VISTA Special Features You can press the Display Backlight button to abort the warning period and keep VISTA from stopping the recorded event. In this case, VISTA continues recording for at least another Maximum Recorded Event Time period. You can also press the Record Start/Stop button to manually stop the recorded event and abort the warning period.

  • Page 63: Vista Wifi: Using Vista Wifi With A Recording Group

    VISTA WiFi: Using VISTA WiFi with a Recording Group VISTA WiFi: Using VISTA WiFi with a Recording Group In this section... Distributed Multi-Peer Recording™ (page Recording group members and functions (page Smart Power Switch (page 4RE DVR (page VISTA WiFi Base (page...

  • Page 64: Overview

    VISTA WiFi: Using VISTA WiFi with a Recording Group Overview When you dock VISTA WiFi in a VISTA WiFi Base, the camera pairs with the WiFi Base. This pairing allows the camera to associate with the local recording group (page 65).

  • Page 65: Recording Groups

    (page 4RE DVR (page VISTA WiFi Base (page One or more VISTA WiFi cameras (page For information about installing the equipment for the recording group in a vehicle, see the 4RE Vehicle Installation Instructions. VISTA Wearable Camera WGD00120 Revision E...

  • Page 66: Smart Power Switch

    The Smart Power Switch functions as the central wired connection point for a recording group. Through the switch, the devices connect together to form a network, allowing the 4RE and VISTA WiFi group members to communicate with each other. Intelligently manages power The switch connects to the power source (for example, the vehicle battery) and intelligently manages that power within the local recording group network.

  • Page 67: Vista Wifi Base

    As part of the local recording group network, the VISTA WiFi Base: Pairs with VISTA WiFi When you dock VISTA WiFi in the VISTA WiFi Base, the camera pairs with the base. The pairing associates VISTA WiFi with the local recording group.

  • Page 68: Other Devices In The System

    VISTA WiFi: Using VISTA WiFi with a Recording Group Initiates group recordings VISTA WiFi notifies the WiFi Base that it has started a recorded event. The WiFi Base then uses the recording group network to notify the other group members that VISTA WiFi has started an event.

  • Page 69: Group Recordings

    VISTA WiFi behavior during a group recording Any DVR device (4RE or VISTA WiFi) in the recording group can start a recorded event. The other DVR devices in the group are informed of that change in recording status, so they can join in the group recording.
  • Page 70 The VISTA WiFi keeps recording the event until it is manually stopped. A device moving out of range does not affect its ability to start, stop, and categorize its own events. The group recording is stopped while a VISTA WiFi that is part of that group recording is out of range? The out-of-range VISTA WiFi keeps recording the event until it is manually stopped OR moves back into range of the group network.

  • Page 71: Appendix A: Using Vista Smartconnect

    Appendix A: Using VISTA SmartConnect Appendix A: Using VISTA SmartConnect In this section... Connecting VISTA WiFi to VISTA SmartConnect (page Reviewing recorded event video (page Categorizing recorded events (page Live streaming the current VISTA view (page Starting and stopping recorded events...

  • Page 72: Overview

    Note: Only the Wi-Fi® version of VISTA (VISTA WiFi™) can connect to the VISTA SmartConnect™ smartphone application. If configured to do so, VISTA WiFi can serve as a Wi-Fi access point (hotspot) for the VISTA SmartConnect smartphone application. You set up the camera-to-smartphone Wi-Fi®...

  • Page 73: Connecting To Vista Smartconnect

    SSID/password combination at VISTA checkout, see your Evidence Library software documentation. You only have to enter the SSID and password the first time you connect VISTA WiFi with the SmartConnect application. (below) Important! If you ever change the password associated with your SSID, you must use the steps to connect VISTA WiFi with SmartConnect for the first time.
  • Page 74 It may take a few seconds for your smartphone to connect to VISTA WiFi's hotspot. 5. Once they are connected, on your smartphone, open the VISTA SmartConnect app. It may take a few seconds for the app and VISTA WiFi to recognize each other. When they do, the Available Cameras screen opens.

  • Page 75: Connecting Vista Wifi To Smartconnect After The First Time

    6. Touch the item showing your camera. The initial pairing screen opens. 7. On your VISTA WiFi, press the Display Backlight button again to pair the app with the camera. In SmartConnect, the Recorded Events screen opens showing a list of events saved on your VISTA WiFi.

  • Page 76: Reviewing Vista Wifi Recorded Events With Smartconnect

    Appendix A: Using VISTA SmartConnect It may take a few seconds for the app and VISTA WiFi to recognize each other. When they do, the Available Cameras screen opens. 3. Touch the item showing your camera. The Recorded Events screen opens showing a list of events saved on your VISTA WiFi.

  • Page 77: Capturing Snapshots

    If enabled, the snapshot camera icon is in the Recorded Events review playback bar, next to the playback progress indicator. Warning! Capturing snapshots of video from the VISTA SmartConnect app and saving them to the smartphone's photo gallery potentially makes the phone part of the chain of evidence.

  • Page 78: Categorizing Recorded Events Using Smartconnect

    Appendix A: Using VISTA SmartConnect Categorizing Recorded Events Using SmartConnect You can use the VISTA SmartConnect smartphone application to categorize a recorded event currently on your VISTA WiFi camera: 1. Connect your VISTA WiFi to VISTA SmartConnect on your smartphone.

  • Page 79: Live Streaming Vista Wifi With Smartconnect

    Tags screen in the VISTA SmartConnect app. Live Streaming VISTA WiFi with SmartConnect You can use the VISTA SmartConnect smartphone application to live stream the current view from your VISTA WiFi camera: 1. Connect your VISTA WiFi to VISTA SmartConnect on your smartphone.

  • Page 80: Other Features

    Appendix A: Using VISTA SmartConnect 3. Touch the play icon to start live streaming from VISTA WiFi. When VISTA begins live streaming, three ascending tones sound on the camera. Other features Also available from the VISTA Live View screen: Enable Covert Mode on VISTA WiFi Near the bottom of the screen, touch or slide the Covert Mode switch until its background turns green.

  • Page 81: Starting And Stopping Recorded Events Using Smartconnect

    Starting and Stopping Recorded Events Using SmartConnect Starting and Stopping Recorded Events Using SmartConnect You can use the VISTA SmartConnect smartphone application to start or stop a recorded event on your VISTA WiFi camera: 1. Connect your VISTA WiFi to VISTA SmartConnect on your smartphone.

  • Page 82: Smartconnect Settings

    Appendix A: Using VISTA SmartConnect 3. Touch REC to start recording an event. VISTA WiFi starts recording. SmartConnect shows that VISTA is recording with the red bar at the top of the app. 4. Touch STOP to stop recording an event.

  • Page 83: Camera Settings

    VISTA WiFi Battery usage: Percentage of remaining battery charge for the connected VISTA WiFi You can also request that your VISTA WiFi perform a state capture and save it for use by WatchGuard Video Technical Services, as needed. VISTA Wearable Camera...
  • Page 84 Appendix A: Using VISTA SmartConnect This page intentionally left blank. VISTA Wearable Camera WGD00120 Revision E...

  • Page 85: Appendix B: Vista Transfer Station Setup

    Appendix B: VISTA Transfer Station Setup Appendix B: VISTA Transfer Station Setup In this section... Setting up the VISTA Transfer Station hardware (page Configuring the VISTA Transfer Station for use with Evidence Library software (page VISTA Wearable Camera WGD00120 Revision E...

  • Page 86: Overview

    VISTA cameras must be at version 1.1 or above, and your Evidence Library software must be Evidence Library 4 Web. When you set up the VISTA Transfer Station, you connect it to power and to the network containing your agency's instance of Evidence Library software. To set up the VISTA Transfer Station: 1.

  • Page 87: Vista Transfer Station Hardware

    VISTA Transfer Station Hardware VISTA Transfer Station Hardware When you set up the VISTA Transfer Station hardware, you connect the power cable and the Ethernet cable to the Transfer Station. You can add labels to the Transfer Station slots as well, if desired.
  • Page 88 Station factory default IP address: 192.168.2.20. The computer you use must have access to this network. To continue setting up the VISTA Transfer Station, follow the instructions on page 93 configure the Transfer Station to work with your Evidence Library software.

  • Page 89: Vista Transfer Station Configuration

    VISTA Transfer Stations. The Location and Station ID (along with the Slot # from the VISTA Settings section) are used by the Evidence Library software to indicate to an officer which VISTA camera he is checking out.

  • Page 90: Dhcp And Date/Time Settings

    Tip: The upload server for Evidence Library can also be called the Wireless Import Service. You either let your DHCP server assign IP addresses to the VISTA camera slots or you assign a Static IP Address to each slot individually.

  • Page 91: Static Ip

    (.hex file) or firmware (.bit file) upgrade file, then click the appropriate Upgrade button. Important! After you have upgraded the Transfer Station, you must power the Transfer Station off and then on again for VISTA to recognize the upgrade. VISTA Wearable Camera WGD00120 Revision E...

  • Page 92: Changing The Login Credentials For The Transfer Station Configuration Page

    Warning! Disabling the configuration page prevents anyone, including authorized administrators, from making changes to the VISTA Transfer Station configuration. To disable the current VISTA Transfer Station's configuration page (web server): Click Disable. Once you disable the configuration page for the current Transfer Station, you cannot change any configuration settings or configure the current Transfer Station at all UNLESS you reset the Transfer Station to factory default.

  • Page 93: Restarting The Transfer Station

    Configuring the Transfer Station To configure a VISTA Transfer Station: 1. Set up a computer to access a VISTA Transfer Station's factory default configuration web page at its default IP address, 192.168.2.20. 2. If not already done, connect the Ethernet cable from the Transfer Station to the computer.
  • Page 94 Station ID, for example, B, combined with slot numbers 1 through 8. 7. Select the IP Config type you want to assign to the Transfer Station, either Static or DHCP. Note: WatchGuard Video recommends the Static IP Config type for the Transfer Station.
  • Page 95 5001 can cause the VISTA Transfer Station to stop working. If you have questions about the assigned port, contact WatchGuard Video Technical Services. 14. Select the VISTA IP Config type you want to assign to the VISTA slots, either Static or DHCP. Note: WatchGuard Video recommends that you let your DHCP server assign the slot IP addresses.
  • Page 96 Appendix B: VISTA Transfer Station Setup This page intentionally left blank. VISTA Wearable Camera WGD00120 Revision E...

  • Page 97: Index

    15, 17-18, 24 battery, 43 chest mount, locking, 27, 48 alert, 44 clearing storage, 22 charging, 15, 17-18, 24, 50-52 clips, mounting, 26, 47-48 extended capacity, 43 configuring saving, 56, 60-61 tones and vibrations, 42 VISTA Wearable Camera WGD00120 Revision E...
  • Page 98 73 continuous video capture, 36, 58 hotspot, 40, 45, 68-69, 72 Covert Mode, 62, 80 hub, USB, 15, 24, 43-44, 50 customizing VISTA, 15, 17, 19-20 importing events, 21 date/time, 41, 45 indicators DHCP-assigned, Transfer Station, 89-90 Transfer Station, 51...
  • Page 99 Transfer Station, 51 4RE DVR, 66 WiFi Base, 53 Smart Power Switch, 66 out of range, recording groups, 70 VISTA WiFi, 67 WiFi Base, 67 pairing, WiFi Base, 25, 67 moving out of range, 70 password, SmartConnect, 73 red LED...
  • Page 100 37 protected, 36 time/date, 41 quality, 37 timestamps, 45 reviewing, SmartConnect, 76 tones and vibrations, 42 VISTA Settings, Transfer Station, 90 Transfer Station cable connectors, 51 warnings configuring, 93 canceling, 40 docking VISTA, 17 forcing power off, 31...
  • Page 101 WiFi Base, 52 charging from, 18, 24, 52 docking VISTA, 18-19 LEDs, 53 pairing, 25, 67 recording group member, 67 setting up, 54 updating VISTA firmware, 23 uploading, 21 wireless access point, 68-69, 72 radio, 68 workflow, 14 VISTA Wearable Camera...
  • Page 102 Index This page intentionally left blank. VISTA Wearable Camera WGD00120 Revision E...

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