Samsung GALAXY J3 EMERGE User Manual

Samsung GALAXY J3 EMERGE User Manual

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User Guide

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Summary of Contents for Samsung GALAXY J3 EMERGE

  • Page 1: User Guide

    User Guide [UG template version 16a] [boost_samsung_J327P_ug_en_120916_FINAL]...
  • Page 2: Table Of Contents

    Launch Applications......................19 Apps List ..........................20 Phone Number ..........................23 Airplane Mode ..........................23 Enter Text............................ 24 Samsung Keyboard ......................24 Google Voice Typing......................25 Tips for Editing Text ......................26 Google Account .......................... 26 Create a Google Account ....................27...
  • Page 3 Factory Reset Protection ....................28 Google Play Store ........................29 Find and Install an App ....................... 29 Request a Refund for a Paid App ..................30 Update an App ........................31 Uninstall an App........................32 Get Help with Google Play....................33 Lock and Unlock Your Screen ....................
  • Page 4 Visual Voicemail Options ....................60 Configure Visual Voicemail Settings ................... 62 Optional Calling Services ......................64 Caller ID Blocking ....................... 64 Call Waiting......................... 65 Conference Calling ......................66 Call Forwarding........................67 Call Settings ..........................68 Contacts .............................. 71 Add a Contact ..........................71 View Contacts ..........................
  • Page 5 Delete Gmail Threads ......................99 Search Gmail Messages..................... 99 Report Spam Gmail Messages ................... 99 Add Another Google (Gmail) Account ................100 Switching Between Gmail Accounts ................. 100 Gmail Settings........................101 Email ............................102 Set Up an Email Account ....................102 Add an Email Account.......................
  • Page 6 Wi-Fi Direct ........................124 Bluetooth ........................... 124 Bluetooth Information......................125 Enable the Bluetooth Feature ................... 125 Pair Bluetooth Devices...................... 126 Connect to a Paired Bluetooth Device................127 Send Information Using Bluetooth ..................128 Receive Information Using Bluetooth ................129 Hotspot............................130 Tethering ...........................
  • Page 7 Gadget Guardian ........................151 Google Maps..........................151 Google Search .......................... 153 My Files............................. 153 Photos ............................154 Samsung Notes ........................155 Entertainment and Activities ......................157 AirG ............................157 Amazon ............................. 157 Amazon Kindle .......................... 157 Amazon Music .......................... 157 Amazon Photos.........................
  • Page 8 Texture ............................164 YouTube............................ 165 Settings ..............................167 Connections Settings ........................168 Basic Settings ........................... 168 Wi-Fi Settings Menu........................170 Bluetooth Settings ........................173 Data Usage Settings ......................... 175 Airplane Mode ........................... 176 Mobile Networks Settings ......................177 Location Settings ........................178 More Connection Settings......................
  • Page 9 Icon Frames ........................207 Status Bar ......................... 208 Screen Timeout......................... 209 Screen Saver ........................210 Advanced Features Settings..................... 211 One-Handed Operation..................... 211 Other Advanced Features Settings................... 212 Applications Settings......................... 213 Applications Overview....................... 213 Default Applications ......................216 App Permission Settings....................217 Personal Settings ..........................
  • Page 10 Health & Safety and Warranty ..................261 Copyright Information........................ 262 Intellectual Property ......................262 Open Source Software...................... 262 Disclaimer of Warranties; Exclusion of Liability ..............262 Samsung Electronics America, Inc................... 263 Do you have questions about your Samsung Mobile Device? ......... 263 Index................................264...
  • Page 11: Getting Started

    Getting Started The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
  • Page 12: Introduction

    The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Samsung Galaxy J3 Emerge. The following topics explain how best to use this guide to get the most out of your phone.
  • Page 13: Get Support From Boost Zone

    Get Support from Boost Zone ® You can access support for your phone and service through the preloaded Boost Zone app. 1. From home, tap Apps > Boost Zone 2. From the Boost Zone main page, tap My Account. 3. Tap a topic to view its contents. Introduction...
  • Page 14: Set Up Your Phone

    Set Up Your Phone The following topics give you all the information you need to set up your Samsung phone and wireless service the first time. Parts and Functions This topic illustrates your phone’s primary parts and key functions. Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only.
  • Page 15 Part Description Returns you to the previous screen, or close a dialog box, options Back key menu, the notification panel, or the keyboard. Home key Returns you to the home screen. Access recently used apps. Recent apps key Display information needed to operate your phone, such as the call Touchscreen status, the Contacts list, and the date and time.
  • Page 16: Battery Use

    Part Description Help illuminate subjects in low-light environments when the camera is Flash focusing and capturing a picture or video. Rear camera Take pictures and videos. USB charger/accessory port Connect the phone to the charger using a USB cable. Headset jack Plug in a headset for convenient, hands-free conversations.
  • Page 17 Warning: Do not bend or twist the back cover excessively. Using excessive force on the cover during removal or installation of an internal component can cause the material to break. 2. Insert the battery.  Align the contacts of the battery with the contacts in the phone. 3.
  • Page 18: Remove The Battery

    Remove the Battery Follow these instructions to remove your phone’s battery. Always power the phone off before removing the battery. 1. Remove the battery cover.  Lift gently in the direction shown. 2. Remove the battery.  Lift upward gently as shown. Set Up Your Phone...
  • Page 19: Charge The Battery

    It is recommended you fully charge the battery before using your device for the first time. Note: For fastest charging times, use the Samsung Adaptive Fast Charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging.
  • Page 20: Turn Your Phone On And Off

    2. Insert the large end of the USB cable into a USB port on your computer. 3. After charging, remove the USB cable from both the phone and the computer. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On ■ Press and hold the Power/Lock key.
  • Page 21: Use The Touchscreen

    Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Please note that a touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty.
  • Page 22: Swipe Or Slide

    Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Set Up Your Phone...
  • Page 23 When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Samsung Keyboard for more details. Note: Auto rotate needs to be enabled for the screen orientation to automatically change. Pull down the status bar to display the notification panel, and tap Portrait to enable Auto rotate.
  • Page 24: Pinch And Spread

    Pinch and Spread Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Activation and Service Before using your phone, you must set up your service with Boost Mobile.
  • Page 25: Complete The Setup Screens

    Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process. Note: You may be able to complete the setup screens before your phone has been activated on your account.
  • Page 26 Google services – Select your Google location and service options and then tap Next.  Samsung account – Enter your email account and password to sign in to your current Samsung account, or tap Create account to set up a new Samsung account.
  • Page 27: Basic Operations

    Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the Apps list. 1.
  • Page 28: Phone Settings Menu

    Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■ From home, tap Apps > Settings – or – Pull down the status bar and tap Settings Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways.
  • Page 29: Capture Screenshots

    Turn Screen Rotation On or Off 1. Pull down the status bar to display the quick settings menu. 2. Tap Auto rotate to turn the option off, or tap Portrait to turn the option on. Capture Screenshots You can use your phone’s power and home keys to capture screenshots. ■ Press and hold the Power/Lock key and Home key at the same time to capture a screenshot of the current screen.
  • Page 30: Apps List

    Apps List The Apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Function/Service Receive real-time local weather information at any location in the world. 1Weather Access 7-day and hourly weather forecasts for your area.
  • Page 31 Send and receive email from a variety of email service providers. Located Email in the Samsung folder. Keep up with friends and family with the Facebook app. Share updates, Facebook photos, and videos, as well as text, chat, and play games.
  • Page 32 Manage your sounds, images, videos, Bluetooth files, Android files, and My Files other data in one convenient location. Located in the Samsung folder. ® Listen to your favorite FM radio stations on the go with NextRadio .
  • Page 33: Phone Number

    Function/Service Discover and purchase new games. Recommend games to others. Playphone Create, edit, and manage all the notes on your phone with the Samsung Samsung Notes Notes app. Get live help, discover new features, and unlock promotions for your Samsung+ Samsung device.
  • Page 34: Enter Text

    Assign Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
  • Page 35: Google Voice Typing

    Emoticon to display a list of emoticons. • Settings to view the Samsung keyboard settings menu.  If you have more than one language selected in Samsung Keyboard settings, you can swipe your finger over Spacebar to switch between languages. Configure Samsung Keyboard ■ From home, tap Apps...
  • Page 36: Tips For Editing Text

    To enable Google voice typing: 1. Tap Google voice typing on the Samsung keyboard.  You may need to touch and hold Options to find it. 2. Speak your text. Note: Tap Settings > Languages to download additional languages for use with Google voice typing.
  • Page 37: Create A Google Account

    Create a Google Account If you do not already have a Google Account, you can create one online or using your phone. Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application. Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone.
  • Page 38: Sign In To Your Google Account

     Add a phone number.  Read the privacy policy and terms. Tap I agree to continue.  View your Google Account credentials.  Select Google services.  Set up payment info.  You are signed in to your Google Account, and your phone will synchronize selected items with your new account.
  • Page 39: Google Play Store

    Caution: You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings. Enable Factory Reset Protection Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP) security feature.
  • Page 40: Request A Refund For A Paid App

    1. From home, tap Apps > Play Store 2. When you open the Google Play store app for the first time, tap Get started to continue. 3. Browse through the categories, find an item you are interested in, and tap the name. ...
  • Page 41: Update An App

    Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play store app. Update an App Directly 1. From home, tap Apps > Play Store 2. Tap Menu > My apps & games. 3.
  • Page 42: Uninstall An App

    2. Tap Menu > My apps & games. 3. Tap the app you want to set for auto-update, and then tap Menu > Auto-update.  The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play.
  • Page 43: Get Help With Google Play

    Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app. 1. From home, tap Apps > Play Store 2. Tap Menu > Help & Feedback. ...
  • Page 44: Update Your Phone

    Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Apps > Settings > System Update > Download updates manually menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
  • Page 45 Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware. 4. Tap Forward. 5. Enter your phone number and tap Send. To restore your Google apps following the update: 1. From home, tap Apps >...
  • Page 46 2. Tap Download updates manually.  Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade. Alternatively, you can access system updates through the notification panel. 1.
  • Page 47: Your Phone's Home Screen

    Your Phone's Home Screen The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
  • Page 48: Extended Home Screens

    Item Description Widgets are self-contained apps that reside on your phone’s home screen. Widget Application icons are shortcuts to favorite applications. You can add and Application icons remove these shortcuts as you wish. Applications (Apps) Tap to open the applications (apps) list. The Apps list key is a primary shortcut available from all home screens.
  • Page 49: Status Bar And Notification Panel

    Status Bar and Notification Panel Your phone’s status and notifications are available at a glance at the top of the screen. Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left.
  • Page 50 Icon Status Speakerphone: Call is using speakerphone. Signal strength: Cellular network signal strength is displayed. Roaming signal strength: Roaming network signal strength is displayed. 3G: The device is connected to a 3G wireless network. ™ 4G LTE active: The device is connected to a 4G LTE wireless network.
  • Page 51: Notification Panel

    Icon Notification USB: A USB connection is active. Alarm: An alarm has been set. Emergency alert: A new Emergency alert has arrived. Update available: An app update is available from the Google Play store. File upload in progress: File is being uploaded or sent. Update successful: An app update was successful.
  • Page 52 2. Drag down Expand to display additional quick settings. Close the Notification Panel ■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.) – or – Tap Back to close the notification panel. Notification Panel Layout The notification panel gives you access both to notifications and the quick settings menu.
  • Page 53 Item Description Settings Display the Settings screen. Quick settings Quickly enable or disable a feature. See all available Quick settings, adjust screen Expand brightness, and more. Notifications View details about notifications. Clear notifications Clear all notifications. Notification Panel Quick Settings The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings options.
  • Page 54 2. Drag down Expand to display additional quick settings. 3. Touch and hold a quick setting to edit the quick settings menu. 4. Drag buttons to arrange which options appear in the quick settings panel. 5. Tap Done when you are finished. Your Phone's Home Screen...
  • Page 55: Customize The Home Screen

    Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen. Operations for Rearranging the Home Screen ● Moving Widgets and Icons: From home, touch and hold an item, and then drag it to the desired location.
  • Page 56: Add Shortcuts To The Home Screen

    3. Tap Set as wallpaper.  The wallpaper is set. Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen. 1. From home, tap Apps  The Apps list opens. 2.
  • Page 57: Add Folders To The Home Screen

    Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access. 1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of another shortcut and release it. 2. Type a name, and then tap Back ...
  • Page 58: Making Connections

    Making Connections The following set of topics will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services.
  • Page 59: Phone Calls And Voicemail

    Phone Calls and Voicemail The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
  • Page 60: Call Emergency Numbers

    2. Tap the number keys on the keypad to enter the phone number.  As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, tap it to place the call immediately without entering the rest of the number. 3. Tap Dial to call the number.
  • Page 61: Answer Phone Calls

    To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, tap Phone > Keypad 3. Tap 9-1-1 , and tap Dial ...
  • Page 62 Answer an Incoming Call 1. When a call arrives, slide Answer to the right to answer it.  The call begins. 2. To end the call, tap End  The call ends. Mute the Ringing Sound To mute the ringer without rejecting the call, you can do either of the following: ●...
  • Page 63: Reject An Incoming Call

    Reject an Incoming Call ■ When a call arrives, slide Reject to the left to reject it.  The ringtone or vibration will stop and the call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller.
  • Page 64: In-Call Screen Layout And Operations

    In-Call Screen Layout and Operations While you are on a call, you will see a number of options. In-Call Screen Layout ■ Tap options to activate them during a call.  Add call: Initiate a conference call (3-way call).  Merge: Join two currently active calls (conference).
  • Page 65: Place A Call From Contacts

     Keypad/Hide: Toggle the appearance of the onscreen keypad. Show the keypad to enter additional numbers, for example, an extension or access code. • For example: When you call your bank’s 800 number, use the keypad to enter your account number and PIN. ...
  • Page 66: Call From Call Log

    4. Tap Call next to the number you want to call.  The phone dials the number. The call begins when the other party answers. 5. To end the call, tap End  The call ends. Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.
  • Page 67: Voicemail

    Tip: You can also place a call directly from the call log list. Swipe the entry you want to call from left to right to place a call. Voicemail The following topics describe how to set up and use your phone's voicemail and visual voicemail features. Voicemail Setup Follow the instructions below to set up voicemail on your phone.
  • Page 68: Visual Voicemail

    Visual Voicemail This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to set up Visual Voicemail on your phone. About Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now, you can find the exact message you are looking for without having to listen to every voicemail message first.
  • Page 69: Review Visual Voicemail

    3. At the end of the welcome screens, a Personalize your voicemail prompt displays. 4. Tap Personalize and follow the system prompts to:  Create a passcode (part of standard voicemail).  Record your name announcement.  Record your greeting. Important: Voicemail Passcode –...
  • Page 70: Visual Voicemail Options

    2. Tap a message, and then tap Play to review it. Tip: For an explanation of all your Visual Voicemail options, tap More options > Help > Visual Voicemail Menu > Visual Voicemail Settings. Visual Voicemail Options Your Visual Voicemail options appear as icons at the bottom of the voicemail review screen. 1.
  • Page 71 • Search: Search your voice messages. • Upgrade to Premium: Subscribe to the premium Voice-to-Text transcription service. This service requires an additional monthly charge. • Store: Access the Visual Voicemail store to purchase avatars, backgrounds, and more. • Help: View help topics for Visual Voicemail. •...
  • Page 72: Configure Visual Voicemail Settings

    Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. 1. From home, tap Apps > Voicemail 2. Tap More options > Settings.  You will see the Voicemail settings menu. 3. Select an option to change its settings: ...
  • Page 73  Preferences: Change your Visual Voicemail application preferences.  Sound: Change your sound/speakerphone options.  Updates: Check for updates.  About Voicemail: View information about the application. Change Your Main Greeting Using the Voicemail Menu Your main greeting can be changed directly using the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu.
  • Page 74: Optional Calling Services

    Edit the Display Name Using the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. From home, tap Apps > Voicemail 2. Tap More options > Settings > Display > Display name. 3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages).
  • Page 75: Call Waiting

    Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you are on a call: ■...
  • Page 76: Conference Calling

    Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the Phone screen, enter a number and tap Dial (or place a call from Recents or Contacts).
  • Page 77: Call Forwarding

    Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off.
  • Page 78: Call Settings

    Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Call Settings Options Use the Call Settings menu to adjust the following settings: Setting Description Swipe to call or send Place a call to a displayed contact by swiping right.
  • Page 79 Setting Description ● Service provider: View your service provider. ● Voicemail settings: View your voicemail number. ● Alert sound: Select your new voicemail alert sound. Voicemail ● Vibrate: Set the phone to vibrate when new voicemail arrives. ● Voicemail settings: Set options for voicemail. See Voicemail Setup.
  • Page 80: Tty Mode

    TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission.
  • Page 81: Contacts

    Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged.
  • Page 82 Google Account.  Select Samsung account if you want to save contacts to your Samsung account; these will be synced automatically with your Samsung account online. 4. Use the keyboard to enter as much information as you want.
  • Page 83: Save A Phone Number

    Note: To add more phone numbers, email addresses, etc., tap Add on the right side of the entry field. 5. When you have finished adding information, tap Save.  The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1. From home, tap Phone 2. Enter a phone number and tap Add to Contacts 3. To add the number to an existing contact, tap Update existing.
  • Page 84: View Contacts

    View Contacts View a contact’s details by displaying a contact entry. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to view quick options.  to dial the contact’s default phone number. Tap Call ...
  • Page 85: Contacts Screen Layout

    Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Item Description Search Search contacts. More options Access additional options. Tap to show the contact’s image. Image Tap to show the contact’s details. Contact Add new contact Add a new contact.
  • Page 86: Edit A Contact

    Edit a Contact Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, tap Apps > Contacts ...
  • Page 87: Delete A Contact

    Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the right of the field. Note: To add more phone numbers, email addresses, etc., tap Add on the right side of the entry field.
  • Page 88: Favorites

    Favorites Marking contacts as favorites lists them at the top of the Contacts tab in the Phone app, allowing you to quickly access your most used or preferred Contacts entries. Mark Contacts as Favorites 1. From home, tap Apps > Contacts 2.
  • Page 89: Groups

    Make a Call from Favorites 1. From home, tap Apps > Phone > Contacts tab. 2. Tap a contact to display it, and then tap Call Groups You can use groups to organize your contacts. Your phone comes with preloaded groups, and you can create your own.
  • Page 90: Send A Message To A Group

    Add Contacts to a Group 1. From home, tap Apps > Contacts 2. Tap More options > Groups, and then tap a group. 3. Tap Edit > Add member and select a member or members to add to the new group, and then tap Done.
  • Page 91: Delete A Group

    Delete a Group You can delete any group you created. When removing a group, you will have the option to also remove any members of the group from your accounts. 1. From home, tap Apps > Contacts > Groups. 2. Tap More options >...
  • Page 92 Send. For more information on text messaging, see Send a Multimedia Message (MMS). • Samsung Notes: Save the information in Samsung Notes. • Wi-Fi Direct: Send the information to another device using Wi-Fi Direct. See Wi-Fi Direct.
  • Page 93: Profile Sharing

    Profile Sharing Share your profile information with your contacts. You can select which contacts you want to share it with, as well as select additional information you want to share. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap your profile under Set my profile.
  • Page 94: Import Contacts

    Shared profile info: In addition to your name, status, and profile picture, you can share your email, organization, address, and date of birth.  Back up profile data: Back up and restore your profile using your Samsung account.  Registered information: View and set the registered information for your phone number.
  • Page 95: Back Up Contacts

    Back Up Contacts If you are saving contacts to an account that does not automatically back them up to the Cloud, you can manually back them up to an optional installed SD card for re-import if needed. Before Backing Up Contacts to an SD Card You will need to have installed an SD card (not included) into your phone before you can back up your contacts.
  • Page 96: Contacts Settings

    Import/export contacts: Import contacts from an installed SD memory card and export contacts to an installed SD memory card (not included).  Move device contacts: Move contacts saved on your device to your Google or Samsung accounts.  Merge duplicate contacts: Combine duplicate contacts.
  • Page 97: Messaging

    Messaging With wireless service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, and text and multimedia messaging. Text and Multimedia Messaging With text messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
  • Page 98: Send A Multimedia Message (Mms)

    4. Tap the Enter message field and then start composing your message. 5. When done, tap Send to send the text message. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar).
  • Page 99 • Audio: Attach a stored music file or voice recording. • Record audio: Make a voice recording and attach it. • Samsung Notes: Attach a note. See Samsung Notes. • Calendar: Select the calendar event you want to attach. See Calendar •...
  • Page 100: Create A Slideshow

    Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the multimedia message you are composing, tap Menu > Create slideshow to add space for a new slide. 2. Tap the space for the slide. 3.
  • Page 101: New Messages Notification

    New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. New message also appears in the notifications area of the status bar to notify you of a new text or multimedia message.
  • Page 102: Reply To A Message

    4. To save the attachment to device memory or an SD card, touch and hold the attachment, and then tap Save attachment on the options menu. Note: When Auto retrieve in MMS settings is disabled, only the message header is downloaded. To download the entire message, tap the Download button at the right side of the message.
  • Page 103: Delete A Single Message

    Delete a Single Message 1. While viewing a conversation, touch and hold the message that you want to delete.  If the message is locked, tap Unlock on the options menu and hold the message to display the options menu again. 2. Tap Delete on the options menu.
  • Page 104  Font size: Adjust font size for the Messages app.  More settings > Text messages: • Auto combination: Choose whether long messages that are received in multiple parts are automatically re-assembled to display as a single message.  More settings > Multimedia messages: •...
  • Page 105: Gmail

    Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Gmail Cautions Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone from receiving Gmail.
  • Page 106: Open Gmail Messages

    ● Save as a Draft (Send Later): While composing your message, tap More options > Save draft. The message is saved as a draft for later. ● Delete Mail Being Composed: In the mail composition window, tap More options > Discard >...
  • Page 107 Open Gmail Messages from the Inbox You can also read and reply to all your Gmail messages from the Gmail Inbox. 1. From home, tap Apps > Google > Gmail  The Gmail Inbox opens. 2. Tap the message thread you want to view. ...
  • Page 108: Use Gmail Labels

    Use Gmail Labels Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads. For example, when a new thread starts with a received mail, the label “Inbox” is automatically added to the thread.
  • Page 109: Mute Gmail Threads

    Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the Inbox. When mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the Inbox. 1.
  • Page 110: Add Another Google (Gmail) Account

    Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > Accounts > Accounts menu. 1. From home, tap Apps > Settings > Accounts > Accounts > Add account. 2. Tap Google, and then tap Enter your email.
  • Page 111: Gmail Settings

    Gmail Settings You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings menu. 1. From home, tap Apps > Google > Gmail  The Primary Inbox opens. 2. Tap Menu > Settings 3. Tap General settings to access settings for all accounts, or tap an account name to configure settings for a specific Gmail account.
  • Page 112: Email

    Before setting up an email account, make sure you have the username (user ID), password, server name, etc., so you can get set up successfully. 1. From home, tap Apps > Samsung > Email  A window for adding an account appears if no email account has been previously set up.
  • Page 113: Add An Email Account

    Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1. From home, tap Apps > Samsung > Email  The email Inbox opens.
  • Page 114: Add An Exchange Activesync Account

    2. Enter the Email address and Password for the email account and then tap Sign in.  Tapping Sign in prompts your phone to attempt a “regular” email setup and test the incoming and outgoing servers.  If you have custom settings you need to configure, tap Manual setup and enter your settings. These may include mail type, user name, password, server, security type, etc.
  • Page 115: Create And Send An Email Message

    Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps > Samsung > Email  The email Inbox opens.
  • Page 116: Open Email Messages

    You can open and read email messages directly from the email Inbox. Reading and replying to email on your phone is as simple as on your computer. 1. From home, tap Apps > Samsung > Email  The email Inbox opens.
  • Page 117: Delete An Email Account

    You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone. 1. From home, tap Apps > Samsung > Email  The email Inbox opens. 2. Tap More options >...
  • Page 118: Manage Your Email Inbox

    Your email Inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, tap Apps > Samsung > Email  The email Inbox opens. 2. Tap the email account at the top of the screen to select a different Inbox, or tap Combined inbox to see all your email Inboxes at once.
  • Page 119: Exchange Activesync Email Features

    Set options for your corporate Exchange ActiveSync email messages, including synchronization options, flagging messages, out-of-office messages, meeting requests, and message priority. To access Exchange ActiveSync settings: 1. From home, tap Apps > Samsung > Email 2. Tap More options > Settings.
  • Page 120: Email Settings

    Email Settings Configure options for email accounts you set up on your phone. General Email Preferences 1. From home, tap Apps > Samsung > Email 2. Tap More options > Settings to configure options. General email settings, which affect all email accounts, include: ...
  • Page 121 Note: Available settings depend on the type of email account. 1. From home, tap Apps > Samsung > Email 2. Tap More options > Settings, and then tap an account to set its options. Individual email account settings may vary;...
  • Page 122  Show images: Choose whether to automatically display embedded images in the body of an email.  Auto download attachments: Choose whether the phone automatically downloads email attachments when you are connected to Wi-Fi. You might use this option to control how and whether you use your plan’s data services to download attachments.
  • Page 123: Internet And Social Networking

    SSL/TLS. Use the Browser Launching the browser is as easy as tapping an icon. ■ From home, tap Apps > Samsung > Internet  The browser opens.  The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone number to access the Boost home page.
  • Page 124: Add A Bookmark

    Homepage > Current page. Add a Bookmark Bookmark favorite sites using the browser menu options. 1. From home, tap Apps > Samsung > Internet  The browser opens. 2. Navigate to the Web page you want to bookmark, and tap More options >...
  • Page 125: View Browser History

    View Browser History Use the browser menu options to view your browsing history. 1. From home, tap Apps > Samsung > Internet  The browser opens. 2. Tap Bookmarks  The bookmark window opens.
  • Page 126: Open New Browser Tabs

    Open New Browser Tabs Use tabbed browsing to switch between websites quickly and easily. 1. From home, tap Apps > Samsung > Internet  The browser opens. 2. Tap Tabs  The tabs window opens.  If you do not see Tabs , drag the Web page down to display the address bar.
  • Page 127: Browser Settings

    Browser Settings Configure your Browser settings. 1. From home, tap Apps > Samsung > Internet  The browser opens. 2. Tap More options > Settings to configure options:  Homepage: Choose a homepage to display when you launch Internet. ...
  • Page 128: Chrome Browser

    Chrome Browser ™ Use Chrome to browse the Internet and bring your open tabs, bookmarks and address bar data from your computer to your mobile device. 1. From home, tap Apps > Google > Chrome  Chrome opens. 2. Tap the address bar at the top and enter search words (for a Google search) or a Web address (URL).
  • Page 129: Facebook

    Facebook Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games. Once you have signed in in Facebook, you can post and read updates, upload pictures, tag locations, and more, all from your phone.
  • Page 130: Connectivity

    Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, and more. Transfer Files between Your Phone and a Computer You can use the supplied USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files.
  • Page 131 Transfer Files between the Phone and a Computer 1. Connect your phone to your computer using the supplied USB/charging cable.  Insert the smaller end of the cable to the charger/accessory jack at the bottom of the phone.  Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charging head to access it.
  • Page 132: Wi-Fi

    Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes.
  • Page 133: Wi-Fi Settings

    Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network.
  • Page 134: Wi-Fi Direct

    Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply using Wi-Fi, without an access point or using the Internet. 1. From home, tap Apps > Settings > Connections 2. Tap Wi-Fi.  The Wi-Fi settings menu appears. 3.
  • Page 135: Bluetooth Information

    Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free features, etc. Function Description Audio output Listen to music, etc., wirelessly. Hands-free calls Call hands-free, using Bluetooth-capable hands-free devices and headsets. Data exchange Exchange data with Bluetooth devices. Enable the Bluetooth Feature Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
  • Page 136: Pair Bluetooth Devices

    Tip: You can also turn Bluetooth on or off with the toggle menu in the notification panel. Pull down the status bar to display the notification panel and then tap Bluetooth to turn Bluetooth on or off. Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals.
  • Page 137: Connect To A Paired Bluetooth Device

    Unpairing from a Paired Device 1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 2. Tap Unpair.  The device is unpaired from your phone. To make another connection with the device, you will need to pair again.
  • Page 138: Send Information Using Bluetooth

    Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Types of Data You Can Send Using Bluetooth You can send the following types of information, depending on the device you are sending to: ●...
  • Page 139: Receive Information Using Bluetooth

    4. Tap vCard file (VCF) to share the contact as a vCard file, or tap Text to share the contact information in a text file. 5. Tap Bluetooth and follow the prompts to share the contact.  The selected contact will be shared. Receive Information Using Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music tracks, and documents such as PDFs.
  • Page 140: Hotspot

    Hotspot Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share your phone's mobile data services using Wi-Fi with other Wi-Fi enabled devices. The feature works best when used in conjunction with 4G data services (although 3G service can also be used). Important: Use of the Hotspot feature requires an additional subscription.
  • Page 141: Tethering

    3. Select this phone and follow your prompts to enter the passkey (provided on the Hotspot page).  The device is connected using your phone’s Hotspot. 4. Launch your Web browser to confirm you have an Internet connection. Tethering Use Tethering to share your device’s Internet connection with a computer that connects to your device using a USB cable.
  • Page 142: Apps And Entertainment

    Apps and Entertainment The following set of topics will explore the features that make your phone so much more than a phone, from the camera and productivity apps to music, entertainment, and more.
  • Page 143: Camera And Video

    Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a camera with an autofocus feature that lets you capture sharp pictures and videos. Camera Overview The camera's viewfinder screen lets you view your subject and access camera controls and options. ●...
  • Page 144: Take Pictures And Record Videos

    Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. Capturing Pictures/Videos ● File Format for Pictures: File format for pictures is JPEG or RAW format. ● File Format for Videos: File format for videos is MPEG4. Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.
  • Page 145: Record Videos

    3. Aim the camera at your subject.  Auto focus activates. 4. Tap Capture picture to take the picture. Record Videos Record high-quality videos using your phone’s video camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory.
  • Page 146: Shooting Mode

    Shooting Mode Several visual effects are available. Some modes are not available when taking self-portraits. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Swipe to the right for the Mode options. Each section indicates which camera (front or rear) the modes are available for.
  • Page 147: View Pictures And Videos

    View Pictures and Videos You can access and view all your stored pictures and videos from your phone’s Gallery. 1. From home, tap Apps > Gallery  The album list opens. 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. ...
  • Page 148: Edit Pictures

    Pictures and Videos: Options while Viewing ● Zoom In or Out on a Picture or Video: Tap the screen twice or pinch the screen to zoom in or out on a picture or video. ● Viewing Videos: Use the controls to play, pause, or stop the video playback. After selecting an album from the Albums tab, you can browse through the pictures and videos of that album.
  • Page 149: Edit Tools

    Edit Tools Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual effects, and adding decoration. 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the picture you want to edit. 3. Tap Edit. ...
  • Page 150: Share Pictures And Videos

     Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture.  Effect: Add color effects to your picture.  Decoration: Apply other images, stickers, or labels to your picture. 5. After using an editing tool, tap Apply to apply the changes. 6. When you are finished editing the picture, tap Save.
  • Page 151: Camera Settings

    Camera Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu. Switch Cameras Your phone lets you use different types of cameras depending on your settings and downloads. 1. From home, tap Apps >...
  • Page 152  Rear camera • Picture size: Select a resolution. Use higher resolution for higher quality. Higher resolution pictures take up more memory. • Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution videos take up more memory. ...
  • Page 153: Productivity

    Productivity Use your phone to stay ahead of the game with calendar, navigation, alarm, office, and more productivity apps. Boost 411 Boost 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information.
  • Page 154: Calculator

    Calculator Your phone’s convenient built-in calculator lets you perform basic and advanced mathematical equations. 1. From home, tap Apps > Calculator  The calculator app launches. 2. Tap keys for calculations.  Calculation results appear. Tip: To use the scientific calculator, make sure Auto rotate is turned on (notification panel > Auto rotate ) and rotate the screen to the landscape orientation.
  • Page 155: Add An Event To The Calendar

    Add an Event to the Calendar Add events to your calendar directly from the Calendar application. 1. From home, tap Apps > Calendar  The Calendar app opens. 2. Tap Add  The add event window opens. Enter an event title, start date/time, end date/time, etc., and then tap Save. ...
  • Page 156: View Calendar Events

    View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, tap the current view in the top right corner, and then tap Year, Month, Week, Day, or Tasks. 1. From home, tap Apps >...
  • Page 157: Synchronize An Exchange Activesync Calendar

    2. Tap More options > Manage calendars. 3. Select sync options by sliding the selector next to each option.  The sync settings have been updated. 4. Tap Back to return to Calendar view.  The selected calendars sync. Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone.
  • Page 158: Calendar Settings

    Calendar Settings Configure settings for your phone’s Calendar app. 1. From home, tap Apps > Calendar  The Calendar app opens. 2. Tap More options > Settings to configure these options:  First day of week: Choose a day to start each calendar week. ...
  • Page 159: Clock

    Clock Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a stopwatch, or set a timer. Check the Time You can check the time on your phone. The current time displays in the upper right corner of the status bar.
  • Page 160: Additional Clock Features

    Additional Clock Features Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer functions. All features are available from the clock app display. ■ From home, tap Apps > Clock  The Clock appears. World Clock The world clock lets you keep track of the current time in multiple cities around the globe.
  • Page 161: Drive

    Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1. From the clock app, tap Timer. 2. Use the keypad to set the length of the timer. 3. Tap Start to begin the timer. Drive Use Google Drive to open, view, rename, and share your Google Docs and files.
  • Page 162 View Maps of Specified Places Use Google Maps to locate and map a specific address or destination. 1. From home, tap Apps > Google > Maps  Google Maps opens.  If prompted, follow the prompts to accept terms of use. 2. Tap the Search field to start a search.
  • Page 163: Google Search

    My Files. To view files in My Files: 1. From home, tap Apps > Samsung > My Files 2. Tap a category to view the relevant files or folders. 3. Tap a file or folder to open it.
  • Page 164: Photos

    Videos: View video files. My Files Options Use My File options to search, edit, clear file history, and more. ■ From home, tap Apps > Samsung > My Files . The following options are available:  Search: Search for a file or folder.
  • Page 165: Samsung Notes

    Samsung Notes The Samsung Notes app helps you create, edit, and manage all the notes on your phone. Sign in to your Samsung account to access your notes in Samsung Notes from any device. With Samsung Notes, create content by typing, writing, drawing, and even recording voice, video, or taking pictures.
  • Page 166: Notes Options

     Edit: Select notes to share, delete, or move.  Sort by: Change the way notes are organized.  List/Grid view: Switch between List view and Grid view.  Settings: View settings for the Samsung Notes app. Productivity...
  • Page 167: Entertainment And Activities

    Entertainment and Activities The following topics provide an overview of your phone’s entertainment apps, from music players and YouTube, to health apps, games, and more. AirG Meet new friends instantly with just one click using AirG. Real-time feeds allow you to browse through the latest community activity or just see what your friends are up to.
  • Page 168: App Spotlight

    App Spotlight Use App Spotlight to discover new apps from the Google Play store. ■ From home, tap Apps > App Spotlight Boost Dealz Get rewarded with a $5 account credit just for watching exclusive content and offers on your phone with Boost Dealz.
  • Page 169: Gallery

    Gallery Using the Gallery application, you can view pictures and watch videos that you have taken with your phone’s camera or downloaded. You can do basic editing such as rotating and cropping. You can also set a picture as your contact picture or wallpaper and share pictures with your friends.
  • Page 170: Galaxy Apps

    Share Pictures and Videos. Galaxy Apps Use Galaxy Apps to discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download Galaxy Apps. ■ From home, tap Apps > Samsung >...
  • Page 171 1. From home, tap Apps > Google > Play Music  The Play Music app opens. 2. To view additional music options, tap Menu and select an option (Listen now, Top charts, New releases, Music library, Browse stations, or Shop). Tap an item from the category window and then tap a song.
  • Page 172: Google Play Music Screen Layout

    Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. Feature Description Music list View current playlist or queue. Options menu Access the options menu. Music image/album name Display music images and album names (if available). Shuffle playlist Shuffle the current playlist or queue.
  • Page 173: Create Playlists In Google Play Music

    Feature Description Repeat/play next Repeat the current song or play the next song queued. Music title/artist Displays music title and artist (if available). Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, tap Apps >...
  • Page 174: Nextradio

    2. Tap Download and follow the prompts to download and install the app. Access Playphone ■ From home, tap Apps > Playphone Samsung+ Use Samsung+ to get live help, discover new features, and unlock promotions for your Samsung device. ■ From home, tap Apps > Samsung > Samsung+ Texture ®...
  • Page 175: Youtube

    YouTube View and upload YouTube videos from your device. View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account. 1. From home, tap Apps > Google >...
  • Page 176 4. Find a stored video and tap the thumbnail to select it.  Enter a title, description, and tags, and select a privacy setting. 5. Tap Upload  The video is uploaded to your YouTube channel. Entertainment and Activities...
  • Page 177: Settings

    Settings The following set of topics will cover your phone’s settings menus and options. For an overview of the settings menu, see Basic Settings.
  • Page 178: Connections Settings

    Connections Settings The following topics introduce your phone’s basic settings menus and cover your phone’s Connections settings options. Basic Settings to access your phone’s settings menu. From home, tap Apps > Settings The table below outlines the top-level settings categories. Category Description View and configure your connections settings, including Wi-Fi, Bluetooth,...
  • Page 179: Access Settings

    Category Description Configure your phone’s language and input options, set the date and time, General management and report diagnostic information. Update your system’s software, PRL, and Profile. System Update View device status, legal information, and hardware information about your About device device.
  • Page 180: Wi-Fi Settings Menu

    Category Description Wi-Fi Enable and set Wi-Fi options. Bluetooth Enable Bluetooth connections. Check your phone’s data usage. Data usage Airplane mode Turn Airplane mode on or off. Mobile networks View and configure your mobile network connections and settings. Location Enable one or more location services. More connection Set wireless and network functions, including scanning for nearby devices, settings...
  • Page 181 3. Tap On/Off to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap On/Off again. 4. Tap a Wi-Fi network, enter the password, and tap Connect. ...
  • Page 182 Advanced Wi-Fi Settings The advanced Wi-Fi settings menu lets you set up and manage wireless access points. ■ From the Wi-Fi menu, tap Advanced to access Wi-Fi settings:  Smart network switch: Connect automatically to a mobile network connection when the Wi- Fi connection is unstable.
  • Page 183: Bluetooth Settings

    Bluetooth Settings Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth usage, see Bluetooth. 1. From home, tap Apps > Settings > Connections 2. Tap Bluetooth. ...
  • Page 184 ● Change the name of a paired device: From Bluetooth settings, tap Settings next to a paired device name, tap Rename, enter a new name, and tap OK.  Emoji cannot be used in a device name.  This setting is available when Bluetooth is enabled. ●...
  • Page 185: Data Usage Settings

    Data Usage Settings The data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, tap Apps > Settings > Connections 2. Tap Data usage.  The data usage window opens. 3. Data usage settings operations: ...
  • Page 186: Airplane Mode

     Restrict networks: Select Wi-Fi networks that are mobile hotspots. You can restrict apps from using these networks, and you can configure apps to warn you before using these networks for large downloads. Airplane Mode When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot make calls, send or receive messages, or access the Internet.
  • Page 187: Mobile Networks Settings

    Mobile Networks Settings The Mobile networks settings menu allows you to configure your mobile network connections. Set options for network selection and data service. 1. From home, tap Apps > Settings > Connections 2. Tap Mobile networks. 3. Configure options: ...
  • Page 188: Location Settings

     Access Point Names: View, configure, and add access point names (APNs) for your phone’s data connection.  Network operators: View mobile network operator information for international GSM networks. Location Settings Some apps, such as Google Maps, may require one or more location services be turned on for full functionality.
  • Page 189 Recent Location Requests Apps that have requested your location are listed under Recent location requests. 1. From home, tap Apps > Settings > Connections 2. Tap Location. 3. Tap On/Off to turn on Location services. 4. Tap an entry under Recent location requests to view the app’s settings. Location Services Google uses Location History to store and use your device’s most recent location data.
  • Page 190: More Connection Settings

    2. Tap Location. 3. Tap On/Off to turn on Location services. 4. Tap Google Location History and sign in to your Google Account for more options. More Connection Settings The more connection settings menu provides access to additional connection options, such as Nearby device scanning, Printing, and VPN.
  • Page 191: Nearby Device Scanning

    Access More Connection Settings Options 1. From home, tap Apps > Settings > Connections 2. Tap More connection settings. 3. Set items.  Your settings are saved and implemented. Nearby Device Scanning Scan for and connect to nearby devices. You will receive notifications when there are available divides to connect to.
  • Page 192: Printing

    Printing You can print from your phone, using Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network. Add a Printer Before you can print to a printer, you must add and set it up on your phone. You will need to know the IP address of the printer;...
  • Page 193: Virtual Private Networks (Vpn)

    Set Up a Printer Add a printer to a print service and configure settings. Note: Below settings are examples only. Available settings will differ depending on the type of print service and printer you are using. 1. From the Printing settings screen, select a print service from the list. 2.
  • Page 194 2. Tap Screen lock type > Pattern, PIN, or Password. 3. Follow the prompts to set up your secure screen lock. 4. Tap Back to return to the main settings menu, and then tap Other security settings. 5. Tap Trusted credentials and then tap your preferred system and user credentials. ...
  • Page 195: Add A Vpn Connection

    Add a VPN Connection Use the VPN settings menu to add a VPN connection to your phone. 1. From home, tap Apps > Settings > Connections > More connection settings. 2. Tap VPN.  The VPN settings window appears. 3. Tap Add VPN, and then enter the information for the VPN you want to add. ...
  • Page 196: Connect To A Vpn

    2. Tap More connection settings > VPN.  The VPN settings window appears. Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap Connect. ...
  • Page 197: Hotspot And Tethering Settings

    Disconnect from a VPN 1. Pull down the status bar to open the notification panel. 2. Tap the VPN connection to return to the VPN settings window. 3. Tap the VPN connection, and tap Disconnect to disconnect from it.  Your phone disconnects from the VPN. ...
  • Page 198 2. Tap Hotspot and Tethering > Hotspot.  The Hotspot window opens. 3. Tap On/Off to turn Hotspot on.  Hotspot is enabled.  To disable Hotspot, tap On/Off again. Advanced Hotspot Settings The hotspot settings menu lets you configure advanced options. ●...
  • Page 199: Tethering Settings

    Tethering Settings Use Tethering to share your device’s Internet connection with a computer that connects to your device using a U SB cable. For more information, see Tethering. Note: Using the tethering feature consumes battery power and uses data services. 1.
  • Page 200: Device Settings

    Device Settings The following topics outline the device settings options available on your phone, including sounds, display, gestures, applications, and more. Sounds and Vibration Settings The following topics cover your phone’s Sounds settings options. Access Sounds and Vibration Settings ■ From home, tap Apps >...
  • Page 201 Play a sound when a charger is connected. Dialing keypad tones Play tone when the dialing keypad is tapped. Keyboard sound Play a sound when the Samsung keyboard is tapped. Sound quality and Set sound quality and sound effects for your phone. effects Access Sound Settings 1.
  • Page 202: Sound Mode

    Sound Mode You can switch between sound modes, while preserving the individual sound settings you have made. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration 3. Tap Sound mode, and then choose a mode:  Sound: Your phone uses the sounds, vibrations, and volume levels you have chosen in Sound settings for notifications and alerts.
  • Page 203: Vibrate While Ringing

    Vibrate While Ringing Set the phone to vibrate while ringing. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration 3. Tap On/Off next to Vibrate while ringing to enable the feature. Volume Set the system volume level, and set default volume for call ringtones, notifications, and other media. Note: You can also set System volume from the home screen by pressing the Volume key.
  • Page 204: Ringtones And Sounds

    3. Tap Volume and then drag the sliders to set the default volume for:  Ringtone  Media  Notifications  System Media Volume Limiter Limit the maximum output of the device’s volume. You can also set a PIN to prevent unauthorized users from changing this setting.
  • Page 205: Add A Ringtone

    Add a Ringtone When you select a ringtone, you can add a custom ringtone. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration 3. Tap Ringtone, scroll to the bottom of the list, and then tap Add from device storage ®...
  • Page 206: Vibration Pattern

    Vibration Pattern Choose a vibration pattern. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration 3. Tap Vibration pattern to select a default vibration pattern. Notification Sounds Set the default notification sounds for apps such as Messages, Calendar, and Email. 1.
  • Page 207: Do Not Disturb

    3. Tap Notification sounds to set options:  Default notification sound: Set the default sound for notifications.  Messages notifications: Set the default sound for new messages.  Calendar notifications: Set the default sound for calendar events.  Email notifications: Set the default sound for new email. (This option is only displayed if you have an email account set up.) Do Not Disturb This setting allows you to block all notifications and alerts.
  • Page 208 2. Tap Sounds and vibration 3. Tap Do not disturb. 4. Tap Turn on as scheduled, and set the Days, Start time, and End time. Allow Exceptions This option lets you customize which notifications are allowed while your device is in Do not disturb mode. 1.
  • Page 209: System Sounds

    4. Tap Allow exceptions, and then tap one of the following options:  No exceptions: Allow no exceptions.  Alarms only: Allow exceptions for alarms.  Custom: Set your own exceptions. System Sounds Set various other system sound options. 1. From home, tap Apps >...
  • Page 210: Key-Tap Feedback

    > Settings 2. Tap Sounds and vibration 3. To On/Off to enable each option:  Dialing keypad tones: Play a tone when the dialing keypad is tapped.  Keyboard sound: Play a sound when the Samsung keyboard is tapped. Device Settings...
  • Page 211: Sound Quality And Effects

    Sound Quality and Effects Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are connected. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration 3. Tap Sound quality and effects. 4. Tap Equalizer and choose a setting, or tap Advanced or Basic to customize your sound settings.
  • Page 212: Notifications Settings

    Notifications Settings The following topics cover your phone’s Notifications settings options. Access Connection Settings 1. From home, tap Apps > Settings 2. Tap Notifications 3. Tap On/Off next to an app to enable or disable notifications. 4. Tap Advanced to configure more notification options for individual apps. Display Settings Configure your display’s brightness, screen timeout delay, and other display settings.
  • Page 213 Display Setting Description Font Set a default font and font size. Easy mode Set your device to use Easy mode. Display icons with a shaded background to make them stand out on the Icon frames Home screen and Apps screen. Choose which notifications to show and whether or not to show the Status bar battery percentage.
  • Page 214: Brightness

    Brightness Adjust the screen brightness to suit your surroundings or personal preference. You may also want to adjust screen brightness to conserve battery power. 1. From home, tap Apps > Settings > Display 2. Customize options under Brightness:  Drag the Brightness slider to set a custom brightness level. ...
  • Page 215: Font Size And Style

    Font Size and Style You can set the font size and style for all text that is displayed on the screen. 1. From home, tap Apps > Settings > Display 2. Tap Font to choose a font size and style. ...
  • Page 216: Easy Mode

    Easy Mode Easy mode provides a simpler experience using your phone, with a simpler home screen layout and simpler app interactions. If you are a first-time smartphone user, or just to want to simplify the operation of your phone, you can turn on Easy mode at any time. 1.
  • Page 217: Icon Frames

    Return to Standard Mode You can use the Easy mode Settings menu to return to Standard mode. 1. From home, tap Apps > Settings > Display 2. Tap Easy mode. 3. Tap Standard mode, and then tap Done. Icon Frames You can show icons with a shaded background to make them stand out on the Home screen and Apps list screen.
  • Page 218: Status Bar

    3. Choose one of the following options:  Icons only: Show icons only.  Icons with frames: Show icons with shaded backgrounds. 4. Tap Apply, and confirm when prompted. Status Bar You can determine which notifications appear on the status bar. 1. From home, tap Apps >...
  • Page 219: Screen Timeout

    Screen Timeout Turn the screen off after a set amount of time. 1. From home, tap Apps > Settings > Display 2. Tap Screen timeout. 3. Choose a time period. Note: Longer screen timeout durations will discharge your phone's battery more quickly. Device Settings...
  • Page 220: Screen Saver

    Screen Saver Screen saver controls what is displayed on the screen when the device is charging. You can choose to display colors or photos. 1. From home, tap Apps > Settings > Display 2. Tap Screen saver. 3. Tap On/Off to enable Screen saver. 4.
  • Page 221: Advanced Features Settings

    Advanced Features Settings Configure features on your device that make it easier to use. One-Handed Operation Adjust the screen size and layout for easy control of your device with one hand. 1. From home, tap Apps > Settings > Advanced features 2. Tap One-handed operation.
  • Page 222: Other Advanced Features Settings

    Other Advanced Features Settings Configure other useful features. For example, you can control certain device actions by picking up the device and by touching the screen with the palm of your hand or turning over the device. 1. From home, tap Apps >...
  • Page 223: Applications Settings

    Applications Settings View information and configure settings for all apps on your phone. Access Applications Settings 1. From home, tap Apps > Settings > Applications 2. Tap on an app to view and configure its settings.  Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more.
  • Page 224: Application Options

    Application Options 1. From home, tap Apps > Settings > Applications 2. If you have disabled applications:  Tap All apps at the top left of the screen.  Tap All apps, Enabled, or Disabled. 3. Tap More options to configure the following: ...
  • Page 225: Manage Apps

    Manage Apps You can view and update information about an application, including memory usage, default settings, and permissions. 1. From home, tap Apps > Settings > Applications 2. Tap an application to view and update information about the application. The following options are displayed: ...
  • Page 226: Default Applications

    Default Applications Set or clear default applications for certain built-in features of the phone. 1. From home, tap Apps > Settings > Applications 2. Tap More options > Default applications. 3. Tap each default setting to see what services or applications are available to set as the default. ...
  • Page 227: App Permission Settings

    App Permission Settings Configure settings and permissions for your phone’s apps. 1. From home, tap Apps > Settings > Applications 2. Tap More options > App permissions. 3. Tap an app to configure its settings and permissions. Note: Available settings and permissions vary by app. Device Settings...
  • Page 228: Personal Settings

    Personal Settings The following topics cover your phone’s personalization settings, including wallpaper, themes, lock screen and security settings, accounts, and more. Wallpapers and Themes Settings The following topics cover your phone’s Wallpapers and themes settings options. Wallpaper You can change the wallpaper for the Home and lock screens. Change the Wallpaper ■...
  • Page 229: Themes

    Themes Themes are packages of visual content that provide different wallpapers and icons for your phone. Change the Theme 1. From home, tap Apps > Settings > Wallpapers and themes > Themes. 2. Tap a theme to preview it.  Tap View all to see all available themes.
  • Page 230: Icons

    Icons Apply custom icons to replace built-in app icons. Change the Theme 1. From home, tap Apps > Settings > Wallpapers and themes > Icons. 2. Tap an icon set to view a preview of the icons.  Tap View all to see all available icon sets. Tap Apply to apply the selected icon set.
  • Page 231: Lock Screen And Security Settings

    Lock Screen and Security Settings The lock screen settings let you set your method for unlocking your phone, customize lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the lock screen. The Security settings let you set encryption options, password visibility, administrator settings, and credential storage options.
  • Page 232: Screen Lock

    Access Lock Screen and Security Options ■ From home, tap Apps > Settings > Lock screen and security  The lock screen and security menu opens. Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock the phone’s control keys, buttons, and touchscreen.
  • Page 233 Access Screen Lock Settings 1. From home, tap Apps > Lock screen and security  The lock screen and security menu opens. 2. Tap Screen lock type and follow the prompts to enter your PIN, pattern, or password.  The Screen lock settings menu opens. Use Swipe to Unlock the Screen ■ From the Screen lock type menu, tap Swipe to save the setting.
  • Page 234: Use A Screen Unlock Pin

     If you fail to draw the correct unlock pattern on the screen after five attempts, you will be prompted to wait for 30 seconds before you can try again. Note: If you do not want the unlock pattern to display on the screen when you unlock it, from home, tap Apps >...
  • Page 235: Unknown Sources

    Secure Folder Lock your private content and apps to enhance security. You must sign in to your Samsung account in order to use Secure Folder. You must also set a secure lock for your device.
  • Page 236: Security Update Service

    Automatic updates can also be limited to only when your device is connected to a Wi‑Fi network.  Send security reports: Use Wi-Fi to send security reports to Samsung for threat analysis. Device Administration Manage your device administrators and application installation privileges.
  • Page 237: Accounts Settings

    Do not disturb permission: View which apps have permission to change the Do not disturb settings. Accounts Settings Set up and manage accounts, including your Google Account, Samsung account, email, and social networking accounts. Depending on the account, you can choose to synchronize your calendar, contacts, and other types of content.
  • Page 238: Accounts

    Accounts Add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1. Apps > Settings > Accounts > Accounts. 2. Tap Add account.  An Add account window appears. 3. Tap an account type and then follow the prompts to add the required account information. ...
  • Page 239: Backup

    When reinstalling an application, backed up settings and data will be account) restored from your Samsung account. Storage usage (Samsung Check how much storage you are using in your Samsung account. account) Back up my data (Google Enable backup for application data, Wi-Fi passwords, and other settings to account) your Google Account.
  • Page 240  The Backup menu opens. 3. Set options.  The backup settings are applied and saved. Samsung Account Backup Settings Enable backup of your information to your Samsung account. 1. From home, tap Apps > Settings > Accounts 2. Tap Backup.
  • Page 241  Restore: Use your Samsung account to restore your backup data.  Storage usage: Check how much storage you are using in your Samsung account. Google Account Backup Settings Enable backup of your information to Google servers. 1. From home, tap Apps >...
  • Page 242: Google Settings

    Google Settings Configure your device’s Google settings. Customize Google To customize your Google settings: 1. From home, tap Apps > Settings > Google 2. Select an option to customize:  Location: Configure your Google location settings.  Security: Configure the Android Device Manager and apps security settings. ...
  • Page 243: Vision Accessibility Settings

    Accessibility Option Description Set the phone to beep or vibrate at set intervals to remind you of any Notification reminder unread notifications from selected applications. Answering and ending Answer calls by pressing the Home key, and end calls by pressing the calls Power/Lock key.
  • Page 244: Hearing Accessibility Settings

    High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background.  High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background. ...
  • Page 245: Dexterity And Interaction Settings

     Samsung subtitles (CC): Displays Samsung subtitles where available. Tap On/Off to turn the option on or off, and then configure options.  Google subtitles (CC): Displays Google subtitles where available. Tap On/Off to turn the option on or off, and then configure options like Language, Text size, and Caption style.
  • Page 246: Configure Other Accessibility Settings

    Configure Other Accessibility Settings Your phone offers many features to improve phone accessibility. 1. From home, tap Apps > Settings > Accessibility 2. Configure additional accessibility options:  Direct access: Access common accessibility settings from any screen by pressing the Home key rapidly 3 times in a row.
  • Page 247: System Settings

     Date and time: Configure date and time settings.  Report diagnostic info: Choose to send diagnostic information about your device to Samsung when it experiences technical issues. Reset: Reset your device’s settings.  Language and Input Settings Your phone’s language and input settings let you select a language for the phone’s menus and keyboards, select and configure keyboard settings, configure speech input settings, and set your phone’s...
  • Page 248 Language and Input Setting Description Pointer speed Set the speed of the pointer for a mouse/trackpad. Access Language and Input Setting Options 1. From home, tap Apps > Settings 2. Tap General management > Language and input.  The Language and input settings menu opens. 3.
  • Page 249: Date And Time Settings

    Language: Tap a language to assign it.  Default keyboard: Tap an input method to set it as the default.  Samsung keyboard: Configure your keyboard options.  Google voice typing: Configure your options, including language detection.  Text-to-speech: Tap a settings option and follow the prompts.
  • Page 250: Reset

    Access Date and Time Options 1. From home, tap Apps > Settings 2. Tap General management > Date and time. 3. Set available date and time options.  Your date and time settings are applied and saved. Reset Restore your device to its default settings. Reset Overview The following options are available in the Reset menu: Reset Options...
  • Page 251: Reset Settings

    Reset Settings You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected. 1. From home, tap Apps > Settings > General management 2. Tap Reset. 3.
  • Page 252: Factory Data Reset

    2. Tap Reset. 3. Tap Reset network settings. 4. Tap Reset settings, and confirm when prompted. Factory Data Reset Reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files.
  • Page 253: Device Maintenance Settings

    To reset your device: 1. From home, tap Apps > Settings > General management 2. Tap Reset. 3. Tap Factory data reset. 4. Tap Reset device and follow the prompts to perform the reset. 5. When the device restarts, follow the prompts to set up your device. Note: Unless you removed all Google Accounts from the phone before performing the Factory data reset, you will need to sign in to the Google Account that was previously assigned to the phone to complete setup.
  • Page 254: Optimize Now

    Optimize Now The Optimize Now feature improves device performance. When used, it accomplishes this through the following actions: ● Identifying apps that use excessive battery power and clearing unneeded items from memory. ● Deleting unnecessary files and closing apps running in the background. ●...
  • Page 255: Battery Settings

    Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage. You can also display the battery charge remaining as a percentage on the status bar. 1. From home, tap Apps >...
  • Page 256: Storage Settings

    Storage Settings The Storage settings menu lets you manage internal and optional installed SD card (not included) storage on your phone. Storage Settings Overview The storage settings menu allows you to configure the following options: Storage Device Description ● Total space: View the total space/free space in your phone’s memory. ●...
  • Page 257 Access Storage Settings 1. From home, tap Apps > Settings > Device maintenance 2. Tap Storage. 3. View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information. Note: Tap Clean now to free up storage space by removing unneeded files. System Settings...
  • Page 258: Microsd Card Settings

    microSD Card Settings A microSD memory card is an optional accessory (not included) that allows you to store images, videos, music, documents, and other data on your phone. Important: You can damage a microSD card by improper installation. Please be careful when inserting, removing, or handling it.
  • Page 259 View microSD Card Memory Once an optional memory card (not included) has been installed in your device, the card memory is displayed in the Storage settings. 1. From home, tap Apps > Settings > Device maintenance 2. Tap Storage.  The total and available memory space will be displayed. System Settings...
  • Page 260: Format A Microsd Card

    Format a microSD Card Formatting a microSD card permanently removes all files stored on the card. 1. From home, tap Apps > Settings > Device maintenance 2. Tap Storage. 3. Tap More options > Storage settings. 4. Tap SD card > Format > Format. Note: Formatting erases all the data on an installed microSD card, after which the files CANNOT be retrieved.
  • Page 261: Unmount A Microsd Card

    Unmount a microSD Card When you need to remove an optional installed microSD card, you must unmount the card first to prevent corrupting the data stored on it or damaging the card. 1. From home, tap Apps > Settings > Device maintenance 2.
  • Page 262 Mount a microSD Card When you install an optional memory card, it is automatically mounted (connected to the device) and prepared for use. However, should you unmount the card without removing it from the device, you need to mount it before it can be accessed. 1.
  • Page 263: Ram

    RAM Check the amount of available RAM. You can close background apps and reduce the amount of RAM you are using to speed up your device. 1. From home, tap Apps > Settings > Device maintenance > RAM.  The used and available RAM are shown. 2.
  • Page 264: System Update

    System Update Keep your phone up-to-date with the latest software. Access System Updates 1. From home, tap Apps > Settings 2. Tap System Update  The System Update menu appears. For details about updating your phone, see Update Your Phone. System Settings...
  • Page 265: About Device

    Review various types of important legal information, including Open Legal information source licenses, Google legal information, System WebView licenses, Wallpapers, Samsung legal information, and the Privacy Alert. Change the name of your device (other devices see this name when Device name using Mobile hotspot or Bluetooth).
  • Page 266 About Device Item Description Check the phone’s baseband version. Baseband version Check the phone’s kernel version. Kernel version Build number Check the current phone build number. SE for Android status Check the phone's SE for Android status. Security software version Check the phone's security software version.
  • Page 267: Getting Help

    Getting Help The following set of topics will cover troubleshooting tips, phone specifications, and how to contact Boost and manage your wireless service.
  • Page 268: For Assistance

    For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Problem: Phone freezes/operation is unstable.
  • Page 269: Boost Account Information And Help

    Solution 5: Is a disabled access point set? To reset to initial settings:  From home, tap Apps > Settings > Connections > Mobile networks > Access Point Names > More options > Reset to default. Problem: Battery level goes down quickly. Solution: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery.
  • Page 270: Re-Boost

    You can also dial directly for access to certain information: ● Dial (#BAL) to check account balance. ● Dial (#ADD) to make a payment. ● Dial (#66) to launch Boost Zone or call Boost Customer Care (depending on your Settings) to get answers to other questions. From Your Computer ■ Visit boostmobile.com, click My Account, and log in with your wireless phone number and account PIN.
  • Page 271: Legal Information

    READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE. Samsung Limited Warranty - This product is covered under the applicable Samsung Limited Warranty INCLUDING ITS DISPUTE RESOLUTION PROCEDURE and your right to opt out of arbitration within 30 calendar days of the first consumer purchase. You may opt out by either sending an with the subject line “Arbitration Opt-Out”...
  • Page 272: Copyright Information

    ©2016 Boost Worldwide, Inc. All rights reserved. Other marks are the property of their respective owners. Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal...
  • Page 273: Samsung Electronics America, Inc

    Your carrier may not permit users to download certain software, such as custom OS. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox...
  • Page 274: Index

    Index 1Weather, 143 History, 115 3-way Calling, 66 Launch connection, 113 Settings, 117 About Device, 255 Accessory Port, 6 Tabs, 116 Accounts Calculator, 144 Add new, 228 Calendar, 144 Manage, 228 Add event, 145 Settings, 228 Settings, 148, 217 AirG, 157 Sync Exchange ActiveSync calendar, 147 View events, 146 Airplane Mode, 23, 176...
  • Page 275 Reject, 53 Galaxy Apps, 160 Gallery, 136, 159 Input Settings, 237 View pictures and videos, 137 Instagram, 119 Gmail Keyboard Samsung keyboard, 24 Archive threads, 98 Language Settings, 237 Create account, 27 Delete threads, 99 Lookout, 151 Labels, 98 Maps, 151...
  • Page 276 Rotate, 13 Unmount, 251, 252 Samsung Keyboard, 24 Samsung Notes, 155 View available memory, 249 MMS Samsung Voice Input, 25 Send messages, 88 Samsung+, 164 Mobile Hotspot, 130 Save a Phone Number, 73 Mobile Networks Settings, 177 Screen Lock, 222...
  • Page 277 Turn on, 33 Greeting, 63 TTY Mode, 70 Setup, 57 Turn Device Off, 10 Volume, 190, 193 Turn Device On, 10 Key, 5 Typing, 24 VPN, 183 Vibration, 199 Add connection, 185 Video Camera Connect or disconnect, 185 Record video, 135 Prepare for connection, 183 Videos Secure credential storage, 183...

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