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GENERAL USAGE TIPS
Vectu includes installed SIM card and works worldwide, anywhere GSM cellular reception exists
(excludes Japan, S. Korea and N. Korea).
GPS devices work by receiving satellite signals from the open sky. For optimal operating conditions, your Vectu
tracker needs to be in clear, unobstructed view of the sky in order to have a line of sight to a group of satellites.
When placing the tracker in an item such as a briefcase, luggage, or backpack, please ensure that there is no solid
material (e.g. metal objects) above or surrounding the l which may block or weaken the signal it receives from the
sky. GPS satellites are in constant motion, rising and setting. Under certain conditions this means a location
position that was obtainable fifteen minutes ago in a specific location may not be obtainable in the next try. In this
instance there is no fault with the device. Please wait a while before trying to obtain a new location.
SUPPORT
If you have any questions or comments, please contact our Customer Care at support@vectu.com.
www.vectu.com/faq
is updated regularly with answers to Frequently Asked Questions (FAQs)
CARE AND PREVENTIVE MAINTENANCE
Please review the Care and Preventive Maintenance section carefully.
This Product should be kept clean and dry at all times. Do not clean with liquid or aggressive solvents, but
rather a clean dry cloth.
This Products should only be stored and operated within the specified temperature range
Avoid leaving the Product in direct sunlight for extended periods of time.
To minimize the risk of damage, avoid dropping and operating in high-shock and high-vibration
environments
This Product uses an internal, non-user replaceable battery. Do not remove or attempt to remove this
non-user replaceable battery.
Replace chargers with worn or frayed cables.
You should only use Aspenta approved AC chargers and accessories for this Product.
REPAIRING OR MODIFYING YOUR DEVICE
Never attempt to repair or modify Vectu device, it does not contain any user‐serviceable parts. Attempting to
disassemble your device may cause damage that is not covered under the warranty. Service should only be
provided by Aspenta or an authorized Aspenta service provider.
LIMITED WARRANTY
This product is warranted to be free from defects in materials and workmanship under normal use for 12 months
from the date of purchase. For full details regarding the Limited Warranty and warranty claim procedures, visit
vectu.com/warranty.
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