Rotronic hygrogen2 Instruction Manual

Humidity and temperature generator with autocal/autocal+, remote control and range extension options
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E-M-HG2-S-V2.1
Document code
HygroGen2: Humidity and Temperature Generator
with AutoCal/AutoCal+, Remote Control and
Range Extension options.
Instruction Manual
Document title
© 2014; Rotronic AG
Instruction Manual
Rotronic AG
Bassersdorf, Switzerland
Unit
Instruction Manual for Software
Version 2.1
Document Type
E-M-HG2-S-V2.1

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Summary of Contents for Rotronic hygrogen2

  • Page 1 Rotronic AG E-M-HG2-S-V2.1 Bassersdorf, Switzerland Document code Unit Instruction Manual for Software HygroGen2: Humidity and Temperature Generator Version 2.1 with AutoCal/AutoCal+, Remote Control and Range Extension options. Document Type Instruction Manual Document title Instruction Manual © 2014; Rotronic AG E-M-HG2-S-V2.1...
  • Page 2 The calibration certificate included will vary according to the country of supply. In some countries, the chamber door is delivered with the HygroGen2. Due to the diversity of chamber doors and bungs, these are normally ordered separately and may be delivered in separate packaging.
  • Page 3: Table Of Contents

    HygroGen2 Assembly Water Reservoir HygroGen2 - Basic Operation Switching On Upgrading From Previous Versions 3.2.1 Installation of HygroGen2 version 2.0 from recovery installation USB stick 3.2.2 Installation of HygroGen2 version 2.1 (from version 2.0) Configuration Mode Settings 3.3.1 Network Settings 3.3.2...
  • Page 4 B4: HygroGen2 Order Codes C1: HygroGen2 Warranty Statement C2: Manufacturer & Service Centre Contact Information D1: HygroGen2 Uncertainty Framework - Internal RH Probe D2: HygroGen2 Uncertainty Framework - External RH Probe D3: HygroGen2 Uncertainty Framework - Chilled Mirror Reference D4: Dew Point Uncertainty Analysis ©...
  • Page 5: Scope Of Document

    This allows technicians to perform calibrations in the laboratory, workshop or on-site. The HygroGen2 uses a mixed flow method for generating the %rh required by the user. A desiccant cell provides a source of low humidity and a piezoelectric humidifier generates high humidity. A Peltier element is used for heating and cooling the chamber.
  • Page 6: Optional Enhanced Features: Autocal, External Reference, Range Extensions And Remote Control

    (supplied separately) as the external reference. Remote Control gives the ability to remotely control the HygroGen2 over a network. As part of this, there is a dial-back function so that ROTRONIC support personnel can log onto the instrument to offer support.
  • Page 7: Setting Up The Hygrogen2

    Rotronic AG E-M-HG2-S-V2.1 Bassersdorf, Switzerland Document code Unit HygroGen2: Humidity and Temperature Generator Instruction Manual for Software Version 2.1 with AutoCal/AutoCal+, Remote Control and Range Extensions options. Document Type Instruction Manual Page 3 of 75 Document title Setting up the HygroGen2 2.1 Physical Location...
  • Page 8 Rotronic AG E-M-HG2-S-V2.1 Bassersdorf, Switzerland Document code Unit HygroGen2: Humidity and Temperature Generator Instruction Manual for Software Version 2.1 with AutoCal/AutoCal+, Remote Control and Range Extensions options. Document Type Instruction Manual Page 4 of 75 Document title category II of IEC 60364-4-443. Where occasional voltage transients over 2.5kV are expected or measured, it may be necessary that the power installation to the unit includes a transient limiting device.
  • Page 9: Hygrogen2 Assembly

    (part code: HG2-D-11111). Other options are listed in Appendix To access the HygroGen2 chamber, remove the door. Grip firmly and twist the door anti-clockwise. In the event that this proves difficult, cool the chamber first. Occasional application of silicone grease around the door “O”...
  • Page 10 Replacement can be in any position and requires only a gentle clockwise twist. Before using your HygroGen2, make sure that the door is secured and that all probe apertures not in use are sealed with a bung (see Figure 1(7) above) or an appropriate alternative seal.
  • Page 11: Water Reservoir

    If the HygroGen2 is overfilled, the humidifier should be fully emptied and then refilled with 50-80ml of water (as described above). If there is water present in the chamber of the HygroGen2, this should be removed using an absorbent cloth. Ensure the HygroGen2 is switched off and the mains power unplugged before manually drying the chamber.
  • Page 12 2. Depress the collar on the water port to remove the dosing syringe tube. Wipe up any spilt water with an absorbent cloth immediately. 3. Distilled water discharged from the HygroGen2 may be stored safely and reused at a later date. Note: The HygroGen2 should always be emptied if it is being shipped or stored (see section 5.3...
  • Page 13: Hygrogen2 - Basic Operation

    9 of 75 Document title HygroGen2 - Basic Operation This applies to all HygroGen2 models. For details on the operation of optional Enhanced Features, see section 3.1 Switching On 1. Ensure the electrical mains supply is correctly plugged in and switched on.
  • Page 14: Upgrading From Previous Versions

    USB stick, follow the instructions below. You will need a USB keyboard and mouse plugged into the HygroGen2 to perform the following steps. Please make sure your HygroGen2 is connected to a stable power supply.
  • Page 15 At the end of the installation, the USB stick should be labelled with the serial number of the HygroGen2 and stored safely. This USB stick should be used in the event the unit requires a system recovery or settings restore.
  • Page 16: Installation Of Hygrogen2 Version 2.1 (From Version 2.0)

    Open up the zip file on a PC and copy the folder “Controller Update” to the root of a USB stick. c. Remove the USB stick from the PC and insert into any USB port on the HygroGen2 d. Once the HygroGen2 detects a USB stick with the controller software, the “Update HG” button should become enabled.
  • Page 17 At the end of the process, you will be presented with the Configuration Mode “Updates and Settings” screen. Pressing OK will restart the HygroGen2 into Standard Operation Mode. However, you may wish to configure Network and other Configuration Mode settings first.
  • Page 18: Configuration Mode Settings

    Figure 4: Configuration Mode 3.3.1 Network Settings Prior to machine serial number VCT-HG2-1281, the network port on the back of the HygroGen2 was physically disabled. Since this unit, and for every unit that has received a service since January 2013, the network port has been physically enabled, but its functionality has been disabled in software.
  • Page 19 DHCP, if your network supports it, or manually via “Static”. Please contact your local IT administrator for advice, if unsure. You may be required to advise the network hardware (MAC) address of the instrument. This can be found in the “HygroGen2 Info” via the “Support” drop-down menu.
  • Page 20: Date And Time Settings

    The IP address assigned to your instrument will be reported in the Network Settings interface and via the “HygroGen2 Info” screen. The HygroGen2 will assign itself a network name/identity. This can be changed within the interface. It is recommended to change it to the instrument’s serial number, though local network policies may require something else.
  • Page 21: Hygrogen2 Information

    General instrument information including serial numbers, software versions, network parameters and enabled features can be found on the HygroGen2 Information screen. This can be found on the “Support” dropdown menu On the Configuration screen and the Settings screen (when in normal use).
  • Page 22: Hygrogen2 Touchscreen Interface

    Document title 3.4 HygroGen2 Touchscreen Interface The HygroGen2 controller consists of four top level screens that are accessed using the forward or back buttons in a loop: Please note: the Programmer Screen is replaced by the AutoCal Screen when AutoCal is activated. The standard Programmer functionality is still available, however.
  • Page 23 The Temperature and humidity control can be set to automatic or off. Automatic mode results in the unit attempting to adjust to the temperature (or humidity) in the chamber to match the set-point value. When switched off the HygroGen2 does not control the parameter. When off, the control buttons are grey.
  • Page 24: Trend Screen

    Rotronic AG E-M-HG2-S-V2.1 Bassersdorf, Switzerland Document code Unit HygroGen2: Humidity and Temperature Generator Instruction Manual for Software Version 2.1 with AutoCal/AutoCal+, Remote Control and Range Extensions options. Document Type Instruction Manual Page 20 of 75 Document title 3.4.2 Trend Screen The Trend Screen shows the instrument‘s chamber conditions and the set-points the instrument is...
  • Page 25: Programmer Screen

    Document title 3.4.3 Programmer Screen The HygroGen2 programmer function enables the user to automate a sequence of RH and/or temperature set-points. If the AutoCal function is enabled the Programmer function is only available via the Home menu (Figure 8 item 1).
  • Page 26: Edit Program Screen

    (items 10 & 11). A ramp is where the HygroGen2 changes the selected set point at a rate determined by the subsequent set-point value and the current step duration.
  • Page 27: Settings Screen

    The water level and desiccant level indicators show approximate levels only. The desiccant level indicator is updated only when the HygroGen2 is drying at more than 15% power and will take a few minutes to update. This is to ensure the desiccant sensor is reading the correct value. See section 8.2...
  • Page 28: Hygrogen2 Enhanced Features

    To activate Enhanced Features on your HygroGen2, you will need a USB keyboard plugged into the HygroGen2 to type in the supplied code, which will be a 16-digit string of numbers and letters in CAPITALS. The code will activate all the features you have purchased. If you have previously purchased one or more features and you want to add another, a new code will be supplied enabling both/all features.
  • Page 29: Autocal

    Control. 4.1.3 AutoCal Screen As ROTRONIC probes are added via the USB ports, the individual probe slots are populated within the AutoCal Screen. During an AutoCal calibration run, probes can be adjusted, or not, as desired, for each probe. Select individual probes by selecting the “Adjust” button.
  • Page 30: Autocal Program Edit

    Rotronic AG E-M-HG2-S-V2.1 Bassersdorf, Switzerland Document code Unit HygroGen2: Humidity and Temperature Generator Instruction Manual for Software Version 2.1 with AutoCal/AutoCal+, Remote Control and Range Extensions options. Document Type Instruction Manual Page 26 of 75 Document title 4.1.4 AutoCal Program Edit Pressing the Edit button calls up the AutoCal Program Edit screen.
  • Page 31: Tolerance And Sample Size

    Rotronic AG E-M-HG2-S-V2.1 Bassersdorf, Switzerland Document code Unit HygroGen2: Humidity and Temperature Generator Instruction Manual for Software Version 2.1 with AutoCal/AutoCal+, Remote Control and Range Extensions options. Document Type Instruction Manual Page 27 of 75 Document title 4.1.5 Tolerance and Sample Size As with the Standard Programmer, for each program, temperature and humidity stabilisation values can be defined.
  • Page 32: Autocal Operation And Best Practices

    AutoCal saves a time-stamped PDF calibration certificate to a USB drive plugged into the HygroGen2. The same information is stored in a corresponding .csv file. If, for any reason, communication with the probe under test is interrupted (by unplugging the probe, for example), only the .csv file will be saved, with the associated data actually...
  • Page 33: Customising The Pdf Calibration Certificate

    To upload a logo, save it as a file “logo.jpg” to the root directory of a USB stick. Insert the USB into the HygroGen2. The HygroGen2 will detect the file and display your image. Select “Upload Logo”. The logo will be uploaded to the unit and will appear automatically sized and positioned on the PDF certificate below the “Rotronic HygroGen”...
  • Page 34: Reference Information

    Rotronic AG E-M-HG2-S-V2.1 Bassersdorf, Switzerland Document code Unit HygroGen2: Humidity and Temperature Generator Instruction Manual for Software Version 2.1 with AutoCal/AutoCal+, Remote Control and Range Extensions options. Document Type Instruction Manual Page 30 of 75 Document title Enter company information in the Edit AutoCal Certificate Contact Information screen.
  • Page 35 If a probe that has previously been used and has reference information stored on the HygroGen2 is restored to the instrument, the information will automatically be reapplied. © 2014; Rotronic AG...
  • Page 36: External Mbw/Rh Systems Calibration Reference (Autocal+)

    MBW/RHS473 Dew Point Mirror, whose RP2 measuring head is designed to be directly inserted into the working volume of the HygroGen2 and works across its full range. Other models can be connected via the heated Swagelok sample ports on the rear of the instrument.
  • Page 37 Rotronic AG E-M-HG2-S-V2.1 Bassersdorf, Switzerland Document code Unit HygroGen2: Humidity and Temperature Generator Instruction Manual for Software Version 2.1 with AutoCal/AutoCal+, Remote Control and Range Extensions options. Document Type Instruction Manual Page 33 of 75 Document title To configure an external reference, select “Connection” from the “External” drop-down menu.
  • Page 38 Rotronic AG E-M-HG2-S-V2.1 Bassersdorf, Switzerland Document code Unit HygroGen2: Humidity and Temperature Generator Instruction Manual for Software Version 2.1 with AutoCal/AutoCal+, Remote Control and Range Extensions options. Document Type Instruction Manual Page 34 of 75 Document title Figure 24: Select External Reference ©...
  • Page 39: Measurement Type And Corrections

    Rotronic AG E-M-HG2-S-V2.1 Bassersdorf, Switzerland Document code Unit HygroGen2: Humidity and Temperature Generator Instruction Manual for Software Version 2.1 with AutoCal/AutoCal+, Remote Control and Range Extensions options. Document Type Instruction Manual Page 35 of 75 Document title 4.2.2 Measurement Type and Corrections...
  • Page 40: Corrections

    Rotronic AG E-M-HG2-S-V2.1 Bassersdorf, Switzerland Document code Unit HygroGen2: Humidity and Temperature Generator Instruction Manual for Software Version 2.1 with AutoCal/AutoCal+, Remote Control and Range Extensions options. Document Type Instruction Manual Page 36 of 75 Document title 4.2.3 Corrections When getting your dew point hygrometer calibrated, please request a dew point calibration with corrections from your calibration supplier and a table of corrections for applied set-points for your external temperature probe.
  • Page 41: Advanced (Command Line Interface)

    Force Frost function which engages below a pre-set value to ensure a frost rather than a dew film. The equivalent dew point value is then used by the HygroGen2 to make its RH calculation. A typical Force Frost threshold value might be -5°C. It is recommended to use the Force Frost functionality, but avoid programming set-points with a dew/frost point between 0°C and the...
  • Page 42 As with any other reference or instrument under test that is inserted through the door, stem conduction should be considered at the extremes of the HygroGen2’s measurement range. A recommendation for conditions that are higher than 50°C, 90%rh, or 60°C, 80%rh is that the entire RP2 measuring head is mounted on the inside of the door.
  • Page 43: Remote Control

    Apple Mac: OS X has a built-in VNC viewer via the Finder “Go” menu and “Connect to Server”. Your remote control device needs to be on the same Local Area Network (LAN) as your HygroGen2. Off- site connections are possible from other networks using firewall traversal/port forwarding (port 5900) but configuration is required on your firewall and is beyond the scope of this document.
  • Page 44 “Password” button if this is pressed. To connect your VNC client to the HygroGen2, enter the Local Area Network IP address as the server name in your VNC client, and the password as set in the previous section. You may receive a warning that the connection is not encrypted.
  • Page 45: Remote Support

    Some IT administrators may block this functionality. If the HygroGen2 can establish a connection back to the support network, it will show “Connected” in green. Please advise your Rotronic support representative of the Remote Support IP address so that they can connect to your instrument.
  • Page 46: Range Extensions

    Ambient conditions will affect the performance of the HygroGen2 at low temperatures. Units that have not been serviced recently may not achieve these extremes. Control HygroClip2s that are not specifically calibrated for low temperature &...
  • Page 47: General Operational Considerations

    5.1.1 Water in the Chamber Before using the HygroGen2, check that there is no visible water inside the chamber. If the last condition run by the HygroGen2 was at high humidity and the unit not correctly shut down (see below), condensation may have formed.
  • Page 48: Above Ambient Temperature Operation

    The immersion depth of any probe inserted in the HygroGen2 should be within the limits of 100-150mm (4-6”), measured from the inner side of the door. This will reduce the effect of room temperature via stem conduction on the probe.
  • Page 49: Protective Filters

    2.4. Note: If the “Low Water Level” message appears on the controller screen during use, the HygroGen2 can be topped up with 50ml of distilled water. This will bring the total water content of the reservoir to approximately 80ml.
  • Page 50: Switching Off The Hygrogen2

    In normal circumstances use “Shutdown”. This dries the chamber to prevent residual water and isolates the humidifier from the chamber. Once correctly shutdown, the HygroGen2 is in a suitable condition for short- to medium-term periods without use. It is also put into a condition where it can be moved carefully in a horizontal position (e.g.
  • Page 51 Document title Transit Use “Transit” to shut down and condition the HygroGen2 if the unit is to be transported or stored for an extended period. The HygroGen2 will ask for the unit to be emptied of water. It will isolate the humidifier from the chamber and then cool/dry the chamber to ensure excess water is removed.
  • Page 52: Preparing The Unit For Transit Or Storage

    Shut down the HygroGen2 according to the Transit Shutdown Procedure above. If the HygroGen2 needs to be shipped, always use the original double-layer cardboard packaging. The HG-TB transit bag is suitable for hand carrying only; for air or truck shipping, supplement the HG-TB with a sturdy cardboard box with at least 100mm of foam or other shock protection material surrounding all sides.
  • Page 53: Hw4 Embedded

    HW4 is preinstalled and activated during HygroGen2 manufacture. The unique HW4 serial key number for the machine can be identified via HG Info button on the Settings screen of the HygroGen2; please have this information available in the event that you require technical support.
  • Page 54: Hw4 Support

    Support for HW4 is available via email. Please contact support@rotronic.ch including your full contact details, the HygroGen2 serial number and HW4 product key, and a description of your query or problem. You will receive a response within a maximum of two working days. © 2014; Rotronic AG...
  • Page 55: Peripherals And Settings

    Running the embedded HW4 software on the integrated screen is possible, but not practical, so an external DVI monitor connection is available on the rear of the HygroGen2. DVI monitors are widely available; no special configuration or size is required.
  • Page 56: Servicing And Maintenance

    HygroGen2 on the lowest RH set-point (5%rh) for at least 15 minutes. Changing Desiccant Remove the desiccant cell from the HygroGen2 by pulling firmly on the cell cap (Figure 1(5)). The cell is held in place securely to maintain an air-tight seal; a gentle twist will help removal. Changing the desiccant should be undertaken in a ventilated area.
  • Page 57 Caution: Do not use dusty desiccants as the dust may be passed into the chamber. Choice of Desiccant The HygroGen2 is supplied from the factory filled with molecular sieve desiccant. Molecular sieve is preferred due to its higher performance in all temperature and humidity conditions and is longer lasting and can be regenerated through heating.
  • Page 58: Hygrogen2 Cleaning

    Some humidity instruments are used in environments where chemical contaminants may be present. Should these transfer to the HygroGen2, this may result in drift of the RH control probe, which would become apparent during calibration. To purge the internal pipe work and chamber of the HygroGen2, replace the desiccant with Granular Activate Charcoal (GAC) and run the unit at 40°C and 5%rh for 6...
  • Page 59: A1: Calibration Reference Options

    These are for guidance only and ROTRONIC accepts no liability in relation to their use. A1.1 Internal RH Probe Reference The display values on the HygroGen2 (which are derived from the control probe - as described in Appendix A2) can be used as the reference.
  • Page 60: A1.2 External Rh Probe Reference

    A1.2 External RH Probe Reference Any RH instrument placed through the HygroGen2 door can be used as the reference. This may be desired if your quality system employs a particular RH probe with a long history. It may not be desirable to adjust this probe and use it as the control probe –...
  • Page 61 Chilled mirror probes Chilled mirror probes of diameters up to 50mm can be directly fitted through the HygroGen2 door. Depending on the diameter of the probe, a special adaptor or custom HygroGen2 door may be required, please contact your ROTRONIC dealer for guidance.
  • Page 62 To use a HygroGen2 with a chilled mirror that has an external sampling head, connect via the heated sample loop points on the back panel (Figure 2, items 1 & 2). The HygroGen2 sample ports and internal tubing are automatically controlled to 5°C above the chamber temperature to eliminate the possibility of condensation formation.
  • Page 63: A2: Temperature Control

    Care should be taken to ensure that insertion depth and stem conduction effects do not induce measurement errors. A typical HygroGen2/Chilled Mirror set up is shown at Figure 38; note the heated sample lines to the rear.
  • Page 64: B1: Validation - Requirements And Accessories

    For an ISO 17025 calibration system, you will need to show evidence of qualifying your own system, and permanently logging temperature gradients within the chamber. For this purpose, ROTRONIC has developed a special door with detachable mapping rig: Figure 39: HG2-D888888-Map...
  • Page 65: B2: Hygrogen2 / Screen Messages

    HygroClip not connected or faulty. Check and replace as required. Contact service centre if message persists. HygroClip error Temperature or RH values are incorrect within the HygroGen2’s programming. Remove Probe and check values. Replace if found to be faulty. Contact service centre if message persists.
  • Page 66: B3: Hygrogen2 Specification

    Rotronic AG E-M-HG2-S-V2.1 Bassersdorf, Switzerland Document code Unit Instruction Manual for Software HygroGen2 Humidity and Temperature Generator: Version 2.1 Instruction Manual Appendix Document Type Page 62 of 75 Document title B3: HygroGen2 Specification HygroGen2 Specification Relative Humidity Temperature Control Sensor...
  • Page 67: B4: Hygrogen2 Order Codes

    HG2 door 6 x 30 mm ports with 6 bungs, order specific B8 sleeves to suit smaller probe HG2-D-888888 diameters HygroGen2 probe door for HF3 and HF4 wall mount transmitters, also HP21 hand held with fixed HG2-D-HFW probe HG2-DP-00000...
  • Page 68 Page 64 of 75 Document title Service & Consumables HygroGen2 service, recommended at 12 month intervals. Warranty period then extended by 12 HG2-SERVICE months HG2-LABOUR On-site service and training, per day, excludes 40p per mile and expenses incurred at cost...
  • Page 69 Rotronic AG E-M-HG2-S-V2.1 Bassersdorf, Switzerland Document code Unit Instruction Manual for Software HygroGen2 Humidity and Temperature Generator: Version 2.1 Instruction Manual Appendix Document Type Page 65 of 75 Document title xx Diameter codes for customised diameters (continued) 24 mm 12.5 mm 24.7mm...
  • Page 70: C1: Hygrogen2 Warranty Statement

    Document title C1: HygroGen2 Warranty Statement ROTRONIC will grant a warranty for the HygroGen2 for a period of 12 months from the date of delivery in respect of any evidenced faulty workmanship and materials. The warranty period is extended by a further 12 months when the unit is serviced at a ROTRONIC approved service centre 12 months after the date of supply.
  • Page 71: C2: Manufacturer & Service Centre Contact Information

    Rotronic AG E-M-HG2-S-V2.1 Bassersdorf, Switzerland Document code Unit Instruction Manual for Software HygroGen2 Humidity and Temperature Generator: Version 2.1 Instruction Manual Appendix Document Type Page 67 of 75 Document title C2: Manufacturer & Service Centre Contact Information Manufacturer/UK Service Switzerland Service Centre:...
  • Page 72: D1: Hygrogen2 Uncertainty Framework - Internal Rh Probe

    D1: HygroGen2 Uncertainty Framework - Internal RH Probe Input values: °C % RH Temperature sensitivity 4.96 % RH/deg C Reference Uncertainty source Distribution Value Units Sensitivity Equiv RH Divisor One SD Squares Uncertainty of reference probe normal 0.900000 1.000000 0.900000 2.00...
  • Page 73: D2: Hygrogen2 Uncertainty Framework - External Rh Probe

    D2: HygroGen2 Uncertainty Framework - External RH Probe Input values: °C % RH Temperature sensitivity 4.96 % RH/deg C Reference Uncertainty source Distribution Value Units Sensitivity Equiv RH Divisor One SD Squares Uncertainty of reference probe normal 0.900000 1.000000 0.900000 2.00...
  • Page 74: D3: Hygrogen2 Uncertainty Framework - Chilled Mirror Reference

    D3: HygroGen2 Uncertainty Framework - Chilled Mirror Reference °C % RH Temperature sensitivity % RH/deg C Reference Uncertainty source Distribution Value Units Sensitivity Equiv RH Divisor One SD Squares Uncertainty of chilled mirror reference normal 0.200000 °C 3.100000 0.620000 2.00 0.310...
  • Page 75: D4: Dew Point Uncertainty Analysis

    D4: Dew Point Uncertainty Analysis Dew Point Temperature -5 to +35 °Cdp Reference Uncertainty source Distribution Value Units Sensitivity Equiv °Cdp Divisor One SD Squares Calibration of Standard normal °Cdp 0.10 2.00 0.050 0.00250 Drift of Standard rectangular °Cdp 0.10 1.73 0.058 0.00333...

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