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Status Messages
You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it
appeared. The following table lists and describes the status messages.
Status Messages
Please Try Later
Service Restricted
Service Not Available
System Busy. Try Later
Service Conflict
Please Try Again
Self Check Error
Self Check Fail
Wrong PIN
PIN Blocked. Call Your
Provider
Contact Sprint for Assistance
If you experience any issues with data services while outside of the United States, Sprint offers
customer support 24 hours a day. In the event that you do experience an issue, try the following
actions:
● First try powering your device off and then back on; this will force your phone to
reregister with the network.
● Try manually selecting another network. Information for selecting networks can be found
in the device guide.
Sprint Worldwide Wireless Service
Message Description
This service is temporarily not available. Please try again later.
Service may not be activated properly. Please contact Sprint
Customer Service to report the issue for resolution.
This feature is not available on the current network.
The system is experiencing heavy traffic. Please try again later.
This service cannot be enabled because an incompatible
service has already been turned on.
An error occurred. Note the error code and try again.
A fault was detected with your device. If this error recurs, note
the error and contact Sprint Customer Service.
An operational fault was detected with your device. Note the
numeric code, turn your device off, and contact Sprint
Customer Service.
You have entered an incorrect PIN number. You have only
three attempts to enter your PIN. After a third unsuccessful
attempt, your device will be locked and you will have to call
Sprint Customer Service to have it unlocked. Sprint sets the
default to PIN off; if you elect to enable the PIN then you will
need to contact Sprint for the default PIN and PUK.
An incorrect PIN was entered three consecutive times. You will
be unable to enjoy the wireless services on your device.
Contact Sprint Customer Service to obtain the PIN Unblocked
Key (PUK) code. Sprint sets the default to PIN off; if you elect
to enable the PIN then you will need to contact Sprint for the
default PIN and PUK.
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