Sony Ericsson P1i Troubleshooting Manual
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Also See for P1i:
- User manual (63 pages) ,
- Test instruction, mechanical (13 pages) ,
- Specification sheet (3 pages)
Table of Contents
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Trouble Shooting Guide, Mechanical
Applicable for P1i and P1c
Contents
1
General ...............................................................................................................2
1.1
Service functions in the software ...........................................................3
1.2
Misuse and other no warranty issues ....................................................4
2
On/Off Problems ................................................................................................8
3
Network/Signal Problems .................................................................................9
4
Audio Problems ...............................................................................................11
5
Key Problems...................................................................................................14
6
Display Problems ............................................................................................16
7
Illumination Problems .....................................................................................17
8
Alert Problems .................................................................................................18
9
SIM Problems...................................................................................................19
10
Charging/Capacity Problems .........................................................................20
11
Data Communication Problems .....................................................................22
12
Software Problems ..........................................................................................24
13
Revision History ..............................................................................................25
4/000 21-1/FEA 209 544/126 B
©
Company Internal
Sony Ericsson Mobile Communications AB
Trouble Shooting Guide, Mechanical
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Summary of Contents for Sony Ericsson P1i
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Page 1: Table Of Contents
Trouble Shooting Guide, Mechanical Trouble Shooting Guide, Mechanical Applicable for P1i and P1c Contents General .......................2 Service functions in the software ............3 Misuse and other no warranty issues ............4 On/Off Problems ....................8 Network/Signal Problems .................9 Audio Problems ....................11 Key Problems....................14 Display Problems ....................16... -
Page 2: General
NOTE! If all of the repair actions listed in this document for addressing a problem have been performed and a unit still is not working, handle the unit according to your local Sony Ericsson Representative 4/000 21-1/FEA 209 544/126 B 2(25) ©... -
Page 3: Service Functions In The Software
It looks like this: Display Camera Touch screen Illumination LED’s Keyboard Vibrator Speaker’s Microphone FM Radio Memory stick NOTE: Different names may occur depending on language setting and customization. 4/000 21-1/FEA 209 544/126 B 3(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 4: Misuse And Other No Warranty Issues
Below are some examples of what is not covered by warranty. Front window broken LCD cracked due to Clear scratches Mark after drop Corrosion components due to misuse. drop. on the PCB. 4/000 21-1/FEA 209 544/126 B 4(25) © Company Internal Sony Ericsson Mobile Communications AB... - Page 5 SIM reader damaged by System connector damaged by the PCB. PCB. liquid. liquid Components around system System connector pad(s) connector damaged by liquid damaged by liquid 4/000 21-1/FEA 209 544/126 B 5(25) © Company Internal Sony Ericsson Mobile Communications AB...
- Page 6 (See point 1.1.1) Note: There must be clear marks after liquid on the PCB before rejecting the phone for repair. Fig. 1.2.3 Fig. 1.2.4 4/000 21-1/FEA 209 544/126 B 6(25) © Company Internal Sony Ericsson Mobile Communications AB...
- Page 7 Handle the unit according to local directives. If the liquid intrusion indicator suggests liquid exposure, please consult your local SEMC representative for handling instructions. 4/000 21-1/FEA 209 544/126 B 7(25) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 8: On/Off Problems
If function not ok, clear surroundings • If damaged – Replace it. • If the power switch on PCB is damaged, send to an electrical level repair location 4/000 21-1/FEA 209 544/126 B 8(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 9: Network/Signal Problems
If no or only very less signal – Push the middle pin of the ext. antenna connector a few times. 4/000 21-1/FEA 209 544/126 B 9(25) © Company Internal Sony Ericsson Mobile Communications AB... - Page 10 Note: Be gently it might damage the connector. • If the issue has not been resolved ! Send to an electrical level repair location 4/000 21-1/FEA 209 544/126 B 10(25) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 11: Audio Problems
If improperly mounted - Secure grommet properly connection • If damaged – Replace it • If the issue has not been resolved ! Send to an electrical level repair location 4/000 21-1/FEA 209 544/126 B 11(25) © Company Internal Sony Ericsson Mobile Communications AB... - Page 12 Replace ear speaker. • Check and clean contact pads for earspeaker If the issue has not been resolved ! • Send to an electrical level repair location 4/000 21-1/FEA 209 544/126 B 12(25) © Company Internal Sony Ericsson Mobile Communications AB...
- Page 13 • Check and clean the Acoustic box contacts on PCB If the issue has not been resolved ! • Send to an electrical level repair location 4/000 21-1/FEA 209 544/126 B 13(25) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 14: Key Problems
Touch screen Visually inspect if the BtB connector is • If improperly connected – Re-establish properly connected proper connection. • If damaged – Send to electrical repair. 4/000 21-1/FEA 209 544/126 B 14(25) © Company Internal Sony Ericsson Mobile Communications AB... - Page 15 If damaged - Replace it. camera key • Check or replace keyboard flex If the issue has not been resolved ! • Send to an electrical level repair location 4/000 21-1/FEA 209 544/126 B 15(25) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 16: Display Problems
If improperly connected – Re-establish properly connected proper connection. • If damaged – Send to electrical repair. If the issue has not been resolved ! • Replace the LCD. 4/000 21-1/FEA 209 544/126 B 16(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 17: Illumination Problems
If the issue has not been resolved ! • Replace the dome sheet. If the issue has not been resolved ! • Send to an electrical level repair location 4/000 21-1/FEA 209 544/126 B 17(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 18: Alert Problems
Visually inspect the vibrator pads on the If dirty or oxidized – Clean them. Visually inspect the vibrator • If dirty or oxidized – Replace it. • If damaged – Replace it. 4/000 21-1/FEA 209 544/126 B 18(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 19: Sim Problems
(Insert correct carrier’s SIM is being used correct SIM) If the issue has not been resolved ! • Send to an electrical level repair location 4/000 21-1/FEA 209 544/126 B 19(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 20: Charging/Capacity Problems
If dirty or oxidized – Clean it. Note: Be gentle do not bend or damage the gold surface on connector pin’s • If damaged – Send to an electrical repair location. 4/000 21-1/FEA 209 544/126 B 20(25) © Company Internal Sony Ericsson Mobile Communications AB... - Page 21 If the issue has not been resolved ! Replace battery. If the issue has not been resolved ! • Send to an electrical level repair location 4/000 21-1/FEA 209 544/126 B 21(25) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 22: Data Communication Problems
Visually inspect the IRDA window for • If dirty – Clean it. dirt, scratches, and damage • If damaged – Replace the frame ASM. 4/000 21-1/FEA 209 544/126 B 22(25) © Company Internal Sony Ericsson Mobile Communications AB... - Page 23 Will not connect Visually inspect WLAN antenna If damaged – Replace frame ASM. with a functional WLAN device • Check and clean contact pad on PCB 4/000 21-1/FEA 209 544/126 B 23(25) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 24: Software Problems
Note: Do a SW upgrade before sending the unit to a higher level. Do not scrap a phone that hasn’t been upgraded. If the failure still occurs, handle the unit according to the local directives. 4/000 21-1/FEA 209 544/126 B 24(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 25: Revision History
Trouble Shooting Guide, Mechanical 13 Revision History Rev. Date Changes / Comments 2007-07-03 Initial release 2007-07-24 Picture position page 9 corrected 4/000 21-1/FEA 209 544/126 B 25(25) © Company Internal Sony Ericsson Mobile Communications AB...
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